Smiota
Smiota builds IoT-connected smart lockers and cloud-based mailroom management software for secure 24/7 package and asset delivery, serving multifamily, university, library, healthcare, retail, enterprise, government, and fitness customers across 500+ enterprise accounts.
- Company typePrivate
- Founded2015
- HeadquartersPleasanton, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Smiota does
Smiota Inc. is a privately held California-incorporated company (Fremont, CA) that builds IoT-connected smart locker hardware and cloud-based management software for secure package delivery, asset storage, and access management. Its product portfolio spans indoor and outdoor package lockers, day-use lockers, asset management lockers, smart package rooms, and temperature-controlled variants, all managed through a centralized cloud dashboard accessible on Google Cloud, AWS, or Azure. The platform supports keyless entry via PIN, RFID, mobile app, and biometrics (fingerprint, facial recognition), with AES-256 encryption, SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance posture, and native integrations into property management software (Yardi, Entrata, AppFolio, RealPage, Buildium), campus credential systems (HID Global, CBORD, Transact Campus), library ILS platforms (Koha, Ex Libris Alma, OCLC WorldShare, SirsiDynix Symphony, Innovative Sierra), and enterprise SSO (Azure AD, Okta, Google Workspace).
Smiota generates revenue through three streams: one-time hardware sales of locker units, recurring SaaS subscriptions for the cloud management platform and mobile app, and professional services for installation, configuration, and ongoing support. Pricing is quote-based with multi-year contracts and is not publicly disclosed. The company serves eight vertical segments — multifamily residential, universities and campus, public and academic libraries, enterprise and corporate, retail and e-commerce, healthcare, fitness and wellness, and government facilities — with named customers including UNLV, Stevens Institute of Technology, Wilmington Public Library, and Spokane County Jail. Go-to-market combines direct enterprise sales with embedded distribution through property management software and campus credential partners.
The company was founded to address package theft in multifamily settings and has expanded into adjacent verticals, securing strategic investments from The Millennium Group (June 2018) and Eastward Capital Partners, a 2019 manufacturing and supply chain partnership with Sanmina Corporation under the 'Secure LASTYARD with TRUST' brand, 2022 MBE certification through WMSDC, and a Forbes editorial feature in 2019 for its BOPIS retail solution.
Smiota firmographics
Firmographics- Name
- Smiota
- Legal name
- Smiota Inc.
- Website
- https://smiota.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Smiota builds IoT-connected smart lockers and cloud-based mailroom management software for secure 24/7 package and asset delivery, serving multifamily, university, library, healthcare, retail, enterprise, government, and fitness customers across 500+ enterprise accounts.
- Ownership category
- akta.pro rank
Smiota industry classification
Industry- Product category
- Smart Locker Hardware and Mailroom Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Partitions, Shelvg, Lockers, & Office & Store Fixtures (2540), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Command Center & Drop Zone Setup (Mail/Keys/Bags) (HSAFAJAG)
Keywords
Where Smiota is headquartered
LocationHeadquarters
- HQ city
- Pleasanton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Smiota business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Smart Locker Hardware Sales: Sale of physical smart locker units including standard package lockers, day-use lockers, outdoor lockers, asset management lockers, smart package rooms, and temperature-controlled variants. One-time hardware purchase with potential for repeat orders as clients scale deployments.
- Software & Platform Subscriptions: Cloud-based locker management platform with recurring subscription fees for software updates, mobile app access, API integrations, and centralized dashboard management. SaaS model providing 99.9% uptime guarantee.
- Professional Services & Implementation: Installation, configuration, and ongoing support services for enterprise clients deploying locker systems across multiple locations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise pricing based on deployment size, configuration, and feature requirements. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Smiota product offering
Product offeringCore offering
Smiota designs, manufactures, and sells IoT-connected smart package lockers and cloud-based mailroom management software for multifamily, university, library, enterprise, retail, healthcare, and government organizations. The offering combines physical locker hardware (standard, outdoor, day-use, asset management, temperature-controlled, and smart package rooms) with a centralized cloud management platform, mobile app, and native integrations into property management, campus credential, and library ILS systems. Customers purchase hardware units and subscribe to the SaaS management platform, with optional professional services for installation and ongoing support.
Product overview
Smiota offers a platform-plus-modules smart locker architecture built around core hardware products: Standard Package Lockers, Day Use Lockers, Outdoor Lockers, Asset Management Lockers, and Smart Package Rooms. The platform is complemented by Mailroom Software (cloud-based management and automation), a Mobile Application (iOS/Android for end users), and Temperature-Controlled Lockers (add-on for refrigerated storage). The ecosystem integrates with property management systems (Yardi, Entrata, AppFolio, RealPage, Buildium), campus credential systems (HID Global, CBORD, Transact Campus), and library ILS platforms (Koha, Ex Libris Alma, OCLC WorldShare, SirsiDynix Symphony, Innovative Sierra), all managed through a centralized cloud-based dashboard with SSO support via Azure AD, Okta, and Google Workspace.
Differentiator
Problem solved
Functional benefit
Brands
- Secure LASTYARD with TRUST: A smart locker solution brand developed through partnership with Sanmina Corporation for secure last-yard delivery.
Products and services
- Standard Package Lockers Indoor smart locker hardware for secure package delivery and pickup in multifamily, university, commercial, and institutional settings. Available in multiple compartment sizes with ADA-accessible touchscreen interfaces, PIN/RFID/biometric access, and integration into the Smiota cloud management platform.
- Day Use Lockers Smart locker hardware designed for temporary check-in/check-out workflows in workplaces, fitness centers, and member amenity environments. Supports short-duration reservations and contactless equipment checkout.
- Outdoor Lockers Weather-resistant smart locker hardware built for outdoor installation, providing secure 24/7 package delivery and asset access in exterior environments while withstanding environmental conditions.
- Asset Management Lockers Smart locker hardware for IT asset management, equipment tracking, and secure storage of valuable items in enterprise and corporate environments. Supports chain-of-custody tracking, role-based access, and comprehensive audit logging.
- Smart Package Rooms Comprehensive smart package room solution for centralized, high-volume package management in space-limited environments. Manages standard, refrigerated, and oversized items through a single cloud-managed system.
- Mailroom Software Cloud-based mailroom automation platform providing centralized management, real-time monitoring, automated notifications, audit logs, and integrations with property management, campus credential, and library ILS systems. Delivered as a SaaS subscription with 99.9% uptime guarantee.
- Temperature-Controlled Lockers Refrigerated and temperature-controlled locker variants for perishables, groceries, medications, and other temperature-sensitive deliveries. Available with UV-C sanitation and antimicrobial surface options. Distinct capability vs. competitors offering only ambient lockers.
Quantifiable outcome
- 99.9% uptime guarantee for the cloud management platform
- +2 more outcomes
Companies that use Smiota
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
Smiota technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability7 records
Feature8 records
Smiota partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core.
- SanminacoreSmiota and Sanmina partnered to deliver innovative smart locker solutions under Sanmina's 'Secure LASTYARD with TRUST™' initiative. The partnership combines Smiota's smart locker software platform with Sanmina's manufacturing capabilities and supply chain expertise to deliver integrated secure last-yard delivery solutions.
- YardicoreNative integration with Yardi property management software enables automatic synchronization of resident data for multifamily Smiota deployments. Residents can use their existing Yardi credentials and data flows automatically between systems.
- EntratacoreNative integration with Entrata property management software for automatic resident data synchronization in multifamily deployments.
- AppFoliocoreNative integration with AppFolio property management software for automatic resident data synchronization in multifamily deployments.
- RealPagecoreNative integration with RealPage property management software for automatic resident data synchronization in multifamily deployments.
- BuildiumcoreNative integration with Buildium property management software for automatic resident data synchronization in multifamily deployments.
- HID GlobalcoreIntegration with HID Global campus credential systems enables university students to use their existing HID-based student ID cards or mobile credentials to access Smiota lockers — no separate app required.
- CBORDcoreIntegration with CBORD campus credential systems enables university students and staff to use existing campus ID credentials to access Smiota smart lockers on campus.
- Transact CampuscoreIntegration with Transact Campus enables university deployments where students use existing mobile campus credentials for locker access and retrieval.
- KohacoreIntegration with Koha open-source ILS (Integrated Library System) automates hold notifications, locker assignments, and return processing for library deployments.
- Ex Libris AlmacoreIntegration with Ex Libris Alma (part of Clarivate) for academic and research library deployments, automating hold notifications and locker assignments through the Alma platform.
- OCLC WorldSharecoreIntegration with OCLC WorldShare library management platform for automated hold notifications and locker assignments in library deployments.
- SirsiDynix SymphonycoreIntegration with SirsiDynix Symphony ILS for library deployments, enabling automated hold notification and locker assignment workflows.
- Innovative SierracoreIntegration with Innovative Sierra library system for automated hold pickup and return processing in public and academic library settings.
- Azure AD / Okta / Google WorkspacecoreEnterprise SSO (Single Sign-On) integration with Microsoft Azure AD, Okta, and Google Workspace for enterprise and corporate deployments, enabling seamless authentication with existing identity infrastructure.
- Google Cloud / AWS / AzurecoreCloud infrastructure partnerships allowing Smiota deployments on Google Cloud, AWS, or Microsoft Azure, giving enterprise clients flexibility in cloud provider selection for compliance and operational reasons.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Smiota competitors and assessment
Company assessmentDirect peers
- Modus / Bibliotheca Group: Modus (part of Bibliotheca) provides locker and self-service solutions specifically for libraries, directly competing with Smiota's library vertical. It is one of Smiota's closest peers in the public library and ILS-integrated locker segment.
- Parcel Pending (Quadient): Parcel Pending, now owned by Quadient, provides smart package lockers and package management software for multifamily, retail, and university customers, directly competing with Smiota in the same buyer segments and use cases.
- Luxer One: Luxer One is a leading direct competitor offering smart package locker systems for multifamily, student housing, and commercial properties with similar cloud management software and integrations. It is the closest analog in Smiota's primary multifamily/university verticals.
- StrongPoint (TZ SM-Lock): StrongPoint (Norwegian-listed, formerly TZ) develops click-and-collect and last-mile locker solutions serving grocery and retail customers. Comparable to Smiota's retail and e-commerce BOPIS locker offering, though stronger in the European market.
Emerging players
- PackageX: PackageX is an emerging software platform for package management, mailroom automation, and last-mile delivery that overlaps with Smiota's cloud management software layer. They focus more on multi-carrier SaaS without Smiota's hardware depth.
Regional players
- Hive Box: Hive Box operates smart locker networks in Latin America for residential and commercial package delivery, with comparable IoT and cloud management stack. Regional peer because its geographic focus does not overlap with Smiota's North American deployments.
- LockTec (Vlocker): Vlocker by LockTec is a European-based smart locker provider primarily serving retail, postal, and university customers with comparable hardware/software solutions. It serves as a regional peer because it does not primarily compete with Smiota in North America.
Broad incumbents
- Quadient: Quadient is the parent company of Parcel Pending and a broad incumbent in mail and parcel automation. Its package locker product line directly competes with Smiota in multifamily and university markets, with the backing of a publicly listed parent.
- Pitney Bowes: Pitney Bowes offers locker and locker-management solutions as part of its broader mailstream and shipping portfolio for enterprise and government customers, including LOCKER solutions for libraries and multifamily. Broad incumbent with overlap to Smiota's vertical-specific integrations.
- Amazon Hub: Amazon Hub's locker and Locker+ programs serve multifamily and university buildings as part of Amazon's broader logistics ecosystem. They serve as a broad incumbent with overlapping capabilities but operate within Amazon's e-commerce walled garden rather than as an independent platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Smiota social profiles
Digital presenceSmiota compliance and trust
Trust signalCompliance4 records
Smiota financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smiota leadership team
Management profileNumber of profiles
Profiles3 records
Smiota funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smiota M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smiota
What does Smiota do?
Smiota designs, manufactures, and sells IoT-connected smart package lockers and cloud-based mailroom management software for multifamily, university, library, enterprise, retail, healthcare, and government organizations. The offering combines physical locker hardware (standard, outdoor, day-use, asset management, temperature-controlled, and smart package rooms) with a centralized cloud management platform, mobile app, and native integrations into property management, campus credential, and library ILS systems. Customers purchase hardware units and subscribe to the SaaS management platform, with optional professional services for installation and ongoing support.
Is Smiota a public or private company?
Smiota is a private company. It is classified as venture growth investor backed and is currently operating.
When was Smiota founded?
Smiota was founded in 2015. It employs 11 to 50 people.
Where is Smiota based?
Smiota is headquartered in Pleasanton, United States, in the North America region.
How does Smiota make money?
Three revenue lines are on record. Smart Locker Hardware Sales are the primary driver. The others are software & Platform Subscriptions and professional Services & Implementation.
Who are Smiota's main competitors?
Direct peers on record are Modus / Bibliotheca Group, Parcel Pending (Quadient), Luxer One and StrongPoint (TZ SM-Lock). PackageX is listed as an emerging player. Regional players are Hive Box and LockTec (Vlocker). Broad incumbents are Quadient, Pitney Bowes and Amazon Hub.
Does Smiota have an API?
Yes. Smiota provides API integration capabilities for enterprise clients to provision personal information via API. Clients can also use SFTP solutions, Smiota Web Applications, or CSV file provisioning to integrate with the platform. No public API documentation or developer portal is referenced in the available sources.
What industry is Smiota in?
Smiota's product category is Smart Locker Hardware and Mailroom Management Software. Its primary akta.pro industry code is HSAFAJAG, Command Center & Drop Zone Setup (Mail/Keys/Bags). Its NAICS code is 54151 and its SIC code is 2540.