Workflo Solutions

What Workflo Solutions does

Workflo Solutions is a privately held Scottish managed service provider founded in 2007 and headquartered in Livingston, West Lothian. It sells a consolidated bundle of technology services — Managed IT, Cyber Security, AI & Automation, Cloud Services, Managed Print, and Unified Comms — to small and mid-market businesses across the UK under a single managed agreement, supported by 24/7 monitoring, dedicated account managers, and quarterly business reviews. The platform combines third-party AI agents and automation tools with an 'AI-ready' infrastructure layer and a layered cyber-defence stack spanning endpoint to managed detection and response, positioned as enterprise-grade protection at non-enterprise pricing.

The company operates on a recurring managed-services revenue model with custom enterprise-style agreements per client, distributed through a sales-led direct channel with relationship-based account management. Its go-to-market emphasises proactive service over transactional helpdesk support and is reinforced by UK-relevant compliance posture: ISO 9001, ISO 14001, ISO 27001, and Cyber Essentials Plus certifications. Workflo has pursued growth through acquisition, purchasing Pyramid IT in 2019 and MacD IT in May 2024, the latter extending its managed IT and digital-workflow capabilities and adding MacD IT's former owner Alastair MacDonald as Head of IT Sales. The customer base is horizontal across SMB and mid-market segments, with only one named reference customer disclosed (the nonprofit Carers Centre). No public revenue, external funding, or PE/VC investment is disclosed in the inputs.

Name

Workflo Solutions

Legal name

Workflo Solutions

Website

https://workflo-solutions.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Workflo Solutions is a Livingston-based Scottish managed service provider, founded in 2007, delivering bundled Managed IT, cyber security, AI & automation, cloud, print, and unified communications services to small and mid-market UK businesses under a single recurring managed agreement.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH)

Keywords

• Managed IT services
• Cybersecurity services
• AI automation services
• Cloud infrastructure services
• Unified communications services

Headquarters

HQ city

Livingston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Comprehensive managed IT services delivered under a single managed agreement covering user support, security, automation, print, and communications. Revenue is generated through recurring service contracts, typically with monthly or annual billing arrangements.
2. Cybersecurity Services: Enterprise-grade security services including endpoint protection, managed detection and response, and layered cyber defence offerings. Delivered as part of the managed services agreement.
3. AI and Automation Services: AI agent deployment, automation tools, and intelligent solutions built on AI-ready infrastructure. Provided as ongoing service subscriptions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Workflo Solutions delivers integrated managed technology services to UK businesses under a single managed agreement, covering IT infrastructure management, layered cybersecurity, AI and automation deployment, cloud services, managed print, and unified communications. Services are bundled together to provide 24/7 monitoring, dedicated account management, proactive support, and enterprise-grade security without enterprise-level pricing for small and mid-market organisations.

Product overview

Workflo Solutions is a Scottish managed service provider offering an integrated portfolio of technology services under a single agreement. The core offering consists of six interconnected service lines: Managed IT (infrastructure management and 24/7 support), Cyber Security (layered defence and MDR), AI & Automation (AI agents and co-pilots for business process automation), Cloud Services (cloud infrastructure with AI-ready capabilities), Managed Print (print management), and Unified Comms (communications and collaboration). Services are designed to be delivered together under one managed agreement, simplifying technology management for clients. The company also integrates digital workflow solutions and IT infrastructure support, with recent expansion through the acquisition of MacD IT (May 2024) enhancing managed services capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• MacD ITcoreStrategic or Co-development Partner · 31 May 2024Workflo Solutions acquired MacD IT, effective May 31, 2024, to expand service offerings and geographic reach. MacD IT's managed services were integrated with Workflo's existing infrastructure, enhancing digital workflow solutions and IT infrastructure support capabilities. The acquisition brought MacD IT's owner Alastair MacDonald into the organization as Head of IT Sales, maintaining key leadership continuity.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Air IT: UK-based managed service provider serving 30-750 user businesses with managed IT support, cybersecurity, cloud, and communications — closely matching Workflo's mid-market MSP positioning across the UK.
• Kerv: UK managed services and digital transformation provider offering managed IT, cloud, security, and unified communications to mid-market and enterprise clients across multiple verticals.
• Netstar: London-based IT support and managed services provider serving UK SMEs with similar service-line breadth including managed IT, cyber security, and cloud.
• Littlefish: UK managed IT services provider with a strong cyber security and end-user support offering, comparable customer base and service portfolio to Workflo.
• Redcentric: UK-based managed services provider focused on cloud, colocation, and managed IT services for mid-market customers, with a similar SMB-to-mid-market footprint.

Broad incumbents

• BJSS: Larger UK IT consultancy and managed services provider with a broader technology and digital transformation portfolio, competing for some of the same mid-market managed services opportunities.
• Daisy Corporate Services: One of the largest UK managed services providers offering connectivity, cloud, cyber security, and unified communications at national scale — a much larger incumbent competing for similar SMB and mid-market customers.
• Trustwave: Global managed security services provider offering MDR and cyber managed services to mid-market and enterprise, providing an alternative cyber-focused offering for security-conscious SMEs.

Others

• Kaseya: Global provider of IT management and cybersecurity software purpose-built for MSPs — Workflo is a potential customer (and operates in the same end-market as Kaseya's MSP clients) but does not directly compete.
• ConnectWise: Provider of business automation and IT management software for MSPs — adjacent enabling technology provider used by many MSPs of Workflo's size and profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/workflo-solutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workflo Solutions