Alliance Restoration

What Alliance Restoration does

Alliance Restoration (DBA Alliance 911) is a full-service property damage restoration company headquartered in Cranston, Rhode Island. Founded around 2007 and operating across Rhode Island, Massachusetts, and Connecticut, the company delivers emergency and planned restoration services across eight integrated lines: water damage, fire/smoke damage, mold remediation, sewage cleanup, biohazard cleanup, wind/storm damage, air duct cleaning, and construction and reconstruction. The business model is professional-services based: certified technicians (trained under IICRC, OSHA, EPA, and Lead-Safe standards) are dispatched directly to customer sites on a 24/7/365 basis, with billing routed primarily through insurance carriers for covered events and direct to property owners for non-covered work.

The underlying technology stack is operational rather than digital: state-of-the-art physical restoration equipment (truck-mounted steam cleaning, HEPA filtration systems, dehumidifiers, antimicrobial application tools) executed under industry-standard protocols. The company functions as both a restoration specialist and a licensed general contractor in three states, allowing it to capture the full post-loss workflow from emergency mitigation through final reconstruction, including acting as customer advocate with insurance adjusters.

Go-to-market is direct-to-consumer and direct-to-insurance-carrier. Customer acquisition runs through a 24/7 emergency phone line (401-437-9111), a regional SEO-optimized website (alliance911.net), social media presence on Facebook/LinkedIn/Instagram, and insurance carrier referrals. Pricing is quote-based and project-scoped, with free onsite inspections and direct insurance billing as the primary commercial offering. The customer mix spans residential homeowners, commercial property owners, property managers, and rental property operators across Southern New England. Alliance Restoration operates as a privately held LLC within the broader Alliance Restoration Family of Brands network, which includes complementary service brands such as Aftermath, Indoor Science, Merry Maids, and Two Men and a Truck.

Name

Alliance Restoration

Legal name

Alliance Restoration LLC

Website

https://alliance911.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Alliance Restoration (DBA Alliance 911) is a full-service, licensed general contractor delivering 24/7 water, fire, mold, sewage, biohazard, storm, air duct, and reconstruction restoration services for residential and commercial customers across Rhode Island, Massachusetts, and Connecticut.

Ownership category

akta.pro rank

Product category

Disaster Restoration Services

NAICS

Remediation Services (562910), Repair and Maintenance (811)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Disaster Recovery & Restoration General Contracting (IMAFAAAJ)

akta.pro secondary industries

Post-Incident Recovery, Damage Assessment & Restoration Coordination (BPABANAL), Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

Keywords

• Disaster restoration services
• Water damage restoration
• Fire smoke damage cleanup
• Mold remediation services
• Biohazard cleanup services

Headquarters

HQ city

Cranston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Restoration and Remediation Services: Core revenue stream from emergency restoration services including water damage, fire/smoke damage, mold remediation, sewage cleanup, biohazard cleanup, and wind/storm damage. Services are typically billed to insurance companies directly for covered events, with the customer responsible only for their deductible. Non-insurance covered services billed directly to property owners.
2. Construction and Repair Services: General contractor reconstruction services for restoring damaged properties to pre-loss condition. Services range from small repairs (drywall patches, painting) to complete reconstruction of homes and commercial buildings. Licensed in Rhode Island, Massachusetts, and Connecticut. Revenue generated through insurance claim settlements or direct customer payment for upgrades.
3. Air Duct Cleaning Services: Standalone air duct cleaning service for residential and commercial properties, available as both emergency service (post-fire, puff back) and routine maintenance. Provides free estimates for these services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Alliance Restoration provides 24/7/365 emergency disaster restoration and remediation services — including water damage, fire/smoke damage, mold remediation, sewage cleanup, biohazard cleanup, and wind/storm damage repair — for residential and commercial properties across Rhode Island, Southern Massachusetts, and Northeast Connecticut. The company also delivers air duct cleaning and acts as a licensed general contractor to handle full reconstruction back to pre-loss condition, with direct billing to insurance carriers.

Product overview

Alliance Restoration is a full-service restoration company offering a unified suite of disaster recovery services for both residential and commercial properties. The core offering includes eight integrated service lines: Water Damage Restoration (the company's founding specialty), Fire/Smoke Damage Restoration, Mold Remediation, Sewage Cleanup, Biohazard Cleanup, Wind/Storm Damage Services, Air Duct Cleaning, and Construction & Repair. All services operate under a 24/7 emergency response model and include direct coordination with insurance carriers. The company also provides free onsite inspections and functions as a general contractor licensed in Rhode Island, Massachusetts, and Connecticut for full reconstruction capabilities. Services are delivered by certified technicians trained in OSHA, EPA, and IICRC guidelines.

Differentiator

Problem solved

Functional benefit

Brands

• Aftermath: Part of the Alliance Restoration family of brands providing restoration services
• Indoor Science
• Merry Maids
• Alliance Restoration Clean
• Alliance Restoration Recovery Management
• Alliance Restoration Restore
• Two Men and a Truck

Products and services

• Water Damage Restoration Emergency water damage restoration services available 24/7 with certified technicians on-site within one hour, including water extraction, dehumidification, structural drying, antimicrobial cleaning, and repair for residential and commercial properties across Rhode Island, Southern Massachusetts, and Northeast Connecticut.
• Fire/Smoke Damage Restoration Fire damage restoration services including board-up services, soot removal, odor elimination, content inventory and relocation, and full reconstruction, available 24/7 for residential and commercial properties in Rhode Island, Massachusetts, and Connecticut.
• Mold Remediation Full-service mold remediation using containment, HEPA air filtration, removal of affected materials, content cleaning, and final air quality testing to deliver a clean and healthy environment for residential and commercial properties in Rhode Island and nearby MA and CT areas.
• Sewage Cleanup Emergency sewage cleanup available 24 hours a day, 365 days a year, including extraction, sanitization, disinfection, removal of contaminated materials, and truck-mounted steam cleaning and power-washing for residential and commercial properties.
• Biohazard Cleanup Biohazard restoration services including cleaning, sanitizing, and deodorizing for blood cleanup, crime scene cleanup, hoarding cleanup, animal waste cleanup, virus decontamination (including COVID-19), and odor control for residential and commercial spaces in Rhode Island and Southern New England.
• Wind/Storm Damage Services Wind and storm damage restoration including emergency board-up and tarping services, property securing, insurance coordination, and full restoration to pre-loss condition for customers throughout Rhode Island and Southern New England.
• Air Duct Cleaning Professional air duct cleaning service for residential and commercial properties to eliminate dirt, dust, mold, pet dander, and other contaminants from ductwork, heating and cooling systems, vents, and coils, with free quotes provided.
• Construction & Repair General contractor construction and repair services licensed in Rhode Island, Massachusetts, and Connecticut, including kitchen and bathroom reconstruction, flooring installation (tile, vinyl, carpet, hardwood), drywall installation, small repairs (drywall patches, painting), and full home or commercial reconstruction, with project managers handling budgeting, design, and scheduling.
• 24/7 Emergency Response Services Round-the-clock emergency response available 24 hours a day, 365 days a year for rapid restoration and property protection, including free on-site inspections and direct billing to insurance companies for covered emergency services.

Quantifiable outcome

• Certified technicians on-site within one hour for water damage emergencies
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Servpro Industries: Servpro is the dominant U.S. franchise network for water, fire, and mold restoration with 24/7 emergency response — a direct, scaled analog to Alliance Restoration's full-service disaster recovery offering.
• ServiceMaster Restore: ServiceMaster Restore operates a national franchise system providing water, fire, smoke, and mold restoration with insurance coordination — overlapping Alliance's core services and direct-billing model.
• Paul Davis Restoration: Paul Davis is a North American franchise network offering water, fire, and storm damage restoration plus reconstruction services — closely comparable to Alliance's mitigation-to-rebuild service stack.
• PuroClean: PuroClean is a national franchise restoration company providing water damage, mold remediation, fire restoration, and biohazard cleanup — directly comparable in service mix and customer type.
• Rainbow International Restoration: Rainbow International is a Neighborly brand franchise system providing water, fire, and mold restoration — comparable service offering, customer type, and insurance-driven model to Alliance.

Broad incumbents

• BELFOR Property Restoration: BELFOR is one of the largest global disaster recovery and property restoration firms serving commercial and residential clients — a broader incumbent with overlapping mitigation, contents, and reconstruction capabilities.

Emerging players

• Restoration 1: Restoration 1 is a national franchise providing water, fire, and mold damage restoration. It operates at a similar scale/scope to Alliance but is building footprint outside the Northeast.
• All Dry USA: All Dry USA is a regional-to-national water damage and mold remediation specialist with a similar emergency-response and direct-insurance-billing model as Alliance Restoration.

Regional players

• COIT Restoration Services: COIT is a multi-service cleaning and restoration franchise that overlaps with Alliance in water, mold, and air duct cleaning but is more concentrated on cleaning than full rebuild services.

Others

• Duraclean Restoration: Duraclean is an established carpet, contents, and specialty cleaning/restoration franchise — adjacent services to Alliance's contents, air-duct, and post-rebuild cleaning lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AllianceRestorationLLC
• LinkedInlinkedin.com/company/alliance-restoration-911
• Instagraminstagram.com/alliance_restoration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alliance Restoration