CMC Technology & Solution

What CMC Technology & Solution does

CMC Technology & Solution (CMC TS) is a Vietnam-based digital transformation systems integrator and managed services provider, operating as the technology and solutions arm of CMC Corporation. Established on 11 April 2019 through the consolidation of four CMC member companies, the company delivers end-to-end services across cloud computing (AWS, Microsoft Azure, Oracle Cloud), cybersecurity (SOC, threat hunting, WAF, NGFW), AI and data analytics (GenAI, RAG, data warehouse, BI), enterprise applications (SAP ERP, Salesforce CRM, Genesys contact center), and Industry 4.0 solutions (MES, IoT, predictive maintenance). Beyond pure integration, CMC TS markets a proprietary 'Made by CMC' product portfolio spanning C-Agent (GenAI chatbot built on Amazon Bedrock + Claude), C-Contract (electronic contracts with 1M+ users), C-Notary/CeNM, C-Office (document management on SharePoint), MESalpha Cloud (smart manufacturing), and C-APM (AI/ML-based asset performance management), all unified under the C.OPE2N open digital infrastructure ecosystem.

The business generates revenue through four streams: professional services (digital transformation consulting, cloud migration, implementation), managed services and cloud subscriptions (annual recurring), proprietary SaaS subscriptions (Made by CMC products), and third-party software licensing as a value-added reseller. Go-to-market is enterprise field sales-led, targeting Vietnamese government ministries, banks and financial institutions (Techcombank, VietinBank, HSBC, UOB, and 10+ other banks), manufacturers (Kyocera, automotive and electronics players), and large enterprises across BFSI, government, manufacturing, healthcare, energy, and education. The company holds elite-tier partnerships with AWS (Advanced Tier + MCP), Microsoft (Frontier Partner, Partner of the Year 2023), SAP (Silver, 18 years, 150+ consultants), NetApp (Prestige), Palo Alto (Diamond Innovator), Dell (Titanium), HPE (Gold), Oracle (Direct Renewal), IBM (Preferred), and Cisco (Preferred), serving over 3,000 organizations across Vietnam. Headquartered in Hanoi with a Ho Chi Minh City branch, CMC TS reported FY2022 revenue of approximately 3,700 billion VND (~$151M USD) and targets 20% annual revenue growth with 35% profit growth under the 2024-2029 strategy led by Acting CEO Phạm Ngọc Bắc.

Name

CMC Technology & Solution

Legal name

Công ty TNHH Tổng Công Ty Giải Pháp Và Công Nghệ CMC

Website

https://cmcts.com.vn

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Digital Transformation Services & Enterprise IT Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud Automation & IaC (Terraform, CI/CD, Policy-as-Code) (BPAEACAL)

akta.pro secondary industries

Identity & Access Management (IAM) Managed Services (BPAEADAE), Identity & Access Management (IAM) Administration Services (BPAEABAJ)

Keywords

• Digital transformation services
• Cloud migration services
• Enterprise cybersecurity
• Systems integration consulting
• Manufacturing execution systems

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. IT Services & System Integration: CMC TS derives the majority of its revenue from professional IT services, including digital transformation consulting, cloud migration and managed services, cybersecurity services, system integration, and implementation services. Revenue is generated through project-based engagements with enterprise and government clients, as well as ongoing managed services contracts.
2. Managed Services & Cloud Subscriptions: Annual recurring revenue from managed services, cloud operations, AWS/Azure/Microsoft services, and ongoing support contracts. MESalpha Cloud subscription tiers (Basic, Standard, Premier) also generate recurring subscription revenue based on usage and tier.
3. Proprietary Software Subscriptions (Made by CMC): Proprietary SaaS products including C-Contract (electronic contracts), C-Sign (digital signature), CeHR (HRM), C-Invoice (e-invoicing), C-Health, and C-Office are sold on a subscription basis to enterprise customers.
4. Third-Party Software Licensing (Reseller): Revenue from licensing third-party enterprise software including SAP ERP, Salesforce CRM, Oracle database, IBM solutions, Palo Alto security, and other technology platforms as authorized reseller and implementation partner.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CMC Technology & Solution delivers end-to-end digital transformation services to enterprises and government organizations in Vietnam, combining cloud migration and managed services (AWS, Azure, Oracle Cloud), cybersecurity operations (SOC, threat hunting, WAF, NGFW), AI/GenAI services (C-Agent chatbot, RAG implementation on Amazon Bedrock), and enterprise application implementation (SAP ERP, Salesforce CRM, Genesys contact center) with a proprietary 'Made by CMC' software suite (C-Agent, C-Contract, C-Office, C-Notary, MESalpha Cloud, C-APM) running on the C.OPE2N open infrastructure ecosystem.

Product overview

CMC Technology & Solution (CMC TS) operates as a digital transformation technology services company offering a platform-plus-consulting model. The portfolio spans cloud infrastructure (AWS, Azure, Modern Workplace), AI & Data services (Generative AI, Data Warehouse, Business Intelligence), customer experience (CRM on Salesforce, Contact Center on Genesys, eKYC), security services (SOC, threat intelligence, WAF, NGFW), and a suite of proprietary Made-by-CMC products (C-Agent AI chatbot, C-Contract e-signature, C-Notary, C-Office document management, MESalpha Cloud manufacturing system, C-APM asset management). Industry solutions target Banking, Finance-Securities, Insurance, Government, Energy, Retail, Manufacturing, and Healthcare sectors. The company functions primarily as a systems integrator and managed services provider with certified partnerships with AWS, Microsoft, SAP, Oracle, NetApp, IBM, Dell, HPE, Cisco, and Palo Alto Networks.

Differentiator

Problem solved

Functional benefit

Brands

• C-Contract: Electronic contract signing solution
• C-Notary / CeNM
• CeHR
• MESalpha Cloud
• C-APM
• C-Office
• CAgent
• CMC eKYC
• CIVAMS
• C-LIS
• CMC AI Chatbot

Products and services

• C-Agent Generative AI Chatbot AI chatbot solution built on Amazon Bedrock with Claude AI and RAG architecture via AWS OpenSearch, supporting 24/7 multilingual intelligent consultation, Vietnamese language processing, and enterprise knowledge retrieval for customer service, admissions, and internal information lookup.
• C-Contract Electronic Contract Platform Electronic contract signing platform enabling digital contract workflows between businesses, partners, and individuals, reducing contract execution time from 48 hours to 1 minute and cutting costs by 70-90%, with over 1 million users adopted by enterprises including AhaMove, DHL Vietnam, and Suntory Pepsico Vietnam.
• C-Office / eDocman Plus Document Management Electronic document management and workflow automation system for government and enterprise office operations built on Microsoft SharePoint, awarded Sao Khue 2012 for outstanding software and adopted by Ministry of Finance, Ministry of Natural Resources and Environment, and Hanoi National University.
• C-Notary / CeNM Notary Management Electronic notary record management system for property transactions integrated with government databases for real-time restraint checking, multi-criteria search, and multi-level organizational deployment; recognized as TOP 10 Make in Vietnam 2023 by Ministry of Information and Communications and awarded Sao Khue 2019.
• MESalpha Cloud Smart Manufacturing Platform Cloud-based Manufacturing Execution System (MES) with three subscription tiers (Basic, Standard, Premier) covering quality management, production management, material management, barcode scanning, and warehouse management, reducing upfront capital expenditure and eliminating the need for dedicated IT operations staff.
• C-APM Asset Performance Management Comprehensive Asset Performance Management solution using AI/ML for real-time equipment monitoring, predictive maintenance via Advanced Pattern Recognition and neural network algorithms, and OEE optimization for smart manufacturing environments with flexible on-premises or cloud deployment.
• CMC SOC Managed Security Service Managed 24/7 security monitoring service providing network security monitoring, incident response, threat hunting, threat intelligence, malware detection and defense (CMDD), WAF, NAC, SIEM, PAM, APT, and DDoS protection for enterprise and government clients.
• AWS Cloud Migration Services Comprehensive AWS cloud migration services including Landing Zone setup, DevOps implementation, AWS Well-Architected Framework deployment, 160TB database migration, AWS GenAI on Amazon Bedrock, AWS Cost Optimization, and Billing Services for enterprise cloud transformation.
• Generative AI Services Comprehensive Generative AI services including AI Strategy & Consulting, Foundation Model Deployment (Claude, Llama, Titan on AWS Bedrock/SageMaker), RAG Implementation, Intelligent Automation, Custom AI Solutions, and Responsible AI Governance, reporting 40-60% productivity increase and 50% reduction in product development time.
• CRM Solutions on Salesforce Financial Service Cloud Customer Relationship Management implementation including Salesforce Financial Services Cloud (Wealth, Banking), Customer Data Platform, Marketing Automation, Customer 360, and CRM analytics solutions for financial services enterprises.
• Contact Center Solutions (Genesys Cloud and Engage) Omnichannel contact center solutions on Genesys Cloud and Genesys Engage platform for customer experience management, including Mulesoft Anypoint Platform integration for full integrity enterprise connectivity.
• CeHR Human Resource Management Human resource management system covering the full employee lifecycle from recruitment to performance evaluation, offered as subscription SaaS to enterprise customers.
• CMC eKYC Identity Verification Electronic Know Your Customer identity verification solution supporting digital onboarding and customer identification processes for banking and financial services.
• C.OPE2N Open Digital Infrastructure Ecosystem Proprietary open digital infrastructure ecosystem enabling government agencies and enterprises to co-develop and deploy multi-platform applications using emerging technologies including Big Data, AI, IoT, and Blockchain, creating a platform effect for cross-sector digital services.
• Data Warehouse & Data Analytics on AWS Data warehouse and analytics solutions built on AWS platform including Big Data processing, DataLake, Master Data Management (MDM), and Power BI Business Intelligence visualization for enterprise data modernization.

Quantifiable outcome

• AhaMove reduced contract processing costs by 70% and execution time from 48 hours to 1 minute using C-Contract electronic contract platform.
• +6 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability12 records

Feature7 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• AWS (Amazon Web Services)coreTechnology or Integration · 18 October 2024CMC TS holds AWS Advanced Tier Services Partner status and AWS Migration Competency Program (MCP) certification as the 5th partner in Vietnam. Services include AWS cloud migration, Gen AI on Amazon Bedrock, Landing Zone, DevOps, AWS Well-Architected, and AWS Cost Optimization. The partnership enables AWS co-selling and delivers enterprise cloud transformation projects across Vietnam.
• Hop Luc Group (Tong cong ty CP Hop Luc)minorStrategic or Co-development Partner · 15 July 2024Strategic partnership for healthcare technology and digital health solutions, aimed at improving quality of healthcare services through digital transformation using CMC TS technology solutions.
• NetAppcoreTechnology or Integration · 1 August 2023CMC TS is NetApp's Prestige tier (highest level) and the only Manage Partner of NetApp in Vietnam as of August 2023. The partnership covers Hybrid FAS Storage, BlueXP, SPOT Blue XP, Cloud Data Modernization with Azure, Hybrid Multicloud with VMware, and NetApp Cloud Insights monitoring. CMC TS holds NetApp NCTSP and NCSIE certifications and has been providing NetApp storage and data management solutions for enterprise customers.
• MicrosoftcoreTechnology or Integration · 1 July 2023CMC TS is the first Local Partner to achieve Frontier Partner status in Vietnam, along with Solution Partner (multiple competencies), Tier 1 CSP, and LSP (Large Solution Provider) status. The partnership covers Microsoft 365, Azure IaaS, Power Platform, Teams, and collaboration solutions. CMC TS received Microsoft Partner of the Year 2023 at Microsoft Inspire.
• Palo Alto NetworkscoreTechnology or Integration · 1 January 2023CMC TS holds Diamond Innovator Partner status with Palo Alto Networks, having the highest number of PCNSE certified experts in Vietnam. Provides firewall, endpoint security, NGFW, SIEM, SOC, and cybersecurity managed services using Palo Alto solutions.
• OraclecoreTechnology or Integration · 1 January 2023CMC TS is a Direct Renewal Partner of Oracle in Vietnam, providing Oracle database, middleware, and cloud solutions. Specializes in database management and big data processing for enterprise customers.
• Dell TechnologiesTechnology or Integration · 1 January 2023CMC TS is the highest-tier Titanium Partner of Dell Technologies in Vietnam, distributing and implementing Dell hardware and software solutions including servers, storage, networking, and data center infrastructure.
• HPE (Hewlett Packard Enterprise)coreTechnology or Integration · 1 January 2023CMC TS is a Gold Partner of HPE in Vietnam and a Pioneer Partner for Aruba solutions. Provides HPE infrastructure, hybrid IT, and Aruba networking solutions for enterprise customers.
• IBMcoreTechnology or Integration · 1 January 2023CMC TS is a Preferred Partner of IBM providing products and solutions for government, banking, finance, insurance, education, and enterprise customers. Covers IBM Maximo EAM, IBM FileNet for credit management, and IBM consulting services.
• CiscocoreTechnology or Integration · 1 January 2023CMC TS is a Cisco Preferred Partner in Vietnam for Networking and Security, and also provides Cloud AI, Collaboration, and Services solutions under Cisco's partner ecosystem.
• SAPcoreTechnology or Integration · 1 January 1993CMC TS is a SAP Silver Partner with an 18+ year partnership history and over 150 certified SAP consultants. Provides SAP ERP Business One and SAP Business ByDesign implementation and consulting services for enterprise customers in Vietnam.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• TMA Solutions: One of Vietnam's largest IT outsourcing and software development firms, serving global and domestic clients with custom software, embedded systems, and cloud services. Comparable to CMC TS as a Vietnamese IT services provider with engineering scale and cross-industry coverage, though TMA is more outsourcing-led than SI-led.
• Viettel Solutions: IT services and systems integration arm of Vietnam's state-owned Viettel telecom group, offering cloud, cybersecurity, government digital transformation, and smart-city platforms. Comparable to CMC TS in product scope, but with state-owned preferred-vendor status that gives it structural advantages in government and defense contracts.
• VNPT Technology (VNPT-IT): IT services subsidiary of Vietnam's state-owned VNPT telecom group, delivering cloud, e-government, cybersecurity, IoT, and digital transformation solutions to government and enterprise clients. Directly competes with CMC TS in the same Vietnamese government and SOE accounts.
• FPT Information System (FPT IS): Vietnam's largest domestic IT services and systems integration company, providing cloud, ERP, cybersecurity, smart factory, and digital government solutions across BFSI, public sector, and manufacturing. Directly overlaps CMC TS across virtually every service line and vertical, and is its primary domestic competitor for marquee enterprise and government accounts.

Broad incumbents

• Capgemini: Global IT services and consulting firm with Vietnam operations, covering cloud migration, application services, cybersecurity, data/AI, and industry-specific transformation for BFSI, manufacturing, and public sector. Comparable to CMC TS in service portfolio and enterprise/government orientation, but with global breadth and brand.
• Accenture: Global professional services firm with a large Vietnam delivery footprint, providing strategy, cloud, cybersecurity, data/AI, and industry-specific digital transformation. Comparable to CMC TS across consulting + cloud + cybersecurity + managed services, but operates as a global broad-line incumbent rather than a Vietnam-focused specialist.
• Tata Consultancy Services (TCS): India-headquartered global IT services and consulting giant with deep Vietnam operations, covering cloud, ERP, BFSI digital transformation, cybersecurity, and GenAI services. Comparable to CMC TS in service portfolio and vertical coverage, but at materially larger scale and with global delivery capability.
• NTT Data: Global systems integrator and IT services provider with active Vietnam presence, delivering cloud migration, managed services, SAP/Oracle implementation, and industry-specific digital transformation. Comparable to CMC TS across cloud, managed services, and enterprise application practices, but with significantly broader geographic and capability footprint.
• Samsung SDS: Korean-headquartered global SI with a broad cloud, ERP (Samsung Nexplant), logistics, and digital transformation portfolio, with operations across Southeast Asia. Comparable to CMC TS in SI, cloud, and smart-manufacturing offerings, but operates globally and at much larger scale.
• Infosys: Global IT services and consulting company with established Vietnam presence, offering cloud, SAP/Oracle, AI/GenAI, cybersecurity, and industry-specific transformation. Comparable to CMC TS in cloud, enterprise application, and GenAI capabilities, but with global delivery scale and broader enterprise customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CMCGlobal
• YouTubeyoutube.com/channel/UCNzMleWEnum0zD80PlZ0QKA
• Facebookfacebook.com/CMCTechnology
• LinkedInlinkedin.com/company/cmc-technology-and-solution

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CMC Technology & Solution