Epic Malta
Epic Malta is a private Maltese mobile, home fibre, TV, and enterprise telecom operator serving consumers and businesses across Malta and Gozo via 14 retail stores and digital channels, and is part of a 120M-subscriber international telecom group.
- Company typePrivate
- Founded1989
- HeadquartersQormi, Malta
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What Epic Malta does
Epic Malta, legally Epic Communications Limited, is a private Maltese telecommunications operator founded in 1989 and headquartered at SkyParks Business Centre, Luqa. The company provides mobile, fixed broadband, TV, and enterprise connectivity services across Malta and Gozo through a network of 14 retail stores, an e-commerce site, a self-care mobile app, and dedicated consumer and business sales channels. Its core technology stack includes a 4G LTE/5G mobile network with VoLTE, eSIM support, fibre-to-the-home up to 3,000Mbps, and Wi-Fi 6 mesh extenders; ancillary products such as Mobile Security (powered by ZoneAlarm) and a Kids Watch smartwatch extend the portfolio into cybersecurity and family IoT.
Epic's revenue model is dominated by recurring monthly subscriptions: postpaid mobile plans (Basic through Premium, €24.99-€71.99/month), youth and senior variants, home fibre tiers (€26.99-€45.99/month), Plug & Play instant Wi-Fi, and Epic TV at €2.99/month. Subscription revenue is supplemented by hardware sales (smartphones, wearables, consoles), device financing, trade-in, device insurance (€3.99-€23.99/month), and bespoke enterprise solutions including dedicated internet, SIP telephony, leased circuits, and data center services. Bundle discounts (€5/month off mobile when combined with Home Internet), 24-month contracts, and add-on cross-sell reinforce a multi-product retention strategy.
Epic operates within an international telecommunications group whose peers include Iliad (~50M subs), Millicom (~50M subs), NJJ (~14M subs), and Tele2 (~8M subs), giving the Maltese entity combined-group reach of roughly 120M subscribers across 24 countries. As of Q2 2025, Epic held the fastest-growing operator position in Malta and captured 67% of new mobile customers per the Malta Communications Authority, while supporting approximately 1 in 2 Maltese businesses. Ookla has ranked Epic Malta's network as the country's fastest for three consecutive years and best for Q3-Q4 2025. Leadership rests with CEO Sonia Hernandez; the company employs between 251 and 500 people.
Epic Malta firmographics
Firmographics- Name
- Epic Malta
- Legal name
- Epic Communications Limited
- Website
- https://epic.com.mt
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Epic Malta is a private Maltese mobile, home fibre, TV, and enterprise telecom operator serving consumers and businesses across Malta and Gozo via 14 retail stores and digital channels, and is part of a 120M-subscriber international telecom group.
- Ownership category
- akta.pro rank
Where Epic Malta is headquartered
LocationHeadquarters
- HQ city
- Qormi
- HQ country
- Malta
- HQ region
- Europe
Offices16 records
Markets served
Epic Malta business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Mobile Subscription Plans: Recurring monthly subscription revenue from pay-monthly mobile plans (Basic, Standard, Extra, Premium, Youth, Over 60s). Plans include unlimited data/calls/SMS with tiered speeds and roaming allowances. Additional revenue from device financing through monthly installments.
- Home Internet Services: Recurring monthly revenue from fiber internet plans (300Mbps to 3000Mbps) and instant Wi-Fi Plug & Play solutions. Includes bundled telephony services with free calls to local numbers.
- Epic TV Subscription: Monthly subscription for TV streaming service at €2.99/month per TV Box, offering 40+ channels with HD quality, recording, and catch-up features.
- Device Sales: One-time revenue from sales of smartphones, wearables, tablets, laptops, gaming consoles, and accessories. Devices available at various price points from €143.64 to €2,579.64.
- Device Insurance: Monthly insurance premiums ranging from €3.99 to €23.99 per month depending on device value and excess level. Covers accidental damage and liquid damage with up to 2 claims per year.
- Mobile Security App: Monthly subscription at €1.99/month for mobile security application with first 3 months free. Includes enterprise-grade protection against malware, phishing, and cyber threats.
- Enterprise Solutions: Customized business solutions including dedicated internet, fixed telephony (SIP), leased circuits, and data center services for enterprise customers.
- Kids Watch Plan: Monthly subscription at €6.99/month for first 3 months, then €1.99/month thereafter, including 2GB data, unlimited calls/SMS to Epic numbers, and GPS tracking.
- International Calling and Roaming: Revenue from international call rates, roaming charges, and premium number services. Rates vary by zone with setup charges for international calls.
- eSIM and SIM Services: One-time charges for eSIM conversion (€10) and SIM replacement services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Mobile Plan - Unlimited local data at basic speed with 50GB in RLAH Zone & UK |
| Subscription | Monthly | Standard Mobile Plan - Unlimited 5G data with 62GB in RLAH Zone & UK |
| Subscription | Monthly | Extra Mobile Plan - Unlimited 5G data with 81GB in RLAH Zone & UK plus international benefits |
| Subscription | Monthly | Premium Mobile Plan - Unlimited 5G data with 142GB in RLAH Zone & UK plus premium international |
| Subscription | Monthly | Youth Plan - Fully unlimited mobile with 41GB in RLAH Zone & UK |
| Subscription | Monthly | Over 60s Plan - 12GB data with unlimited calls/SMS |
| Subscription | Monthly | Home Fibre 300Mbps - Ideal for small households |
| Subscription | Monthly | Home Fibre 500Mbps - Perfect for families |
| Subscription | Monthly | Home Fibre 1000Mbps - Great for power users |
| Subscription | Monthly | Home Fibre 3000Mbps - Ultra-fast for demanding households |
| Subscription | Monthly | Plug & Play Instant Wi-Fi |
| Subscription | Monthly | Plug & Play Super 5G |
| Subscription | Monthly | Epic TV Service |
| Subscription | Monthly | Epic Mobile Security App |
| Subscription | Monthly | Device Insurance Tiers |
| Subscription | Monthly | Kids Watch Plan |
| Unit Pricing | Monthly | Wi-Fi Extenders |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
Epic Malta product offering
Product offeringCore offering
Epic Malta (Epic Communications Limited) provides mobile telecommunications, home fiber internet, and pay TV services to consumers and businesses across Malta and Gozo. Offerings include unlimited 4G/5G postpaid mobile plans, home fiber (300Mbps to 3000Mbps) and Plug & Play instant Wi-Fi, Epic TV with 40+ channels, plus enterprise solutions (dedicated internet, SIP telephony, leased circuits, and data centers) supported by 14 retail stores, an e-commerce site, and a mobile app.
Product overview
Epic Malta is a Maltese telecommunications company (Epic Communications Limited) offering a unified mobile-first service portfolio centered on consumer and business connectivity. The core offering combines mobile plans (Unlimited, Youth, Over60s) with home internet solutions (Fibre, Plug & Play, WiFi Extenders) and Epic TV, all supported by device retail, insurance, trade-in, and security add-ons. For business customers, dedicated solutions include internet bandwidth, SIP telephony, leased circuits, and data centers. Products interconnect through bundle discounts (Home Internet + Mobile), the Epic App for account management, and shared infrastructure (5G network, VoLTE, eSIM). The company operates as part of an international telecommunications group (Iliad, Millicom, NJJ, Tele2) serving 120 million subscribers across 24 countries.
Differentiator
Problem solved
Functional benefit
Brands
- Epic TV: Television service with 40+ channels including local, Italian, educational, entertainment, lifestyle, sports, news, and kids content. Available via Android TV box, browser, and mobile app.
- Epic Mobile Security
Products and services
- Epic Unlimited Mobile Plans Postpaid mobile plans (Basic, Standard, Extra, Premium) offering unlimited data, calls, and SMS on Epic's 5G network with roaming in 150+ countries. Targeted at individual consumers and available with promotional rates for the first 12 months and bundle discounts when combined with home internet.
- Epic Youth Plans Mobile plans for customers under 29 years old offering fully unlimited data with 41GB in the RLAH Zone and UK and 5G speeds up to 1500Mbps, available free from contracts.
- Epic Over 60s Plans Mobile plan for customers aged 60 and over featuring 12GB data in Malta and the RLAH Zone, unlimited SMS and calls to Maltese numbers, and a €2/month AutoPay discount.
- Epic Home Fibre Internet Fixed-line fiber internet service for households offering speeds from 300Mbps to 3000Mbps, bundled with free home telephony to local landlines and Epic mobile numbers, available on 12 or 24-month contracts.
- Epic Instant Wi-Fi (Plug & Play) Mobile-based home internet solution using Epic's 4G/5G network with no installation required, offered on flexible monthly plans or 12-month agreements in standard and Super 5G variants.
- Epic TV Television streaming service with 40+ channels (local, Italian, news, sports, kids, lifestyle), HD quality, multiview on two devices, 7-day catch-up, up to 100 hours of recording, and live TV pause, accessible via Android TV box, web browser, and mobile app at €2.99/month per TV Box.
- Epic Business Solutions Enterprise telecommunications portfolio for businesses including dedicated internet, fixed SIP telephony, local and international leased circuits, and data center services, supported by a dedicated business team, 24/7 NOC, and the dedicated 16230 business hotline.
- Epic Mobile Security Subscription mobile security application for Android and iOS powered by ZoneAlarm, providing anti-malware, anti-phishing, anti-bot, Wi-Fi security, content filtering, anti-ransomware, and privacy protection at €1.99/month with the first 3 months free.
- Epic Device Insurance Monthly device protection plan covering accidental and liquid damage with up to 2 claims per year, 24/7 claims portal, and certified repair services. Premiums range from €3.99 to €23.99/month based on device value, with cover up to €3,000 of device value, underwritten by Oney Insurance (PCC) Limited.
- Epic Kids Watch Child safety smartwatch service paired with a dedicated Kids Watch Plan (€6.99/month for first 3 months, then €1.99/month) providing 2GB data, unlimited calls/SMS to Epic numbers, GPS tracking, video calls, contact control, and SOS features.
- Epic Devices Retail Sale of consumer electronics through Epic stores, including smartphones (Apple, Samsung, Motorola, Xiaomi), wearables (Apple Watch, Samsung Galaxy Watch, Garmin, Beats), tablets, laptops (HP, Asus, Apple MacBook), gaming consoles (PlayStation), and accessories, with prices ranging from €143.64 to €2,579.64.
Quantifiable outcome
- Malta's Fastest Mobile Network - Ookla Speedtest 2H 2025
- +4 more outcomes
Companies that use Epic Malta
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles3 records
Epic Malta technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Epic Malta partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- MillicomcoreParent company forming part of a leading telecommunications group. Millicom operates mobile and cable operations in Latin America and Africa, serving approximately 50 million customers across multiple countries.
- IliadcoreSister brand within the parent telecommunications group. France-based Iliad is a major European telecom operator serving approximately 50 million subscribers across France, Italy, Poland, and other markets.
- NJJminorPart of the parent telecommunications group with approximately 14 million subscribers. NJJ is a telecom holding company focusing on European markets.
- Tele2minorPart of the parent telecommunications group with approximately 8 million subscribers. Tele2 is a European telecom operator serving customers in Sweden, Norway, Denmark, Finland, Lithuania, Latvia, and Estonia.
- ZoneAlarmcoreZoneAlarm provides the underlying technology for Epic Mobile Security application. This partnership delivers enterprise-grade mobile security features including anti-phishing, anti-malware, and advanced threat protection.
- Oney Insurance (PCC) LimitedcoreInsurer providing Epic Device Insurance coverage. Oney Insurance is a protected cell company authorized under the Insurance Business Act 1998, regulated by MFSA, with registered address at 171 Old Bakery Street, Valletta, Malta.
- Bolttech Europe Agency GmbHcoreInsurance intermediary managing Epic Device Insurance policies. Bolttech Europe Agency GmbH is authorized as insurance intermediary by IHK Berlin and operates in Malta through EU freedom of services. Manages the 24/7 claims portal and repair center coordination.
- TCL Connect AppcoreThird-party application powering Epic Kids Watch functionality including GPS tracking, contact management, and location features. The app is developed and operated by a third party, not owned or controlled by Epic.
- Device Manufacturers (Apple, Samsung, Xiaomi, Motorola, Sony, HP, Asus, Garmin, Beats)coreEpic distributes devices from major manufacturers including Apple (iPhone, iPad, MacBook, Apple Watch, AirPods), Samsung (Galaxy devices), Xiaomi, Motorola, Sony (PlayStation), HP (laptops), Asus, Garmin (wearables), and Beats (audio).
- TV Channel ProviderscoreEpic TV provides access to 40+ channels including local Maltese channels (TVM, TVM+, TVM Sport, Net, ONE), Italian channels (Rai, Mediaset), international news (BBC, Al Jazeera, France 24), entertainment, sports (Eurosport), kids (Cartoon Network), and lifestyle channels.
- Birkirkara Service CentrecoreAuthorized repair center for Epic Care Pack and warranty repairs. Located in Birkirkara, the service center provides loan phones during repair and commits to 15-day repair turnaround for manufacturer defects.
Scale indicators13 records
Recent moves3 records
Expansion highlights6 records
Epic Malta competitors and assessment
Company assessmentDirect peers
- GO plc: Malta's incumbent fixed and mobile operator and Epic's primary local competitor across consumer and enterprise telecoms. GO offers mobile, fixed broadband, TV, and business services on the same island market, making it the closest operational comparable.
- Melita: The third major Maltese converged telco providing mobile, fixed internet, and TV. Directly competes with Epic for share across both consumer and business segments in Malta and Gozo.
Broad incumbents
- Vodafone Group: European and African mobile operator group and the previous owner of Epic's Maltese business (via the 2003 funding event). Comparable as a broad incumbent in converged mobile, broadband, and enterprise services; would be the most relevant strategic acquirer or threat.
- T-Mobile (Deutsche Telekom): Global mobile and converged operator with extensive retail and 5G/fiber infrastructure. Comparable as a broad incumbent demonstrating how large mobile-first telcos scale bundled 5G + fiber + TV propositions.
- Orange S.A. Major European mobile and fixed-line operator with similar mobile + fiber + TV + business solutions portfolio. Comparable as a broad incumbent illustrating converged-telco economics across multiple European markets.
- Swisscom: Switzerland's incumbent mobile, broadband, and TV operator with strong 5G and fiber leadership. Comparable as a broad incumbent in a small, high-ARPU market with similar regulatory dynamics.
- Hutchison Three (CK Hutchison): Global mobile operator group operating in Europe and Asia with a similar mobile-led model and aggressive bundled offerings. Comparable as a broad incumbent demonstrating multi-market mobile convergence strategy.
Regional players
- Iliad / Free: Sister brand of Epic within the same parent telecom group with ~50M subscribers across France, Italy, and Poland. Operates a comparable mobile-led disruptive model with bundled fixed and broadband, although in different geographies.
- Tele2: Sister brand within Epic's parent group with ~8M subscribers across Sweden, Norway, the Baltics, and the Netherlands. A regional mobile and fixed operator comparable on converged-telco proposition and group-level infrastructure synergies.
- Millicom (Tigo): Sister brand within Epic's parent group and a major LatAm/Africa mobile and cable operator with ~50M subscribers. Comparable on converged mobile + cable + TV model, though operating in very different emerging-market geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Epic Malta social profiles
Digital presenceEpic Malta financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epic Malta leadership team
Management profileNumber of profiles
Profiles1 record
Epic Malta funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epic Malta M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epic Malta
What does Epic Malta do?
Epic Malta (Epic Communications Limited) provides mobile telecommunications, home fiber internet, and pay TV services to consumers and businesses across Malta and Gozo. Offerings include unlimited 4G/5G postpaid mobile plans, home fiber (300Mbps to 3000Mbps) and Plug & Play instant Wi-Fi, Epic TV with 40+ channels, plus enterprise solutions (dedicated internet, SIP telephony, leased circuits, and data centers) supported by 14 retail stores, an e-commerce site, and a mobile app.
Is Epic Malta a public or private company?
Epic Malta is a private company. It is classified as corporate owned and is currently operating.
When was Epic Malta founded?
Epic Malta was founded in 1989. It employs 251 to 500 people.
Where is Epic Malta based?
Epic Malta is headquartered in Qormi, Malta, in the Europe region.
How does Epic Malta make money?
Ten revenue lines are on record. Mobile Subscription Plans are the primary driver. The others are home Internet Services, epic TV Subscription, device Sales, device Insurance, mobile Security App, enterprise Solutions, kids Watch Plan, international Calling and Roaming and eSIM and SIM Services.
Who are Epic Malta's main competitors?
Direct peers on record are GO plc and Melita. Broad incumbents are Vodafone Group, T-Mobile (Deutsche Telekom), Orange S.A., Swisscom and Hutchison Three (CK Hutchison). Regional players are Iliad / Free, Tele2 and Millicom (Tigo).
Does Epic Malta have an API?
No public API is recorded for Epic Malta.