Survox, Inc.

What Survox, Inc. does

Survox, Inc. is a product brand operated under Enghouse Insights, a subsidiary of publicly traded Enghouse Systems Limited (TSX: ENGH). It provides a unified multi-mode survey execution platform that orchestrates data collection across phone (CATI), Interactive Voice Response (IVR), and online channels within a single workflow. The platform combines respondent management with deduplication and Do-Not-Call handling, real-time quota management across demographics, geography, and time zones, sample optimization, flexible third-party integrations (CRMs, dialers, panel providers, analytics tools), and integrated reporting with built-in charting, crosstabs, and statistical testing. A dedicated Elections Intelligence Platform addresses the specialized needs of political polling, campaign research, and election data collection, while Professional Services support implementation and methodology consulting.

The go-to-market is enterprise-focused and direct, targeting political research and polling organizations as well as market research agencies as primary verticals, with secondary coverage of CATI call centers, retail, financial services, healthcare, legal, education, and public administration. Revenue is generated through enterprise software licensing (subscription or perpetual, on a quote basis) supplemented by professional services. Pricing is not publicly disclosed. No subsidiary-level revenue, headcount, customer logos, or independent funding data are disclosed; Survox functions as a product line within Enghouse Insights' enterprise software portfolio rather than as a separately reporting entity. AI/ML capabilities are not documented in the available material.

Name

Survox, Inc.

Website

https://survoxinc.com

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

11–50 employees

Short description

Survox, Inc. is an enterprise survey execution platform brand under Enghouse Insights (subsidiary of Enghouse Systems, TSX: ENGH) that unifies phone, IVR, and online data collection for political polling, market research, and CATI call centers.

Ownership category

akta.pro rank

Product category

Survey Data Collection Software

NAICS

Marketing Research and Public Opinion Polling (541910), Marketing Research and Public Opinion Polling (54191), Custom Computer Programming Services (541511), Telephone Call Centers (56142), Other Services Related to Advertising (54189)

SIC

Services-Prepackaged Software (7372), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370), Services-Advertising (7310), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Fieldwork & Data Collection (Online Panels, CATI/CAPI, Fieldwork) (MPAAALAD)

Keywords

• Survey data collection
• Political polling software
• Market research platform
• CATI call center software
• Multi-mode survey execution

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Enterprise Software Licenses and Subscriptions: Survox operates as part of Enghouse Insights, offering enterprise-oriented survey software solutions. Revenue is generated through software licensing, likely on a subscription or perpetual license basis with professional services for implementation and support.
2. Professional Services: Implementation, consulting, and support services for Survox platform deployment and optimization

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Survox is an enterprise multi-mode survey data collection and management platform that unifies phone (CATI), Interactive Voice Response (IVR), and online channels within a single workflow. It provides real-time quota management, sample optimization with deduplication and Do Not Call handling, third-party integrations with CRMs, dialers, and panel providers, and integrated reporting with statistical testing. The platform is used by market research firms, political polling organizations, public opinion researchers, and CATI call centers, and includes a specialized Elections Intelligence Platform for political campaign intelligence.

Product overview

Survox, Inc. is a subsidiary brand under Enghouse Insights offering a unified multi-mode survey data collection platform. The core Survox platform integrates Multi-Mode Data Collection, Respondent Management, Interviewer Productivity, and Interactive Voice Response (IVR) modules into a single workflow. The platform enables researchers to execute surveys across phone, IVR, and online channels with real-time quota management, sample optimization, and integrated reporting and analysis. The Elections Intelligence Platform provides specialized functionality for political polling and public opinion research. Professional Services offers implementation and consulting support.

Differentiator

Problem solved

Functional benefit

Brands

• Survox: Multi-mode survey data collection platform supporting phone, IVR, and online channels for market research, political polling, and public opinion research.

Products and services

• Survox Unified multi-mode survey execution platform that enables research organizations to collect data across phone (CATI), Interactive Voice Response (IVR), and online channels within a single workflow, with sample management, quota control, third-party integrations, and integrated reporting and analysis.
• Elections Intelligence Platform Specialized polling and campaign intelligence solution built on the Survox platform for political research, election forecasting, voter research, and public opinion data collection and analysis.
• Professional Services Consulting, implementation, custom development, and methodology support services for organizations deploying and operating the Survox multi-mode survey platform.

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Qualtrics: Qualtrics is a leading enterprise experience management and survey platform serving market research, customer experience, and employee research use cases — directly overlapping with Survox's market research vertical, though with a much broader SaaS portfolio and modern cloud-native delivery model.
• SurveyMonkey: SurveyMonkey is a major online survey platform used by market researchers, enterprises, and polling-adjacent organizations — competing with Survox on the online mode and offering a more consumer-friendly self-serve model.

Direct peers

• Voxco: Voxco provides multi-mode survey software supporting CATI, online, and face-to-face data collection for market research and political polling organizations — the closest direct competitor to Survox in CATI specialization and political polling workflow.
• Confirmit (now Forsta): Confirmit (merged into Forsta) was a long-standing enterprise Voice of Customer and market research platform with strong CATI and multi-mode survey capabilities — historically a direct competitor to Survox in enterprise research technology.
• QuestionPro: QuestionPro is an enterprise survey and research platform offering online, mobile, and offline data collection with market research, customer experience, and panel management modules — directly competing for Survox's market research customer base.
• Alchemer (formerly SurveyGizmo): Alchemer is an enterprise survey and feedback platform used by market researchers and customer experience teams, with comparable multi-mode capabilities and integrations that overlap with Survox's enterprise research offering.
• Decipher (FocusVision / Forsta): Decipher is a survey programming and hosting platform for market research professionals — a direct competitor to Survox in survey execution and analysis workflows for market research agencies.
• Toluna: Toluna operates an online survey and consumer panel platform serving market research buyers — competing with Survox's online mode and offering complementary panel-based sample capabilities.

Emerging players

• Sawtooth Software: Sawtooth Software specializes in survey design, conjoint analysis, and choice-based research tools used by market researchers — an adjacent competitor to Survox in advanced research methodology.

Others

• Nebu (sibling brand under Enghouse Insights): Nebu is the sibling data collection and panel management product under Enghouse Insights alongside Survox — most directly comparable as it shares the same parent and overlapping survey/panel management functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/survox
• LinkedInlinkedin.com/company/survox

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Survox, Inc.