AMX
AMX, a HARMAN Professional Solutions brand under Samsung, designs professional AV control and distribution systems (AVoIP encoders/decoders, HydraPort connectivity, touch panels, and automation controllers) for enterprise, education, government, and hospitality deployments worldwide via a global channel partner network.
- Company typePrivate
- Founded1982
- HeadquartersRichardson, United States
- Headcount251–500
- GTM typeB2B
- OfferingHardware or Manufacturing
What AMX does
AMX, founded in 1982 and operated today as a brand under HARMAN Professional Solutions (itself a Samsung Electronics subsidiary), designs and manufactures professional audio/video control and distribution systems for commercial and institutional deployments. The product portfolio spans five interconnected platform families: networked AV-over-IP (AVoIP) distribution via N-Series encoders and decoders supporting 4K60 4:4:4 video over standard Gigabit Ethernet and H.26x/Dante AV-H compression; traditional AV distribution through DVX all-in-one presentation switchers, Enova DGX modular matrix switchers, and Precis/Jetpack fixed switchers; architectural connectivity via the HydraPort modular table system with 50+ cable, power, and control modules featuring retractable cables rated to 10,000 cycles; user interfaces including Varia touch panels and Metreau/Massio keypads; and control processing via MUSE automation controllers and NetLinx NX central processors. Configuration and management software (N-Able, Resource Management Suite, MUSE Automator, NetLinx Studio) is layered on top of the hardware stack, with a VS Code extension for MUSE programming.
The company serves enterprise AV, higher education, K-12, U.S. federal and defense government (where JITC certification across 85+ products creates a procurement moat), stadiums and arenas, bars and restaurants, convention centers, and unified communications deployments. The customer base spans named logos including Texas A&M University, Griffith University, University of Western Australia, the Thai Defense Ministry, Eumetsat, Kasikornbank, Rosewood Bangkok, the BMW Nürburgring Showroom, and the Allied Esports Arena in Las Vegas, distributed across education, government, hospitality, banking, and entertainment verticals.
AMX operates a channel-driven go-to-market model, selling through a global network of authorized distributors (Synnex in the US, MadisonAV in Australia, Magnelusa in Portugal, Algam in Spain, Exhibo in Italy, and others) and a Valued Independent Partner (VIP) program of certified integrators. Revenue is generated primarily through one-time hardware sales of encoders, decoders, controllers, touch panels, switchers, and HydraPort modules, supplemented by software licenses for configuration and management tools and professional services delivered through Harman Professional University training. The company employs 251-500 people and maintains an active SKU base of 600+ products; pricing is not publicly disclosed and is quote-based through channel partners. HARMAN Professional Solutions maintains operational headquarters in Northridge, California, with an EMEA experience center in London.
AMX firmographics
Firmographics- Name
- AMX
- Legal name
- AMX LLC
- Website
- https://amx.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- AMX, a HARMAN Professional Solutions brand under Samsung, designs professional AV control and distribution systems (AVoIP encoders/decoders, HydraPort connectivity, touch panels, and automation controllers) for enterprise, education, government, and hospitality deployments worldwide via a global channel partner network.
- Ownership category
- akta.pro rank
AMX industry classification
Industry- Product category
- Professional Audio/Video Control Systems
- NAICS
- Audio and Video Equipment Manufacturing (33431)
- SIC
- Electronic & Other Electrical Equipment (No Computer Equip) (3600)
- akta.pro primary industry
- Classroom AV Systems Integration (Projectors, Displays, Sound, Control) (EDAEAHAC)
Keywords
Where AMX is headquartered
LocationHeadquarters
- HQ city
- Richardson
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
AMX business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Hardware Products: Sale of professional AV control systems including networked AV encoders/decoders, touch panels, central controllers, switchers, HydraPort modules and enclosures, and accessories. One-time hardware purchase model typical for enterprise AV installations.
- Software Licenses: Configuration and management software products including MUSE Automator, MUSE Extension for VS Code, Manager, NetLinx Studio, Touch Panel Design, Rapid Project Maker, Resource Management Suite, N-Able Control Software.
- Professional Services: Training services through Harman Professional University, technical support, consulting, and system integration services provided through channel partners.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
AMX product offering
Product offeringCore offering
AMX designs, manufactures, and sells professional audio/video control systems and networked AV distribution (AVoIP) hardware for enterprise, education, and government markets. Its portfolio includes encoders/decoders, presentation and matrix switchers, architectural connectivity solutions (HydraPort), touch panels and keypads, central control processors, and supporting configuration/management software. Products are deployed in corporate meeting rooms, university classrooms, government command centers, hospitality venues, and stadiums/venues.
Product overview
AMX by HARMAN Professional Solutions provides a comprehensive portfolio of audio video control systems, networked AV distribution (AVoIP), traditional AV switching, architectural connectivity, user interfaces, and control processing solutions. The product portfolio centers on several interconnected platform families: Networked A/V Distribution (AVoIP) featuring N-Series encoders/decoders (N2600, N2400, N2300, N2000, N1000, N3300, N3000) for 4K60/4K30/HD video over IP; Traditional A/V Distribution including DVX all-in-one presentation switchers, Enova DGX modular matrix switchers, and Precis/Jetpack fixed switchers; Architectural Connectivity with HydraPort modular table connectivity solutions (enclosures, retractable cables, video, USB, power modules); User Interfaces including Varia touch panels, Metreau/Massio keypads, and scheduling panels; Control Processing with MUSE and NetLinx NX central controllers; and Configuration & Management Software including N-Able Control Software, Resource Management Suite (RMS), MUSE Automator, and related programming tools. The portfolio serves enterprise AV, learning spaces, government, stadiums/arenas, bars/restaurants, convention centers, and unified communication markets.
Differentiator
Problem solved
Functional benefit
Products and services
- HydraPort Architectural Connectivity System Modular under-table enclosure and grommet connectivity solution for conference tables, available in 6, 9, and 12 HydraPort Unit sizes with optional US power outlets and over 50 cable, retractable cable, power, and control modules. Designed for enterprise meeting spaces, boardrooms, and huddle rooms requiring clean, flexible table connectivity.
- N-Series Networked AV Encoders and Decoders (AVoIP) Networked AV over IP encoders and decoders spanning N1000 through N3300 series, supporting 4K60 4:4:4, 4K60 H.26x/Dante AV-H, and HD video distribution over standard Gigabit Ethernet networks. Targets enterprise, education, and government installations requiring scalable, IP-based AV distribution.
- DVX All-in-One Presentation Switchers All-in-one presentation switchers combining switching, scaling, and control in a single device. DVX 4K60 supports up to 8x4 +2 configurations with 4K60 4:4:4 video; DVX HD supports up to 10x4 +2 configurations for legacy HD environments. Targets conference rooms and presentation spaces.
- Enova DGX Modular Matrix Switchers Modular matrix switching enclosures in 8x8, 16x16, and 32x32 configurations with hot-swappable cards supporting 4K60, 4K30, and HD signal routing. Designed for large-scale enterprise and government installations requiring flexible, centralized AV routing with optional integrated central controllers.
- Incite 4K60 Presentation Switcher Professional digital AV presentation switcher with 8x1:3 configuration supporting 4K60 video for conference and presentation applications. Designed for mid-size meeting spaces requiring integrated switching and signal management.
- Precis 4K60 Fixed Matrix Switchers Fixed matrix switchers supporting 4K60 4:2:0 and 4:4:4 video with configurations from 4x2 to 8x8 +4 and built-in windowing processor. Targets conference rooms and presentation spaces needing reliable fixed-format switching.
- Jetpack 3x1 Switching, Transport, and Control Solution 3x1 switching, transport, and control solution supporting 4K60 with integrated wired connectivity for small-to-medium meeting spaces. Combines switching and control in a compact form factor.
- DXLink / DXLite AV Distance Transport Solutions Long-distance AV transport solutions including DXLink Fiber (>100m over fiber optics), DXLink U/STP (<100m over shielded twisted pair copper), and DXLite U/STP (<70m over unshielded twisted pair), all supporting 4K60 video transmission for distributed AV installations.
- Varia Professional Touch Panels Next-generation professional-grade touch panels featuring ultra-slim wall-mount designs with persona-defined configurations for control and room scheduling applications. Includes models such as the 5.5-inch VARIA-SL50 ultra-slim wall-mount panel.
- MUSE Automation Controllers Next-generation automation controllers offering 8 serial, 8 relays, 8 IR, 8 IO ports with ICSLan connectivity for advanced AV control system deployments. Includes the MU-3300 model for centralized control in large installations.
- NetLinx NX Central Controllers Central control processors for AV system automation, lighting, HVAC, and facility management integration. Used in large enterprise and government installations requiring integrated control across multiple building systems.
- Massio ControlPads Surface-mount keypads with integrated controllers providing control interface and processing in a single device for meeting spaces and conference rooms. Combines keypad user interface with built-in controller functionality.
- Metreau Decora-Style Keypads Decora-style keypad controls for room scheduling, lighting, and AV system control with clean architectural aesthetics. Designed for wall-mount installations in enterprise and hospitality environments.
- UVC1-4K HDMI to USB Capture Device HDMI to USB capture device enabling 4K video input for video conferencing, streaming, and collaboration applications. Bridges professional AV sources to software-based UC platforms.
- N-Able Control Software Network-based AVoIP control and management software for monitoring and controlling SVSI networked AV products across distributed installations. Provides centralized deployment and monitoring capability for AVoIP systems.
- Resource Management Suite (RMS) Enterprise monitoring and management platform for AMX control systems, touch panels, and AV infrastructure. Enables IT/AV teams to centrally manage and monitor large fleets of AMX devices.
- MUSE Automator Automation configuration tool for MUSE controllers, enabling simplified programming of control sequences and system behaviors. Targeted at AV programmers and system integrators.
- MUSE Extension for VS Code Visual Studio Code extension providing development environment support for MUSE automation controller programming. Allows developers to use a familiar IDE for AMX automation code.
- N-Command Controllers Network controllers for managing SVSI networked AV systems, providing centralized control and monitoring capabilities across AVoIP deployments.
Quantifiable outcome
- Retractable cables tested to 10,000 pull and release cycles for long-term reliability
Companies that use AMX
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles4 records
AMX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
AMX partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered regional and core.
- MadisonAVregionalAuthorized distributor for AMX and Installation Audio Solutions in Australia.
- Zoom Video CommunicationscoreStrategic alliance with Zoom debuting side-by-side Zoom Room and meeting space control integration, enabling seamless AV control within Zoom Rooms.
- Soundhound InccorePartnership to introduce voice-enabled solutions for the hospitality industry, combining AMX control systems with Soundhound's voice AI technology.
- Q-SYScorePlugin integrations for Q-SYS platform enabling AMX SVSI audio transceivers and N-Series products to work within Q-SYS audio/video control ecosystem.
- Dante / AudinatecoreDante AV-H and Dante AV-A integration in SVSI encoders/decoders and audio transceivers for networked audio over IP.
- Synnex CorporationregionalDistribution partner for AMX products in the United States.
- Samsung ElectronicscoreAMX and HARMAN are subsidiaries of Samsung Electronics, providing corporate affiliation and distribution advantages.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
AMX competitors and assessment
Company assessmentBroad incumbents
- Barco: Barco is a broad incumbent in professional visualization and AV, offering ClickShare, Overture, and weConnect for enterprise meeting spaces. Its growing control and room management portfolio competes with AMX's enterprise AV offering at a portfolio level.
- Christie Digital Systems: Christie is a broad incumbent in professional AV with display, projection, and content management offerings. While primarily focused on visualization, its control and processing products overlap with AMX's enterprise AV and large-venue segments.
Direct peers
- Atlona (Panduit): Atlona, now a Panduit brand, is a direct peer in AV distribution and control, offering OmniStream AVoIP encoders/decoders, matrix switchers, and Velocity control system that overlap with AMX's SVSI and NetLinx product families.
- Lightware Visual Engineering: Lightware is a direct peer in professional AV matrix switching and AVoIP, offering Taurus, MX2, and UCX product lines that compete with AMX's Enova DGX and Precis fixed matrix switchers in enterprise and higher-education installations.
- Kramer Electronics: Kramer is a direct peer in professional AV signal management, offering matrix switchers, extenders, and Kramer Control software. It competes with AMX's DVX presentation switchers, Enova DGX matrix systems, and control processors in enterprise and education markets.
- QSC (Q-SYS): QSC's Q-SYS platform is a direct peer in networked AV processing, control, and AVoIP, with native plugin integrations with AMX SVSI products. Both companies target enterprise meeting spaces with software-centric AV control architectures.
- Biamp Systems: Biamp is a direct peer in professional AV control and DSP, offering Tesira, Devio, and Impera lines that overlap with AMX's enterprise AV and unified communication control offerings for meeting rooms and conference spaces.
- Extron Electronics: Extron is a direct peer in professional AV signal distribution, switching, and control, offering DTP/FOX twisted-pair extenders, matrix switchers, IPL control processors, and TouchLink touch panels that overlap heavily with AMX's Enova DGX, DXLink, and NetLinx lines.
- Crestron Electronics: Crestron is the most direct competitor to AMX in professional AV control systems, offering touch panels (TS/TSW series), control processors, NVX AVoIP, and integrated room control for enterprise and government markets. It competes head-to-head with AMX's Varia, MUSE, NetLinx, and SVSI product families.
Emerging players
- Logitech: Logitech is an emerging player in unified communications and room AV, with Logitech Rally and Tap scheduling panels competing with AMX Varia touch panels and unified communication offerings, particularly for huddle and mid-size meeting rooms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
AMX social profiles
Digital presenceAMX compliance and trust
Trust signalCompliance5 records
AMX financial estimates
Financial estimateRevenue estimate
Valuation estimate
AMX leadership team
Management profileNumber of profiles
Profiles2 records
AMX funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AMX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AMX
What does AMX do?
AMX designs, manufactures, and sells professional audio/video control systems and networked AV distribution (AVoIP) hardware for enterprise, education, and government markets. Its portfolio includes encoders/decoders, presentation and matrix switchers, architectural connectivity solutions (HydraPort), touch panels and keypads, central control processors, and supporting configuration/management software. Products are deployed in corporate meeting rooms, university classrooms, government command centers, hospitality venues, and stadiums/venues.
Is AMX a public or private company?
AMX is a private company. It is classified as corporate owned and is currently operating.
When was AMX founded?
AMX was founded in 1982. It employs 251 to 500 people.
Where is AMX based?
AMX is headquartered in Richardson, United States, in the North America region.
How does AMX make money?
Three revenue lines are on record. Hardware Products are the primary driver. The others are software Licenses and professional Services.
Who are AMX's main competitors?
Broad incumbents on record are Barco and Christie Digital Systems. Direct peers are Atlona (Panduit), Lightware Visual Engineering, Kramer Electronics, QSC (Q-SYS), Biamp Systems, Extron Electronics and Crestron Electronics. Logitech is listed as an emerging player.
Does AMX have an API?
No public API is recorded for AMX.
What industry is AMX in?
AMX's product category is Professional Audio/Video Control Systems. Its primary akta.pro industry code is EDAEAHAC, Classroom AV Systems Integration (Projectors, Displays, Sound, Control). Its NAICS code is 33431 and its SIC code is 3600.