Southwest Network
Southwest Network is a Phoenix-based 501(c)(3) nonprofit operating seven outpatient behavioral health clinics across Greater Phoenix, Arizona, serving roughly 8,500 adults and children annually — with a specialty in adults with serious mental illness and DCS-involved youth — funded primarily through AHCCCS Medicaid and integrated with onsite Genoa Healthcare pharmacies.
- Company typePrivate
- Founded1999
- HeadquartersPhoenix, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Southwest Network does
Southwest Network is a 501(c)(3) nonprofit behavioral health provider founded in 1999 and headquartered in Phoenix, Arizona. It operates seven outpatient facilities across Greater Phoenix, delivering integrated mental health and primary care services to approximately 6,300 adults and 2,200 children and families annually, with particular specialization in adults designated with serious mental illness (SMI) and youth connected to the Arizona Department of Child Safety. Its core service lines are Adult Services (SMI), Child/Adolescent Services, and General Mental Health/Substance Use, supplemented by proprietary programs including the nationally recognized Child and Family Team Process, the Transition to Independence Process (TIP) for ages 16.5-22, Project H.E.R.O. recovery program, Trauma Therapy (eleven evidence-based modalities), and the Discovery neuropsychological diagnostic program.
Its underlying care model combines behavioral health therapy, psychiatric evaluation, case management, peer support, Assertive Community Treatment teams, and home-visit capability. At the four adult clinics, onsite pharmacies are operated in partnership with Genoa Healthcare to embed medication dispensing and pharmacist-led drug interaction review directly into the care pathway. Approximately 50 of its 501-1,000 employees are multilingual, supporting Spanish, Arabic, and Portuguese-speaking members. The technology footprint is operationally integrated but is not a software platform; the company sells clinical services, not a product.
Revenue is generated almost entirely through fee-for-service and contracted reimbursement from AHCCCS (Arizona's Medicaid program), AHCCCS Complete Care plans, Medicare, and private insurance, with a sliding-fee cash-pay option for uninsured members and a supplemental donation stream supporting services for vulnerable populations. The organization has no outside equity owners, no parent company, and no disclosed funding rounds; it is led by long-tenured executives including President & CEO Amy B. Henning (since 2004) and a recently strengthened executive team (CMO, CFO, COO, CHRO). Payer concentration on Arizona Medicaid and geographic concentration in Maricopa County are the dominant structural risk factors.
Southwest Network firmographics
Firmographics- Name
- Southwest Network
- Legal name
- Southwest Network
- Website
- https://southwestnetwork.org
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Southwest Network is a Phoenix-based 501(c)(3) nonprofit operating seven outpatient behavioral health clinics across Greater Phoenix, Arizona, serving roughly 8,500 adults and children annually — with a specialty in adults with serious mental illness and DCS-involved youth — funded primarily through AHCCCS Medicaid and integrated with onsite Genoa Healthcare pharmacies.
- Ownership category
- akta.pro rank
Where Southwest Network is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
Southwest Network business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Insurance Reimbursement (Medicaid/AHCCCS): Revenue from AHCCCS (Arizona Health Care Cost Containment System)/Medicaid payments for behavioral health services provided to covered individuals.
- AHCCCS Complete Care Plans: Revenue from all AHCCCS Complete Care health plans for covered behavioral health and general mental health/substance use services.
- Medicare and Private Insurance: Revenue from Medicare and private insurance reimbursement for behavioral health services.
- Donations and Charitable Contributions: Donations play a vital role in helping provide essential mental health, physical health, and specialty services to vulnerable children and adults. The organization is a 501(c)(3) nonprofit charitable organization.
- Cash-Pay and Sliding Fee Scale: Cash-pay option for those without insurance, with a discounted or sliding fee schedule available based on family size and income. No one denied access due to inability to pay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-covered services |
| Other | Pay-as-you-go | Cash-pay option with sliding fee scale |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Southwest Network product offering
Product offeringCore offering
Southwest Network provides integrated mental health and primary care services through seven outpatient behavioral health facilities in Greater Phoenix, Arizona. Core service lines include adult services for individuals with serious mental illness, child and adolescent behavioral health services, and general mental health and substance use services. Specialized programs include trauma therapy, neuropsychological diagnostic evaluations (Discovery), Project H.E.R.O. recovery program, the Transition to Independence Process (TIP) for transition-age youth, and an anti-human trafficking survivor program.
Product overview
Southwest Network is a behavioral health services provider operating as a single unified offering rather than a platform-plus-modules architecture. The organization provides integrated mental health and primary care services through multiple interconnected programs including Adult Services (Serious Mental Illness), Child/Adolescent Services, and General Mental Health/Substance Use services as the core service lines. Supporting these are specialized programs including Trauma Therapy, Discovery (neuropsychological evaluations), Project H.E.R.O. (recovery-focused storytelling), the TIP Program (Transition to Independence for youth), and Anti-Human Trafficking services. The organization operates seven outpatient facilities in Greater Phoenix, Arizona, offering on-site pharmacies through a partnership with Genoa Healthcare. Services range from intensive psychiatric care and case management to counseling, medication management, peer support, and crisis intervention, all delivered through a multidisciplinary team approach.
Differentiator
Problem solved
Functional benefit
Products and services
- Adult Services (Serious Mental Illness) Comprehensive mental health services for adults with serious mental illness, including therapy, psychiatric care, case management, peer support, housing and employment assistance, and Assertive Community Treatment (ACT) teams, delivered at four adult clinics with on-site pharmacies via Genoa Healthcare.
- Child/Adolescent Services Behavioral health services for children and adolescents, including case management, psychiatric evaluations, family support, crisis intervention, transportation assistance, and specialized care for ages birth to five, delivered through dedicated child/adolescent outpatient sites.
- General Mental Health/Substance Use (GMHSU) Mental health and substance use services for individuals seeking support with new pressures, life transitions, or general mental health concerns, including substance use issues, medication management, and assistance for youth transitioning to the adult system of care.
- Trauma Therapy Program Comprehensive range of evidence-based trauma therapies including TF-CBT, EMDR, Play Therapy, Sand Tray, Motivational Interviewing, CBT, ACT, Brief Solution-Focused Therapy, Narrative Therapy, IFS, and Mindfulness/Somatic Based Interventions, tailored to each member's needs.
- Discovery Program Neuropsychological diagnostic center offering specialized assessments for ages 3 to adult to determine the presence or absence of ADHD, Autism Spectrum Disorder, OCD, and other diagnoses, with personalized treatment recommendations.
- Project H.E.R.O. Recovery-focused program that empowers members through four sections — Hope, Empower, Reframe, and Overcome — to develop recovery stories and build resilience, often leading to Peer Support certification.
- Transition to Independence Process (TIP) Program One-on-one coaching and support program helping teens and young adults ages 16½ to 22 become successful adults across employment, education, housing, social and family relationships, independent living, finances, and emotional and physical health.
- Anti-Human Trafficking Program Human Trafficking Survivor Program that helps stop victimization and promotes healing for individuals affected by sex/human trafficking, providing specialized trauma-informed support.
- Rise Above Trauma Therapy Trauma therapy program designed to support youth ages 2 to 17 in achieving treatment goals related to childhood and adolescent complex trauma using evidence-based therapies.
Quantifiable outcome
- Served 6,300 adults and 2,200 children and families in 2021
Companies that use Southwest Network
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles5 records
Southwest Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Southwest Network partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Genoa HealthcarecorePartnership with Genoa Healthcare provides onsite pharmacies at each of the four adult clinics. This provides significant convenience for members to get medication and better continuity of care. Pharmacists help ensure against drug interactions, allergies, and contraindications. Members can easily order and pick up medicines at the same time as their appointments, which is especially helpful for individuals relying on public transportation.
- Grand Canyon University (GCU)minorListed as a partner on Southwest Network's website. Academic affiliation for medical education and clinical advancement.
- MercyCareminorListed as a partner on Southwest Network's website.
- A.T. Still UniversityminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students. Part of commitment to medical education, clinical advancement, and excellent patient care.
- Arizona State UniversityminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- Banner HealthminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- Midwestern UniversityminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- University of ArizonaminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- Creighton UniversityminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- Northern Arizona UniversityminorAcademic affiliation through which members of the medical team teach and mentor psychiatric residents, medical students, and nurse practitioner students.
- Arizona Department of Child Safety (DCS)coreSouthwest Network has been a partner with the Department of Child Safety for nearly 20 years, providing behavioral health services for children involved with child welfare.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Southwest Network competitors and assessment
Company assessmentDirect peers
- La Frontera Arizona: Arizona-based nonprofit behavioral health provider offering integrated mental health, substance use, and case management services across multiple sites in the Phoenix metro. Closest direct comparable: same geography, same payer mix (AHCCCS-heavy), and similar SMI/children's services.
- Valle del Sol: Arizona-based behavioral health and primary care provider serving Hispanic and underserved communities in Phoenix with integrated care. Comparable: same geography, similar cultural-competency positioning, and integrated primary care + behavioral health model.
- Devereux Advanced Behavioral Health: Large national nonprofit operating behavioral health programs for children, adolescents, and adults with serious mental illness and intellectual/developmental disabilities. Comparable: nonprofit structure, similar mission-driven populations, comparable wraparound service model.
- Community Bridges, Inc. Arizona-based behavioral health and substance use treatment provider with crisis, outpatient, and residential programs serving AHCCCS populations. Highly comparable: overlapping services, same payer mix, and direct competition for referrals in Greater Phoenix.
Broad incumbents
- LifeStance Health: Publicly traded outpatient behavioral health platform operating across 30+ states with telepsychiatry-led care delivery. Comparable: similar outpatient psychiatric, therapy, and medication management services serving Medicaid populations; Southwest Network's CMO was previously LifeStance's National Medical Director.
- Universal Health Services (Behavioral Health Division): Large publicly traded hospital operator with a sizable behavioral health division. Comparable: operates acute behavioral health facilities and outpatient services nationally; broader portfolio and substantially larger scale than Southwest Network.
- Acadia Healthcare: Nation's largest publicly traded pure-play behavioral health operator with inpatient, residential, and outpatient programs nationwide. Comparable as a Medicaid-funded behavioral health competitor expanding into outpatient settings; broader portfolio and substantially larger scale.
- Banner Behavioral Health: Behavioral health service line of Banner Health, Arizona's largest health system. Comparable: operates inpatient and outpatient behavioral health across Arizona, accepts AHCCCS, and competes directly for SMI referrals in the Phoenix market. Broader portfolio than Southwest Network.
Regional players
- Jewish Family & Children's Service of Arizona: Arizona-based nonprofit providing behavioral health, counseling, and family support services. Comparable: nonprofit model, similar outpatient therapy and children's services, and same regional footprint in Greater Phoenix.
- Compass Health: Washington-state-based nonprofit providing outpatient behavioral health, substance use, and primary care across multiple sites. Highly comparable service portfolio and integrated-care model, but operates in a different geography from Southwest Network's Phoenix footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks3 records
Key highlights7 records
Customer concentration
Southwest Network social profiles
Digital presenceSouthwest Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Southwest Network leadership team
Management profileNumber of profiles
Profiles10 records
Southwest Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Southwest Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Southwest Network
What does Southwest Network do?
Southwest Network provides integrated mental health and primary care services through seven outpatient behavioral health facilities in Greater Phoenix, Arizona. Core service lines include adult services for individuals with serious mental illness, child and adolescent behavioral health services, and general mental health and substance use services. Specialized programs include trauma therapy, neuropsychological diagnostic evaluations (Discovery), Project H.E.R.O. recovery program, the Transition to Independence Process (TIP) for transition-age youth, and an anti-human trafficking survivor program.
Is Southwest Network a public or private company?
Southwest Network is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Southwest Network founded?
Southwest Network was founded in 1999. It employs 501 to 1,000 people.
Where is Southwest Network based?
Southwest Network is headquartered in Phoenix, United States, in the North America region.
How does Southwest Network make money?
Five revenue lines are on record. Insurance Reimbursement (Medicaid/AHCCCS) is the primary driver. The others are AHCCCS Complete Care Plans, medicare and Private Insurance, donations and Charitable Contributions and cash-Pay and Sliding Fee Scale.
Who are Southwest Network's main competitors?
Direct peers on record are La Frontera Arizona, Valle del Sol, Devereux Advanced Behavioral Health and Community Bridges, Inc.. Broad incumbents are LifeStance Health, Universal Health Services (Behavioral Health Division), Acadia Healthcare and Banner Behavioral Health. Regional players are Jewish Family & Children's Service of Arizona and Compass Health.
Does Southwest Network have an API?
No public API is recorded for Southwest Network.