In Motion

What In Motion does

In Motion (Grupo In Motion) is a privately held Chilean technology company, founded in 1994 and headquartered in Santiago, that builds and operates digital transformation platforms primarily for the insurance industry across Latin America and the United States, with offices in Argentina, Colombia, Peru, Mexico, Costa Rica, and Miami. Its core offering is VisualTIME, a proprietary end-to-end insurance platform covering product design, underwriting, policy administration, claims, billing, collections, reinsurance, commissions, and self-service portals, deployed in 60+ implementations across more than 20 countries; this is being progressively complemented by Policysense, a cloud-native, Low-Code, microservices-based next-generation insurance suite.

The company monetizes through a combination of software licensing and SaaS subscriptions (VisualTIME, Policysense, Be Aware 360), professional services for implementation and digital transformation projects, recurring managed cloud services (Cloud Care 24/7, Cloud Control FinOps, Cloud Migration/DRP, Cloud Report local AWS billing, Cloud Control FSI Edition), and SAP BTP consulting via its Tech 1 Group entity. Customer experience is delivered through Be Aware 360, an AI-powered omnichannel platform with desktop, social, chatbot, monitoring, and BPM modules that has handled more than 320,000 cases and supports 1,700+ agents. Go-to-market is direct enterprise sales with dedicated account teams per solution line (insurance core, cloud, SAP BTP, customer experience, platform administration), supported by AWS Advanced Tier and Financial Services Competency, SAP Silver, Oracle Platinum, and Mendix partnerships, ISO 9001/20000/27001 certifications, and active sponsorship of regional insurance industry events (AMIS, AACH). The client base of 200+ corporate customers includes AXA, Zurich, MetLife, Prudential, SURA, Liberty, HDI Seguros, Colsanitas/Keralty, Insignia Life, Banco BCI, Scotiabank Chile, and Sodimac.

Name

In Motion

Legal name

In Motion (Grupo In Motion)

Website

https://grupoinmotion.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

In Motion is a Chilean-founded, Latin America-focused software and services company that builds and operates proprietary insurance core platforms (VisualTIME, Policysense), the Be Aware 360 CX suite, and managed cloud and SAP BTP services for 200+ enterprise insurers, banks, and large corporations across 20+ countries.

Ownership category

akta.pro rank

Product category

Insurance Core Systems Software (Insurtech)

NAICS

Software Publishers (5132)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

akta.pro secondary industry

Compliance, Regulatory Reporting & Insurance Document Automation (THALALAL)

Keywords

• Insurance core systems
• Insurtech software platforms
• Cloud migration services
• SAP BTP consulting
• Customer experience platforms

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Insurance Technology Software & Licensing: License fees and SaaS subscriptions for proprietary insurance core platforms (VisualTIME, Policysense) and customer experience solutions (Be Aware 360). Includes software updates, support, and access to cloud-hosted environments. Revenue recognized as recurring and one-time licensing depending on deployment model (on-premise, cloud, SaaS).
2. Professional Services - Insurance Digital Transformation: Implementation, configuration, data migration, integration, testing, training, and go-live support for insurance technology deployments. Followed by annual maintenance and continuous improvement contracts. Includes project-based and retainer engagement models.
3. Cloud Services & Multicloud Management: Cloud consulting, migration, administration, and managed services across AWS, Azure, and Oracle Cloud. Services include Cloud Care (24/7 managed services for insurers), Cloud Control (FinOps, optimization), Cloud Migration, and Cloud Report (local billing). Revenue generated through recurring managed services contracts.
4. Platform Administration & Support: Database and application server administration for mission-critical platforms (Oracle, WebLogic, Sybase, SQL Server, DB2, BEA, Tuxedo, WAS). Includes 24/7 operational continuity services, incident response, and cybersecurity assessments.
5. SAP BTP Consulting & Low-Code Development: Consulting and development services for SAP Business Technology Platform including SAP Build (Apps, Process Automation, Work Zone), SAP Data & Analytics (HANA Cloud, IQ, ASE, Analytics Cloud, Datasphere), and Mendix Low-Code. Revenue from project-based consulting engagements.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

In Motion develops, licenses, and implements proprietary insurance technology platforms (VisualTIME and Policysense) that run the end-to-end insurance value chain across life, health, P&C, and automotive lines, including product design, policy administration, claims, billing, reinsurance, and commissions. The company supplements these software platforms with AI-powered customer experience technology (Be Aware 360), SAP BTP consulting, and managed multicloud services (AWS, Azure, Oracle Cloud) for insurance carriers and financial institutions across Latin America.

Product overview

In Motion offers a comprehensive portfolio of digital solutions for the insurance industry and enterprise transformation, comprising three primary platforms: VisualTIME (class-world insurance Core system with modules for product design, new business, policy administration, claims, reinsurance, collections, commissions, self-service portals, and mobile protection); Policysense (cloud-native, Low-Code, microservices-oriented next-generation insurance suite with sales, distribution, policy, claims, reinsurance, and collections modules); and Be Aware 360 (AI-powered customer experience platform with omnichannel desktop, social media management, AI chatbots, social monitoring, and BPM capabilities). The portfolio also includes SAP BTP solutions (SAP Build for Low-Code development, SAP Data & Analytics with databases and analytics cloud), and Cloud Services (Cloud Care, Cloud Analytics/ML, Cloud Control Migration & DRP, Cloud Report, and Cloud Control FSI Edition) plus Platform Administration Services.

Differentiator

Problem solved

Functional benefit

Brands

• VisualTIME: Core insurance platform covering the full insurance value chain including policy administration, claims management, and digital portals
• Policysense
• Be Aware 360
• Cloud Care
• Cloud Report
• Cloud Control FSI Edition
• CoverMe
• VisualTIME ARL

Products and services

• VisualTIME End-to-end insurance core system managing the complete insurance value chain across Life, Health, Property & Casualty, and Automotive lines for medium and large insurance carriers. Supports product design factory, new business/subscription, policy administration, claims, billing & collections, reinsurance/coinsurance, and agent/broker commissions with multi-company, multi-language, multi-currency architecture, API connectivity, and oAUTH 2.0 security. Deployed 60+ times across 20+ countries with Low-Code configuration tools and omnichannel customer experience.
• Policysense Next-generation cloud-native, Low-Code, microservices-oriented insurance IT suite for digital transformation of critical insurance processes — covering sales, distribution, policy administration, claims, reinsurance, and collections — designed to increase sales, improve operational efficiency, and reduce risks. Available in 7+ countries with API-first connectivity and 100% cloud deployment.
• Be Aware 360 AI-powered customer experience platform that captures and consolidates customer conversations across omnichannel communications (phone, email, chat, WhatsApp, Facebook, Instagram, Telegram, WeChat, SMS), enables team collaboration, problem resolution, and trend detection through a unified desktop. Includes intelligent chatbots, social listening/monitoring, BPM workflow designer, and analytics dashboards. Has handled 320,000+ customer cases across 1,700+ supported agents in multiple countries.
• SAP BTP Solutions SAP Business Technology Platform solutions grouping Data Management, Analytics, AI, Low-Code Application Development, Process Automation, and Integration in a unified environment. Delivered through Tech 1 Group powered by In Motion under SAP Silver Partner status, including SAP Build (Apps, Process Automation, Work Zone) and SAP Data & Analytics (HANA Cloud, IQ, ASE, Analytics Cloud, Datasphere).
• Cloud Care (Managed Cloud Services for Insurance) 24/7 managed cloud service designed specifically for the insurance sector ensuring operational continuity, advanced monitoring, and regulatory compliance with AWS best practices across migration, FinOps, security, and ongoing administration.
• Cloud Analytics & Machine Learning Specialized consulting for data analytics and machine learning on AWS to enhance Business Intelligence strategies and informed decision-making, including ML models applied to insurance use cases (fraud detection, risk assessment, claims management, customer retention) and a CoE for AI, Analytics, Computing, and Security.
• Cloud Control Migration & DRP Comprehensive IT consulting service for cloud migration, disaster recovery planning (DRP), and infrastructure optimization on AWS, combining Well-Architected Framework practices with multi-account governance (AWS Control Tower), disaster recovery, encrypted storage (AWS KMS), audit trails (CloudTrail), governed data analytics (Glue, Redshift, Lake Formation), and continuous security (Security Hub).
• Cloud Report (Local AWS Billing) Local billing service for AWS clients enabling payment in local currency without international credit card commissions, with 30-day payment terms, access to AWS credits and proof-of-concept programs, and visibility into cloud spending and savings.
• Cloud Control FSI Edition Cloud infrastructure solution on AWS for highly regulated financial and insurance organizations, combining AWS Well-Architected Framework practices with multi-account governance (AWS Control Tower), disaster recovery, encrypted storage (AWS KMS), audit trails (CloudTrail), governed data analytics (Glue, Redshift, Lake Formation), and continuous security (Security Hub). Designed for compliance with PCI DSS, ISO 27001, and data protection laws.
• Platform Administration Services Specialized services for Administration and Support of Mission Critical Platforms covering databases and application servers (Oracle, WebLogic, Sybase, SQL Server, DB2, BEA, Tuxedo, WAS) with 24/7 operational continuity services, incident response, and cybersecurity assessments.
• CoverMe Cloud-based mobile device monitoring and insurance platform enabling remote enrollment, fraud detection, diagnostics, messaging, tracking, and alerts for insurance carriers offering mobile device protection products.

Quantifiable outcome

• Colsanitas (Keralty) reached near 900,000 insured clients in under 2 years with VisualTIME cloud implementation.
• +5 more outcomes

Named customers31 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability11 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and major.

• OptiSoft (iTech Group)coreStrategic or Co-development Partner · 1 July 2021Strategic alliance between In Motion and OptiSoft (part of iTech Group, ~30 technology companies) to serve SAP Sybase customers in Mexico. In Motion provides Sybase expertise and execution while OptiSoft manages sales and client relationships. Alliance emerged after SAP's acquisition of Sybase created a gap in commercial support and consulting in the Mexican market. Joint clients include Banregio and HDI Seguros.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Advanced Tier Services Partner with Financial Services Competency (FSI), Solution Provider Program, Public Sector Partner, Well-Architected Partner Program, and Amazon EC2 for Windows Server Delivery certifications. In Motion delivers cloud migration, managed services, and FinOps for insurance and financial services customers on AWS. Joint case studies include Insignia Life (first cloud-native insurer in Latin America), Colsanitas, and HDI Seguros migrations.
• SAP (via Tech 1 Group)coreTechnology or IntegrationSAP Silver Partner specializing in SAP Business Technology Platform (SAP BTP), including SAP Build (Apps, Process Automation, Work Zone), SAP Data & Analytics (HANA Cloud, IQ, ASE, Analytics Cloud, Datasphere). Tech 1 Group, powered by In Motion, provides consulting, implementation, development, and training services for SAP BTP deployments. Certified consultants with expertise across the full SAP BTP portfolio.
• Mendix (Siemens)majorTechnology or IntegrationMendix Low-Code platform partner for rapid application development. In Motion offers Mendix-based development services for insurance and enterprise customers seeking to build custom applications with minimal coding. Listed as one of Policysense's strategic partners.
• Google CloudmajorTechnology or IntegrationGoogle Cloud partner listed among Policysense's strategic partners for cloud-native insurance technology deployment options beyond AWS.
• GenesysmajorTechnology or IntegrationGenesys is listed as a technology partner supporting Be Aware 360 customer experience platform. Genesys provides contact center and communication platform capabilities that integrate with Be Aware 360's omnichannel customer service solution.
• OraclemajorTechnology or IntegrationOracle Platinum Partner and Authorized Education Center for Oracle technology. In Motion provides Oracle database administration (WebLogic, Tuxedo, WAS) and SOA solutions. One of the primary Chilean companies in Oracle information technology platforms, with 20+ years of presence in the Latin American market.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Insurity: Insurance software and analytics provider for P&C, workers' comp, and specialty insurers, with cloud-hosted core platforms. Particularly relevant given In Motion's VisualTIME ARL (occupational risk) module, a niche Insurity also serves.
• EIS Group: Cloud-native, API-first core insurance platform (EIS CoreSuite) for life, health, and P&C carriers. Closely aligned to In Motion's Policysense positioning and competing for similar modernization budgets.
• Guidewire Software: Global leader in core insurance SaaS (PolicyCenter, ClaimCenter, BillingCenter) for P&C and life insurers. Most direct competitor to VisualTIME/Policysense, particularly as Guidewire expands its LatAm presence with cloud-native InsuranceSuite on AWS.
• Prima Solutions: European insurtech offering cloud-native core insurance platforms (life, health, P&C). Comparable in mid-market insurance SaaS positioning to Policysense and a potential competitor as it expands internationally.
• Duck Creek Technologies: Cloud-native core insurance platform serving P&C and commercial insurers worldwide. Competes head-on with In Motion's core platform offering and is actively expanding into the Americas with SaaS deployments.
• Majesco: Cloud-native insurance core, analytics, and CX platform serving P&C, life, and group insurers globally. Directly comparable to In Motion's combined core + analytics + CX portfolio and a credible competitor in LatAm pursuits.

Regional players

• Sonda: Latin America's largest IT services and systems integration company (Chile-headquartered) with a sizable financial services and insurance practice. Competes with In Motion on cloud migration, application services, and digital transformation for LatAm insurers.
• Baufest: Argentina-based software engineering and digital transformation firm with a strong insurance and financial services practice across LatAm. Comparable on custom software, cloud, and SAP-centric delivery to insurance carriers.
• TIVIT: Major Brazilian IT services and cloud provider serving financial services and insurance clients across LatAm. Overlaps with In Motion in cloud migration, managed services, and insurance digital transformation in the Southern Cone and Brazil.

Broad incumbents

• Accenture (Industry X / Insurance): Global systems integrator with a sizable insurance industry practice offering cloud, core modernization, and digital transformation services. Represents the broad-incumbent competitive alternative when LatAm carriers issue large multi-tower transformation RFPs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@InMotionGroup
• Xx.com/In__Motion

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about In Motion