Heat & Cool
Heat & Cool is a US-based online HVAC equipment retailer selling air conditioners, mini splits, PTAC units, furnaces, water heaters, and accessories to DIY homeowners and HVAC contractors via its heatandcool.com e-commerce platform.
- Company typePrivate
- Founded2003
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Heat & Cool does
Heat & Cool operates HeatAndCool.com, a US-based direct-to-consumer e-commerce retailer of heating, ventilation, and air conditioning (HVAC) equipment founded in 2003 and based in Boston. The platform sells a comprehensive HVAC catalog including split system air conditioners, gas furnaces, heat pump systems, package units, water source heat pumps, PTAC units, ductless mini splits (single zone, multi-zone up to 6 zones, and commercial configurations), tankless water heaters from Noritz, fire pits, indoor air quality products (purifiers, dehumidifiers, UV lamps, humidifiers), and a full accessories and replacement parts catalog. Brands carried include Goodman (Daikin), Amana, Daikin, Klimaire, Noritz, and LG, with Nest thermostats offered as compatible smart accessories. Pricing is unit-based with MSRP and sale prices, volume discounts on multi-unit purchases, a price match guarantee, free shipping over $200 to the continental US, an industry-first 90-day return policy, and a financing program for qualifying buyers.
Heat & Cool firmographics
Firmographics- Name
- Heat & Cool
- Legal name
- HeatAndCool.com
- Website
- https://heatandcool.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Heat & Cool is a US-based online HVAC equipment retailer selling air conditioners, mini splits, PTAC units, furnaces, water heaters, and accessories to DIY homeowners and HVAC contractors via its heatandcool.com e-commerce platform.
- Ownership category
- akta.pro rank
Heat & Cool industry classification
Industry- Product category
- HVAC Equipment Retail
- NAICS
- Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers (42373), Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers (423730), Refrigeration Equipment and Supplies Merchant Wholesalers (423740)
- SIC
- Wholesale-Hardware & Plumbing & Heating Equipment & Supplies (5070), Steam & Air-Conditioning Supply (4961)
- akta.pro primary industry
- HVAC, Water Heaters & Indoor Air Quality Distribution (CRAOAFAJ)
- akta.pro secondary industry
- HVAC Parts & Supplies Retail (Thermostats, Filters, Ducting) (CRAIADAI)
Keywords
Where Heat & Cool is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Heat & Cool business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- HVAC Equipment Sales: Direct sales of air conditioners, ductless mini splits, gas furnaces, heat pumps, PTAC units, and indoor air quality products through e-commerce platform
- Financing Services: Financing options available for customer purchases, generating revenue through financing arrangements
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Retail pricing for individual consumers |
| Unit Pricing | Pay-as-you-go | Contractor bulk pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Heat & Cool product offering
Product offeringCore offering
Heat & Cool operates heatandcool.com as an online HVAC retailer, selling air conditioners, ductless mini splits, gas furnaces, heat pumps, package units, water source heat pumps, PTAC units, tankless water heaters, indoor air quality products, and HVAC parts and accessories from brands such as Goodman, Daikin, Klimaire, Amana, Noritz, LG, and Nest. The company supplements product sales with free technical support, a Quote-by-Photo recommendation service, contractor pro pricing for HVAC installers, and customer financing for qualifying purchases.
Product overview
Heat & Cool operates HeatAndCool.com as a comprehensive online e-commerce platform for HVAC (Heating, Ventilation, and Air Conditioning) products. The portfolio centers on air conditioning systems including split system air conditioners, gas furnace split systems, package units, water source heat pumps, PTAC (Packaged Terminal Air Conditioner) units, and ductless mini split systems (single and multi-zone configurations). Complementary product lines include tankless water heaters, gas furnaces, fire pits, and indoor air quality products (air purifiers, dehumidifiers, UV lamps, humidifiers). The company also offers a full range of accessories, replacement parts, and HVAC components from major brands including Goodman, Daikin, Amana, Klimaire, Noritz, and Nest. Service offerings include financing options, quote-by-photo personalized recommendations, and a learning center. The business model combines e-commerce sales with technical support, free shipping over $200, and a 90-day return policy.
Differentiator
Problem solved
Functional benefit
Products and services
- Split System Air Conditioners Central air conditioning systems with separate indoor and outdoor units for whole-home cooling; includes heat pump and conventional AC split system configurations.
- Gas Furnace Split Systems Combined gas furnace and air conditioner split systems providing whole-home heating and cooling, with AFUE 80% efficiency, 40,000-120,000 BTU heating capacities, and upflow/horizontal/downflow configurations.
- Package Unit Air Conditioners All-in-one HVAC systems integrating cooling and heating components in a single outdoor unit, available in air conditioner, heat pump, gas electric, and dual-fuel packaged configurations.
- Water Source Heat Pumps Water-based heating and cooling systems in 1-5 ton capacities from Daikin and Colmac Coil, capable of providing simultaneous heating and cooling plus hot water.
- PTAC Air Conditioners Packaged Terminal Air Conditioners for hotels, motels, and apartments, providing individual room temperature control from 7,000-17,000 BTU in cooling-only or heat pump configurations from Amana, Klimaire, and Distinctions.
- Ductless Mini Split Systems Ductless air conditioning and heating systems in single zone, multi-zone (2-6 zones), and commercial configurations, with wall mounted, ceiling cassette, ceiling suspended, floor mounted, and concealed ducted indoor unit types; includes DIY-friendly configurations.
- Tankless Water Heaters On-demand Noritz tankless water heaters including Natural Gas, Propane, Combi Boiler, and EZTR Series models providing efficient hot water without storage tanks.
- Gas Furnaces Standalone gas heating furnaces for residential heating, available in various heating capacities and efficiency ratings.
- Fire Pits Outdoor heating products including gas fire pits, propane fire pits, wood burning fire pits, and accessories.
- Indoor Air Quality Products Air purification and quality products including room air purifiers, HEPA air purifiers, whole house purifiers, dehumidifiers, UV germicidal lamps, humidifiers, aromatherapy diffusers, and replacement filters.
- Financing Services Payment plans and financing options for qualifying HVAC purchases, enabling customers to acquire HVAC systems through installment payments.
- Quote-by-Photo Service Personalized AC replacement recommendation service where customers submit photos of their current unit and receive customized product recommendations.
Quantifiable outcome
- 250,000+ happy customers served
- +2 more outcomes
Companies that use Heat & Cool
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Heat & Cool technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Heat & Cool partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and secondary.
- Goodman (Daikin)corePrimary brand partner for central air conditioners, gas furnaces, and heat pump systems. Products include Goodman brand split systems, condensers, air handlers, and evaporator coils.
- KlimairecoreAuthorized reseller of Klimaire ductless mini split systems, central ducted splits, and PTAC units. Klimaire products include hyper heat pumps and WiFi-enabled air conditioners.
- AmanacoreAuthorized distributor of Amana PTAC air conditioners and packaged terminal units for hospitality and multi-family applications.
- DaikincoreReseller of Daikin water source heat pumps and commercial HVAC equipment.
- NoritzcoreAuthorized dealer of Noritz tankless water heaters including natural gas, propane, and combi boiler models.
- LGsecondaryReseller of LG HVAC and mini split products.
- Nest (Google)secondaryOffers Nest smart thermostats as compatible accessories for HVAC systems sold on the platform.
- DistinctionssecondaryReseller of Distinctions brand PTAC units for hospitality applications.
- Colmac CoilsecondaryReseller of Colmac Coil water source heat pumps and air-source heat pump water heaters.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Heat & Cool competitors and assessment
Company assessmentBroad incumbents
- Lowe's: National home improvement chain carrying HVAC equipment, mini splits, and installation services, presenting Heat & Cool with both a retail and pro-channel competitor.
- Amazon: Dominant online marketplace listing mini splits, portable ACs, and HVAC accessories from many of the same brands, with unmatched logistics and pricing pressure on Heat & Cool's catalog.
- Carrier (Carrier Enterprise): Major HVAC OEM with growing direct and dealer-direct ecommerce channels, relevant as both a potential supplier partner and a threat if it expands D2C sales of brands carried by Heat & Cool.
- Ferguson Enterprises: Large US distributor of plumbing, heating, and HVAC products focused on the contractor and builder channel, providing a much larger B2B alternative to Heat & Cool's contractor pro program.
- Home Depot: Mass-market home improvement retailer with a sizable HVAC assortment online and in stores, competing on price, logistics, and brand trust; sells many of the same OEM brands as Heat & Cool.
- Johnstone Supply: HVAC-focused cooperative distributor serving professional contractors with equipment, parts, and training, representing the traditional offline channel Heat & Cool's contractor program competes against.
Direct peers
- eComfort: Online HVAC equipment retailer offering furnaces, air conditioners, and indoor air quality products with installation and financing options, directly overlapping Heat & Cool's core assortment.
- HVAC.com: Direct online retailer of heating, cooling, and air quality products to both homeowners and contractors, with a very similar dual GTM motion and product breadth to Heat & Cool.
- Alpine Home Air Products: Specialty online retailer of heating, cooling, and indoor air quality equipment for homeowners and small contractors, with a similarly long operating history and educational content focus.
- ACWholesalers: Long-standing online HVAC retailer focused on air conditioners, mini splits, and heat pumps for residential and light commercial buyers, with a comparable DIY-friendly positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Heat & Cool social profiles
Digital presenceHeat & Cool financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heat & Cool leadership team
Management profileNumber of profiles
Heat & Cool funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heat & Cool M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heat & Cool
What does Heat & Cool do?
Heat & Cool operates heatandcool.com as an online HVAC retailer, selling air conditioners, ductless mini splits, gas furnaces, heat pumps, package units, water source heat pumps, PTAC units, tankless water heaters, indoor air quality products, and HVAC parts and accessories from brands such as Goodman, Daikin, Klimaire, Amana, Noritz, LG, and Nest. The company supplements product sales with free technical support, a Quote-by-Photo recommendation service, contractor pro pricing for HVAC installers, and customer financing for qualifying purchases.
Is Heat & Cool a public or private company?
Heat & Cool is a private company. It is classified as unknown and is currently operating.
When was Heat & Cool founded?
Heat & Cool was founded in 2003. It employs 11 to 50 people.
Where is Heat & Cool based?
Heat & Cool is headquartered in Boston, United States, in the North America region.
How does Heat & Cool make money?
Two revenue lines are on record. HVAC Equipment Sales are the primary driver. The others are financing Services.
Who are Heat & Cool's main competitors?
Broad incumbents on record are Lowe's, Amazon, Carrier (Carrier Enterprise), Ferguson Enterprises, Home Depot and Johnstone Supply. Direct peers are eComfort, HVAC.com, Alpine Home Air Products and ACWholesalers.
Does Heat & Cool have an API?
No public API is recorded for Heat & Cool.
What industry is Heat & Cool in?
Heat & Cool's product category is HVAC Equipment Retail. Its primary akta.pro industry code is CRAOAFAJ, HVAC, Water Heaters & Indoor Air Quality Distribution, with a secondary code of CRAIADAI, HVAC Parts & Supplies Retail (Thermostats, Filters, Ducting). Its NAICS code is 42373 and its SIC code is 5070.