Clix
Clix Technology Ltd. is a UK smart locker company that sells VaultOS software and modular locker hardware to retailers, pharmacies, healthcare providers, sports venues, and food operators to automate click-and-collect, returns, and prescription collection.
- Company typePrivate
- Founded2021
- HeadquartersThetford, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Clix does
Clix Technology Ltd. is a UK-based smart locker company that sells an integrated hardware-and-software platform for automated click-and-collect, returns, and prescription collection. The company was founded in 2021, is headquartered in London (registered office) with a trading address in Basingstoke, and operates with 11-50 employees as a privately held firm.
The company's core product is VaultOS, a proprietary, hardware-agnostic software suite comprising a customer-facing progressive web app (no downloads required), a colleague-facing staff application, and a back-end analytics dashboard with remote locker management. VaultOS powers a modular locker hardware range covering indoor, outdoor, temperature-controlled, and XXL (oversize) configurations, and is positioned to scale from 5 to 500+ store deployments. Clix generates revenue through a mix of one-off hardware sales, recurring VaultOS software subscriptions, transaction fees from third parties (couriers, e-commerce platforms, independent brands) using retailer lockers as shared pickup points, and commission-based reseller/affiliate channel programmes. Customer logos span UK retail and DIY (B&Q, John Lewis, Waitrose, Tesco, Dunelm), healthcare and pharmacy (Boots Pharmacy at Kingston Hospital NHS Trust), sports venues (Manchester United), and hospitality/experience (Guinness Experience Centre in Dublin).
Clix sells primarily through direct enterprise sales with a "Book A Demo" motion, supplemented by reseller and affiliate partner programmes and a risk-free trial offer, and markets itself through content, case studies, and LinkedIn. It is certified to ISO/IEC 27001:2022 and has completed the NHS Data Security and Protection Toolkit (DSPT) 2025-26, credentials that anchor its push into UK regulated healthcare. The company has not disclosed funding rounds, revenue, or institutional investors in the available source material.
Clix firmographics
Firmographics- Name
- Clix
- Legal name
- Clix Technology Ltd.
- Website
- https://clixltd.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Clix Technology Ltd. is a UK smart locker company that sells VaultOS software and modular locker hardware to retailers, pharmacies, healthcare providers, sports venues, and food operators to automate click-and-collect, returns, and prescription collection.
- Ownership category
- akta.pro rank
Where Clix is headquartered
LocationHeadquarters
- HQ city
- Thetford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Clix business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Marketing or Sales, Personnel, Operations
Revenue model
- Smart Locker Hardware Sales: Sale of physical smart locker units including indoor, outdoor, temperature-controlled, and XXL configurations. Revenue is one-time per unit, with potential for volume enterprise contracts.
- VaultOS Software Platform: Software-as-a-service model powering the locker operations, including customer apps, colleague apps, and back-end analytics dashboard. Revenue is recurring based on deployment scale.
- Third-Party Locker Partnerships: Revenue generated from allowing third parties (local couriers, e-commerce platforms, independent brands) to use lockers as shared pickup points, turning retail stores into logistics hubs.
- Reseller Partnership Program: Channel partners resell smart locker solutions to their clients, earning commissions on sales. Clix provides marketing support, training, and account management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Risk-Free Trial |
| Other | Multi-year contract | Reseller Partnership |
| Other | Pay-as-you-go | Affiliate Partnership |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Clix product offering
Product offeringCore offering
Clix is an IT firm that develops smart lockers paired with its proprietary VaultOS software platform to simplify click-and-collect processes for retailers and buyers. The company manufactures indoor, outdoor, temperature-controlled, and XXL-format smart locker hardware, and licenses the VaultOS platform that enables contactless, app-free parcel collection with an average retrieval time of around 12 seconds.
Product overview
Clix is a smart locker technology company offering an integrated hardware and software platform. The core platform is VaultOS, a complete software suite comprising a customer-facing progressive web app (PWA) for collection and returns, a colleague-facing staff application, and a back-end analytics dashboard with remote management and ERP/POS/CRM connectivity. VaultOS powers a range of modular smart locker hardware including Indoor Lockers, Outdoor Lockers, Temperature-Controlled Lockers, and XXL (Oversize) Lockers. Clix deploys these lockers across industry-specific solutions: Retail Collections & Returns, Pharmacy Collections (with NHS DSPT compliance), Food App Lockers, Sports Venue Lockers, and Virtual Collections. The company positions VaultOS as hardware-agnostic, supporting deployment across 5 to 500+ stores.
Differentiator
Problem solved
Functional benefit
Brands
- VaultOS: A complete software suite powering the customer interface, colleague apps, and back-end analytics for Clix smart lockers, providing control, clarity, and convenience for customers, staff, and operations teams.
Products and services
- VaultOS Software Platform
Quantifiable outcome
- 12-second average collection time
- +8 more outcomes
Companies that use Clix
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
Clix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature9 records
Clix partnerships and signals
Strategic signalScale indicators9 records
Recent moves5 records
Expansion highlights6 records
Clix competitors and assessment
Company assessmentDirect peers
- Quadient: Quadient is a global direct competitor that sells smart parcel lockers (including the Parcel Pending brand) to retailers, residential, and commercial customers for click-and-collect and returns. It is the closest scaled analogue to Clix's UK locker + software model and competes head-to-head for the same enterprise retail accounts.
- InPost: InPost operates one of Europe's largest out-of-home parcel locker networks and competes directly with Clix for click-and-collect and returns traffic in the UK and Europe, with a strong focus on automated, app-based pickup experiences.
- Smiota: Smiota offers smart locker and package management solutions for residential, retail, and commercial properties, with cloud-based management software. It competes with Clix's VaultOS-plus-hardware proposition for multi-tenant and enterprise locker deployments.
- Luxer One: Luxer One provides smart locker systems and package management software for multifamily, retail, and higher-education customers. It is a direct competitor in the locker-as-a-service space, particularly for residential and retail package pickup.
- Parcel Pending by Quadient: Parcel Pending is a leading smart locker provider for retail, multifamily, and university customers and is now part of Quadient. It directly overlaps Clix on retail click-and-collect and returns lockers, with broader North American scale.
- Bell and Howell (BHIL): Bell and Howell's BHIL division sells smart locker and last-mile click-and-collect solutions to retailers and universities. It is a direct peer in locker hardware and management software for enterprise pickup and returns use cases.
Broad incumbents
- Pitney Bowes: Pitney Bowes is a large incumbent in mailing, shipping, and locker/mail management solutions for enterprises. It competes with Clix in the broader click-and-collect, returns, and locker management space as part of a much wider portfolio rather than as a specialized locker SaaS vendor.
- Amazon Hub Locker / Hub by Amazon: Amazon's locker and counter pickup network is a major incumbent force in UK click-and-collect. While not a direct software competitor, it sets customer expectations for locker-based collection and constrains how much retailers will pay third parties like Clix.
Emerging players
- Happy Returns (a UPS company): Happy Returns, owned by UPS, provides box-free and returns-focused drop-off and locker solutions for retailers. It is an adjacent competitor in returns handling, one of Clix's stated use cases, and increasingly intersects with locker-based pickup models.
- PackageX: PackageX is an emerging SaaS-led package management and smart locker platform for residential, commercial, and retail customers. It overlaps Clix on software-first locker orchestration and is a credible emerging competitor in the same niche.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Clix social profiles
Digital presenceClix compliance and trust
Trust signalCompliance2 records
Clix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clix leadership team
Management profileNumber of profiles
Profiles1 record
Clix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clix
What does Clix do?
Clix is an IT firm that develops smart lockers paired with its proprietary VaultOS software platform to simplify click-and-collect processes for retailers and buyers. The company manufactures indoor, outdoor, temperature-controlled, and XXL-format smart locker hardware, and licenses the VaultOS platform that enables contactless, app-free parcel collection with an average retrieval time of around 12 seconds.
Is Clix a public or private company?
Clix is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clix founded?
Clix was founded in 2021. It employs 11 to 50 people.
Where is Clix based?
Clix is headquartered in Thetford, United Kingdom, in the Europe region.
How does Clix make money?
Four revenue lines are on record. Smart Locker Hardware Sales are the primary driver. The others are vaultOS Software Platform, third-Party Locker Partnerships and reseller Partnership Program.
Who are Clix's main competitors?
Direct peers on record are Quadient, InPost, Smiota, Luxer One, Parcel Pending by Quadient and Bell and Howell (BHIL). Broad incumbents are Pitney Bowes and Amazon Hub Locker / Hub by Amazon. Emerging players are Happy Returns (a UPS company) and PackageX.
Does Clix have an API?
No public API is recorded for Clix.