Springboard Philippines

What Springboard Philippines does

Springboard Philippines is a Manila-based managed staffing and business process outsourcing company founded in 2013, operating with 11-50 internal employees. The firm builds, vets, and manages remote professional teams — primarily in IT, customer support, operations, back-office administration, and design — sourced from the Philippines and aligned to US business hours. Its core offering delivers three to five pre-vetted candidate profiles within 72 hours, layers on full HR, payroll, benefits, and IT management, and includes a 90-day performance guarantee with flexible contract terms. The company markets labor-cost savings of up to 60% versus direct US hiring and reports 500+ cumulative roles filled across 50+ clients, including Megaworld, Optum, Ayala, Generali, Robinsons, Lazada, and RCBC.

Revenue is generated through managed-service fees per dedicated seat, with pricing quote-based and not publicly disclosed. The go-to-market is enterprise field sales anchored by a free 30-minute consultation call, supported by content marketing, organic social, hackathons, and webinars. Beyond staffing, the company has extended its product surface to include a proprietary Warehouse Management System (WMS), cloud modernization services, and AI-enabled offerings delivered through partnerships with Senti AI and Proto. It also acts as Pipedrive's first official channel partner in the Philippines and holds a strategic alliance with GPStaff Australia for allied-health staffing into the Australian market. Innovation and developer-relations activity is housed under the SpringboardLabs sub-brand, which runs hackathons and workshops. The company is privately held, has not raised external funding, and is led by Managing Partner Jake Go, with Georwin Ng driving APAC expansion and Rey Quiason heading business development.

Name

Springboard Philippines

Legal name

Springboard Philippines

Website

https://springboard.com.ph

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Springboard Philippines is a Manila-based managed staffing and BPO firm that builds, vets, and manages remote Filipino professional teams — in IT, customer support, operations, and design — for enterprise and mid-market clients, primarily aligned to US business hours, with full HR, payroll, and IT management bundled in.

Ownership category

akta.pro rank

Product category

Remote Staffing and Recruitment Process Outsourcing

NAICS

Professional, Scientific, and Technical Services (541), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Employment Agencies (7361), Services-Management Consulting Services (8742)

akta.pro primary industry

Employee Onboarding & Offboarding Administration (BPAAAIAA)

akta.pro secondary industries

Onboarding & New-Hire Training Programs (BPACANAF), Customer & Go-to-Market Onboarding (Sales/CS/Support) (EDABAOAH)

Keywords

• Remote staffing services
• Recruitment process outsourcing
• Managed offshore teams
• Workforce solutions
• HR consulting services

Headquarters

HQ city

San Juan

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Staffing and Remote Team Services: Springboard builds, vets, and manages remote professional teams for clients. Revenue is generated through managed service fees where Springboard handles full HR, payroll, IT, benefits administration, and ongoing support for vetted remote staff. Clients pay for dedicated team members without the overhead of direct hiring. The model allows companies to save up to 60% on labor costs compared to hiring directly in the US.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Springboard Philippines builds, vets, and manages dedicated remote professional teams (designers, writers, marketers, developers, QA testers, customer-service agents, and back-office staff) for growing companies, primarily sourcing talent from the Philippines and aligning staff to U.S. business hours. The company handles the full employment lifecycle — recruiting, onboarding, HR, payroll, benefits administration, and IT setup — under a 90-day performance guarantee and quote-based pricing, with delivery of 3-5 vetted candidate profiles within 72 hours.

Differentiator

Problem solved

Functional benefit

Brands

• SpringboardLabs (SBLabs): Innovation initiative by Springboard Philippines that conducts hackathons, workshops, and developer community programs such as the 'hack-it!' fintech hackathon and Laravel workshops.

Products and services

• Dedicated Remote Staff Cross-functional pods of designers, writers, and marketers managed by Springboard and billed on output rather than seats, for growing companies that want to scale content and creative capacity without direct hiring.
• IT & Technical Support Skilled developers, QA testers, system administrators, and technical support specialists provided to clients for project execution and reliable IT operations.
• Customer Service Provision of professional support agents to handle customer inquiries, resolve issues, and deliver consistently excellent customer experiences on behalf of client companies.
• Back Office and Admin Support Remote staff handling data entry, accounting, HR administration, and other essential back-office operations to keep client businesses running.
• Warehouse Management System (WMS) Proprietary warehouse management software with real-time inbound/outbound transaction tracking, delivery coordination, granular product tracking, analytics, and integration with existing warehouse hardware, used to optimize inventory decisions, demand forecasting, and warehouse performance.
• Cloud Modernization Services Enterprise consulting and implementation services covering legacy-to-cloud migration (lift-and-shift through full refactoring), cloud-native adoption with APIs and automation, enhanced performance and security, and smart resource allocation for cost-effectiveness.
• AI Solutions (with Senti AI) AI-enabled and AI-powered business technology offerings built with Senti AI, covering machine learning, natural language processing, data science, and AI-driven applications for inventory optimization, demand forecasting, and warehouse performance.

Quantifiable outcome

• Up to 60% savings on labor costs vs. direct hiring
• +5 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Blackwall IndustriesminorGTM or Marketing Partner · 27 January 2026Springboard Philippines participated as a speaker and contributor in the 'Secure Your Growth 2026' cybersecurity webinar organized by Blackwall Industries. Rey Quiason, Head of Business Development at Springboard Philippines, connected cybersecurity discussions to organizational readiness and workforce capability. The webinar brought together senior leaders in cybersecurity, digital transformation, and policy advocacy.
• GPStaff AustraliacoreStrategic or Co-development Partner · 25 July 2024GPStaff Australia strategically partnered with Springboard PH to enhance Philippine operations, focusing on allied health staffing and technology solutions. The partnership positions GPStaff as a leader in providing high-quality, cost-efficient healthcare staffing solutions to Australian healthcare companies and super clinics. AI-driven staffing solutions are integrated to ensure precise matching of healthcare professionals to specific roles.
• PipedrivecoreChannel Partner/ Reseller/ Distributor · 5 July 2024Springboard Philippines is Pipedrive's first official partner in the Philippines. This partnership enables Springboard to resell, implement, and support Pipedrive's CRM platform to Filipino businesses. Pipedrive's customizable workflows, insightful analytics, and seamless integrations are offered to over 100,000 companies globally, and Springboard provides localized implementation and support services.
• Trade Commissioner Service of the Embassy of CanadaminorGTM or Marketing Partner · 25 June 2024The Trade Commissioner Service of the Embassy of Canada facilitated Springboard's networking introductions at the 75th Canada Day celebration. Trade Commissioners Mr. Dodjie Fabian, Ms. Charlene Ferrer, and Mr. Jizen Reyes facilitated introductions to key Canadian companies including PLC Group, ALTS, and Proto for potential business collaborations.
• Senti AIcoreTechnology or IntegrationSpringboard partners with Senti AI, described as one of the Philippines' most prestigious AI solutions companies. Together they deliver AI-enabled, AI-powered business technologies including machine learning, natural language processing, and data science applications. The collaboration aims to build a community of developers and businesses who invest in AI to gain competitive advantage.
• Animo LabsminorStrategic or Co-development PartnerSpringboardLabs, the innovation arm of Springboard Philippines, partnered with Animo Labs to host a Laravel workshop. The workshop brought together aspiring developers for a hands-on learning experience, demonstrating Springboard's commitment to community building and developer education in the Philippine tech ecosystem.
• PLC GroupminorOthersMet at the 75th Canada Day celebration. PLC Group specializes in digital transformation and IT consulting, helping businesses modernize their IT infrastructure. Potential for collaboration identified in digital transformation consulting.
• ALTSminorOthersMet at the 75th Canada Day celebration. ALTS focuses on disaster risk reduction and resiliency strategies, providing innovative solutions to enhance community and business resilience. Potential for collaboration identified in resilience and risk management solutions.
• ProtominorOthersMet at the 75th Canada Day celebration. Proto develops AI-driven customer service solutions that enhance customer engagement and operational efficiency. Potential for collaboration identified in AI-powered customer service.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• TaskUs: Large publicly-traded BPO and digital outsourcing company with significant Philippines operations serving enterprise customers in customer support, content moderation, and back office. Overlaps with Springboard's customer service and back-office lines but at significantly greater scale and breadth.
• Concentrix: Global Fortune 500 BPO and customer experience company with extensive Philippines delivery. Competes for the same enterprise customer support and back-office RFPs, though with a much wider service portfolio and geographic footprint.

Direct peers

• SupportNinja: Outsourced customer support staffing firm with Philippines delivery centers serving US B2B and B2C companies. Directly comparable in customer support staffing offering, Philippines footprint, and enterprise target market.
• Penbrothers: Philippines-based staffing and employer-of-record firm that builds and manages remote teams for US and global startups. Closely comparable in service model (managed remote staffing), customer segment (growth-stage companies), and delivery geography.
• Boldr: Philippines-founded, US-headquartered managed remote staffing company offering dedicated teams for customer support, content moderation, and back-office. Most directly comparable peer in business model, geography, and target customer base.
• Magic: Vetted remote assistant and operations staffing company that places pre-screened talent (including from the Philippines) into US companies. Comparable in value proposition (vetted profiles, short time-to-fill, US-aligned hours) and target customer profile.

Emerging players

• Deel: Global employment, payroll, and contractor management platform with strong Philippines presence. Overlaps with Springboard's HR/payroll/benefits managed services offering, but delivers via SaaS rather than fully managed staffing; relevant for EOR competitive benchmarking.
• Oyster HR: Global employment platform enabling companies to hire remote talent in 180+ countries including the Philippines. Adjacent competitor for the HR operations outsourcing component of Springboard's value proposition, especially for self-serve or hybrid models.
• Remote: Global HR platform providing international employment, payroll, and benefits administration with strong Philippines coverage. Comparable on the HR outsourcing/employer-of-record layer of Springboard's offering, targeting similar growth-stage and enterprise buyers.

Regional players

• Staff Outsourcing Solutions: Philippines-based BPO and remote staffing firm providing dedicated teams for customer support, back office, and IT. Comparable in delivery geography and service mix, primarily competing in the same Philippines-to-US staffing corridor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SpringboardPhilippines
• LinkedInlinkedin.com/company/springboard-philippines

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Springboard Philippines