What Softpulse Infotech Pvt. Ltd. - Shopify Experts, Shopify Website Development does

Softpulse Infotech Private Limited is a Surat, India-based professional services firm founded in 2011 that specializes as a certified Shopify Partner and Shopify Plus Partner. The company designs and develops custom Shopify stores, builds proprietary Shopify apps (ILS for multi-courier logistics, Chatix/Ctx for WhatsApp marketing, SectionHub, Equate, Rekitr, ShortLink), and provides migration services from Magento, WooCommerce, BigCommerce, Wix, and ANS Commerce to Shopify. Its business model is primarily project-based professional services revenue (Shopify store and app development, migrations, dedicated developer hiring) supplemented by subscription/app revenue from Shopify App Store listings and a one-time $75 Checkout Extensibility conversion service. The firm targets mid-market and enterprise eCommerce merchants across verticals such as jewelry, fashion, food, furniture, fitness, electronics, beauty, and kids' toys, with named customers including Timex (India), Vahdam Teas, Snitch, Artisera, Casa Blanca, Diverso London, Babyrobe, Kimirica, Fizzy Goblet, and Orimono (Sweden), serving 1,500+ clients globally across 20+ countries.

The company maintains a wholly-owned subsidiary, ILSPortal (ilsportal.io), focused on multi-courier logistics software for Indian eCommerce, and supports a White Label Shopify Agency offering that resells development capacity to other agencies under their own brand. Distribution runs through the Shopify Partner Directory, Shopify App Store, direct professional services sales, and partner-led white-label channels. Marketing relies on portfolio showcases, detailed case studies, client testimonials, and blog/guides content rather than paid acquisition.

In 2024 the firm extended its product surface with two new offerings: an AI Agent for eCommerce service (multi-model integration spanning Claude, OpenAI, Gemini, Perplexity, Grok, Qwen, DeepSeek, MetaAI, Mistral, and Copilot for personalization and chatbot functionality) and a Shopify Checkout Extensibility Conversion Service targeting merchants required to migrate off deprecated checkout.liquid. The firm is bootstrapped, founder-led (Rahul Bhisra and Sandip Harkhani), holds Shopify Plus Partner credentials, and reports 51-100 employees with a 4.9/5 rating from 1,000+ reviews.

Name

Softpulse Infotech Pvt. Ltd. - Shopify Experts, Shopify Website Development

Legal name

Softpulse Infotech Private Limited

Website

https://softpulseinfotech.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Softpulse Infotech is a Surat, India-based certified Shopify Partner agency that designs custom Shopify stores, builds proprietary Shopify apps (ILS logistics, Chatix WhatsApp), and provides migration, white-label, and AI agent services to 1,500+ merchants across 20+ countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Surat

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Shopify Store Development: Design and development of custom Shopify stores including setup, theme customization, and feature development. Typically project-based with pricing quoted per engagement.
2. Shopify App Development: Custom Shopify app development and listing on Shopify App Store. Revenue from app sales and subscriptions.
3. Migration Services: Migration services from competing platforms (Magento, WooCommerce, BigCommerce, Wix) to Shopify. Project-based pricing.
4. Hire Developer Services: Dedicated developer hiring model where clients can hire developers part-time, full-time, or on daily basis. Flexible engagement models.
5. Checkout Extensibility Service: One-time service for converting checkout pixel code to Shopify's new Checkout Extensibility framework.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Softpulse Infotech is a certified Shopify Partner agency that designs and develops custom Shopify storefronts, builds custom Shopify apps (including proprietary logistics and WhatsApp marketing apps), and provides migration services from competing platforms such as Magento, WooCommerce, BigCommerce, and Wix to Shopify. It also offers white-label development for other agencies, dedicated developer hiring, Shopify Plus enterprise implementations, and an AI Agent service for eCommerce automation.

Product overview

Softpulse Infotech is a certified Shopify Partner offering a comprehensive suite of eCommerce development services centered on the Shopify platform. The core offering includes Shopify store development, Shopify app development, white label agency services, migration services from competing platforms (Magento, WooCommerce, BigCommerce, Wix, ANS Commerce), and Shopify Plus enterprise solutions. Supporting the Shopify practice are additional development services including React JS development, UI/UX design, SEO/marketing, and Chrome extensions. The company also maintains mobile app development capabilities for Android and iOS, as well as traditional web development using PHP, WordPress, Wix, and CodeIgniter. Two proprietary Shopify apps—ILS (logistics management) and Chatix (WhatsApp marketing automation)—extend the product portfolio. Recently, an AI Agent service was introduced providing AI-powered personalization and chatbot capabilities. All services are backed by dedicated developer hiring and ongoing support/maintenance options.

Differentiator

Problem solved

Functional benefit

Brands

• ILS - Indian Logistics Services: India's trusted multi-courier logistics solution app on Shopify that connects multiple courier partners and sales channels.
• Chatix (Ctx) - WhatsApp Chat + Marketing
• SectionHub
• Equate - Product Compare
• Rekitr Subscriptions App
• ShortLink - URL Short & Track

Products and services

• Shopify Store Development Certified Shopify Partner service that designs and develops custom Shopify storefronts focused on user experience, conversions, and scalable architecture for eCommerce businesses of all sizes.
• Shopify App Development Custom Shopify app development service that builds applications addressing specific business challenges, streamlining operations, and enhancing store functionality for performance and growth.
• White Label Shopify Agency White label Shopify development partnership enabling agencies to scale their service offerings and meet client demands while maintaining their own brand reputation.
• Shopify Migration Services Migration service handling transitions from Magento, WooCommerce, BigCommerce, Wix, and ANS Commerce to Shopify with secure data transfer, minimal downtime, and SEO preservation.
• Shopify Plus Agency Enterprise-level Shopify Plus development agency providing tailored solutions for high-growth brands with complex requirements, including B2B capabilities and advanced automation.
• Hire Shopify Developers Dedicated Shopify developer hiring service providing certified and experienced developers on part-time, full-time, or daily engagement models for store development, customization, and optimization.
• Shopify Checkout Extensibility Conversion Service

Quantifiable outcome

• 4.9/5 average rating from 1000+ reviews
• +3 more outcomes

Named customers14 records

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and subsidiary.

• ShopifycoreTechnology or IntegrationCertified Shopify Partner and Shopify Plus Partner. Provides Shopify store development, app development, migration services, and Shopify Plus implementation. Receives referrals and collaborates with Shopify's partner ecosystem.
• ILSPortalsubsidiaryOthersSubsidiary company providing logistics services. ILSPortal (ilsportal.io) is a multi-courier logistics solution for Indian ecommerce businesses.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CodeClouds: A large dedicated Shopify and eCommerce development agency with global delivery, very similar in service mix (store builds, app development, migrations, white-label) to Softpulse. The closest direct head-to-head competitor in the Shopify Partner ecosystem.
• Magneto IT Solutions: India-based eCommerce development agency with a strong Shopify practice, including migrations from Magento/WooCommerce and custom development. Comparable in size, geography, and service portfolio to Softpulse.
• Elsner Technologies: Indian-origin eCommerce and Shopify development agency offering store builds, custom development, and migration services. Similar mid-market positioning and global delivery model to Softpulse.
• The Brihaspati Infotech: Indian IT services firm with an eCommerce and Shopify development practice, offering custom store builds and app development. Comparable in scale, geography, and service breadth.
• PixelCrayons: India-based custom software and eCommerce development company with Shopify implementation services. Overlaps with Softpulse on store development, custom apps, and dedicated hiring models.
• ValueAppz: Shopify-focused development agency with offerings spanning store builds, migrations, and custom apps. Directly comparable in service mix and mid-market positioning to Softpulse.
• Prismetric: India-based eCommerce and Shopify development agency delivering store builds, custom development, and Shopify Plus implementations. Comparable geographic and service positioning to Softpulse.
• We Make Websites: Prominent UK-based Shopify Plus Partner agency serving enterprise brands. Directly comparable on Shopify Plus capability, enterprise client focus, and store development services, though based in a higher-cost geography.
• BlueSwitch: US-based Shopify Plus Partner agency focused on enterprise and high-growth merchants. Comparable on Shopify Plus enterprise engagements, though positioned in a higher-cost US delivery model.
• Ambaum: Shopify-focused development agency offering store builds, custom apps, and migrations. Directly comparable service portfolio targeting similar mid-market and enterprise Shopify merchants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/softpulse_india
• Facebookfacebook.com/SoftpulseInfotech

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Softpulse Infotech Pvt. Ltd. - Shopify Experts, Shopify Website Development