Wireless Expense Management Solutions

What Wireless Expense Management Solutions does

OpDecision (legal entity OpDecision LLC), a Mount Laurel, New Jersey-based subsidiary of Ten4, is a wireless expense management consultancy that reduces corporate and institutional wireless spending through carrier-independent audits, rate validation, contract negotiation, and ongoing managed services. Founded in 2007 as Global East Communications by Drew Polin and rebranded to OpDecision in 2010, the company was acquired by Ten4 in early 2019 and operates today as part of the Ten4 family alongside related offerings in telecom cost reduction, incident management, and consolidated billing.

The company's core product, Wireless Optimization, performs detailed line-by-line audits across 30+ cost savings areas and delivers an average of 27-32% savings without requiring clients to change carriers, contracts, or hardware. Its technology layer is delivered through a partnership with ForgeOS, providing a cloud-based platform for wireless inventory management, active user management, ticketing, analytics, contract management, and HR data integration. Adjacent offerings include Managed Services (ongoing monthly audits and rate monitoring) and Mobility Assist (a help desk and procurement service), both of which produce recurring 5-25% year-over-year savings post-optimization.

OpDecision makes money on an outcome-based model: fees are calculated as a percentage of realized client savings, with services funded 100% through those savings and no upfront client investment required. Go-to-market is sales-led, targeting large enterprise and institutional clients through direct outreach, website contact forms, phone engagement, and a partner/referral channel. The customer base spans healthcare, pharmaceuticals, banking, higher education, professional sports, energy, manufacturing, and consumer goods, with 26+ named enterprise logos including Temple Health, AstraZeneca, TD Bank, UPenn, Vanderbilt, Hess, Heineken, and the Philadelphia 76ers/Eagles/Phillies. Headcount is reported at 1-10 employees, and the firm has been recognized three consecutive years (2015-2017) on the Philadelphia 100 Fastest-Growing Companies list.

Name

Wireless Expense Management Solutions

Legal name

OpDecision LLC

Website

https://opdecision.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telecom Expense Management

NAICS

Agents for Wireless Telecommunications Services (517122)

akta.pro industry

PRIMARYBPAAAGAE

Expense Management & T&E Audit (Employee Expenses, Corporate Cards)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Finance & Accounting Outsourcing (AP/AR, GL, Billing)

Keywords

• Telecom expense management
• Wireless cost optimization
• Mobility managed services
• Wireless inventory management
• Telecom auditing services

Headquarters

HQ city

Marlton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Wireless Optimization Fees: Fees are compensation-based on savings achieved. Services funded 100% through cost savings with fees as a percentage of realized savings. No upfront costs required.
2. Managed Services / Mobility Assist: Ongoing monthly monitoring and management services for continued wireless cost reduction. Includes audit reports, international rate strategies, contract compliance, proactive cancellation alerts, and access to customer portal.
3. Telecom Cost Reduction Consulting: Cost reduction through renegotiation with current vendors (25-40% savings) and switching to alternate vendors (30-75% savings).
4. Billing Services: Single consolidated bill management with on-time vendor payments, eliminating late fees and service disruptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

OpDecision provides wireless expense management and cost-reduction services for enterprise and institutional clients. The firm audits corporate wireless accounts, negotiates with carriers, and manages ongoing wireless operations through a cloud-based platform (ForgeOS), achieving average savings of 27-32% without requiring clients to change carriers, contracts, or hardware.

Product overview

OpDecision offers a unified wireless expense management platform comprised of core optimization services and modular add-ons. The core Wireless Optimization service reduces wireless costs by 27-32% on average through carrier-independent audits and optimizations. ForgeOS serves as the central platform for inventory management, asset tracking, user management, ticketing, analytics, and contract management. Managed Services and Mobility Assist are add-on modules that provide ongoing monitoring and day-to-day support respectively. Additional services including Telecom Cost Reduction, Assist (incident management), and Billing are provided by parent company Ten4. The company operates without requiring clients to change carriers, contracts, or hardware.

Differentiator

Problem solved

Functional benefit

Brands

• ForgeOS: Partner platform for wireless inventory management providing real-time updates, asset management, active user management, tickets, analytics and reporting, and contract management.

Products and services

• Wireless Optimization Core wireless expense management service that reduces corporate wireless costs through detailed line-by-line audits, optimization across 30+ cost savings areas, and carrier relationship leverage. Achieves average savings of 27-32% without requiring carrier, contract, or hardware changes.
• ForgeOS Platform Cloud-based wireless inventory management platform providing asset management, active user management, ticket creation, analytics and reporting, and contract management with real-time updates. Aggregates carrier data into a single interface for enterprise wireless operations.
• Managed Services Ongoing monthly monitoring and management service for clients after wireless optimization. Includes audit reports, international rate strategies, contract compliance, proactive cancellation alerts for unused lines, and access to the customer portal.
• Mobility Assist

Quantifiable outcome

• Average 27-32% savings on wireless expenses even when using TEM/3rd party services
• +5 more outcomes

Named customers26 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• ForgeOScoreTechnology or Integration · 1 January 2019ForgeOS is a technology partnership for software platform integration. OpDecision has partnered with ForgeOS to aggregate relevant carrier data and deliver it through a unified interface for wireless inventory management, real-time tracking, analytics, and contract management. The partnership provides clients with an easy-to-use platform combining software and services.
• Ten4coreOthers · 1 January 2019Ten4 is the parent company that acquired OpDecision in early 2019. OpDecision operates as part of the Ten4 family, with the rebrand reflecting continued growth and evolution. Ten4 provides additional service offerings including Telecom Cost Reduction, Assist (monitoring and incident management), and Billing services. OpDecision expanded managed services with wireless help desk and end-user support under Ten4.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Tangoe (now Cass Information Systems / Tangoe One): Tangoe is one of the largest pure-play TEM providers with a direct wireless expense management offering, mobile managed services, and analytics dashboards. It is the closest direct competitor to OpDecision in feature scope (audit, optimization, ongoing managed services) and enterprise customer base.
• Calero (MDSL): Calero provides telecom expense management (TEM), SaaS expense management, and usage optimization for global enterprises. It directly competes with OpDecision's wireless expense audit, contract negotiation, and managed services capabilities at a much larger scale.
• Valicom: Valicom specializes in telecom and wireless expense management with audit, invoice processing, and ongoing managed services. Comparable mid-market TEM competitor with similar outcome-driven language around cost reduction.
• RadiusPoint: RadiusPoint offers TEM and Managed Mobility Services including wireless expense management, inventory, and help desk support — overlapping directly with OpDecision's Wireless Optimization and Mobility Assist offerings.
• MACH9 (formerly TeleManager Technologies): MACH9 delivers telecom expense management with bill audit, dispute, and managed mobility services to enterprises and public sector clients. Comparable niche competitor to OpDecision's wireless expense audit and managed services.

Broad incumbents

• Cass Information Systems: Cass Information Systems processes telecom, utility, and freight invoices for large enterprises; following its acquisition of Tangoe it now offers full TEM alongside its broader expense management platform — a broader incumbent against which OpDecision competes for the wireless cost line item.
• Sirius Computer Solutions (CDW / Insight) — Mobility Practice: Large enterprise IT solutions providers (CDW, Insight) bundle mobility managed services with their hardware, networking, and carrier procurement offerings. They overlap with OpDecision on managed mobility for large enterprises but as part of a much broader portfolio.
• Verizon Business (Managed Mobility): Verizon's enterprise arm offers direct managed mobility and wireless optimization services to its own carrier customers. Represents both a primary supplier relationship and a competitive threat, as carriers increasingly push in-house optimization tools.
• AT&T Business (Managed Mobility Services): AT&T's enterprise division offers its own managed mobility, expense management, and consulting services to large corporate customers — competing directly with OpDecision for wireless cost reduction engagements sourced through AT&T relationships.

Emerging players

• Brightflag: Brightflag applies AI to telecom and legal invoice auditing and matter management. Conceptually comparable to OpDecision's audit/optimization approach but applied to telecom invoices via software rather than manual carrier negotiation.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/opdecision-llc
• Xx.com/opdecision
• Facebookfacebook.com/opdecision-llc-76511011434

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wireless Expense Management Solutions