Go2neXt

What Go2neXt does

Go2neXt is a São Paulo-headquartered IT systems integrator and managed services provider serving enterprise and large-corporate clients in Brazil and Latin America. The company operates eight core service lines—Consultoria (IT consulting), Infraestrutura (network infrastructure and structured cabling), Colaboração (collaboration and unified communications), Segurança (cybersecurity), Datacenter (transformation, assessment, and WAN acceleration), Gerenciamento (cloud management via the proprietary C-NOC platform), Áudio e Vídeo - UX (professional AV), and Intelligent Workplace (IoT-integrated workspace as a service). The underlying technology stack combines infrastructure, collaboration, security, and datacenter capabilities, anchored by a proprietary Cloud Network Operations Center (C-NOC) that provides 24x7 monitoring, IoT and mobile device management, and compliance/performance control; a company-operated Security Operations Center (SOC) integrated with Fortinet's FortiGuard security services; and a proprietary Data Center Infrastructure Assessment methodology.

The business model generates revenue through a mix of managed services subscriptions (delivered through C-NOC and SOC contracts), project-based professional consulting engagements for cloud migration, datacenter modernization, collaboration, and security, and hybrid one-time-plus-recurring infrastructure services including a 'cabeamento como serviço' cabling subscription. Pricing is quote-based and not publicly disclosed; the go-to-market is a consultative enterprise field sales motion led by executives and account managers with long sales cycles, augmented since 2025 by distribution through parent company Ricoh's global network. Go2neXt traces its lineage to 1992-founded Connect (acquired by Getronics in 2000), with the modern entity formed in 2011 from the integration of Cynet; the company rebranded toward digital innovation in 2024 and was acquired by Ricoh in 2025, operating today as a wholly-owned subsidiary under the 'Go2neXt - A RICOH Company' brand. Approximately 45 client logos are displayed publicly, with named enterprise customers across banking (Banco Original), education (SENAI), telecommunications (BT Brasil), and technology services (WestcomGroup).

Name

Go2neXt

Legal name

Go2neXt

Website

https://go2next.com.br

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Go2neXt is a São Paulo-based enterprise IT systems integrator and managed services provider serving large corporations across Brazil and Latin America via consulting, infrastructure, security, datacenter, and intelligent workplace services delivered through its proprietary C-NOC platform, now operating as a Ricoh subsidiary.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Custom Computer Programming Services (541511), Other Scientific and Technical Consulting Services (54169)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• IT systems integration
• Managed IT services
• Network infrastructure services
• Cybersecurity managed services
• Datacenter modernization

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Managed Services: Go2neXt generates recurring revenue through managed services contracts delivered via its C-NOC platform. Services include 24x7 monitoring, device management, compliance control, and performance management. These are typically subscription or retainer-based engagements with enterprise clients. The managed services market in Latin America is projected to grow from ~USD 18,172.22 million in 2024 to ~USD 33,444.35 million by 2035.
2. Professional Consulting Services: Digital transformation and IT consulting engagements covering cloud migration, infrastructure modernization, collaboration, and security. Delivered as project-based professional services with custom proposals. Revenue recognized upon project milestones or completion.
3. Infrastructure Project Services: One-time and recurring infrastructure project revenue including structured cabling (CAT5, CAT6, CAT6A), datacenter build-outs, network modernization, and migration services. Offered both as a one-time project fee and as a 'cabeamento como serviço' (cabling as a service) subscription model with defined SLAs.
4. Security Services: Cybersecurity services including SOC monitoring, incident response, compliance management, and continuity planning. Provided in partnership with Fortinet, operating on an as-a-service model or traditional on-premise delivery. Revenue is recurring through monitoring retainer and project fees.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Go2neXt is a Brazilian IT systems integrator and managed services provider delivering enterprise IT consulting, network infrastructure (cabling, WAN acceleration), datacenter modernization, cybersecurity (SOC), unified communications/AV, intelligent workplace (IoT-enabled workspaces), and 24x7 cloud management through its proprietary C-NOC platform. Services span consulting, project implementation, and recurring managed services engagements for large enterprises in Brazil and Latin America.

Product overview

Go2neXt offers a comprehensive portfolio of managed IT services organized into eight core offerings: Consultoria (IT consulting), Infraestrutura (network infrastructure), Colaboração (collaboration), Segurança (cybersecurity), Datacenter, Gerenciamento (cloud management), Áudio e Vídeo - UX (professional AV), and Intelligent Workplace. The company positions itself as a technology integrator with expertise spanning from project design through implementation and monitoring. Services are delivered as both managed services (as-a-service model) and traditional single-project implementations. The portfolio emphasizes integration across service lines, particularly combining AV solutions with IT infrastructure, security with cloud environments, and datacenter modernization with ongoing management through the proprietary C-NOC platform. In 2025, Go2neXt was acquired by Ricoh, joining a global technology ecosystem while maintaining its integrated service approach.

Differentiator

Problem solved

Functional benefit

Brands

• C-NOC: Cloud-based management and monitoring platform offering 24x7 guaranteed monitoring, IoT and mobile device management, compliance and performance control.

Products and services

• Consultoria (IT Consulting) IT consulting services providing detailed analysis to understand client business challenges and objectives, offering customized solutions for digital transformation. Target customers are large enterprises and government entities in Brazil and Latin America.
• Infraestrutura (Network Infrastructure) Network infrastructure services offering ICT performance and reliability through advanced cabling technologies, including proactive fault detection, usage visualization, certified cabling, and consultative diagnostics and reports. Offered both as one-time project fees and as 'cabeamento como serviço' (cabling as a service) subscription model.
• Colaboração (Collaboration) Team communication and collaboration solutions implementing integrated audio, video, and automation systems, including training rooms, videoconferencing, unified communications platforms, and remote work solutions for enterprise clients.
• Segurança (Cybersecurity) ICT security and availability services for on-premise or cloud environments with focus on BigData/Analytics and collaboration, including compliance, DLP, firewall/IPS, and business continuity and disaster recovery plans. Includes proprietary SOC and Fortinet partnership.
• Datacenter Data Center transformation services including infrastructure assessment, modernization, data storage, and WAN acceleration for continuous digital transformation of on-premise or cloud environments, including proprietary datacenter assessment methodology.
• Gerenciamento (C-NOC Managed Services) Complete cloud management through proprietary C-NOC platform with guaranteed 24x7 monitoring, IoT and mobile device management, compliance and performance control, targeting scalability, reduced costs, and rapid implementation for enterprise clients.
• Áudio e Vídeo - UX (Professional AV) Professional audio and video solutions enhancing user experience with HD displays up to 4K resolution, intelligent audio algorithms eliminating echo and feedback, including training rooms, videoconferencing, and telepresence installations.
• Intelligent Workplace Intelligent workspace solutions integrating corporate network components such as BYOD/BYOC, air conditioning, IoT presence sensors, Digital Signage infrastructure, and video/audio conferencing technologies, delivered as-a-service or single implementation.

Quantifiable outcome

• 500+ infrastructure projects implemented by a single infrastructure leader (Marcos Santos)
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered flagship and core.

• RicohflagshipOthers · 1 January 2025In 2025, Go2neXt was acquired by Ricoh, joining a global technology ecosystem. The acquisition combines Go2neXt's 30+ years of Brazilian IT integration expertise with Ricoh's global brand, resources, and customer base. Go2neXt operates under the name 'Go2neXt - A RICOH Company' and continues to serve the Brazilian and Latin American markets with an expanded scope.
• FortinetcoreTechnology or IntegrationGo2neXt has a strategic partnership with Fortinet enabling a complete line of security products and solutions. The partnership is operated by certified professionals and includes FortiGuard security services (IPS, web filtering, DNS security), integrated security fabric sharing threat intelligence, and FortiClient for Zero Trust Network Access (ZTNA). Fortinet is a core technology partner underpinning Go2neXt's cybersecurity SOC and managed security services offering.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ricoh (parent): Global technology company that acquired Go2neXt in 2025; provides workplace, IT services, and document management solutions worldwide. Acts as both parent and channel for enterprise IT services distribution across Latin America and globally.
• Capgemini: Global IT services and consulting leader with growing Latin American operations. Comparable on infrastructure modernization, cloud, and managed services engagements for large enterprise clients.
• NTT Data: Large global IT services and consulting firm with a significant presence in Latin America. Competes with Go2neXt on enterprise infrastructure, cloud, and managed services deals as part of a much broader portfolio.
• Accenture: Global professional services and systems integration giant with extensive LatAm operations. Competes for large enterprise transformation, cloud, and security engagements where Go2neXt also bids.
• IBM Services: Global incumbent offering infrastructure services, hybrid cloud, and managed security to enterprise and government clients across Latin America. Overlaps Go2neXt in datacenter modernization and managed security RFPs.

Direct peers

• Tivit: Latin American digital transformation and managed services provider operating across cloud, cybersecurity, infrastructure, and workplace solutions. Closely comparable to Go2neXt's full-stack enterprise IT services model in the same regional market.
• Getronics: Global IT services company historically connected to Go2neXt (Connect was acquired by Getronics in 2000). Offers workspace, applications, cloud, and security managed services to enterprise clients in Europe, LatAm, and Asia-Pacific.
• Stefanini: Brazil-headquartered global IT services and systems integration company offering consulting, infrastructure, managed services, and digital transformation. Directly comparable to Go2neXt in target customers (large Brazilian/LatAm enterprises) and service portfolio breadth.
• Logicalis: Global IT solutions and managed services provider with a strong Latin American footprint, specializing in data center, networking, collaboration, and security. Directly comparable across service lines, especially datacenter transformation and managed services.

Regional players

• TOTVS: Brazilian enterprise software and technology company offering ERP, cloud, and managed services to large Brazilian enterprises. Adjacent competitor in the Brazilian enterprise IT services market with overlapping CIO/CTO buyer relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Go2next
• LinkedInlinkedin.com/company/2345958
• Instagraminstagram.com/go2next
• Xx.com/go2next_oficial

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Go2neXt