Utelogy
Utelogy is a SaaS provider of unified AV/UC management, monitoring, automation, and analytics software for large enterprises, managed service providers, and integrators across education, healthcare, government, and corporate sectors, delivered via a hardware-agnostic Azure platform supporting 1,500+ devices.
- Company typePrivate
- Founded2008
- HeadquartersCosta Mesa, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Utelogy does
Utelogy Corporation is a private SaaS provider founded in 2008 and headquartered in Petaluma, California, with additional offices in Bellevue (Washington) and Basingstoke (UK). The company delivers unified management, monitoring, automation, and analytics software for enterprise AV (audio-visual) and UC (unified communications) estates, marketed as U-Manage and built on Microsoft Azure. The platform is hardware-agnostic and integrates with what the company describes as the largest AV/UC driver library in the industry, covering more than 1,500 devices, manufacturers, and technologies. Core product modules include U-Manage for centralized visibility, U-Automate for self-healing and event-driven automation, U-Schedule for room and event scheduling, U-Access for access control, Utelogy Predict for AI-driven predictive maintenance, and a recently launched Agentic AI capability integrated with MCP Server for autonomous workflow handling.
Utelogy serves three primary buyer profiles through three solution packages: Enterprise (large global organizations managing AV/UC in-house and integrating it with IT dashboards), Managed Services (MSPs delivering persistent monitoring and remote remediation), and Integrator (AV/IT partners deploying solutions). The platform is sold quote-based on multi-year subscription contracts executed via signed license agreements or purchase orders, with professional services delivered through a certified partner network. Go-to-market combines direct enterprise sales with global distributors (CDW, Anixter, Intermark, TechIContact, Ascentae), 50+ certified managed service providers (Diversified, NTT, HP, Kinly, Yorktel, Continuant), regional integrators, and a technology partner program (Utelligence) covering Logitech, Neat, Barco, Poly, Jabra, Canon, Sony, NETGEAR, Legrand, and others. Verticals include enterprise corporate offices, education, healthcare, government, and oil and gas, with named deployments at a Fortune 10, a major Canadian financial institution, VINCI, BCCI Construction, University College London, Erasmus University Rotterdam, London Business School, the Los Angeles Community College District, and Spotsylvania County Circuit Courthouse.
The company reports operating geographies across North America, the UK, Continental Europe, the Nordics, South Africa, Australia, and New Zealand. Notable financial signals include ten disclosed exempt securities offerings between 2016 and 2025 totaling roughly $7.8M, the 2022 acquisition of Seattle-based IoT firm CloudThinQ, multiple Best of Show awards at InfoComm and ISE in 2025 and 2026, and leadership additions in 2025 including CEO Kevin Morrison, VP of Customer Success Paul Candy, and VP of Sales EMEA Michael Parker.
Utelogy firmographics
Firmographics- Name
- Utelogy
- Legal name
- Utelogy Corporation
- Website
- https://utelogy.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Utelogy is a SaaS provider of unified AV/UC management, monitoring, automation, and analytics software for large enterprises, managed service providers, and integrators across education, healthcare, government, and corporate sectors, delivered via a hardware-agnostic Azure platform supporting 1,500+ devices.
- Ownership category
- akta.pro rank
Utelogy industry classification
Industry- Product category
- AV/UC Management Software
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Observability, Monitoring & AIOps (BPAEAKAG)
- akta.pro secondary industries
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)
Keywords
Where Utelogy is headquartered
LocationHeadquarters
- HQ city
- Costa Mesa
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Utelogy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Sales, Marketing, Operations, Infrastructure
Revenue model
- Software Subscriptions: Utelogy operates as a SaaS platform with subscription-based licensing. Orders are transacted via signed license agreements or purchase orders, not direct website transactions. Pricing is quote-based.
- Professional Services: Implementation, training, and support services provided through certified service partners and MSPs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Package - For large global organizations managing AV/UC in-house |
| Subscription | Multi-year contract | Managed Services Package - For teams providing persistent monitoring and analytics |
| Subscription | Multi-year contract | Integrator Package - For easy installation, configuration, and system monitoring |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Utelogy product offering
Product offeringCore offering
Utelogy provides a hardware-agnostic, cloud-based SaaS platform (built on Microsoft Azure) for managing, monitoring, automating, and analyzing enterprise AV and Unified Communications (UC) estates under a single pane of glass. The offering centers on the U-Manage portal and is sold through three packages — Enterprise, Managed Services, and Integrator — with add-on modules for automation (U-Automate), scheduling (U-Schedule), access control (U-Access), and AI-driven predictive maintenance (Utelogy Predict), supported by the industry's largest AV/UC device driver library covering 1,500+ devices.
Product overview
Utelogy is a SaaS platform providing unified AV/UC management, monitoring, automation, and analytics software for connected workspaces. The platform architecture consists of a core Utelogy Platform (U-Manage) that unifies AV and UC estates, supplemented by three service packages (Enterprise, Managed Services, and Integrator) and specialized modules including U-Automate for automation, U-Schedule for event scheduling, and U-Access for access control. The company has built the largest AV/UC driver library with over 1,500 supported devices, enabling hardware-agnostic, universally compatible management. Utelogy Predict provides AI-driven predictive maintenance and anomaly detection, while Agentic AI enables autonomous workflow handling. The platform also incorporates the Utelligence Technology Partner Program for standardized device integrations and acquired CloudThinQ for enhanced IoT management capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Utelogy Platform (U-Manage) Cloud-based SaaS management, monitoring, automation and control platform that unifies enterprise AV and UC estates, providing enterprise-wide visibility to rooms, equipment, issues, performance and usage through a single pane of glass.
- Enterprise Package Solution package for large, global organizations that service and support their managed networks in-house and want to integrate AV and UC into their IT dashboard.
- Managed Services Package Solution package for teams that provide persistent monitoring, asset management, remote remediation, automation and operational data analytics as managed services.
- Integrator Package Solution package designed for easy installation, configuration, control, and system monitoring of AV/UC systems, targeted at AV/IT integrators.
- Utelogy Predict AI-driven predictive maintenance and anomaly detection module optimized on Intel architecture, designed for organizations relying on AV/UC and IoT ecosystems to reduce downtime, optimize system performance, and ensure business continuity.
- Agentic AI for AV/UC Management Agentic AI capability integrated with MCP Server that autonomously handles long-running, large-scale AV/UC device management workflows, including discovery, scheduling, and execution, while technicians focus on higher-value work.
- Cloud Configuration Portal Cloud-based portal enabling remote configuration of global AV/UC systems, significantly reducing deployment time, labor and travel expense for managing large estates.
- Device Driver Library Extensive library of device drivers connecting over 1,500 devices, manufacturers and technologies into a unified operational environment, updated weekly to support new hardware.
- Utelligence Technology Partner Program Standardized technology integration program enabling certified A/V device manufacturers (Logitech, Neat, Barco, Poly, Jabra, Sony, NETGEAR, Legrand, Lightware, Catchbox, Epiphan and others) to integrate with the Utelogy platform.
Quantifiable outcome
- Self-healing automation reduces service calls, truck rolls, and labor costs by 67%
- +3 more outcomes
Companies that use Utelogy
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
Utelogy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability6 records
Feature9 records
Utelogy partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core and minor.
- LogitechcoreUtelogy announced Logitech Sync Cloud support, connecting directly to Logitech Sync via Sync Cloud API. Gives IT, AV, and Workplace Experience teams unified view of spaces leveraging Logitech room systems and sensors alongside their enterprise technology estate.
- JabracoreJabra joined the Utelligent Partner Program, expanding Utelogy's ecosystem of leading technology partners focused on cloud innovation, enterprise scalability, and modern device management.
- NeatcoreUtelogy partnered with Neat for a special webinar on elevating UC experience. Joint efforts focus on improving productivity and meeting business KPIs in hybrid work environments through improved UC management.
- Barco CTRLcoreUtelogy introduced support for Barco CTRL video wall management solution, unlocking new possibilities for IT and AV teams to deliver seamless, centralized control of workplace environments.
- ContinuantcoreUtelogy and Continuant expanded partnership to the United Kingdom, strengthening global collaboration in AV integration and managed services. Continuant leverages Utelogy platform for real-time monitoring, analytics, and automation for AV/UC environments.
- YorktelcoreUtelogy and Yorktel expanded their strategic partnership to offer enhanced AV/UC managed services, including new AI and cloud capabilities. The partnership aims to improve operational efficiency, user experience, and global scalability for enterprise clients, delivering outcomes-driven solutions for hybrid workplaces. Yorktel named Utelogy Strategic Partner of the Year in 2025.
- NatilikminorUtelogy joined forces with Natilik to enhance managed meeting spaces, enabling enterprises to achieve proactive support, real-time monitoring, historical analytics, and remote troubleshooting across AV/UC environments.
- CDWcoreUtelogy partnered with CDW to bring automation and proactive management to modern meeting room technology across CDW's extensive enterprise customer base.
- PolycoreUtelogy and Poly collaborate to elevate unified technology management with continuous Poly Lens support, providing ongoing integration for Poly devices.
- ServiceNowcoreUtelogy integrates with ServiceNow to streamline IT estate management and proactive monitoring for customers, connecting AV/UC management with enterprise ITSM workflows.
- Legrand AVcoreUtelogy expanded Utelligence Program with Legrand AV brands, supporting the Legrand Luxul networking switch series. Brings commercial-grade AV networking into the Utelogy platform.
- AstreyaminorUtelogy announced partnership with Astreya for global managed services delivery.
- BarcocoreUtelogy joined the Barco ClickShare Alliance Program as a validated technology partner, extending capabilities to manage Barco's ClickShare Conference solution for wireless presentation and conferencing. Integration enables proactive monitoring, enhanced room readiness, network automation and self-healing, and advanced analytics for ClickShare devices.
- CloudThinQcoreUtelogy acquired CloudThinQ, a Seattle-based IoT and real-time device management provider. The acquisition extends Utelogy's platform capabilities beyond meeting rooms to broader enterprise environments, supporting hybrid work models with increased uptime, analytics, and user insights.
- AnixtercoreGlobal distributor representing Utelogy across global markets.
- CDWcoreUS distributor for Utelogy products and services.
- IntermarkminorItalian distributor for Utelogy products.
- TechIContactminorCanadian distributor for Utelogy products.
- AscentaeminorUK distributor for Utelogy products.
- DiversifiedcoreGlobal managed service provider certified to deliver Utelogy solutions worldwide.
- EOS/ITScoreGlobal managed service provider certified for Utelogy deployments.
- NTTcoreGlobal managed service provider certified to deliver Utelogy solutions worldwide.
- HPcoreGlobal technology partner providing Utelogy solutions as part of HP's managed services offerings.
- KinlycoreManaged service provider operating across Germany and Netherlands, delivering Utelogy solutions.
- ContinuantcoreManaged service provider operating across US and UK, delivering Utelogy solutions for AV/UC management.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Utelogy competitors and assessment
Company assessmentEmerging players
- Robin (Workplace experience platform): Robin's hybrid workplace platform includes room scheduling, occupancy analytics, and meeting-room management — overlapping with Utelogy's workplace intelligence and analytics capabilities for enterprise and education customers.
- Appspace: Appspace delivers workplace experience software including room scheduling, analytics, and wayfinding — adjacent to Utelogy's U-Schedule and analytics offerings, with overlapping enterprise and integrator buyers in the connected workspace category.
Broad incumbents
- Barco (ClickShare / Overture): Barco operates an AV technology portfolio including ClickShare (a Utelogy integration partner) and enterprise visualization/control room software — a broad incumbent that competes partially in AV room management alongside many other AV offerings.
- Zoom (Workspace / Rooms management): Zoom's broader collaboration platform is increasingly bundling room and workspace management features into its core offering — a well-funded incumbent that competes for the same AV/UC monitoring budget as Utelogy, though as part of a much wider UC portfolio.
- Microsoft (Teams Rooms Pro Management): Microsoft's Teams Rooms Premium management capabilities embed room monitoring and analytics into the Microsoft 365 ecosystem, competing for the same IT-managed AV budgets Utelogy targets — but bundled inside the much larger Microsoft collaboration suite.
- Cisco (Webex Control Hub): Cisco's Webex Control Hub offers enterprise-grade room and device management for collaboration endpoints, overlapping with Utelogy's monitoring and analytics capabilities as part of Cisco's broad networking and collaboration portfolio.
Direct peers
- Extron (NAVigator / ToolSpace): Extron offers AV system management and monitoring software for enterprise and education customers, directly competing with Utelogy in device management, remote monitoring, and AV fleet visibility.
- Biamp (Neurante): Biamp's portfolio includes cloud-based AV management, monitoring, and analytics tooling, positioning it as a directly overlapping competitor to Utelogy's U-Manage platform in the enterprise AV operations space.
- QSC (Q-SYS Reflect): Q-SYS Reflect delivers remote monitoring, management, and analytics for AV systems across enterprise deployments — a directly overlapping platform in the AV/UC management space competing for the same enterprise and integrator customers as Utelogy.
- Crestron Electronics (XiO Cloud): Crestron's XiO Cloud is a directly competing AV/UC device management, monitoring, and analytics platform for enterprise rooms — same target buyer (large enterprises deploying AV at scale), same core workflow (remote monitoring, automation, analytics), and overlapping device ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Utelogy social profiles
Digital presenceUtelogy compliance and trust
Trust signalCompliance1 record
Utelogy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Utelogy leadership team
Management profileNumber of profiles
Profiles7 records
Utelogy subsidiaries and ownership
Company hierarchySubsidiaries1 record
Utelogy funding detail
Funding detailFunding overview
Funding rounds10 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Utelogy M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Utelogy
What does Utelogy do?
Utelogy provides a hardware-agnostic, cloud-based SaaS platform (built on Microsoft Azure) for managing, monitoring, automating, and analyzing enterprise AV and Unified Communications (UC) estates under a single pane of glass. The offering centers on the U-Manage portal and is sold through three packages — Enterprise, Managed Services, and Integrator — with add-on modules for automation (U-Automate), scheduling (U-Schedule), access control (U-Access), and AI-driven predictive maintenance (Utelogy Predict), supported by the industry's largest AV/UC device driver library covering 1,500+ devices.
Is Utelogy a public or private company?
Utelogy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Utelogy founded?
Utelogy was founded in 2008. It employs 11 to 50 people.
Where is Utelogy based?
Utelogy is headquartered in Costa Mesa, United States, in the North America region.
How does Utelogy make money?
Two revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services.
Who are Utelogy's main competitors?
Emerging players on record are Robin (Workplace experience platform) and Appspace. Broad incumbents are Barco (ClickShare / Overture), Zoom (Workspace / Rooms management), Microsoft (Teams Rooms Pro Management) and Cisco (Webex Control Hub). Direct peers are Extron (NAVigator / ToolSpace), Biamp (Neurante), QSC (Q-SYS Reflect) and Crestron Electronics (XiO Cloud).
Does Utelogy have an API?
Yes. Utelogy offers REST API access for integrations, as demonstrated by the Barco ClickShare integration which connects via REST API. The platform also supports Webhooks for real-time push notifications and alert delivery into third-party ITSM and AIOps platforms. Agentic AI integration is available via MCP Server.
What industry is Utelogy in?
Utelogy's product category is AV/UC Management Software. Its primary akta.pro industry code is BPAEAKAG, Observability, Monitoring & AIOps, with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 541513 and its SIC code is 7372.