What Galactic Performance Solutions does

Galactic Performance Solutions is a privately held B2B incentives and performance improvement company founded in 1992 and headquartered in Arlington, Texas (with an additional Grapevine, Texas office). The firm designs, implements, and manages corporate incentive programs, meetings and events, and reward/loyalty programs for mid-to-large organizations across diverse verticals including pharmaceutical, insurance, manufacturing, finance, broadcasting, and convenience-store retail. Its core customer proposition is full-service program delivery from strategic consultation through execution, paired with measurable ROI claims around sales productivity, retention, and revenue lift.

The company's technology stack centers on three proprietary platforms: CHIIPs® (a points-based loyalty system redeemable against a 1.4 million-item merchandise catalog), ItsMyTRP® (a self-service individual travel booking platform), and Accru-IT™ (a manufacturer rebate and travel accrual service built in partnership with InfoRhythm InfoMetrics® for the C-store retail vertical). These are supported by an in-house Microsoft-certified technology department (.NET/ASP.NET stack) that delivers custom web applications, participant portals, dynamic reporting engines, and proprietary online registration systems. The company holds registered trademarks on CHIIPs®, ItsMyTRP®, and Accru-IT™, and claims over 300 years of combined staff industry experience.

Galactic generates revenue through three streams: professional services for incentive program design and management, subscription/recurring technology licensing for its online reward platforms, and managed services via the Accru-IT™ rebate offering. Go-to-market is direct enterprise sales — a hunter/farmer hybrid led by a VP of Sales with a Director of Business Development, supported by inside sales for mid-market prospects and managed through HubSpot CRM. No public pricing tiers are disclosed; engagements are custom-quoted based on program scope and participant count. Distribution is direct-to-enterprise with no reseller or marketplace channels. The firm is owner-operated with no disclosed institutional investors and reinvests profits internally.

Name

Galactic Performance Solutions

Legal name

Galactic Performance Solutions

Website

https://galacticps.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Galactic Performance Solutions is a private B2B incentives and performance improvement firm that designs, implements, and manages corporate travel incentives, meetings, events, and points-based loyalty programs for mid-to-large enterprises across multiple industries using its proprietary CHIIPs®, ItsMyTRP®, and Accru-IT™ platforms.

Ownership category

akta.pro rank

Product category

Corporate Incentive and Performance Improvement Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Convention and Trade Show Organizers (561920), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Loyalty, Rewards & Incentive Programs (BPAFAMAE)

akta.pro secondary industries

Loyalty Program Management Platforms (Earn/Burn, Rules Engine, Member Lifecycle) (THALAKAA), Rewards, Recognition & Merchandise Sourcing (Points, Catalogs, Gift Cards) (THAHANAC), Full-Service Event Planning & Production (HSACAAAA), Meeting & Event Program Technology (Registration, Apps, Badging) (THACAFAB), Sales & Catering / Group & Event Management (THALACAM)

Keywords

• Corporate incentive programs
• Travel incentive services
• Reward points platforms
• Meeting event management
• Performance improvement solutions

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Incentive Program Management Services: Full-service program design, implementation and management of corporate incentive programs including travel incentives, reward points programs, and meetings/events. Professional services covering consultation, marketing support, and execution.
2. Technology Solutions: Online reward platforms, self-service participant portals, and custom-built web and application solutions. Platform licensing and customization services.
3. Accru-IT Rebate and Loyalty Services: Manufacturer rebate and travel accrual program services for C-store retail community through Accru-IT partnership, addressing sales performance compliance.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Galactic Performance Solutions designs, implements, and manages corporate incentive and performance improvement programs for mid-to-large organizations. Its offerings include group travel incentives, the CHIIPs® points-based reward platform (with a 1.4 million-item merchandise catalog and ItsMyTRP® individual travel bookings), full-service meetings and events management, business analytics/reporting, and Accru-IT™ manufacturer rebate programs for the C-store retail community. Services span consultation, marketing support, program execution, and ongoing data-driven program management through an in-house Microsoft-certified technology team.

Product overview

Galactic Performance Solutions offers a platform of incentive, engagement, and performance improvement solutions. The core portfolio includes group travel incentives and meetings & events management services, combined with technology-enabled reward platforms. The primary technology products are CHIIPs® (a points-based reward program with 1.4 million merchandise catalog items) and ItsMyTRP® (individual travel booking platform). Business Analytics provides data management and reporting capabilities. The company also offers custom-built web and application solutions and self-service participant portals. Accru-IT™ is a sub-brand focused on manufacturer rebate services for the C-store retail community, delivered through partnership with InfoRhythm.

Differentiator

Problem solved

Functional benefit

Brands

• CHIIPs®: CHoice Individual Incentive Points - a points program where employees or customers are rewarded with points that can be used to buy merchandise from a catalog with 1.4 million items or book travel.
• ItsMyTRP®
• Accru-IT™

Products and services

• Travel Incentives Group travel incentive programs designed to recognize top performers with trips, including incentive consultation, marketing enhancements, full-service management, and global destination access for corporate clients.
• CHIIPs® (CHoice Individual Incentive Points) Points-based reward program allowing participants to earn points for engagement and participation, redeemable for merchandise from a catalog of 1.4 million items or for travel bookings via ItsMyTRP®.
• ItsMyTRP® Individual travel rewards platform enabling participants to build vacation packages using flights and hotels around the globe, providing a self-service travel booking experience for incentive program participants.
• Meetings & Events Full-service meeting planning and event management including hotel and venue sourcing, flight budgeting, custom meeting websites, audio/visual support, on-site staffing, proprietary online registration, and data tracking with ROI consultation for corporate meetings.
• Business Analytics Data management and analytics solutions utilizing Microsoft-certified technology with dynamic reporting engines for real-time data access, custom reporting formats, data tracking, program compliance, and trend analysis for incentive programs.
• Accru-IT™ Manufacturer rebate and travel accrual program service designed for the convenience store retail community to increase profitable growth through sales performance compliance, combining InfoMetrics™ data technology with Galactic's travel and loyalty program management expertise.

Quantifiable outcome

• Companies with effective recognition programs have 31% lower voluntary turnover
• +6 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• InfoRhythm InfoMetrics™coreTechnology or Integration · 1 September 2014Partnership with InfoRhythm InfoMetrics™, the AWMA sponsored data management partner, to create Accru-IT™. Provides manufacturer rebate and travel accrual program services for the C-store retail community, combining InfoMetrics™ technology with Galactic's travel and loyalty program management expertise.
• InRhythmcoreStrategic or Co-development Partner · 1 September 2014Partnership with InRhythm (InfoRhythm) to develop and deliver the Accru-IT™ solution for supply chain rebate and loyalty services. Viv Penninti, President of InRhythm, stated the joint solution will provide significant value to customers.
• AWMA (American Wholesale Marketers Association)minorStrategic or Co-development Partner · 1 September 2014AWMA-sponsored InfoMetrics™ data management partner through the Accru-IT™ partnership. Scott Ramminger, President and CEO of AWMA, commented on enhancing value of InfoMetrics™ to AWMA members.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ITA Group: ITA Group is one of the largest independently held engagement and incentive companies in the U.S., offering travel incentives, merchandise rewards, loyalty programs, and meetings & events. It directly overlaps with Galactic's full-service incentive travel and recognition portfolio and serves similar mid-to-large enterprise buyers.
• BI WORLDWIDE: BI WORLDWIDE designs and manages loyalty, incentive, and engagement programs globally, with a comparable mix of merchandise, travel rewards, and recognition technology. It is a primary head-to-head competitor for Galactic's enterprise incentive travel and points-based reward engagements.
• Maritz Motivation Solutions: Maritz operates a long-standing incentive travel, rewards, and loyalty division that competes directly with Galactic's group incentive travel and CHIIPs-style points programs. It is one of the most established names in the corporate incentive space and shares Galactic's full-service delivery model.
• Hinda Incentives: Hinda provides merchandise rewards, gift cards, and incentive program management services to corporations and channel partners, mirroring Galactic's CHIIPs merchandise catalog and travel redemption offerings. It is a directly comparable mid-sized incentive fulfillment and program management peer.
• MotivAction: MotivAction designs and delivers employee recognition, sales incentive, and loyalty programs, with a similar technology-enabled service model to Galactic's. It competes for the same mid-market enterprise buyer purchasing integrated reward platforms.
• Carlton One Engagement: Carlton One Engagement (formerly One10) provides sales incentive, channel loyalty, and employee recognition solutions with a comparable mix of points, merchandise, travel, and meetings. It competes with Galactic across both CPG/manufacturer and enterprise verticals.
• EGR International: EGR International is a full-service event, incentive travel, and meetings management company serving enterprise clients, comparable to Galactic's meetings & events and travel incentive offerings. It is a similarly sized competitor in the corporate incentive/mice space.

Emerging players

• Augeo: Augeo is a technology-driven engagement and loyalty platform provider serving enterprise loyalty, employee recognition, and channel incentive programs. It overlaps with Galactic's CHIIPs and ItsMyTRP platforms but tends to compete more on SaaS/platform terms than full-service program delivery.

Broad incumbents

• Kognitiv (formerly Aimia): Kognitiv operates a global loyalty technology and data platform serving enterprises in travel, retail, and financial services. It competes with Galactic's loyalty platform offering at the larger end of the market and represents the SaaS-native direction Galactic's proprietary platforms could evolve toward.
• Blackhawk Network: Blackhawk Network is a major provider of prepaid gift cards, reward catalogs, and branded payments used inside corporate incentive and recognition programs. It is a broad incumbent competitor in the merchandise/gift-card reward fulfillment layer of Galactic's CHIIPs catalog.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/108120509262088
• Xx.com/GalacticPS
• Pinterestpinterest.com/GalacticPS

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Galactic Performance Solutions