What DigiLink does

DigiLink, Inc. is a privately held Business VoIP and Internet Service Provider headquartered in Marina del Rey, California, operating a Cisco-powered network on a fully-switched gigabit backbone with redundant backbone carrier connectivity. The company delivers a portfolio of business connectivity and voice services including dedicated circuits (Business T1 at 1.5 Mbps from $250/month, Bonded T1 at 3-9 Mbps, Business Ethernet at 10-100 Mbps, T3/DS3 at 45 Mbps from $3,000/month, synchronous wireless at 1.5-300 Mbps with GPS synchronization and 100% CIR), DSL, and server colocation. Its voice offering is anchored by the proprietary DigiDial Hosted PBX platform and DigiDial SIP Trunking service, complemented by ancillary web hosting, email hosting, anti-spam, and domain name services.

DigiLink generates revenue primarily through recurring monthly subscriptions, with multi-year (typically 3-year) contracts required for best pricing on T1, T3, and SIP Trunking services, supplemented by usage-based 95th-percentile bandwidth billing on colocation and certain connectivity products. The go-to-market is sales-led through a direct inside sales team (1-877-801-8533), a website-driven quote funnel, and a Value Added Reseller channel program that recruits technology partners to bundle DigiLink services into their solutions. A customer referral program (50% off next month per referral, free month for two) supports organic acquisition in the regional market.

The company targets SMBs and enterprises in the greater Los Angeles region, Orange County, and Southern California, with nationwide availability claimed through partner arrangements. Secondary segments include residential/SOHO buyers and a specialized Marina del Rey boating community served by the wireless footprint within a 10-mile radius of headquarters. The operating geography is fundamentally regional despite nationwide marketing claims, and the technology stack relies on best-of-breed vendor components (Cisco networking, Polycom endpoints) rather than proprietary AI or automation layers.

Name

DigiLink

Legal name

DigiLink, Inc.

Website

https://digilink.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

DigiLink is a private Business VoIP and ISP headquartered in Marina del Rey, California, offering dedicated internet circuits, hosted PBX, SIP trunking, and server colocation to SMBs and enterprises across Southern California, with a Cisco-powered network and VAR channel distribution.

Ownership category

akta.pro rank

Product category

Business Internet and VoIP Telecommunications

NAICS

Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

Keywords

• Business internet services
• Hosted VoIP PBX
• SIP trunking
• Dedicated internet access
• Server colocation

Headquarters

HQ city

Marina Del Rey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Connectivity Services: Recurring monthly subscription services for business internet connectivity including T1, T3, DSL, Wireless, and Ethernet circuits. Pricing varies by bandwidth requirements and circuit type, with most services requiring multi-year commitments for best rates.
2. Voice Services (Hosted PBX and SIP Trunking): Recurring VoIP services including DigiDial Hosted PBX and SIP Trunking, providing business voice features with cost savings compared to traditional telephony. Revenue based on number of channels/seats and feature tiers.
3. Server Co-Location: Monthly colocation services providing rack space, power, climate control, and network connectivity for customer servers. Base packages include 10Mb and 100Mb Ethernet options with additional billing for bandwidth utilization.
4. Bandwidth Utilization Billing: Usage-based component where colocation and potentially other services bill based on 95th percentile bandwidth utilization, sampled every 5 minutes, with billing at the next highest 1/10th of a megabit.
5. Web and Email Hosting: Additional services including domain name registration, web hosting, email hosting, anti-spam/anti-virus filtering, and related services bundled with connectivity packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

DigiLink provides business-class dedicated internet connectivity (Business T1, T3, Bonded T1, Business Ethernet, synchronous Wireless, and DSL) and business voice services through its proprietary DigiDial Hosted PBX and DigiDial SIP Trunk products, supported by server colocation, web/email hosting, anti-spam, and domain name services. The company primarily serves small-to-medium and enterprise businesses in the greater Los Angeles region, Orange County, and Southern California over its own Cisco-powered gigabit backbone network. Pricing and configurations are delivered as customized quotes on multi-year service contracts with 24x7 technical support.

Product overview

DigiLink is a Business VoIP and Internet Service Provider offering a comprehensive telecommunications portfolio built around connectivity infrastructure and voice services. The core offering spans dedicated connectivity (Business T1, T3, Business Ethernet, Wireless, DSL) paired with voice solutions (DigiDial Hosted PBX, DigiDial SIP Trunk). Supporting infrastructure includes Server Co-Location, Web Hosting, Email Hosting, Anti-Spam, and Domain Name Services. The product architecture follows a unified services model where customers can select individual services (T1-only internet) or bundled solutions (wireless + voice). All services are managed by DigiLink with 24x7 technical support. The company operates its own network infrastructure in Marina del Rey, California, targeting Southern California businesses.

Differentiator

Problem solved

Functional benefit

Brands

• DigiDial: DigiDial is DigiLink's hosted business Voice over IP PBX service brand offering VoIP features for businesses.
• DigiDial SIP Trunks

Products and services

• Business T1 Dedicated point-to-point T1 internet connection providing 1.5 Mbps full-duplex bandwidth with guaranteed throughput for businesses requiring reliable, uncontested connectivity. Includes router and local loop with multi-year pricing.
• Business T3 High-capacity T3/DS3 internet connection delivering 45 Mbps symmetrical bandwidth for businesses with extreme bandwidth requirements; router included with installation.
• Access T1 Cloud-based T1 solution offering up to 1.5 Mbps with local loop included, suitable when distance makes point-to-point T1 cost-prohibitive; throughput varies with network saturation.
• Bonded T1 Aggregated multiple T1 circuits providing 3.0-9.0 Mbps for higher bandwidth requirements by bonding 2-6 T1 lines together.
• Business Ethernet Wide Area Ethernet service providing 10-100 Mbps point-to-point connectivity over fiber for locations with direct building-to-building fiber links.
• Wireless Internet Carrier-grade synchronous wireless service providing 1.5-300 Mbps symmetrical bandwidth with 100% CIR and QoS, GPS-synchronized for reliability, available within 10 miles of Marina del Rey.
• Business DSL Business DSL and backup DSL services ranging from 128 Kbps to 3 Mbps delivered over copper phone lines, with availability depending on distance from central office.
• DigiDial Hosted PBX Cloud-based VoIP PBX service providing business voice features including voicemail, conferencing, unified messaging, and unified communications, eliminating the need for on-premise PBX hardware.
• DigiDial SIP Trunk SIP trunking service enabling enterprises to use existing IP PBX with VoIP, supporting multiple concurrent calls on a single internet connection with free local calling and 911 emergency service.
• Server Co-Location Data center colocation services with 10 Mb or 100 Mb dedicated switch ports including power, rack space, climate control, and 24x7 support, supporting Windows, Solaris, Linux, and Mac OS.
• Web Hosting Standard and advanced web hosting with 50MB-advanced storage, FTP access, CGI-BIN, FrontPage extensions, DNS hosting, and bandwidth transfer allocation.
• Email Hosting POP3/IMAP mailboxes with up to 10MB inbox limits, accessible via webmail interface, bundled with T1 services.
• Anti-Spam/Anti-Virus Service Email filtering service blocking spam and viruses with configurable rules for various email clients.
• Domain Name Services Domain name registration and DNS management services for hosting domains on DigiLink's DNS infrastructure.
• Customized Solutions Tailored turnkey technology solutions designed for specific business requirements, leveraging DigiLink's technical expertise and service portfolio.
• Wide Area Networks Multi-site network solutions connecting business locations using combinations of T1, Ethernet, wireless, and other connectivity options.
• Wireless & Voice Bundle Bundled residential/SOHO service combining synchronous wireless internet with DigiDial-VoIP telephony, including one telephone line with two numbers and unlimited domestic long distance.

Quantifiable outcome

• 99.998% uptime over 20+ years of operation
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationDigiLink's core network is built around high-performance routers and switches from Cisco. The infrastructure runs on a fully-switched gigabit backbone with connections to carriers established via direct fiber. DigiLink displays the Cisco Powered designation on their marketing materials.
• VAR Partners (Value Added Resellers)coreChannel Partner/ Reseller/ DistributorDigiLink operates a Value Added Reseller Channel Program targeting technology companies that market hardware, software or services and want to add telecommunications solutions. VAR partners benefit from DigiLink's technical expertise and customized solutions capabilities to complement their existing offerings.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Windstream Enterprise: Larger US carrier serving SMBs and enterprises with SD-WAN, UCaaS, and dedicated circuits — overlapping capabilities but at national scale and broader portfolio.
• Cox Business: Business services arm of a major cable operator delivering internet, voice, and managed services to SMBs — competes for the same SoCal SMB accounts with substantially greater scale.
• Spectrum Business: Charter's SMB-focused connectivity and voice offering competing for the same LA-area SMB accounts with greater fiber reach and bundled pricing.
• Consolidated Communications: Regional incumbent carrier offering business internet, voice, and UCaaS to SMBs and enterprises across multiple US markets — comparable service mix delivered at a larger regional scale.
• Comcast Business: Business services arm of the largest US cable operator offering internet, voice, and managed services — competes for the same SoCal SMB and mid-market accounts at substantially greater scale.

Direct peers

• TPx Communications: Regional managed services provider combining business internet, UCaaS/hosted PBX, and managed IT for SMB and mid-market customers — a closely aligned product mix and target customer to DigiLink.
• Fusion Connect (formerly TelePacific): California-rooted CLEC offering business voice, data, and cloud services to SMBs across the western US — directly comparable in geography, customer profile, and converged connectivity-plus-voice model.
• Granite Telecommunications: Provider of managed voice, data, and managed services primarily to multi-site SMB and enterprise customers — closely comparable consultative sales model and convergent connectivity-plus-voice portfolio.

Emerging players

• RingCentral: Public cloud UCaaS leader whose hosted PBX/voice features directly compete with DigiDial; represents the larger, cloud-native competitive frontier for DigiLink's voice business.
• Vonage Business: Cloud communications provider offering hosted voice, SIP trunking, and UCaaS to SMBs and mid-market — comparable to DigiDial's SMB voice proposition from a cloud-native perspective.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/digilink
• LinkedInlinkedin.com/company/digilink

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DigiLink