HealthCare Chaplaincy Network

Name

HealthCare Chaplaincy Network

Legal name

HealthCare Chaplaincy, Inc.

Website

https://healthcarechaplaincy.org

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Healthcare Chaplaincy Services

NAICS

Ambulatory Health Care Services (621), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Health Services (8000), Services-Membership Organizations (8600), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industries

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Patient Feedback, Surveys, Reputation & Experience Measurement (VoC) (HLACAEAH)

Keywords

• Healthcare chaplaincy services
• Spiritual care programs
• Professional chaplain staffing
• Pastoral care consulting
• Telehealth chaplaincy programs

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Institution Service Contracts: HCCN generates revenue by providing professional chaplaincy services to hospitals and healthcare organizations through staffing and consulting agreements. Services include on-site chaplaincy deployment, strategic consulting, and program licensing.
2. Program Licensing: HCCN licenses its technology-based programs including telehealth modules (Spiritual Care Connect, Palliative Connect), HCCN-TV programming, and Chappy virtual chaplaincy services to healthcare institutions, custom-branded for each organization.
3. Excellence in Spiritual Care Award: HCCN offers the ESCA award program to healthcare institutions that undergo a three-step assessment process. The program includes self-assessment tools, consultation, and a proprietary standards evaluation framework.
4. Donations and Charitable Contributions: As a 501(c)(3) nonprofit, HCCN relies on tax-deductible donations from individuals, corporations, and foundations. The organization runs annual giving campaigns, workplace giving programs, planned giving initiatives, and receives gifts of stock and securities.
5. Education and Training Programs: HCCN offers courses through the SCA Learning Center including certificate programs in palliative care, Spiritual Care Grand Rounds webinars, volunteer training resources, and Chaplaincy Management Training programs.

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

HealthCare Chaplaincy Network (HCCN) is a global 501(c)(3) nonprofit founded in 1961 that provides professional chaplaincy and spiritual care services to healthcare institutions. Its offerings include on-site chaplaincy staffing, telehealth programs (Spiritual Care Connect, Palliative Connect), HCCN-TV content licensing, Chappy virtual chaplaincy, and the Excellence in Spiritual Care Award (ESCA). The organization also delivers education and certification via the Spiritual Care Association and partners on research through the Spears Research Institute.

Product overview

HealthCare Chaplaincy Network (HCCN) offers a comprehensive suite of spiritual care products and services centered around professional chaplaincy. The core portfolio includes on-site chaplaincy services at healthcare institutions, telehealth programs (Spiritual Care Connect, Palliative Connect), and virtual chaplaincy through Chappy. Supporting services include the Excellence in Spiritual Care Award (ESCA) for institutional recognition, HCCN-TV programming, consulting services, and the SCA Learning Center with 25+ online courses. Education is delivered through the Institute for Clinical Pastoral Training partnership, and research is advanced via the Spears Research Institute. The Spiritual Care Resources App provides mobile access to spiritual care practices. The annual Caring for the Human Spirit Conference serves as the primary industry gathering. HCCN's affiliate, the Spiritual Care Association, handles certification and membership.

Differentiator

Problem solved

Functional benefit

Brands

• Spiritual Care Association (SCA): First multidisciplinary international professional membership association for spiritual care providers that establishes evidence-based quality indicators, scope of practice, and knowledge base for spiritual care.
• Capstone University
• HCCN-TV
• Chappy
• Spiritual Care Connect
• Palliative Connect

Products and services

• On-Site Chaplaincy Services
• Consulting Services
• Excellence in Spiritual Care Award (ESCA)
• Telehealth Programs (Spiritual Care Connect and Palliative Connect)
• HCCN-TV
• Chappy Virtual Chaplaincy
• SCA Learning Center
• Clinical Pastoral Education (CPE)
• Spiritual Care Resources App
• Chaplaincy Quick Test

Quantifiable outcome

• 72% of patients note their spiritual needs were minimally met or not supported, indicating significant market opportunity
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

13 partnerships are on record, tiered core and major.

• Spiritual Care Association (SCA)coreStrategic or Co-development PartnerSCA is a multidisciplinary international professional membership association for spiritual care providers and the first ever membership association for spiritual care that establishes evidence-based quality indicators, scope of practice, and knowledge base. Now with 18 offices in 17 countries. SCA develops and disseminates resources to educate and certify chaplains, backed by evidence-based Common Standards. HCCN is the parent organization of SCA.
• Institute for Clinical Pastoral Training (ICPT)coreStrategic or Co-development PartnerHCCN's educational partner offering standardized and evidence-based CPE (Clinical Pastoral Education) training program to chaplains and spiritual care providers. ICPT's CPE program utilizes SCA standardized evidence-based curriculum. CPE cohorts are offered four times per year. HCCN supplies its evidence-based curriculum for chaplaincy students to ICPT, which teaches over 600 students each year.
• Capstone UniversitycoreStrategic or Co-development PartnerAn interfaith institution that focuses on care of the human spirit and educates professionals of many disciplines to provide spiritual care to more effectively alleviate suffering of patients, clients, and congregants. HCCN is the parent organization of Capstone University. The university offers Master's and Doctoral degree programs in Spiritual Care, Chaplaincy, Spiritual Direction, Thanatology, Divinity, and Clinical Pastoral Psychotherapy.
• John Templeton FoundationmajorStrategic or Co-development PartnerMajor funder of HCCN's research initiatives including the landmark 2014 conference and six groundbreaking studies on spiritual care effectiveness. The foundation supports discoveries relating to Big Questions of human purpose and ultimate reality. Research supported includes projects at Dana Farber Cancer Institute, Children's Mercy Hospital, Emory University, Duke University, and others.
• Memorial Sloan Kettering Cancer CentercoreStrategic or Co-development PartnerMajor healthcare institution where HCCN provides professional chaplaincy clinical services. HCCN chaplains work at MSKCC, providing spiritual care to cancer patients and families.
• Hospital for Special SurgerycoreStrategic or Co-development PartnerMajor orthopedics hospital where HCCN has built, staffed, and administers the chaplaincy department. HCCN's latest efforts to advance the field of spiritual care are implemented at HSS including evidence-based Quality Indicators and Scope of Practice.
• NYU Langone Medical CentercoreStrategic or Co-development PartnerAcademic medical center where HCCN provides professional chaplaincy services through staff chaplains at NYU Langone.
• Lifespan Health SystemmajorStrategic or Co-development PartnerMajor Rhode Island health system including Rhode Island Hospital, Hasbro Children's Hospital, The Miriam Hospital, and Newport Hospital where HCCN provides chaplaincy services.
• U.S. Department of Veterans AffairsmajorStrategic or Co-development PartnerVA chaplains mounted the initial effort resulting in HCPCS codes for chaplaincy services. HCCN built upon this work to extend the codes to all chaplains in healthcare. VA codes (Q9001, Q9002, Q9003) served as the foundation for the new universal CMS codes.
• Centers for Medicare & Medicaid Services (CMS)coreOthersCMS approved HCPCS Level II codes for chaplaincy and spiritual care, a crucial step toward full integration of spiritual care in the medical arena. This enables standardized measurement and documentation of chaplaincy work in institutional EMRs across all healthcare settings.
• AscensionmajorStrategic or Co-development PartnerSubmitted comments in support of CMS HCPCS codes for chaplaincy, supporting HCCN's advocacy efforts for recognition of spiritual care services.
• National Hospice and Palliative Care Organization (NHPCO)majorStrategic or Co-development PartnerSubmitted comments in support of CMS HCPCS codes for chaplaincy, supporting HCCN's advocacy efforts.
• Association of Professional Chaplains (APC)majorStrategic or Co-development PartnerSubmitted comments in support of CMS HCPCS codes for chaplaincy. APC is a key professional association for chaplains and HCCN works closely on standards and certification.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VITAS Healthcare: Largest US hospice and palliative care provider, with strong chaplaincy and spiritual care programs integrated into end-of-life care. VITAS is a broad incumbent comparable to HCCN's palliative-focused programs (Palliative Connect, hospice partnerships).
• Providence Health & Services: Major faith-based nonprofit Catholic health system operating hospitals across the western US. Providence maintains extensive spiritual care departments and represents a broad incumbent that integrates chaplaincy into its healthcare delivery model.
• Ascension Health: One of the largest US faith-based (Catholic) nonprofit health systems with extensive hospital footprint. Ascension submitted comments supporting HCCN's HCPCS code advocacy and operates chaplaincy departments across its hospitals, making it a broad incumbent that both competes with and partners around chaplaincy services.

Direct peers

• Healthcare Chaplaincy (Telemedicine / VA Chaplain Services): US Department of Veterans Affairs operates one of the largest chaplaincy programs in the US and mounted the initial HCPCS code effort (Q9001/Q9002/Q9003) that HCCN built upon. VA chaplaincy is a direct peer and the originating force behind HCCN's reimbursement strategy.
• Spiritual Directors International: International membership organization for spiritual care professionals. SDI is a direct peer offering training, networking, and credentialing in spiritual care, overlapping with HCCN's SCA Learning Center and certification programs.
• Association of Professional Chaplains (APC): The largest US professional association for chaplains, offering board certification and standards. APC is a direct peer that competes with HCCN's Spiritual Care Association for chaplain certification market share and jointly advocated with HCCN on HCPCS codes.
• National Association of Catholic Chaplains (NACC): Catholic chaplaincy certification body active in Catholic hospital systems. NACC is a direct peer competing with HCCN/SCA for chaplain certification credentials, particularly relevant given HCCN's faith-adjacent positioning and Catholic hospital relationships.
• Neshama: Association of Jewish Chaplains (NAJC): Professional association certifying Jewish chaplains in healthcare settings. NAJC is a direct peer competing for the chaplaincy certification market that HCCN's SCA serves, particularly in faith-aligned hospital chaplaincy roles.

Others

• Center to Advance Palliative Care: National organization providing training, tools, and technical assistance for hospital palliative care programs. CAPC is an adjacent ecosystem enabler for palliative care delivery, overlapping with HCCN's palliative chaplaincy consulting and training programs.

Emerging players

• Compassus: Hospice, palliative, and home health provider with integrated spiritual care services. Compassus is an emerging player in palliative spiritual care, overlapping with HCCN's Palliative Connect program and palliative chaplaincy consulting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MeaningComfort
• Facebookfacebook.com/healthcarechaplaincy
• LinkedInlinkedin.com/company/healthcare-chaplaincy/about

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthCare Chaplaincy Network