Indian Logistics Services
Indian Logistics Services (ILS) is a multi-courier logistics SaaS platform that consolidates 13+ Indian courier partners into a single dashboard for eCommerce SMBs and D2C brands, offering native plugins for Shopify, WooCommerce, Wix, and Magento, plus a REST API, GST-compliant invoicing, and white-label deployment.
- Company typePrivate
- Founded2015
- Headquarters—
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Indian Logistics Services does
Indian Logistics Services (ILS), operated by Softpulse Infotech Private Limited, is a multi-courier logistics management SaaS platform purpose-built for Indian eCommerce. Founded in 2015 and headquartered in India, the platform consolidates 13+ domestic courier partners — Delhivery, Blue Dart, XpressBees, DTDC, Ekart, Amazon Shipping, Shiprocket, Ecom Express, Smartr, Borzo, Porter, InTargos, Shree Maruti, and India Post — into a single dashboard for order processing, bulk label and manifest generation, GST-compliant invoicing, real-time tracking, NDR/RTO management, and return workflows. Distribution occurs through native plugins on the Shopify App Store, Wix App Market, and WordPress Plugin Directory, supplemented by a self-serve signup at ilsportal.io and a public REST API (the ILS Orders API) for custom storefronts, ERPs, and mobile applications. The address and order schema encodes India-specific primitives — PIN code validation across 19,000+ postal codes, COD and PREPAID payment types, GSTIN/HSN fields, and a COD-to-PREPAID upgrade endpoint — that are not present in generic global shipping APIs.
The business model is freemium SaaS with INR-denominated monthly subscriptions ranging from FREE (25 shipments) through STARTER (₹899, 300 shipments) and PREMIUM (₹3,999, 5,000 shipments), plus an ENTERPRISE tier and a separate White Label Courier Management Software licensing stream for partners that launch their own branded courier business on ILS infrastructure. Per-order overage fees (₹4 down to ₹1 per shipment by tier) create a usage-based revenue layer on top of base subscriptions. Go-to-market is predominantly product-led: self-serve marketplace install plus website signup for SMB merchants, with Calendly-driven demos for white-label and enterprise engagements. The published customer base is heavily skewed to SMB and mid-market Indian D2C brands (logos include Pintola, Kimirica, Colorbar, Timex, Tossido, Ventra, Acharya, Bagline, Chidiyaa, Diavo), with consistent customer-review emphasis on responsive support and custom feature delivery. The company has 11–50 employees, no disclosed funding, no disclosed revenue, and the platform is exclusively India-focused — international shipping is not yet supported and address fields are locked to Indian format.
Indian Logistics Services firmographics
Firmographics- Name
- Indian Logistics Services
- Legal name
- Indian Logistics Services
- Website
- https://ilsportal.io
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Indian Logistics Services (ILS) is a multi-courier logistics SaaS platform that consolidates 13+ Indian courier partners into a single dashboard for eCommerce SMBs and D2C brands, offering native plugins for Shopify, WooCommerce, Wix, and Magento, plus a REST API, GST-compliant invoicing, and white-label deployment.
- Ownership category
- akta.pro rank
Indian Logistics Services industry classification
Industry- Product category
- Logistics Management Software
- NAICS
- Couriers and Express Delivery Services (492110)
- SIC
- Services-Computer Integrated Systems Design (7373), Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)
- akta.pro secondary industries
- Fulfillment Execution & Task Management (Pick/Pack/Ship) (TLAEACAD), Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL)
Keywords
Indian Logistics Services business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Subscription Plans (SaaS): Monthly subscription tiers (FREE, STARTER ₹899, LITE ₹1,199, BASIC ₹1,999, ADVANCE ₹2,999, PREMIUM ₹3,999, ENTERPRISE quote-based) each including a set number of free shipments per month. Revenue is recurring monthly, billed with 18% GST. Upsell occurs when usage exceeds free shipment limits at per-order overage rates.
- Per-Order Overage Fees: Each subscription tier includes a monthly shipment allowance; orders beyond that threshold are charged at per-order rates (₹4.00 STARTER, ₹3.00 LITE, ₹2.50 BASIC, ₹1.50 ADVANCE, ₹1.00 PREMIUM). This creates a usage-based revenue layer on top of base subscriptions for high-volume shippers.
- White Label Licensing: White-label courier management software deployment where partners launch their own branded logistics platform under their name, domain, and identity. Revenue model is likely enterprise/contract licensing for the white-label deployment, integration setup, and ongoing platform maintenance — described as 'Launch, manage, and scale your courier business under your own brand with ILS.'
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | FREE — 25 shipments, 3 channels, 1 staff member, no overage allowed |
| Subscription | Monthly | STARTER — 300 free shipments/month at ₹899 + GST |
| Subscription | Monthly | LITE — 500 free shipments/month at ₹1,199 + GST |
| Subscription | Monthly | BASIC — 1,000 free shipments/month at ₹1,999 + GST |
| Subscription | Monthly | ADVANCE — 3,000 free shipments/month at ₹2,999 + GST |
| Subscription | Monthly | PREMIUM — 5,000 free shipments/month at ₹3,999 + GST |
| Subscription | Multi-year contract | ENTERPRISE — Unlimited shipments, contact for pricing |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels6 records
Indian Logistics Services product offering
Product offeringCore offering
Indian Logistics Services (ILS) is a multi-courier logistics management SaaS platform built for Indian eCommerce businesses, consolidating 13+ courier partners (Delhivery, Blue Dart, XpressBees, DTDC, Ekart, Amazon Shipping, Shiprocket, Ecom Express, Smartr, Borzo, India Post, Shree Maruti, InTargos) on a single dashboard. The platform provides bulk order processing, automated AWB and label generation, real-time tracking with email notifications, GST-compliant invoice generation, NDR/RTO management, and return order workflows, available via web panel, native plugins for Shopify/Wix/WooCommerce/Magento, a REST Orders API, and a white-label deployment option.
Product overview
Indian Logistics Services (ILS) offers a multi-courier logistics management platform centered on the ILS Panel, which unifies shipping operations across 13+ courier partners (including Delhivery, Blue Dart, DTDC, XpressBees, Ekart, Amazon Shipping, Shiprocket, Ecom Express, Smartr, Borzo, Intargos, Shree Maruti, and India Post). The platform includes native plugins for Shopify, WooCommerce, Wix, and Magento storefronts, and exposes the ILS Orders API for custom integrations with ERPs, mobile apps, and custom-built systems. Key features include bulk forward shipment processing, GST invoice generation and customization, auto-fulfillment, auto-shipment automation, return management, real-time tracking, email notifications, label customization, and manifest customization. An add-on White Label Courier Management Software enables businesses to launch branded courier operations under their own name. The platform processes both COD and prepaid orders with native support for GSTIN/HSN fields and COD remittance tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- ILS Panel Multi-courier logistics management dashboard that unifies shipping operations across 13+ Indian courier partners, enabling bulk order processing, shipment creation, label generation, real-time tracking, GST invoice customization, return management, and NDR/RTO handling for Indian eCommerce merchants.
- ILS Orders API REST API providing programmatic access to ILS Panel functionality for custom storefronts, ERPs, and applications, with four endpoints (order/create, order/detail, order/update, order/delete), auth-key authentication, JSON payloads, COD/PREPAID support, GSTIN/HSN fields, item-level partial fulfillment, and a Postman collection for testing.
- White Label Courier Management Software Branded courier management platform that allows businesses to launch their own logistics company under their own brand name, domain, and identity, including multi-courier integrations, automated AWB/label/invoice generation, centralized dashboard, real-time tracking, custom pricing, NDR/RTO management, and advanced analytics.
- ILS Shopify App Native Shopify application integrating ILS Panel with Shopify stores to enable order synchronization, shipment management, label printing, real-time tracking, and return handling directly within Shopify admin.
- ILS WooCommerce Plugin WordPress/WooCommerce plugin connecting WooCommerce stores to ILS Panel via a Refresh Token flow for streamlined logistics workflow, automated order sync, and shipment management.
- ILS Wix App Wix App Market application integrating ILS Panel with Wix eCommerce stores for order management, label printing, and delivery tracking.
- ILS Magento Integration Integration that connects Magento eCommerce websites to ILS Panel via manual channel creation for enhanced logistics workflow, order sync, and shipment management.
Quantifiable outcome
- Orders processed in milliseconds (automated) vs. minutes per order manually
- +3 more outcomes
Companies that use Indian Logistics Services
Customer profileNamed customers17 records
Segments4 records
Ideal customer profiles4 records
Indian Logistics Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
Feature8 records
Indian Logistics Services partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core.
- DelhiverycoreDelhivery is one of India's leading logistics tech firms and a core courier partner integrated into the ILS Panel. Through the ILS Portal, merchants can connect their Delhivery account, configure API credentials, manage shipments, and access Delhivery's 18,000+ PIN code coverage with competitive rates and 2-4 day COD remittance.
- Blue DartcoreBlue Dart, established in 1983 and partnered with DHL for international logistics, is integrated into the ILS Panel for express air delivery services. Known for same-day to 1-day delivery in metro cities and high customer support ratings (4.5/5), Blue Dart is recommended for premium, time-sensitive shipments with higher COD charges.
- XpressBeescoreXpressBees is a major Indian courier partner integrated into ILS Panel with 2-3 day COD remittance, nationwide coverage, and ₹30-50 COD charges. Known for strong B2C delivery capabilities and automated RTO management.
- DTDC Express LimitedcoreDTDC (Desk to Desk Courier), founded in 1990, is one of India's oldest courier networks with franchise-based coverage including rural and semi-urban areas (12,000+ PIN codes). Integrated into ILS Panel with affordable COD charges and budget-friendly return fees.
- Ekart LogisticscoreEkart Logistics, tied to Flipkart, is integrated into ILS Panel with 1-3 day COD remittance and variable COD charges. Offers strong coverage for Flipkart-linked sellers and D2C brands in tier-2/tier-3 cities.
- Amazon ShippingcoreAmazon Shipping is integrated into ILS Panel as a courier option, enabling merchants to route shipments through Amazon's logistics network with its own tracking and delivery infrastructure.
- ShiprocketcoreShiprocket is a prominent logistics aggregator integrated into ILS Panel, offering multi-courier access (Delhivery, Blue Dart, XpressBees, etc.) through a single API with COD handling and automated fulfillment capabilities.
- Ecom ExpresscoreEcom Express is integrated into ILS Panel with strong rural reach, 2-3 day COD remittance, and ₹30-60 COD handling charges. Known for cost-effective delivery in semi-urban and rural India.
- Smartr LogisticscoreSmartr Logistics is integrated into ILS Panel as a courier partner offering intra-city and regional delivery services with real-time tracking and automated shipment management.
- India PostcoreIndia Post is integrated into ILS Panel providing pan-India postal coverage including remote and rural areas where private couriers may not operate. Particularly useful for government, B2G, and semi-urban shipments requiring postal proof of delivery.
- Shree Maruti CouriercoreShree Maruti Courier, with over 2,600 locations and international coverage in 22+ countries, is integrated into ILS Panel for affordable mail, parcel, and courier services across India and select international destinations.
- InTargoscoreInTargos is integrated into ILS Panel as a courier partner, offering cargo and logistics services for eCommerce businesses requiring freight and bulk shipment management capabilities.
- Borzo DeliverycoreBorzo Delivery (formerly Borzo) provides same-day intracity courier and hyperlocal delivery services integrated into ILS Panel, covering Delhi NCR, Mumbai, Bengaluru, Pune, Chennai, Hyderabad, Ahmedabad, Surat, Goa, and Chandigarh. Specializes in food, groceries, and retail deliveries with route optimization and real-time tracking.
- PortercorePorter is an instant delivery partner integrated into ILS Panel for intra-city logistics, focusing on same-day delivery for businesses and individuals. Known for competitive pricing, user-friendly app, and coverage across major Indian cities.
- ShopifycoreILS provides a native Shopify app (apps.shopify.com/delhivery-indian-logistics-service) listed on the Shopify App Store. The app enables Shopify merchants to connect their store to ILS Panel, sync orders automatically, manage shipments, print labels, and track deliveries without leaving Shopify admin.
- WixcoreILS provides a native Wix app (wix.com/app-market/ils-indian-logistic-services) available in the Wix App Market. The app integrates ILS Panel with Wix eCommerce stores, enabling order sync, label printing, and logistics management for Wix store owners.
- WooCommerce (WordPress)coreILS provides a WordPress plugin (plugins.wordpress.org/ils-indian-logistics-services) for WooCommerce stores. The plugin connects WordPress/WooCommerce sites to ILS Panel via a Refresh Token flow, enabling automated order sync, shipment management, and return processing.
- Softpulse Infotech Private LimitedcoreSoftpulse Infotech Private Limited is the parent company and developer of the ILS (Indian Logistics Services) platform. ILS operates as Softpulse's white-label courier management SaaS product, deployed under the ILS Portal brand and also offered as a white-label solution to third-party partners who launch their own courier brands on the ILS backend infrastructure.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Indian Logistics Services competitors and assessment
Company assessmentDirect peers
- Pickrr: Pickrr is an Indian logistics aggregator offering multi-courier shipping, automated courier allocation, NDR/RTO management, and eCommerce platform integrations for D2C and SMB merchants — directly comparable to ILS on multi-courier aggregation and India SMB focus.
- Nimbuspost: Nimbuspost is an Indian multi-courier logistics aggregator providing shipping, COD management, NDR, and tracking across 15+ courier partners with platform plugins for Shopify, WooCommerce, and others — a close direct peer targeting the same Indian SMB eCommerce merchant segment as ILS.
- iThink Logistics: iThink Logistics is an Indian multi-courier shipping aggregator with COD/prepaid support, automated courier allocation, and platform plugins serving D2C and SMB eCommerce sellers — a direct peer in the Indian multi-courier SaaS category.
- Shiprocket: Shiprocket is India's largest multi-courier logistics aggregator offering single-dashboard shipping across Delhivery, Blue Dart, XpressBees, and others with COD/prepaid, NDR/RTO management, and Shopify/WooCommerce plugins — directly competing with ILS in the same SMB eCommerce courier aggregation category. Notably, Shiprocket is also integrated as a courier partner inside ILS.
- ClickPost: ClickPost is an India-based logistics aggregation platform offering multi-carrier shipping API, NDR management, tracking, and eCommerce platform integrations for SMB and enterprise merchants — closely comparable to ILS on carrier integration depth and API-first design.
- Unicommerce: Unicommerce is an Indian eCommerce operations and logistics SaaS platform offering multi-channel order management, multi-courier shipping, warehouse management, and returns processing for D2C brands and marketplaces — a broader direct peer spanning OMS and shipping automation.
- Shipway: Shipway is an Indian shipping software platform providing multi-courier aggregation, COD remittance tracking, NDR/RTO management, and eCommerce platform integrations targeting Indian D2C and SMB merchants — a direct peer in multi-courier SMB shipping software.
Broad incumbents
- Shippo: Shippo is a US-based multi-carrier shipping API and dashboard platform serving SMB eCommerce merchants with discounted rates and platform integrations — a broader incumbent reference for the multi-carrier SaaS/API model that ILS applies in an India-specific context.
- ShipStation: ShipStation is a US-headquartered multi-carrier shipping SaaS platform serving SMB eCommerce merchants globally with carrier integrations, automation rules, and label printing — a broader incumbent reference point for the multi-carrier shipping SaaS category in which ILS operates.
Emerging players
- Eshopbox: Eshopbox is an Indian eCommerce fulfillment and logistics platform combining warehousing, multi-courier shipping, and returns management for D2C brands — partially overlapping with ILS on multi-courier shipping while extending into 3PL fulfillment services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Indian Logistics Services social profiles
Digital presenceIndian Logistics Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Indian Logistics Services leadership team
Management profileNumber of profiles
Indian Logistics Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Indian Logistics Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Indian Logistics Services
What does Indian Logistics Services do?
Indian Logistics Services (ILS) is a multi-courier logistics management SaaS platform built for Indian eCommerce businesses, consolidating 13+ courier partners (Delhivery, Blue Dart, XpressBees, DTDC, Ekart, Amazon Shipping, Shiprocket, Ecom Express, Smartr, Borzo, India Post, Shree Maruti, InTargos) on a single dashboard. The platform provides bulk order processing, automated AWB and label generation, real-time tracking with email notifications, GST-compliant invoice generation, NDR/RTO management, and return order workflows, available via web panel, native plugins for Shopify/Wix/WooCommerce/Magento, a REST Orders API, and a white-label deployment option.
Is Indian Logistics Services a public or private company?
Indian Logistics Services is a private company. It is classified as corporate owned and is currently operating.
When was Indian Logistics Services founded?
Indian Logistics Services was founded in 2015. It employs 1 to 10 people.
How does Indian Logistics Services make money?
Three revenue lines are on record. Subscription Plans (SaaS) is the primary driver. The others are per-Order Overage Fees and white Label Licensing.
Who are Indian Logistics Services's main competitors?
Direct peers on record are Pickrr, Nimbuspost, iThink Logistics, Shiprocket, ClickPost, Unicommerce and Shipway. Broad incumbents are Shippo and ShipStation. Eshopbox is listed as an emerging player.
Does Indian Logistics Services have an API?
Yes. ILS Orders API is a REST API over HTTPS with JSON payloads. Provides 4 endpoints: POST /api/order/create, POST /api/order/detail, POST /api/order/update, and POST /api/order/delete. Authentication via auth-key HTTP header. All endpoints accept POST only. Supports COD and PREPAID payment types, GSTIN/HSN fields, package dimensions, item-wise partial fulfillment, and order tagging. Returns clean JSON responses for all errors (never HTML). Includes Postman collection for testing. Base URL: https://ilsportal.io/api/. Developer documentation is at ilsportal.io/api-integration.
What industry is Indian Logistics Services in?
Indian Logistics Services's product category is Logistics Management Software. Its primary akta.pro industry code is TLAEACAE, Shipping Management, Labeling & Carrier Integration (Multi-Carrier), with a secondary code of TLAEACAD, Fulfillment Execution & Task Management (Pick/Pack/Ship). Its NAICS code is 492110 and its SIC code is 7373.