Pro - Tec Design
Pro-Tec Design is a Minnesota-based, 100% employee-owned security technology integrator designing, installing, and supporting video surveillance, access control, intrusion detection, and intercom systems for government, healthcare, education, manufacturing, and Fortune 1000 clients across the Upper Midwest.
- Company typePrivate
- Founded1974
- HeadquartersMinnetonka, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Pro - Tec Design does
Pro-Tec Design, Inc. is a Minnesota-based security technology integrator that designs, deploys, and supports integrated physical security systems for organizations across the Upper Midwest. Founded approximately fifty years ago and headquartered in Minnetonka, the company delivers video surveillance, card access control, intercom, and intrusion detection systems built on a certified partner stack that includes Lenel, Milestone, Avigilon, Axis, Bosch, Feenics/Acre, Honeywell, OpenEye, Genetec, Verkada, and Brivo. Its service portfolio spans consulting and design, installation, 24/7 technical support, the proprietary SecureCare+ tiered service agreement program (CoreCare, ProCare, EliteCare), the Pro-Tec Xperience methodology, HealthCheck security audits, and Mobile SecureSite solar-powered camera trailer rentals, with a specialized UL 2050 capability for classified federal and defense facilities.
The firm is 100% employee-owned through an ESOP, a structure established under former CEO Eva Mach (2016–May 2023) and now led by CEO Dave Benson, who assumed the role on May 15, 2023. Revenue is generated through a mix of one-time project-based integration work, recurring managed services and SecureCare+ subscriptions, hardware and equipment resale, and rental income, with quote-based pricing and procurement access via the Minnesota State Contract (184435) and Security-Net membership. Pro-Tec targets government, education, healthcare, manufacturing, Fortune 1000, hospitality, multi-tenant office, transportation and logistics, technology, and cannabis customers, with a disclosed cumulative footprint of 5,327 systems installed across 4,522 clients, anchored by large multi-site deployments for state agencies, hospital systems, and K-12 districts.
Pro - Tec Design firmographics
Firmographics- Name
- Pro - Tec Design
- Legal name
- Pro-Tec Design, Inc.
- Website
- https://pro-tecdesign.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Pro-Tec Design is a Minnesota-based, 100% employee-owned security technology integrator designing, installing, and supporting video surveillance, access control, intrusion detection, and intercom systems for government, healthcare, education, manufacturing, and Fortune 1000 clients across the Upper Midwest.
- Ownership category
- akta.pro rank
Where Pro - Tec Design is headquartered
LocationHeadquarters
- HQ city
- Minnetonka
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pro - Tec Design business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Security System Integration Services: Consulting, design, and installation of video surveillance, access control, intercom, and intrusion detection systems. One-time project-based revenue with custom solutions tailored to client needs.
- Managed Services & Support: Ongoing managed services including system automation, workflow creation, HR data integration, camera-to-camera image following, and system integration. Delivered through SecureCare+ service agreements.
- Technical Support Services: 24/7 technical support including help desk, remote access, on-site support, and emergency service. Support hours Monday-Friday 8am-4pm with after-hours emergency line available.
- Mobile SecureSite Rental: Rental of solar-powered camera trailers including delivery, 24/7 livestream monitoring, motion alerts, and remote viewing from phone or computer.
- Hardware and Equipment Sales: Sales of security equipment including cameras, card readers, access control systems, intercoms, and intrusion detection hardware from manufacturer partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | CoreCare - Essential maintenance for small businesses and standard systems |
| Subscription | Annual | ProCare - Advanced support with on-site inspections, analytics monitoring, and priority scheduling |
| Subscription | Annual | EliteCare - Comprehensive coverage including hardware replacement, software optimization, and 24/7 remote diagnostics |
| Subscription | Monthly | Mobile SecureSite - Solar-powered camera trailer rental |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Pro - Tec Design product offering
Product offeringCore offering
Pro-Tec Design is a security technology integrator providing consulting, design, installation, and ongoing managed support for video surveillance, card access control, intercom, and intrusion detection systems. The company delivers end-to-end physical security deployments for government, healthcare, education, manufacturing, and Fortune 1000 organizations, supplemented by cloud-managed solutions, mobile surveillance units, and tiered service agreements.
Product overview
Pro-Tec Design is a security technology integrator offering a comprehensive portfolio of video surveillance, access control, intrusion detection, and managed services. Their core product lines include Video Surveillance (IP-based cameras and VMS), Access Control (card readers, biometrics, mobile credentials), and Intrusion Detection systems. Supporting services include HealthCheck (security audits), Managed Services, Mobile SecureSite (solar-powered camera trailers), Technical Support (24/7 help desk and emergency services), and Cloud Solutions (hosted access control via Keep by Feenics and video via OpenEye Web Services). They also offer Everbridge 360 for critical event management and specialized UL 2050 services for classified government facilities. Service delivery is enhanced through SecureCare+ service agreements with tiered coverage levels. The company operates through a certified partner network including Avigilon, Axis, Bosch, Feenics/Acre, Honeywell, Lenel, Milestone, Genetec, OpenEye, Brivo, Verkada, AMAG, BCD Video, and DSX.
Differentiator
Problem solved
Functional benefit
Products and services
- HealthCheck
- Video Surveillance IP-based video surveillance systems combining camera technology with video management software (VMS) for monitoring and recording across facilities from small offices to large campuses. Includes AI-powered analytics such as facial recognition, object detection, and motion tracking.
- Access Control Physical security systems controlling building access including card readers, biometrics, auto operators, mobile credentials, intercoms, panic buttons, and lockdown planning. Designed for organizations needing to secure people, physical assets, or confidential information.
- Technical Support 24/7 technical support including help desk, remote access troubleshooting, on-site service, and emergency support for security systems. Support hours Monday-Friday 8am-4pm with after-hours emergency line available.
- Managed Services Managed security services helping businesses maximize system capabilities including automated reporting, workflow creation, HR data integration, and camera-to-camera tracking. Delivered through SecureCare+ service agreements.
- Mobile SecureSite Solar-powered camera trailers providing mobile, deployable surveillance with 24/7 livestreaming, motion alerts, geofencing, and visual deterrents (configurable network speaker and strobe). Delivered directly to properties for temporary or remote locations; deploys in 10 minutes.
- Everbridge 360 Critical event management platform providing risk intelligence, mass notification, crisis management, public warning, safety connection, travel protection, and business continuity capabilities that integrate with existing security infrastructure.
- UL 2050 Service UL 2050-listed security integration services for facilities handling classified or sensitive government information. Pro-Tec is authorized to design, install, and maintain National Industrial Security Systems (CRZH) for SCIFs and SAPFs, subject to regular DoD compliance audits.
- Cloud Solutions Hosted cloud-based security solutions including Keep by Feenics (cloud access control) and OpenEye Web Services (cloud video management) for remote management and reduced on-premise infrastructure. Includes load balancing, health monitoring, database replication, and two-factor authentication.
- Intrusion Detection Commercial intrusion detection systems for preventing unauthorized entry, early threat detection, and 24/7 monitoring for businesses throughout Minnesota. Integrates with access control and surveillance for unified alarm management.
- SecureCare+ Service Agreements Annual service agreement program with tiered coverage levels (CoreCare, ProCare, EliteCare) providing proactive maintenance, priority service response, parts and labor coverage, hardware replacement, software optimization, analytics monitoring, and 24/7 remote diagnostics for security systems.
Quantifiable outcome
- Systems installed across Minnesota organizations
- +4 more outcomes
Companies that use Pro - Tec Design
Customer profileNamed customers8 records
Segments11 records
Ideal customer profiles6 records
Pro - Tec Design technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability6 records
Feature6 records
Pro - Tec Design partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and minor.
- LenelcoreCertified technology partner providing access control platform. Pro-Tec implements Lenel systems for healthcare, education, and government clients. Notable deployment at large Minnesota hospital growing to 1,000+ card readers.
- Milestone SystemscoreCertified partner providing open-architecture video management software. Used for government, county, and state agency surveillance deployments with federation capabilities.
- AvigiloncoreTechnology partner for video surveillance solutions including high-definition cameras and analytics.
- Axis CommunicationscoreTechnology partner providing IP network cameras and video devices for surveillance installations.
- BoschcoreTechnology partner providing intrusion detection systems and security equipment. Used in manufacturing and pharmaceutical deployments.
- Feenics/AcrecoreCloud-based access control provider (Keep by Feenics) offering enterprise ACaaS solutions with RESTful API and visitor management integration.
- HoneywellcoreTechnology partner for integrated security solutions and building management integration.
- OpenEyecoreCloud-managed video security provider (OpenEye Web Services) partnered for cloud solutions combining event data from alarm systems, video, and access control.
- GeneteccoreTechnology partner providing video management and security intelligence solutions.
- VerkadacoreTechnology partner for cloud-managed video surveillance and access control.
- BrivocoreTechnology partner providing cloud-based access control and smart space technologies.
- Security-NetcoreMember since establishment with approximately 50 regional offices and 1,200 professionals across USA, Canada, and beyond. Collaborative global presence providing high-quality installation and service for enterprise clients.
- EverbridgecorePartnership providing Everbridge 360 critical event management platform including risk intelligence, mass notification, crisis management, and public warning solutions.
- ASIS InternationalminorIndustry membership organization for security professionals. Pro-Tec staff include CPP-certified professionals through ASIS certification.
- PSA Security NetworkminorIndustry membership and peer network for security integrators.
- ESA (Electronic Security Association)minorIndustry trade association for electronic security companies.
- IAHSS (International Association for Healthcare Security and Safety)minorHealthcare security industry association supporting dedicated healthcare practice.
- NSCA (National Systems Contractors Association)minorIndustry association for systems integrators.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Pro - Tec Design competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key highlights6 records
Customer concentration
Pro - Tec Design social profiles
Digital presencePro - Tec Design compliance and trust
Trust signalCompliance1 record
Pro - Tec Design financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pro - Tec Design leadership team
Management profileNumber of profiles
Profiles4 records
Pro - Tec Design funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pro - Tec Design M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pro - Tec Design
What does Pro - Tec Design do?
Pro-Tec Design is a security technology integrator providing consulting, design, installation, and ongoing managed support for video surveillance, card access control, intercom, and intrusion detection systems. The company delivers end-to-end physical security deployments for government, healthcare, education, manufacturing, and Fortune 1000 organizations, supplemented by cloud-managed solutions, mobile surveillance units, and tiered service agreements.
Is Pro - Tec Design a public or private company?
Pro - Tec Design is a private company. It is classified as management employee owned and is currently operating.
When was Pro - Tec Design founded?
Pro - Tec Design was founded in 1974. It employs 51 to 100 people.
Where is Pro - Tec Design based?
Pro - Tec Design is headquartered in Minnetonka, United States, in the North America region.
How does Pro - Tec Design make money?
Five revenue lines are on record. Security System Integration Services are the primary driver. The others are managed Services & Support, technical Support Services, mobile SecureSite Rental and hardware and Equipment Sales.
Does Pro - Tec Design have an API?
No public API is recorded for Pro - Tec Design.