Chompy
Chompy, Inc. is a Tokyo-based technology company that operates an All-in-One mobile ordering platform enabling Japanese food retail brands and restaurants to accept orders via native apps, LINE mini-apps, and web apps through a single unified system.
- Company typePrivate
- Founded2019
- HeadquartersTokyo, Japan
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Chompy does
Chompy, Inc. (株式会社Chompy), formerly SYN Inc. (株式会社シン), is a Tokyo-based technology company founded on June 26, 2019 that provides an All-in-One mobile ordering platform targeting Japanese food retail brands and restaurants. The company's core product is a unified ordering infrastructure that simultaneously renders restaurant ordering experiences across three user interface formats — native smartphone apps, LINE mini-apps, and web applications — eliminating the need for food retailers to operate and maintain separate systems for each channel. The platform additionally supports cross-store ordering (consolidating orders from multiple restaurants in a single transaction) and integrates with corporate same-day delivery providers, notably Wolt Drive. A free beta restaurant app/WEB creation service operates as the company's top-of-funnel acquisition mechanism, allowing food retailers to establish their own branded digital ordering presence at no upfront cost.
The company originally operated its own food delivery service from August 2020 (covering progressively expanded Tokyo-area wards including Toshima, Chuo, Minato, Setagaya, Shinjuku, Meguro, Nakano, and Suginami) before discontinuing it on May 15, 2023 in response to intensifying platform-operator competition. Post-pivot, Chompy has concentrated resources on its mobile ordering platform and positioned itself around the stated mission of providing "equal technology access" to food retailers regardless of brand size. Disclosed integrations and partnerships include LINE (announced December 2022, claimed first-in-Japan cross-UI support) and Wolt Drive (announced September 2022, claimed first-in-Japan All-in-One mobile ordering + enterprise same-day delivery integration). Named customers include VERVE COFFEE ROASTERS (coffee/retail SMB), GYG / Go-Young Group (food retail SMB), and Tokyu Department Store (enterprise, via the jointly operated 'Takeout & Delivery by Tokyu Food Show' app).
Chompy's revenue model is based on recurring subscription/transactional fees for the mobile ordering platform services, with specific pricing not publicly disclosed. The free app-creation tier supports a freemium go-to-market. The company is venture-backed, having closed an approximately 780 million yen (~$5.6M USD) round in June 2021 from a syndicate including Delight Ventures (DeNA), CyberAgent, ANRI, DCM Ventures, Coral Capital, Sony Innovation Fund, Greenoaks Capital, and GO FUND. The team is small (1–10 employees), led by CEO Shuhei Ohmi and CTO Tatsuya Yagi, with an active recruitment presence on Herp Careers for backend, mobile, and frontend engineers. Revenue figures, ARR, and post-2021 funding activity are not disclosed in the available data.
Chompy firmographics
Firmographics- Name
- Chompy
- Legal name
- 株式会社Chompy / Chompy, Inc.
- Website
- https://chompy-inc.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Chompy, Inc. is a Tokyo-based technology company that operates an All-in-One mobile ordering platform enabling Japanese food retail brands and restaurants to accept orders via native apps, LINE mini-apps, and web apps through a single unified system.
- Ownership category
- akta.pro rank
Chompy industry classification
Industry- Product category
- Restaurant Mobile Ordering Platform
- akta.pro primary industry
- Mobile Ordering, POS & Campus Dining Technology (EDALADAN)
- akta.pro secondary industry
- Grocery & Convenience Delivery Platforms (BPAMAHAC)
Keywords
Where Chompy is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Chompy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- All-in-One Mobile Ordering Platform Services: Chompy generates revenue through its All-in-One mobile ordering platform for restaurants and food retail brands. The platform enables restaurants to take orders through multiple channels (apps, LINE mini-apps, web). Revenue model specifics are not publicly disclosed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free App/Web Creation Service (β版) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Chompy product offering
Product offeringCore offering
Chompy provides an All-in-One mobile ordering platform that enables restaurants and food retail brands to accept customer orders through smartphone apps, LINE mini-apps, and web applications via a single unified system. The company also offers a free restaurant official app/web creation service (beta version) that allows food retailers to easily build their own branded mobile ordering presence without custom development costs.
Product overview
Chompy operates as a unified platform centered on its All-in-One Mobile Ordering service, which enables restaurants and food retail brands to accept orders across multiple channels (smartphone apps, LINE Mini Apps, and web apps) through a single system. The portfolio includes a free restaurant app/web creation service (beta) that democratizes technology access for food retailers. A food delivery service operated from 2020 but was discontinued in May 2023, with company resources redirected to the mobile ordering platform. The company also offers same-day delivery features through partnerships.
Differentiator
Problem solved
Functional benefit
Brands
- Chompy 飲食店の公式アプリ/WEB無料開設サービス: Free restaurant official app/WEB creation service (beta version) that enables food retail brands to easily have their own mobile app
- All in One モバイルオーダー「Chompy」
Products and services
- Chompy All-in-One Mobile Ordering Platform Unified mobile ordering platform that enables restaurants and food retail brands to accept customer orders across smartphone apps, LINE Mini Apps, and web applications through a single backend system. Supports cross-store aggregated ordering and integrates with same-day delivery via Wolt Drive.
- Chompy Restaurant App/Web Creation Service (Free Beta) Free official app and web creation service (β版) for restaurants and food retailers that allows them to easily launch a branded mobile ordering presence without custom development. Designed to democratize technology access for food retail brands regardless of size.
- Takeout & Delivery by Tokyu Food Show App (joint operation) Co-developed branded app jointly operated by Chompy and Tokyu Department Store that brings the depachika (department store basement food hall) experience to takeout and delivery, supporting cross-store aggregated ordering across multiple food tenants in a single transaction.
Quantifiable outcome
- First in Japan to support all three UI formats (app, LINE mini-app, web app) for mobile ordering
Companies that use Chompy
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles2 records
Chompy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Chompy partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and major.
- LINEcoreChompy integrated with LINE mini-app platform, becoming the first in Japan to offer mobile ordering that supports all three UI formats (smartphone app, LINE mini-app, and web app) through a single platform. This integration allows restaurants to reach customers through LINE's extensive user base in Japan.
- Wolt DrivecoreChompy formed a partnership with Wolt Drive (now part of DoorDash/Wolt), enabling corporate immediate delivery services integrated with the Chompy mobile ordering platform. This partnership was noted as the first of its kind in Japan for combining All-in-One mobile ordering with enterprise-grade immediate delivery.
- Tokyu Department Store ( 東急百貨店 )majorChompy partnered with Tokyu Department Store for a proof-of-concept experiment enabling customers to order depachika (department store basement food floor) gourmet items through the app with delivery within one hour. Multiple stores could be ordered from in a single transaction. This partnership evolved into ongoing joint operations including 'Takeout & Delivery by Tokyu Food Show' app.
- SYNmajorSYN collaborated with Tokyu Department Store and Chompy to conduct a proof-of-concept experiment for delivering department store food products. SYN appears to be a technology partner in this initiative.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Chompy competitors and assessment
Company assessmentOthers
- Infomart: Infomart operates a B2B food service platform (BtoB Platform for Food) that connects restaurants with wholesalers and food suppliers. It is an adjacent ecosystem player serving the same Japanese food retail customers with a different (supply chain) layer.
- STORES (Stores.jp): STORES provides a suite of SMB digital tools (online store builder, reservations, payments) in Japan. While not a direct restaurant-ordering competitor, it is a comparable Japanese SMB-SaaS platform targeting similar small business customers with self-serve onboarding.
Broad incumbents
- Wolt (DoorDash): Wolt (now part of DoorDash) is a major European/Japanese food delivery platform and a Chompy technology partner via Wolt Drive. It is a broad incumbent with significantly more capital, and its potential expansion into first-party ordering tools overlaps with Chompy's product.
- USEN-NEXT (USEN): USEN is an established Japanese media and restaurant technology provider offering in-store music, POS, ordering, and payment solutions to restaurants. It is a broad incumbent in restaurant tech, competing with Chompy across multiple touchpoints, though as part of a much larger portfolio.
- EPARK (Gurunavi): Gurunavi/EPARK provides restaurant search, reservation, and digital ordering solutions across Japan. It is a broad incumbent in Japanese restaurant digital infrastructure, offering overlapping capabilities to Chompy's restaurant customers through a different go-to-market.
Direct peers
- O:der (Showcase Gig): Showcase Gig's O:der is a leading Japanese mobile ordering platform for restaurants, providing QR-code and app-based ordering in-store and for takeaway. It is the closest direct competitor to Chompy's All-in-One mobile ordering product for Japanese food retail.
- Toreta (トレタ): Toreta provides restaurant CRM, reservation, and customer data platforms in Japan. It is a comparable restaurant-tech SaaS targeting Japanese food and beverage operators with customer engagement and ordering workflows, overlapping with Chompy's restaurant value proposition.
- TableCheck: TableCheck is a Japan-based restaurant tech company offering reservation, table management, and guest engagement tools, with a growing footprint in mobile ordering. It targets similar Japanese restaurant customers as Chompy with a SaaS-led approach.
- ebisu (Ebisol): Ebisu is a Japanese mobile/table ordering and self-ordering kiosk platform widely used by Japanese restaurants and chains. It directly competes with Chompy in the restaurant mobile-ordering technology layer, though with a stronger focus on in-store table ordering.
Regional players
- menu (formerly Coming Soon): menu is a Japanese food delivery and mobile ordering platform. It overlaps with Chompy's earlier consumer delivery business and increasingly competes in restaurant ordering, though with a delivery-first rather than SaaS-first business model.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Chompy social profiles
Digital presenceChompy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chompy leadership team
Management profileNumber of profiles
Profiles3 records
Chompy funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chompy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chompy
What does Chompy do?
Chompy provides an All-in-One mobile ordering platform that enables restaurants and food retail brands to accept customer orders through smartphone apps, LINE mini-apps, and web applications via a single unified system. The company also offers a free restaurant official app/web creation service (beta version) that allows food retailers to easily build their own branded mobile ordering presence without custom development costs.
Is Chompy a public or private company?
Chompy is a private company. It is classified as venture growth investor backed and is currently operating.
When was Chompy founded?
Chompy was founded in 2019. It employs 1 to 10 people.
Where is Chompy based?
Chompy is headquartered in Tokyo, Japan, in the Asia region.
How does Chompy make money?
One revenue line is on record: all-in-One Mobile Ordering Platform Services.
Who are Chompy's main competitors?
Others on record are Infomart and STORES (Stores.jp). Broad incumbents are Wolt (DoorDash), USEN-NEXT (USEN) and EPARK (Gurunavi). Direct peers are O:der (Showcase Gig), Toreta (トレタ), TableCheck and ebisu (Ebisol). menu (formerly Coming Soon) is listed as a regional player.
Does Chompy have an API?
No public API is recorded for Chompy.
What industry is Chompy in?
Chompy's product category is Restaurant Mobile Ordering Platform. Its primary akta.pro industry code is EDALADAN, Mobile Ordering, POS & Campus Dining Technology, with a secondary code of BPAMAHAC, Grocery & Convenience Delivery Platforms.