Urgent Care Group

What Urgent Care Group does

Urgent Care Group (UCG) is a privately held Brentwood, Tennessee-domiciled healthcare holding company founded in 2017 that owns and operates Total Access Urgent Care (TAUC), a multi-location walk-in urgent care network concentrated in the St. Louis metropolitan area. Through approximately 10 clinics in Missouri and Illinois, the company provides direct-to-consumer acute care including illness and injury treatment, on-site digital X-ray and CT imaging, laboratory testing, IV hydration, pediatric care, immunizations, physicals, occupational health, and a dedicated Veterans' Care program. Clinics operate 8 AM to 8 PM, 365 days per year including major holidays, with both walk-in access and an online scheduling tool called Save My Spot that reduces in-clinic wait times.

The underlying technology stack is intentionally conventional for a high-acuity urgent care network rather than technology-led: it relies on standard medical equipment (CT scanner, digital X-ray, on-site lab analyzers), a third-party electronic medical records and virtual care platform (PatientBond Cloud), and a CRM/patient engagement layer. No proprietary AI, claims-automation, or clinical-decision-support systems are described. A noteworthy adjacent capability is the accredited TAUC EMT School, which delivers 7-week and 12-week emergency medical technician training programs and feeds trained clinicians into TAUC clinics.

Urgent Care Group generates revenue almost entirely on a transaction-fee basis: per-visit fees from walk-ins and Save My Spot bookings, diagnostic fees for CT/X-ray/lab work, occupational health contracts for employer drug/alcohol testing and physicals, and immunization revenue. The company is in-network with United Healthcare, Aetna, Cigna, Anthem Blue Shield, and Medicare, and offers self-pay bundles providing 45% or greater discounts to uninsured patients (including a flat $35 school, sports, and camp physical). Distribution and marketing are regional and consumer-direct — website, local SEO, and organic social media — supplemented by enterprise referrals for occupational health. UCG's first disclosed inorganic move was the acquisition of Covenant Health Urgent Care on 2023-07-18, suggesting the start of a roll-up strategy beyond its native St. Louis footprint.

Name

Urgent Care Group

Legal name

Total Access Urgent Care

Website

https://urgentcaregroup.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Urgent Care Group, founded 2017 and operating as Total Access Urgent Care, runs a 10-clinic walk-in urgent care network in the St. Louis metro offering illness/injury care, CT/X-ray imaging, lab work, IV hydration, occupational health, and physicals to consumers, employers, families, and veterans.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industry

Pediatric Urgent Care & After-Hours Clinics (HLAFAJAI)

Keywords

• Urgent care services
• Walk-in clinic
• Occupational health
• Diagnostic imaging
• EMT training

Headquarters

HQ city

Brentwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Visit Fees: Revenue from walk-in urgent care visits, including illness treatment, injuries, and general medical care. Billed to insurance or paid out-of-pocket.
2. Diagnostic Services: Revenue from CT imaging, X-ray, laboratory tests, and other diagnostic procedures performed on-site.
3. Occupational Health Services: Drug testing, alcohol testing, physicals, and immunizations for employers and employees.
4. Self-Pay Plans: Discounted self-pay bundles for uninsured patients, offering 45% or more discount on services.
5. Insurance Reimbursement: In-network reimbursement from major insurance providers including United Healthcare, Aetna, Cigna, Anthem Blue Shield, and Medicare.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Urgent Care Group operates the Total Access Urgent Care (TAUC) network, providing walk-in medical care for illness, injuries, and preventive needs across multiple St. Louis-area clinic locations open daily 8 AM to 8 PM. Services span treatment of common illnesses, on-site diagnostic imaging (digital X-ray and CT), laboratory testing, IV hydration, immunizations, physicals, occupational health, and pediatric care, supplemented by an accredited EMT training school.

Product overview

Total Access Urgent Care (TAUC) operates as a multi-location walk-in urgent care clinic network offering a comprehensive range of medical services. The core offering is urgent care for injuries and illnesses, supported by on-site diagnostic capabilities (digital X-ray, CT imaging, laboratory testing) and preventive services (immunizations, physicals, occupational health). The company also offers an online appointment scheduling feature called Save My Spot. A distinctive adjacent service is the accredited TAUC EMT School training program, which provides pathways for employment at TAUC locations. Services are delivered across multiple St. Louis-area locations open 7 days a week, 8am to 8pm.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-In Urgent Care (Illness and Injury Treatment) Walk-in medical treatment for non-emergency illnesses and injuries including cold, flu, fevers, rashes, allergic reactions, bronchitis, pneumonia, abdominal pain, kidney stones, sprains, cuts, and other common conditions. Available to individual consumers and families across St. Louis metro locations, open 8 AM to 8 PM daily including holidays.
• Diagnostic Imaging (X-Ray and CT) On-site digital X-ray and CT imaging services for diagnosing fractures, injuries, pneumonia, kidney stones, appendicitis, and abdominal pain. Available to walk-in patients without referral at TAUC clinic locations.
• Laboratory Services On-site laboratory testing including bloodwork, COVID-19 testing, STD testing, urinalysis, influenza and strep throat testing with rapid results, plus drug and alcohol testing for occupational health clients.
• Occupational Health Services Workplace health services including drug testing, alcohol testing, pre-employment physicals, and immunizations for employers and employees, plus workers compensation injury care. Targeted at St. Louis-area businesses needing compliance and screening support.
• Physical Examinations Comprehensive physical examinations including adult physicals, sports physicals, camp physicals, school physicals, and pre-operative physicals, offered at a flat $35 fee for school/sports/camp physicals. Available to individuals, families, schools, and athletic programs.
• Immunizations and Vaccines Vaccination services including flu shots, hepatitis A and B, measles/mumps/rubella (MMR), and tetanus (TDap). Available on a walk-in basis to individuals and through occupational health programs for employers.

Quantifiable outcome

• 45% or greater discount offered to uninsured self-pay patients
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CityMD: Large urban-focused urgent care walk-in chain (part of Summit Health / VillageMD) offering on-site X-ray, lab, and rapid testing. Directly comparable in walk-in convenience model and on-site diagnostic capabilities.
• Patient First: Walk-in urgent and primary care centers offering on-site X-ray, lab, and prescription services with extended hours including weekends. Directly comparable to TAUC's walk-in primary/urgent care positioning with on-site diagnostics.
• American Family Care (AFC): Large franchised network of walk-in urgent care clinics offering X-ray, lab work, vaccinations, occupational health, and physicals. Comparable to TAUC in core walk-in urgent care model and broad service menu including employer occupational health.
• NextCare Urgent Care: Multi-state urgent care operator providing walk-in illness/injury care, X-ray, lab testing, vaccinations, and occupational health services. Directly comparable to TAUC in service breadth, walk-in model, and employer health segment.
• Concentra: National urgent care and occupational health network (owned by Select Medical) offering walk-in care, physicals, drug screening, and workers' comp services. Highly comparable to TAUC's occupational health revenue stream and employer-channel approach.
• GoHealth Urgent Care: Multi-state operator of walk-in urgent care centers with on-site digital X-ray, lab services, and online scheduling. Closely comparable to TAUC in service mix, in-network payer model, and physical clinic footprint, though operating across more geographies.
• CareSpot Urgent Care: Walk-in urgent care centers offering injury/illness treatment, X-ray, lab, vaccinations, and occupational health. Comparable to TAUC in walk-in access, extended hours, and broad service menu including employer health.
• MedExpress Urgent Care: Neighborhood urgent care centers (part of Optum/UnitedHealth Group) offering walk-in illness/injury care, X-ray, lab, vaccinations, and occupational health. Comparable to TAUC's full-service walk-in urgent care model with broad payer integration.
• FastMed Urgent Care: Walk-in urgent care chain offering on-site X-ray, lab testing, vaccinations, occupational health, and physicals. Comparable to TAUC in core service lines, walk-in access model, and multi-location operating approach.

Broad incumbents

• CVS MinuteClinic: Retail clinic network inside CVS Pharmacy locations offering vaccinations, screenings, and treatment for minor illnesses. Not a direct competitor to TAUC's higher-acuity offering (no CT/IV), but a broad incumbent competing for low-acuity walk-in visits.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TotalAccessUrgentCare
• LinkedInlinkedin.com/company/total-access-urgent-care?trk=affiliated-pages

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urgent Care Group