Shea Global

What Shea Global does

SHEA Global is a Canada-headquartered business transformation consultancy and ERP implementation partner, operating as a subsidiary of HSO. The firm specializes in deploying and customizing Microsoft Dynamics 365 (Business Central, Finance & Operations, CRM), SYSPRO ERP, and Microsoft Azure cloud solutions for mid-market and enterprise customers across manufacturing, distribution, retail, automotive, food processing, rental equipment, high technology, healthcare, and financial services verticals. Beyond core ERP implementation and system integration, SHEA has productized several proprietary solutions: SMART Retail and SMART Auto on Dynamics 365, Annata 365 for Rental and Automotive, and DDMRP (Demand Driven Material Requirements Planning) modules for both Dynamics and SYSPRO, developed in partnership with B2Wise and certified by the Demand Driven Institute.

The company's revenue model is anchored in professional services — full project implementation, system integration, project management, and training — supplemented by recurring ongoing consulting, optimization, infrastructure support, and Demand Driven Planner certification programs. The business is asset-light and people-driven, with delivery capability spanning Canada (Toronto, Vancouver), the United States, the United Kingdom, India, and the Philippines, supporting customers in 20 countries. Go-to-market is consultative enterprise field sales, channel-enabled through Microsoft's and SYSPRO's partner ecosystems, with thought-leadership content marketing (blogs, webinars, DDBRIX workshops) feeding top-of-funnel demand.

SHEA is privately held with no disclosed funding rounds or external institutional investors. The company holds Core strategic partnerships with Microsoft, SYSPRO, B2Wise, K3|pebblestone (fashion vertical), and the Demand Driven Institute, and is part of the broader HSO enterprise, which provides channel reach and global delivery scale. AI/ML features are positioned primarily as capabilities embedded in the platforms SHEA implements — predictive analytics, demand forecasting, recommendation engines, anomaly detection, and process automation — rather than as proprietary, in-house models.

Name

Shea Global

Legal name

SHEA Global

Website

https://sheaglobal.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

SHEA Global is a Canadian business transformation consultancy and Microsoft Dynamics 365 / SYSPRO ERP implementation partner serving mid-market and enterprise customers across manufacturing, distribution, retail, automotive, and adjacent verticals in 20 countries.

Ownership category

akta.pro rank

Product category

ERP Consulting and Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Process, Physical Distribution, and Logistics Consulting Services (541614)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

Keywords

• ERP implementation services
• Business transformation consulting
• Supply chain optimization
• Microsoft Dynamics partner
• SYSPRO consulting services

Headquarters

HQ city

Richmond Hill

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. ERP Implementation Services: Full project implementation services for Microsoft Dynamics 365, SYSPRO, and related ERP platforms. Includes system integration, project management, and change management consulting.
2. Ongoing Consulting & Support: Supporting consulting services including business reviews, training, infrastructure support, and continuous optimization services for existing ERP implementations.
3. DDMRP Solutions & Training: Demand Driven Planner training programs and DDMRP pilot programs. Provides certification courses in partnership with the Demand Driven Institute.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Shea Global is a strategic consulting and implementation partner for enterprise ERP solutions, specializing in Microsoft Dynamics 365 (Business Central, Finance and Operations, CRM) and SYSPRO platforms. The company delivers end-to-end business transformation services including system implementation, integration, training, and ongoing optimization for mid-market and enterprise manufacturers, distributors, and retailers. It complements these services with proprietary industry-specific solutions such as DDMRP for demand-driven supply chain planning, SMART Retail, SMART Auto, and Annata 365 offerings.

Differentiator

Problem solved

Functional benefit

Brands

• SMART Retail: A ready-to-go, out-of-the-box retail technology solution offering standardized system designs, test scripts, installable configuration, training assets, vendor ISV solutions, specific currency data, and documents for warehouse and distributed order management, replenishment planning, reporting, and loyalty management.
• DDMRP for Dynamics
• DDMRP for SYSPRO
• Annata 365 for Rental
• Annata 365 for Dynamics

Products and services

• SMART Retail
• SMART Auto Unique solution for medium-sized retail and automotive organizations based on Microsoft Dynamics 365, enabling comprehensive vehicle and fleet management, CRM for customer relationships, and automotive industry-specific functionality. Built for dealerships, fleet management companies, automotive importers, wholesalers, and service providers.
• DDMRP for Dynamics Demand Driven Material Requirements Planning solution with out-of-the-box integration with Microsoft Dynamics AX2012 and Dynamics 365. Provides strategic decoupling point stock buffers for 100% stock availability, user-definable selection criteria for planning data extraction, and support for all site, warehouse, size, colour, style and configuration dimensions. Targeted at manufacturers and distributors seeking demand-driven supply chain planning.
• DDMRP for SYSPRO Award-winning, fully integrated Demand Driven Material Requirements Planning solution with SYSPRO ERP, developed in partnership with B2Wise. Features include out-of-the-box integration, user-definable selection criteria, support for all site/warehouse combinations, and DDMRP compliance certification from the Demand Driven Institute. Designed for SYSPRO-based manufacturing and distribution customers.
• Annata 365 for Dynamics Industry-specific ERP software designed for manufacturers, importers, wholesalers, dealers, and service providers within the automotive industry, built on Microsoft Dynamics 365 and supporting the entire lifecycle of vehicles.
• Annata 365 for Rental Industry-specific ERP solution built on Microsoft Dynamics AX and Dynamics 365 for equipment rental companies, managing single or multi-brand operations with integrated workshop cases, maintenance history, warranty details, and spare parts management.
• ERP Implementation Services Full project implementation services for Microsoft Dynamics 365 (Business Central, Finance and Operations, CRM), SYSPRO, and related ERP platforms. Includes system integration, project management, and change management consulting for manufacturing, distribution, retail, automotive, and other industry customers.
• Ongoing Consulting and Support Services Supporting consulting services including business reviews, training, infrastructure support, and continuous optimization services for existing ERP implementations. Includes strategic partnership-style engagement to support customers' ongoing transformation roadmaps.
• Demand Driven Planner (DDP) Certification Training Official Demand Driven Planner (DDP) certification courses and DDMRP pilot programs delivered by Shea Global as Canada's leading certified Demand Driven Institute master trainer, including preparation for the DDPP certification exam.
• Business Reviews and System Integrations Consulting services covering business reviews, system integrations, project management, training, and infrastructure support to help customers optimize their business processes alongside their ERP platforms.

Quantifiable outcome

• 20%+ inventory reduction achievable through DDMRP implementation
• +2 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability6 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• K3 (K3|pebblestone)coreStrategic or Co-development Partner · 1 March 2019SHEA Global partnered with K3, a leader in Microsoft technology solutions for fashion companies, to offer leading edge solutions to the fashion and apparel industries. K3|pebblestone provides fashion-specific product extensions for Microsoft Dynamics 365 Business Central covering the entire lifecycle from design to sale. The partnership combines SHEA Global's international reach and delivery capability with K3's platform and industry expertise to provide fashion and apparel companies insight and control over all their processes.
• B2WisecoreTechnology or IntegrationPartnership with B2Wise to provide award-winning, fully integrated DDMRP (Demand Driven Material Requirements Planning) solutions with SYSPRO ERP. B2Wise brings the DDBRIX gamified training methodology and DDMRP expertise that SHEA Global incorporates into their demand-driven supply chain offerings.
• MicrosoftcoreTechnology or IntegrationAs a Microsoft partner, SHEA Global implements Microsoft Dynamics 365 solutions (Business Central, Finance and Operations, CRM), leverages Microsoft Azure cloud platform, and integrates with Microsoft Office 365, SQL Server, and SharePoint. The company operates as a Value-Added Reseller (VAR) for Microsoft ERP and CRM products.
• SYSPROcoreTechnology or IntegrationAuthorized SYSPRO partner providing implementation, consulting, and optimization services for SYSPRO ERP solutions to manufacturing and distribution companies. SHEA Global has been delivering SYSPRO solutions for over 40 years.
• Demand Driven InstitutecoreStrategic or Co-development PartnerSHEA Global provides Demand Driven Planner (DDP) certification training as Canada's leading certified Demand Driven Institute master trainer. The partnership enables delivery of official DDPP certification exam preparation and DDMRP methodology education.
• HSOflagshipOthersSHEA Global is an HSO Company, operating as part of the HSO enterprise. HSO is a Microsoft Dynamics partner group with global presence and resources.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Arbela Technologies: Microsoft Dynamics 365 implementation partner serving manufacturing, distribution, and professional services — competes head-to-head with Shea for mid-market ERP projects, especially Dynamics 365 Business Central.
• JourneyTEAM: Microsoft Gold Partner delivering Dynamics 365, Power Platform, and Azure solutions to mid-market enterprises — directly overlaps Shea on platform stack, customer profile, and professional services delivery.
• Western Computer: Microsoft Dynamics 365 Gold Partner focused on Business Central, Finance & Operations, and CRM implementations for mid-market manufacturers and distributors — directly comparable to Shea Global in platform mix and target customer.
• Stoneridge Software: Microsoft Dynamics 365 partner with deep manufacturing and distribution focus; comparable to Shea in vertical specialization and project-based delivery model.
• Socius: Microsoft Dynamics 365 partner focused on mid-market ERP and CRM implementations for manufacturing and distribution — closely matches Shea's customer profile and solution stack.
• SYSPRO Partner Network (e.g., Xcelor, Adapt IT): Other authorized SYSPRO implementation partners globally; directly compete with Shea for SYSPRO-led ERP deals in manufacturing and distribution verticals.

Broad incumbents

• Avanade: Accenture/Microsoft joint venture and the largest global Microsoft Dynamics SI; competes for enterprise Dynamics 365 engagements Shea also targets, especially large multi-region deployments.
• Hitachi Solutions: Global Microsoft Dynamics partner and broader enterprise consultancy with far larger scale; competes with Shea on Dynamics 365 deals and brings deeper resources to multi-country rollouts.

Emerging players

• B2Wise: DDMRP methodology and training company that Shea partners with for DDMRP-for-SYSPRO delivery; an adjacent peer in the demand-driven planning space Shea monetizes.
• Annata: Provider of industry-specific Dynamics 365 ISV solutions for automotive and equipment rental that Shea resells (Annata 365 for Rental, Annata 365 for Automotive) — adjacent technology partner/peer in the same vertical solution areas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/shea-global
• Facebookfacebook.com/SHEAGlobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shea Global