Acro Media
Acro Commerce is a B2B digital strategy and systems integration consultancy that connects enterprise ERP systems with decoupled Shopify, BigCommerce, and Shopware commerce frontends for manufacturing and B2B organizations across North America.
- Company typePrivate
- Founded1998
- HeadquartersKelowna, Canada
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Acro Media does
Acro Commerce (operating as Acro Media) is a B2B digital strategy and systems integration consultancy founded in 1998 and headquartered in Kelowna, Canada. The firm specializes in connecting complex enterprise backend systems — primarily ERP — with modern commerce frontends for manufacturing and B2B organizations. Its core offering is structured around a 4-step Discovery & Strategy framework that aligns teams, systems, and roadmaps before any build is scoped, followed by decoupled commerce implementation across Shopify, BigCommerce, and Shopware, complemented by ERP integration (Acumatica, Cin7), B2B portal development, sales journey automation, custom development, and managed hosting with optional Canadian data residency.
Underlying technology is a composable commerce architecture that decouples the customer-facing presentation layer from the commerce engine and integrates with ERP, CRM (HubSpot), accounting (QuickBooks), payments (Nuvei), and CMS (Storyblok) through a connection-layer model. The firm added AI Enablement in 2025, built on Google Gemini, with a named proof-of-concept delivered to TELUS as an AI chatbot integrated with email systems. A proprietary asset called Celeste provides guided platform validation in approximately three minutes without requiring buyer contact.
The business model is professional services and managed services. Revenue derives from quote-based Discovery & Strategy engagements, custom commerce implementation projects, and recurring managed hosting contracts on AWS, Google Cloud, and Microsoft Azure. Go-to-market is consultative and sales-led, with no self-serve product, no marketplace listing, and no reseller channel. Free entry points (Celeste and a downloadable planning toolkit) serve as top-of-funnel lead qualifiers for mid-market and enterprise buyers, who are predominantly in North America. Pricing is not publicly disclosed and engagements are scoped per project or multi-year contract. The firm is privately held, employs 11-50 people, and discloses no external funding.
Acro Media firmographics
Firmographics- Name
- Acro Media
- Legal name
- Acro Commerce
- Website
- https://acromedia.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Acro Commerce is a B2B digital strategy and systems integration consultancy that connects enterprise ERP systems with decoupled Shopify, BigCommerce, and Shopware commerce frontends for manufacturing and B2B organizations across North America.
- Ownership category
- akta.pro rank
Acro Media industry classification
Industry- Product category
- B2B Commerce Implementation Consulting
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- E-commerce & Retail CRM (Customer Data, Loyalty & Personalization) (HDAEAFAE)
Keywords
Where Acro Media is headquartered
LocationHeadquarters
- HQ city
- Kelowna
- HQ country
- Canada
- HQ region
- North America
Markets served
Acro Media business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Digital Transformation & Strategy Consulting: Discovery & Strategy engagements that align teams, systems, and implementation roadmaps before any build begins. This consultative service is the primary sales entry point and sets up subsequent implementation work.
- Custom Commerce Development & Implementation: Build-phase engagements covering custom development, decoupled commerce implementation, AI enablement, ERP integration expansion, B2B portal builds, and composable commerce architecture.
- Managed Hosting Solutions: Ongoing managed hosting services for commerce environments, including Canadian data residency options, built on AWS, Google Cloud, and Microsoft Azure infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Planning Toolkit — self-directed exploration |
| Other | Pay-as-you-go | Celeste — guided platform validation |
| Other | Multi-year contract | Discovery & Strategy — full alignment engagement |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Acro Media product offering
Product offeringCore offering
Acro Media (Acro Commerce) is a B2B digital strategy and systems integration consultancy that connects enterprise ERP systems with commerce platforms such as Shopify, BigCommerce, and Shopware for manufacturing and B2B organizations. Its core offering is a portfolio of professional services — including Discovery & Strategy consulting, custom commerce development, AI enablement, ERP integration expansion, B2B portals, sales journey automation, and managed hosting — supported by a free AI-guided platform validation tool called Celeste.
Product overview
Acro Commerce operates as a B2B digital strategy and systems integration consultancy rather than a single-product software company. Their offering is organized around connecting complex enterprise backends (ERP systems) with modern commerce front-ends for manufacturing and B2B organizations. The core portfolio centers on e-commerce platforms—Decoupled Shopify, Decoupled BigCommerce, and Shopware—which serve as the primary customer-facing commerce layer. These are complemented by services including Custom Development, AI Enablement (using Google Gemini), ERP Integration Expansion (Acumatica, Cin7), B2B Portals, Sales Journey Automation, and Managed Hosting Solutions (including Canadian Data Residency). Process services follow a structured 4-step framework: Discovery & Strategy, Prototype and Design, and Roadmap. A distinctive offering is Celeste, an AI-guided recommendation tool that analyzes business operations to recommend appropriate platform direction. The architecture philosophy emphasizes 'Composable Commerce'—connecting ERP, integrations, and channels so they move in sync.
Differentiator
Problem solved
Functional benefit
Brands
- Celeste: A guided platform validation tool that provides commerce recommendations in three minutes by analyzing how a business sells, fulfills, and operates.
Products and services
- Discovery & Strategy Structured consulting engagement that maps how a business operates, defines system ownership across ERP, commerce, and integrations, and produces a build-ready roadmap. Designed for enterprise and mid-market B2B buyers before any platform implementation begins.
- Decoupled Shopify Implementation service for building headless Shopify commerce environments where the customer-facing front-end is decoupled from Shopify's native storefront, enabling custom front-end experiences while leveraging Shopify's commerce engine. Used by B2B and D2C clients.
- Decoupled BigCommerce Implementation service for building headless BigCommerce commerce environments separating front-end presentation from back-end commerce logic, providing flexibility for custom front-end experiences for B2B and D2C e-commerce.
- Decoupled Shopware Implementation service for building headless/composable commerce environments on the Shopware platform, grouped with Shopify and BigCommerce as a core platform option for Acro Media's clients.
- D2C Ecommerce for B2B Service that enables manufacturers and B2B organizations to sell directly to end customers through D2C e-commerce while maintaining existing B2B workflows and channels. Demonstrated in client work for Concept2.
- Custom Development Bespoke software development service for building custom functionality, integrations, and extensions tailored to specific B2B and commerce business requirements.
- AI Enablement Service to integrate and implement AI capabilities (including Google Gemini) such as chatbots, customer service automation, and email integration tools into commerce and portal workflows for B2B clients.
- ERP Integration Expansion Service to extend and enhance existing ERP integrations (Acumatica, Cin7) connecting commerce platforms with back-end enterprise systems for synchronized data flow, eliminating manual order re-entry and inventory discrepancies.
- B2B Portals Self-service portal solution for B2B customers enabling order management, account access, pricing visibility, and streamlined purchasing workflows. Demonstrated in client work for HuFriedy Group.
- Sales Journey Automation Service to automate sales processes and customer journey touchpoints to reduce manual effort and improve conversion throughout the B2B buying lifecycle.
- Managed Hosting Solutions Fully managed hosting service for commerce platforms, providing infrastructure management, performance optimization, and ongoing maintenance built on AWS, Google Cloud, and Microsoft Azure.
- Canadian Data Residency Hosting Hosting service with data residency in Canada, ensuring compliance with Canadian data protection requirements for regulated industries and clients with sovereignty requirements.
- Digital Transformation End-to-end digital transformation service to modernize business processes, systems, and customer interactions for B2B and manufacturing organizations.
- Composable Commerce Architecture and implementation service enabling flexible combination of best-of-breed commerce components (Shopify, BigCommerce, Shopware, ERP, CMS, payments) connected through a connection-layer model for incremental modernization.
- Celeste (Platform Validation Tool) Free, AI-guided platform validation tool that analyzes how a business sells, fulfills, and operates and delivers a recommended commerce platform direction in roughly three minutes. Used as a no-commitment entry point to qualify and warm leads.
Quantifiable outcome
- TELUS team demonstrated an AI chatbot POC to project leaders within a two-week deadline to 'rave reviews,' with the POC subsequently approved for company-wide budget extension.
- +2 more outcomes
Companies that use Acro Media
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
Acro Media technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability3 records
Feature4 records
Acro Media partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- ShopifycoreShopify is listed as a primary commerce platform partner, featured prominently in the platform stack. Acro Commerce implements decoupled Shopify builds for B2B and D2C e-commerce clients, with Shopify logos displayed in the platform section of the website alongside BigCommerce and Shopware.
- BigCommercecoreBigCommerce is positioned as a primary decoupled commerce platform partner alongside Shopify and Shopware. The company offers 'Decoupled BigCommerce' as a specific service offering, indicating deep integration expertise with this platform.
- ShopwarecoreShopware is featured as a composable commerce platform option with a dedicated 'Decoupled Shopware' service page. It is grouped alongside Shopify and BigCommerce as the three core platform options Acro Commerce implements.
- AcumaticacoreAcumatica is featured as a key ERP integration partner, with a dedicated partner page and case study (Accurate Industries) demonstrating an Acumatica-integrated commerce solution. It is prominently featured in the ERP and integration ecosystem section alongside Cin7.
- Cin7coreCin7 (inventory and order management) is listed as an ERP/integration partner in the ecosystem section, indicating capability to connect Cin7-based inventory and operations systems with commerce platforms.
- Amazon Web Services (AWS)coreAWS is featured as a managed hosting infrastructure partner alongside Google Cloud and Microsoft Azure, providing the cloud foundation for Acro Commerce's managed hosting solutions.
- Google CloudcoreGoogle Cloud is featured as a managed hosting infrastructure partner alongside AWS and Microsoft Azure, supporting Acro Commerce's managed hosting and Canadian data residency hosting solutions.
- Microsoft AzurecoreMicrosoft Azure is featured as a managed hosting infrastructure partner alongside AWS and Google Cloud, providing multi-cloud flexibility for Acro Commerce's managed hosting clients.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
Acro Media competitors and assessment
Company assessmentDirect peers
- Guidance: Commerce consultancy providing platform selection, implementation, and ERP integration services for B2B and B2C clients — closely aligned with Acro Commerce's Discovery & Strategy-led, platform-agnostic approach.
- Absolunet: Canadian B2B and B2C e-commerce agency offering platform implementations across Shopify, BigCommerce, and other commerce platforms with ERP integration depth — directly comparable to Acro Commerce on geography, customer profile, and service portfolio.
- Northern Commerce: Canadian digital commerce agency specializing in Shopify Plus and BigCommerce implementations for mid-market and enterprise B2B brands — overlapping platform expertise, customer segment, and consultative sales motion with Acro Commerce.
- Astound Commerce: Global commerce agency providing platform implementations, custom development, and integration services across Shopify, BigCommerce, and other commerce stacks — comparable service model and platform-agnostic positioning to Acro Commerce at greater scale.
Broad incumbents
- Blue Acorn iCommerce (Accenture): Enterprise commerce implementation agency now part of Accenture, serving large B2B and B2C clients with platform implementations and custom builds — directly overlaps Acro Commerce's service offerings, but at much greater scale and within a broader portfolio.
- VML (VMLY&R): Global marketing and commerce agency network offering enterprise-level commerce implementations as part of a broader creative and technology portfolio — overlaps Acro Commerce's enterprise commerce implementation work within a much wider service offering.
- Accenture Song: Accenture's digital commerce and customer experience practice, providing platform implementations and integrations for global enterprises — competes with Acro Commerce on large enterprise commerce mandates but offers broader transformation scope.
- Deloitte Digital: Global consultancy with a sizable commerce implementation practice serving large enterprises — comparable to Acro Commerce's enterprise tier but with significantly broader advisory and technology capabilities.
Regional players
- Helpful Digital: Canadian digital commerce agency focused on Shopify and Shopify Plus implementations for mid-market brands — regional peer with overlapping platform expertise but smaller scale and narrower service portfolio than Acro Commerce.
Emerging players
- Swift Otter: Specialist e-commerce development agency focused on Magento and Adobe Commerce implementations with custom development expertise — partial overlap with Acro Commerce's custom development and integration services in adjacent platform ecosystems.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Acro Media social profiles
Digital presenceAcro Media financial estimates
Financial estimateRevenue estimate
Valuation estimate
Acro Media leadership team
Management profileNumber of profiles
Profiles4 records
Acro Media funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Acro Media M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Acro Media
What does Acro Media do?
Acro Media (Acro Commerce) is a B2B digital strategy and systems integration consultancy that connects enterprise ERP systems with commerce platforms such as Shopify, BigCommerce, and Shopware for manufacturing and B2B organizations. Its core offering is a portfolio of professional services — including Discovery & Strategy consulting, custom commerce development, AI enablement, ERP integration expansion, B2B portals, sales journey automation, and managed hosting — supported by a free AI-guided platform validation tool called Celeste.
Is Acro Media a public or private company?
Acro Media is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Acro Media founded?
Acro Media was founded in 1998. It employs 51 to 100 people.
Where is Acro Media based?
Acro Media is headquartered in Kelowna, Canada, in the North America region.
How does Acro Media make money?
Three revenue lines are on record. Digital Transformation & Strategy Consulting is the primary driver. The others are custom Commerce Development & Implementation and managed Hosting Solutions.
Who are Acro Media's main competitors?
Direct peers on record are Guidance, Absolunet, Northern Commerce and Astound Commerce. Broad incumbents are Blue Acorn iCommerce (Accenture), VML (VMLY&R), Accenture Song and Deloitte Digital. Helpful Digital is listed as a regional player. Swift Otter is listed as an emerging player.
Does Acro Media have an API?
No public API is recorded for Acro Media.
What industry is Acro Media in?
Acro Media's product category is B2B Commerce Implementation Consulting. Its primary akta.pro industry code is HDAEAFAE, E-commerce & Retail CRM (Customer Data, Loyalty & Personalization). Its NAICS code is 541511 and its SIC code is 7373.