Computer Services Unlimited

What Computer Services Unlimited does

Computer Services Unlimited (CSU) is a privately held managed IT services provider (MSP) founded in 2004 and headquartered in Owings Mills, Maryland, with a second office in Naples, Florida. The company delivers a six-module IT service portfolio anchored by its 360° & 365 Managed IT offering and supplemented by Cybersecurity, Data Backup & Disaster Recovery, IT Virtualization, Cloud Solutions, and IT Consulting & Strategy (including virtual CIO/CTO services). Service delivery is built on a flat-rate, all-inclusive subscription model, with technology execution dependent on the Kaseya/Datto platform ecosystem alongside Microsoft, Google, Apple, VMware, and Hyper-V integrations. CSU targets small and mid-sized businesses that lack dedicated internal IT departments, with vertical focus areas spanning healthcare, financial services, nonprofit, retail, legal, and education; named clients include Hertz, University of Maryland School of Medicine, Ace Hardware, and Catholic Relief Services.

CSU's go-to-market is sales-led and consultative, combining a free consultation booking funnel, a dedicated sales phone line (888-537-2786), direct field sales for enterprise accounts, a 'Refer & Give Back' referral program, and content marketing through an active blog and case studies. The company is founder-operated, with Max Minkov as CEO and President and a lean headcount of 11-50 employees. There is no public revenue disclosure, no institutional investment, and no M&A activity in the available record. Recent strategic activity has centered on deepening the Kaseya/Datto relationship (including direct CEO engagement at DattoCON Miami 2025) and extending regional reach into Southwest Florida, positioning CSU as a regional, full-stack IT outsourcing partner for compliance-sensitive SMB and mid-market clients.

Name

Computer Services Unlimited

Legal name

Computer Services Unlimited

Website

https://csu-it.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Computer Services Unlimited is a privately held managed IT services provider founded in 2004, delivering flat-rate managed IT, cybersecurity, backup/disaster recovery, cloud, virtualization, and virtual CIO/CTO services to small and mid-sized businesses across Maryland and Florida.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

Keywords

• Managed IT services
• Cybersecurity services
• Data backup recovery
• Cloud solutions
• IT consulting

Headquarters

HQ city

Owings Mills

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Managed IT Services (Recurring): CSU provides comprehensive flat-rate managed IT services under a 360-degree, 365-day coverage model. Services include network monitoring, server maintenance, security assessments, malware protection, data backup, disaster recovery, wireless networking, and new technology integration. This is a recurring subscription revenue stream billed on a flat-rate (all-inclusive) basis, providing predictable recurring revenue.
2. Cybersecurity Services: CSU offers advanced cybersecurity services including firewall protection, data encryption, 24/7 security monitoring, employee security training, incident response, and email protection. These services are delivered as part of managed IT packages or as standalone subscriptions for clients with specific security needs.
3. Data Backup & Disaster Recovery: Automated encrypted backups and disaster recovery planning services, offered as a component of managed IT or as a standalone service. Revenue is generated through recurring subscriptions with setup and recovery services.
4. Cloud Solutions: Scalable cloud solutions using Microsoft, Apple, and Google platforms. Revenue is generated through recurring subscriptions for cloud storage, hosting, and cloud-based applications, often bundled with managed IT services.
5. IT Consulting & Strategy: Expert technology guidance, virtual CIO/CTO services, technology roadmapping, and strategic planning engagements. May include one-time project fees or recurring advisory retainers.
6. IT Virtualization: Virtualization solutions using VMware and Hyper-V, moving IT infrastructure to the cloud. Revenue generated through project-based implementation fees and ongoing managed services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Computer Services Unlimited (CSU) is a Managed Service Provider (MSP) delivering flat-rate, all-inclusive managed IT services to small and mid-sized businesses. Its core offering, the 360° & 365 Managed IT service, provides continuous 24/7 monitoring, proactive maintenance, network assessments, server maintenance, security assessments, malware protection, wireless networking, and new technology integration. The core service is supplemented by specialized modules in Cybersecurity, Data Backup & Disaster Recovery, IT Virtualization, Cloud Solutions, and IT Consulting & Strategy (Virtual CIO/CTO).

Product overview

Computer Services Unlimited (CSU) is a Managed Service Provider (MSP) offering an integrated portfolio of six core IT service modules designed for small and mid-sized businesses. The core offering is the 360° & 365 Managed IT service, which provides flat-rate, all-inclusive IT support with continuous monitoring and proactive maintenance. This foundational service is supplemented by five specialized modules: Cybersecurity (multi-layered defense with firewall, encryption, 24/7 monitoring, and incident response); Data Backup & Disaster Recovery (automated encrypted backups, custom recovery planning, and cloud-based recovery); IT Virtualization (cloud-based infrastructure using VMware or Hyper-V); Cloud Solutions (leveraging Microsoft, Apple, and Google platforms for storage, hosting, and collaboration); and IT Consulting & Strategy (technology planning and Virtual CIO/CTO services). Together, these modules form a comprehensive, end-to-end IT ecosystem that enables businesses to operate at enterprise-level without maintaining an in-house IT department.

Differentiator

Problem solved

Functional benefit

Products and services

• 360° & 365 Managed IT Comprehensive, round-the-clock managed IT support providing continuous monitoring, proactive maintenance, network assessments, server maintenance, computer system installations, security assessments, malware protection, wireless networking, and new technology integration. Offered at a flat-rate, all-inclusive pricing model for SMBs.
• Cybersecurity Multi-layered defense strategy including firewall protection, data encryption, 24/7 security monitoring, employee security training, incident response, and email protection against spam, viruses, and phishing attempts. Tailored to business and compliance needs including HIPAA.
• Data Backup & Disaster Recovery Reliable backup and disaster recovery solutions featuring automated encrypted backups, custom disaster recovery planning with RTO/RPO goals, business continuity services, cloud-based recovery options, and routine testing and updates to verify system readiness.
• IT Virtualization Virtualization solutions that move IT infrastructure to the cloud, utilizing Microsoft and Mac OS X compatible solutions. Reduces physical server needs, cuts energy consumption, enables easier backups, and provides virtual memory and storage for improved scalability.
• Cloud Solutions Scalable cloud solutions utilizing Microsoft, Apple, and Google applications. Enables remote work, collaboration, data accessibility, and emergency recovery. Includes cloud storage, cloud hosting, and cloud-based applications from top providers.
• IT Consulting & Strategy Technology planning, system evaluations, tech investment guidance, and Virtual CIO/CTO services. Assesses current infrastructure and develops customized IT roadmaps aligning with business goals, budget, and future growth. Includes guidance on digital transformation and cloud migration.

Quantifiable outcome

• A financial services firm restored operations within hours and lost zero data after a ransomware attack thanks to CSU's cloud backup and real-time testing disaster recovery plan
• +4 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• KaseyacoreTechnology or Integration · 1 October 2025CSU is an active participant in Kaseya's MSP ecosystem and attended DattoCON Miami 2025, a marquee MSP conference sponsored by Kaseya. CSU's CEO Max Minkov met with Kaseya's CEO Rania Succar to discuss MSP growth, innovation, and the expanding Kaseya ecosystem of tools and automation platforms. CSU leverages Kaseya's platform for IT management, security, and automation to deliver services to clients.
• Datto (Kaseya)coreTechnology or Integration · 1 October 2025CSU uses Datto's backup and disaster recovery solutions (including Datto SIRIS 6, Entra ID Backup) as part of its service delivery stack. CSU participated in DattoCON Miami 2025 and leverages Datto's tools for ransomware-resistant backups and business continuity for clients. Datto is now part of the Kaseya family following acquisition.
• MicrosoftcoreTechnology or IntegrationCSU integrates Microsoft cloud solutions (including Azure, Microsoft 365) into its cloud services offering, providing scalable and secure cloud environments for clients. Microsoft is referenced as a key technology partner for cloud applications and infrastructure.
• GooglesecondaryTechnology or IntegrationCSU leverages Google cloud platforms (including Google Drive and Google Workspace) as part of its cloud solutions portfolio, offering clients flexible cloud application options from top providers.
• ApplesecondaryTechnology or IntegrationCSU supports Apple Mac OS X environments as part of its virtualization and managed IT services, offering seamless integration with both Microsoft and Apple ecosystems for client flexibility.
• VMwarecoreTechnology or IntegrationCSU implements VMware virtualization solutions to move client IT infrastructure to the cloud, enabling centralized management across multiple locations, reducing hardware needs, and improving scalability and cost efficiency.
• Microsoft Hyper-VcoreTechnology or IntegrationCSU uses Microsoft Hyper-V virtualization technology to design and implement cloud-based infrastructure for clients, enabling secure remote access, reduced hardware requirements, and scalable IT environments.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CDW: Diversified IT solutions and services company covering managed services, security, cloud, and hardware. Operates at much larger scale but addresses overlapping SMB and mid-market IT needs.
• SHI International: Large-scale IT solutions provider offering managed services, cloud, security, and consulting to enterprise and mid-market. Broader portfolio than CSU but serves overlapping buyer needs.
• All Covered (Konica Minolta): National managed IT and consulting services division serving SMB and mid-market clients across multiple verticals. Competes for the same flat-rate managed IT wallet as CSU.

Direct peers

• Ntiva: Regional managed IT, cloud, and cybersecurity MSP focused on SMB and mid-market customers, with similar service portfolio (managed IT, security, backup, vCIO). Comparable size and customer profile.
• Be Structured Technology Group: Los Angeles-based MSP offering managed IT, cybersecurity, cloud, and vCIO services to SMB and mid-market clients. Comparable in service portfolio and customer segment to CSU.
• CMIT Solutions: Franchise-based managed IT services network targeting SMBs with managed IT, cybersecurity, and compliance offerings. Closely mirrors CSU's SMB-centric, multi-vertical MSP go-to-market.
• Coretelligent: Managed IT, cloud, cybersecurity, and vCIO services provider serving SMB and mid-market clients, with a comparable multi-module service stack and regional growth strategy.
• Dataprise: Mid-Atlantic and national managed IT and cybersecurity provider serving SMB and mid-market clients with a similar flat-rate MSP model. Directly comparable in customer profile, service mix, and go-to-market.

Others

• Kaseya: Vendor and ecosystem platform provider (Datto parent) whose tools CSU uses to deliver managed IT and backup/DR. Not a competitor but directly shapes CSU's economics and roadmap.

Emerging players

• Expedient: Cloud and managed infrastructure provider with managed services for mid-market and enterprise clients; overlaps with CSU on cloud, virtualization, and DR service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CSU.MD.Inc
• LinkedInlinkedin.com/company/computer-services-unlimited-inc.
• Instagraminstagram.com/computer.services.unlimited
• Xx.com/CSU_Inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computer Services Unlimited