ServantecGlobal
ServantecGlobal is a privately held Austin-headquartered managed services provider delivering managed IT, cybersecurity, and hosting services to SMBs, non-profits, healthcare providers, and DoD contractors across Texas and Florida.
- Company typePrivate
- Founded2018
- HeadquartersAustin, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ServantecGlobal does
ServantecGlobal, Inc. is a privately held, Austin-headquartered managed services provider (MSP) delivering managed IT, professional IT, cybersecurity, penetration testing, office relocation, and website hosting services primarily to small and mid-sized businesses across Texas and Florida, with five service-area offices (Austin, San Antonio, Dallas, Houston, Orlando). The company operates its own datacenter used to host customer applications and databases, supports clients with a 24/7 help desk and 24/7 network monitoring, and offers a Co-Managed IT model that supplements — rather than replaces — clients' in-house IT teams.
Its core technology stack is conventional MSP infrastructure: in-house datacenter hosting, endpoint and network monitoring, SIEM/SOC-style cybersecurity protection, and offensive security testing. Revenue is generated predominantly through recurring managed-service contracts at fixed monthly rates, supplemented by project-based professional services, subscription-style cybersecurity protection, pen testing engagements, and recurring website hosting. A differentiated growth vector is the company's CMMC 2.0 and DFARS Interim Rule compliance practice, which targets the 300,000+ member Defense Industrial Base, and a co-managed IT offering that extends reach to mid-market firms with existing IT staff.
The go-to-market motion is consultative and sales-led, driven by free consultations, free 10-minute discovery calls, and a no-obligation cybersecurity risk assessment that converts to customizable monthly service plans. ServantecGlobal supplements direct outreach with content marketing (an active blog, IT budgeting white paper, newsletter), a referral program, and event participation including the Customer Connect Expo 2026 in Atlanta. The firm has not disclosed revenue, headcount growth, or external funding, and operates with a small (11–50 employee) team carrying over 50 years of combined technology experience.
ServantecGlobal firmographics
Firmographics- Name
- ServantecGlobal
- Legal name
- ServantecGlobal, Inc.
- Website
- https://servantecglobal.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ServantecGlobal is a privately held Austin-headquartered managed services provider delivering managed IT, cybersecurity, and hosting services to SMBs, non-profits, healthcare providers, and DoD contractors across Texas and Florida.
- Ownership category
- akta.pro rank
ServantecGlobal industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Business Support Services (5614), Other Support Services (5619)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where ServantecGlobal is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
ServantecGlobal business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed service where ServantecGlobal takes on the role of an outsourced IT department for a fixed monthly rate, installing, supporting, and maintaining users, devices, and PCs on a routine basis. Core recurring revenue stream.
- Professional IT Services: Project-based engagements helping customers explore, evaluate, and choose the best technology solutions, including technology change management consulting.
- Cybersecurity Protection (24/7): Continuous monitored network and cybersecurity protection delivered as a subscription-style service, including CMMC and DFARS compliance support for DoD contractors.
- Penetration Testing Engagements: Project-based ethical hacking and vulnerability assessment engagements that identify security gaps and provide remediation guidance.
- Website Hosting & Design: Recurring hosting plus design services for new or existing businesses to build web presence, leveraging the company's own datacenter.
- Time and Materials (Break-Fix) IT Support: Hourly break-fix support option where clients pay an agreed-upon hourly rate for technicians to fix problems as they occur. Positioned as a non-core / secondary offering.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customizable managed IT service plans |
| Usage-based | Pay-as-you-go | Time and Materials / Break-Fix |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
ServantecGlobal product offering
Product offeringCore offering
ServantecGlobal is a managed services provider that delivers outsourced IT support, 24/7 cybersecurity monitoring, penetration testing, technology consulting, office relocation planning, and website hosting to small and mid-size businesses. Its core Managed IT Services offering acts as a client's outsourced IT department on a fixed monthly rate, complemented by a co-managed IT model for firms that already have internal IT staff. The company operates its own datacenter used to host client applications and databases, and it offers specialized CMMC 2.0/DFARS compliance support for Department of Defense contractors.
Product overview
ServantecGlobal is a managed services provider (MSP) offering a portfolio of IT services rather than a single unified software product. The core Managed IT Services offering is complemented by Professional IT Services, Cybersecurity Protection, Penetration Testing, Office Relocation and Website Hosting. Adjacent offerings include a Co-Managed IT model that supplements clients' internal IT teams, a free Cybersecurity Risk Assessment, Cybersecurity Awareness Training, Business Continuity and Disaster Recovery (BCDR) planning, and CMMC/DFARS compliance support for defense contractors. The company operates its own datacenter used for hosting customer applications and databases, and maintains 24/7 help desk and network monitoring capabilities. Together these services form a complete IT outsourcing stack for small and medium-sized businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT support offering in which ServantecGlobal acts as an outsourced in-house IT department for a fixed monthly rate, providing installation, support and maintenance of users, devices, PCs, hardware and software, plus 24/7 help desk support and 24/7 network monitoring. Designed for small and medium-sized businesses lacking internal IT resources.
- Professional IT Services Consulting offering from the ServantecGlobal Professional Services Group that helps clients explore, evaluate and choose the best technology solutions for their company, covering technology roadmap, change management and business alignment. Targeted at SMBs struggling to take advantage of the latest technology.
- Cybersecurity Protection 24/7 monitored network security service that proactively watches client networks, manages logs and detects threats, including Security Information and Event Management (SIEM) and Security Operations Center (SOC)-style monitoring. Designed to give SMB clients peace of mind through continuous threat detection.
- Penetration Testing Offensive security service in which experienced pen testers attempt to discover vulnerabilities in a client's environment and provide remediation guidance, performed without disrupting the client's business operations. Targeted at organizations seeking to validate security posture.
- Office Relocation Technology Planning Technology planning and coordination service for clients moving offices, covering phones, internet and other IT infrastructure needs to ensure uninterrupted transitions with no downtime. Targeted at businesses undergoing office moves.
- Website Hosting and Design Website design and hosting service supporting new businesses or companies looking to increase their online exposure, leveraging ServantecGlobal's own datacenter for hosting applications and databases. Targeted at SMBs and new businesses.
- Co-Managed IT Hybrid service model that augments a client's internal IT department rather than replacing it, providing supplemental monitoring, maintenance, troubleshooting and specialized expertise so internal teams can focus on strategic projects. Targeted at growing companies with in-house IT staff that need capacity or specialist support.
- CMMC / DFARS Compliance Support Advisory service helping Department of Defense contractors and Defense Industrial Base supply chain members prepare for Cybersecurity Maturity Model Certification (CMMC 2.0) and the DFARS Interim Rule, including NIST SP 800-171 self-assessment, SPRS score submission, System Security Plan (SSP) and Plan of Action and Milestones (POA&M) development. Targeted at DoD contractors and the 300,000+ member DIB.
- Business Continuity and Disaster Recovery (BCDR) Planning Strategy and plan development service covering risk assessment, business impact analysis, continuity planning, disaster recovery planning and periodic testing of backup and recovery procedures. Targeted at SMBs needing resilience and continuity guarantees.
- Cybersecurity Awareness Training Employee-focused training program designed to teach staff how to identify phishing, social engineering and other cyber threats, fostering a culture of security awareness. Targeted at SMB and mid-market clients seeking to reduce human-factor cyber risk.
Quantifiable outcome
- Over 50 years of combined technology experience across the technician team
Companies that use ServantecGlobal
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
ServantecGlobal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ServantecGlobal partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
ServantecGlobal competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-Atlantic and national MSP offering managed IT, cybersecurity, 24/7 help desk, and cloud services to SMB and mid-market clients — a directly comparable competitor in scale, service portfolio, and target buyer.
- Ntiva: Mid-sized MSP providing managed IT, cybersecurity, cloud, and compliance services to SMBs across multiple US regions; nearly identical service mix and customer profile to ServantecGlobal.
- BMT (Corsica): Regional managed IT and cybersecurity provider serving SMB and mid-market clients with managed IT, SOC, and compliance services — comparable service portfolio and SMB focus.
- Computex Technology Solutions: Houston-based managed IT and cybersecurity services provider serving SMB and mid-market businesses across Texas — direct regional competitor with overlapping Texas footprint and managed services portfolio.
Broad incumbents
- TPx Communications: National managed services provider offering managed IT, cybersecurity, UCaaS, and connectivity to SMBs — a larger incumbent with broader geographic reach and overlapping core offerings.
- SHI International: Large IT solutions provider offering managed services, cybersecurity, and professional services across the US — broader portfolio and deeper enterprise reach than ServantecGlobal, but overlapping on SMB IT outsourcing.
- ePlus Technology: National IT solutions and managed services provider with cybersecurity and cloud practices serving mid-market and enterprise — overlaps with ServantecGlobal's professional IT and security service lines at a larger scale.
Emerging players
- Redspin (now part of Lightship Security / aTek): Specialized CMMC and FedRAMP cybersecurity advisory serving DoD contractors — directly comparable CMMC/DFARS service offering that competes for the same defense-industrial-base clients ServantecGlobal targets.
Others
- ConnectWise: Leading MSP software platform (PSA, RMM, cybersecurity) used by thousands of MSPs globally — not a direct competitor but the platform backbone that ServantecGlobal likely uses to run its managed service operations.
- NinjaOne: MSP-focused RMM and endpoint management platform competing with ConnectWise — adjacent ecosystem provider whose automation capabilities shape the cost structure of every SMB MSP.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ServantecGlobal social profiles
Digital presenceServantecGlobal financial estimates
Financial estimateRevenue estimate
Valuation estimate
ServantecGlobal leadership team
Management profileNumber of profiles
Profiles1 record
ServantecGlobal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ServantecGlobal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ServantecGlobal
What does ServantecGlobal do?
ServantecGlobal is a managed services provider that delivers outsourced IT support, 24/7 cybersecurity monitoring, penetration testing, technology consulting, office relocation planning, and website hosting to small and mid-size businesses. Its core Managed IT Services offering acts as a client's outsourced IT department on a fixed monthly rate, complemented by a co-managed IT model for firms that already have internal IT staff. The company operates its own datacenter used to host client applications and databases, and it offers specialized CMMC 2.0/DFARS compliance support for Department of Defense contractors.
Is ServantecGlobal a public or private company?
ServantecGlobal is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ServantecGlobal founded?
ServantecGlobal was founded in 2018. It employs 11 to 50 people.
Where is ServantecGlobal based?
ServantecGlobal is headquartered in Austin, United States, in the North America region.
How does ServantecGlobal make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are professional IT Services, cybersecurity Protection (24/7), penetration Testing Engagements, website Hosting & Design and time and Materials (Break-Fix) IT Support.
Who are ServantecGlobal's main competitors?
Direct peers on record are Dataprise, Ntiva, BMT (Corsica) and Computex Technology Solutions. Broad incumbents are TPx Communications, SHI International and ePlus Technology. Redspin (now part of Lightship Security / aTek) is listed as an emerging player. Others are ConnectWise and NinjaOne.
Does ServantecGlobal have an API?
No public API is recorded for ServantecGlobal.
What industry is ServantecGlobal in?
ServantecGlobal's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 5614 and its SIC code is 7370.