Lanlink
Lanlink is a Brazilian IT managed services provider (founded ~1988, 501-1,000 employees) delivering cloud, Service Desk, Microsoft productivity, data/AI, and cybersecurity solutions across all 5 regions of Brazil to public-sector and large enterprise clients.
- Company typePrivate
- Founded1989
- HeadquartersCeará, Brazil
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Lanlink does
Lanlink (legal entity: Lanlink Serviços de Informática SA, CNPJ 19.877.300/0001-81) is a privately-held Brazilian IT solutions provider founded circa 1988-1989, headquartered in São Paulo with origins in Fortaleza, Ceará, and operating nationally across all 5 Brazilian regions through 7+ offices. The company delivers a full-stack managed services portfolio organized into four core solution lines: IT Infrastructure (cloud, on-premise, hybrid, business continuity, modern datacenter, hardware-as-a-service, and a tiered Managed Cloud Services Plan portfolio spanning Starter through Advanced), Corporate Productivity (Microsoft 365, Copilot, desktop infrastructure, digital modernization, Microsoft security), Service Desk / Central de Serviços (multi-channel self-service, L1/L2/L3 technical contracts, NOC/SOC continuous monitoring, ITSM consulting, and the proprietary LIA virtual assistant), and Data & AI (Analytics, DevOps, AI/ML, and BI on Microsoft Azure and Oracle Cloud Infrastructure). Underlying technology stacks include Microsoft Azure, Oracle Cloud Infrastructure, IBM Power Systems, Red Hat, VMware, and Veeam, with dedicated cybersecurity delivered through its wholly-owned subsidiary Trust Control.
Lanlink monetizes primarily through recurring managed services contracts (Service Desk, NOC/SOC, cloud managed services) structured as multi-year subscriptions with tiered SLAs ranging from 8x5xNBD to 24x7x365, supplemented by software licensing resale (Microsoft 365, Copilot, productivity suites), professional services for cloud migration and data/AI deployments, and hardware-as-a-service. The customer base spans Brazilian public-sector judiciary and federal executive (state courts including TJSE, TJCE, TJPB, TJRN; federal police; treasury secretariats; public banks), and large private enterprises across agribusiness (Amaggi), energy (Aeris), healthcare (Unimed, Hospital HELP), financial services (Banese), mining (Mineração Morro do Ipê), logistics (Porto Sudeste), and consumer goods (Huggies, Johnson's, Cimed, Medley, Cremer, Totalvita, Cifarma). Lanlink holds the Azure Expert Managed Services Provider certification (one of approximately 100 globally among 400,000 Microsoft partners), IBM Gold Partner status, and HDI SCC international certification for its Service Desk, and distributes via direct enterprise field sales nationwide supplemented by a formal 'Parceiros de Vendas' channel partner program.
Lanlink firmographics
Firmographics- Name
- Lanlink
- Legal name
- Lanlink Serviços de Informática SA
- Website
- https://lanlink.com.br
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Lanlink is a Brazilian IT managed services provider (founded ~1988, 501-1,000 employees) delivering cloud, Service Desk, Microsoft productivity, data/AI, and cybersecurity solutions across all 5 regions of Brazil to public-sector and large enterprise clients.
- Ownership category
- akta.pro rank
Where Lanlink is headquartered
LocationHeadquarters
- HQ city
- Ceará
- HQ country
- Brazil
- HQ region
- Latin America
Offices7 records
Markets served
Lanlink business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services & Outsourcing: Lanlink generates revenue through managed IT services including Service Desk (Central de Serviços), NOC/SOC monitoring, ITSM consulting, and technical support contracts at levels N1, N2, and N3. These are recurring service contracts with organizations across Brazil.
- Cloud Solutions & Infrastructure: Revenue from cloud migration, cloud infrastructure (Azure, Oracle Cloud, hybrid), hardware-as-a-service, and data center modernization services. Includes Azure Expert Managed Services Provider specialization.
- Software Licensing & Productivity: Resale and licensing of productivity software including Microsoft 365, Copilot, and related enterprise agreements, contributing to both one-time and recurring revenue.
- Data & AI Solutions: Data analytics, business intelligence, machine learning, AI model development and deployment, DevOps, and computer vision solutions delivered as professional services or embedded within broader managed services engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Starter plan includes FinOps solution and intelligent billing support with 8x5xNBD support model. |
| Subscription | Multi-year contract | Basic plan adds IaaS/PaaS support, cloud identity management, security and governance, monthly SLA reports, and hybrid infrastructure support. |
| Subscription | Multi-year contract | Standard plan adds monthly review meetings, dedicated Customer Success Advisor, cloud resource analysis and optimization, and annual security analysis and optimization. |
| Subscription | Multi-year contract | Advanced plan adds advanced provider support (2/year), cloud workshops (3/year), 5 support sessions with Microsoft Premier Support (PsFP) with minimum 1h SLA for response initiation. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Lanlink product offering
Product offeringCore offering
Lanlink is a Brazilian IT solutions provider offering a portfolio of managed services and technology solutions across four core areas: IT Infrastructure (cloud, on-premise, hybrid), Corporate Productivity (Microsoft-based licensing and digital modernization), Service Desk (multi-channel IT support and ITSM), and Data & AI (analytics, DevOps, ML/AI). The company resells and implements Microsoft, IBM, Oracle, Red Hat, and VMware solutions, and holds Azure Expert Managed Services Provider status.
Product overview
Lanlink is an IT solutions provider offering a comprehensive portfolio of technology services organized into four core solution areas: Infraestrutura (IT Infrastructure), Produtividade (Corporate Productivity), Central de Serviços (Service Desk), and Dados & IA (Data & AI). The Infrastructure solution provides cloud, on-premise, and hybrid deployment models, alongside business continuity and modern data center services. The Productivity solution encompasses Microsoft-focused corporate productivity, digital modernization, security, and desktop infrastructure. The Service Desk (Central de Serviços) offers multi-channel self-service with chatbots and voicebots, technical service contracts at multiple support levels, continuous monitoring (NOC/SOC), and ITSM consulting with LIA as the virtual assistant. The Data & AI solution delivers analytics, DevOps, artificial intelligence, and business intelligence capabilities using machine learning techniques. Managed cloud service plans (Starter through Advanced tiers) provide ongoing support with FinOps, billing intelligence, and security governance, positioning Lanlink as an Azure Expert Managed Services Provider.
Differentiator
Problem solved
Functional benefit
Brands
- Trust Control: Cybersecurity solutions company belonging to the Lanlink group with nationwide operations.
Products and services
- IT Infrastructure (Infraestrutura de TI)
Quantifiable outcome
- Over 70 IT service contracts expanded across all regions of Brazil
- +3 more outcomes
Companies that use Lanlink
Customer profileNamed customers15 records
Segments10 records
Ideal customer profiles5 records
Lanlink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability7 records
Feature2 records
Lanlink partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and supporting.
- MicrosoftcoreLanlink is a top-tier Microsoft partner holding the Azure Expert Managed Services Provider certification — one of approximately 100 Microsoft partners globally to achieve this status among 400,000 partners. Lanlink resells and implements Microsoft solutions including Azure cloud, Microsoft 365, Copilot, Teams, and security solutions. The partnership is central to Lanlink's cloud and productivity service offerings.
- IBMcoreLanlink is an IBM Gold Partner, providing IBM solutions including Power Systems, data analytics, and AI solutions. The partnership enables Lanlink to deliver IBM technology to Brazilian enterprises and government clients, particularly in infrastructure and data/AI domains.
- OraclecoreLanlink is an Oracle partner providing Oracle Cloud Infrastructure (OCI) and related solutions. Case studies include Amaggi's migration to Oracle Cloud Infrastructure to reduce agricultural production bottlenecks.
- Red HatcoreLanlink partners with Red Hat to deliver enterprise open-source solutions including Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible. The partnership supports Lanlink's hybrid and multi-cloud infrastructure offerings.
- VMwaresupportingLanlink is a VMware partner providing virtualization and cloud infrastructure solutions using VMware's portfolio including vSphere, vSAN, and related products for enterprise data center modernization.
- VeeamsupportingLanlink partners with Veeam for data protection and backup solutions, supporting business continuity and disaster recovery for clients across its managed services portfolio.
- LenovosupportingLenovo is a hardware partner of Lanlink, providing servers and devices that support Lanlink's infrastructure and hardware-as-a-service offerings.
- IntelsupportingIntel is listed as a technology partner providing processor and hardware technology that underpins Lanlink's infrastructure solutions.
- CitrixsupportingLanlink partners with Citrix to deliver virtual desktop infrastructure (VDI), workspace solutions, and remote work technologies, supporting its desktop infrastructure service offerings.
- GLPIsupportingGLPI is an open-source IT asset and service management platform that Lanlink implements for clients' ITSM needs, particularly within its Service Desk (Central de Serviços) offerings.
- IFS assystsupportingIFS assyst is an ITSM tool that Lanlink implements and supports within its Service Desk offerings, providing enterprise-level IT service management capabilities for clients.
- Take BlipsupportingTake Blip is a Brazilian chatbot and omnichannel communication platform that Lanlink integrates into its multi-channel self-service solutions (Autoatendimento Multicanais) for customer service automation.
- Instant SolutionssupportingInstant Solutions is a technology partner listed on Lanlink's website, providing solutions that complement Lanlink's IT service management and productivity offerings.
- ArcservesupportingArcserve provides data protection and backup solutions that Lanlink incorporates into its business continuity and disaster recovery service offerings.
- ExaGridsupportingExaGrid provides tiered backup storage solutions that Lanlink integrates into its data center modernization and business continuity offerings for enterprise clients.
- WatchGuardsupportingWatchGuard provides network security and firewall solutions that Lanlink resells and integrates as part of its cybersecurity and infrastructure service offerings.
- Symantec (Broadcom)supportingSymantec provides cybersecurity solutions including endpoint protection and security cloud that Lanlink integrates into its managed security offerings.
- QuestsupportingQuest provides database management and migration solutions that Lanlink implements for enterprise clients as part of its data infrastructure and cloud migration services.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Lanlink competitors and assessment
Company assessmentDirect peers
- Tivit: Brazilian cloud and managed IT services provider serving banks, government, and enterprises across Latin America, competing head-on with Lanlink's cloud, datacenter, and outsourcing offerings.
- Algar Tech: Brazilian IT and CX/BPO services company providing managed IT, service desk, and cloud to public and private sectors, closely comparable to Lanlink's service-desk-led portfolio.
- Logicalis: Global MSP and VAR with a strong Brazil/LatAm presence delivering Microsoft, cloud, and managed infrastructure services, mirroring Lanlink's certified multi-vendor reseller and managed-services approach.
- Stefanini: Major Brazilian IT services and digital solutions provider offering infrastructure, cloud, service desk, and data/AI to enterprise and public clients, directly overlapping Lanlink's full-stack managed-services model.
Broad incumbents
- Accenture: Global systems integrator offering cloud, data/AI, and managed services to enterprise and government clients in Brazil, overlapping Lanlink's solutions as part of a far wider portfolio.
- SoftwareONE: Global software licensing and cloud managed-services firm specializing in Microsoft and FinOps, overlapping Lanlink's software licensing and Azure managed-services lines at larger scale.
- Kyndryl: Global managed infrastructure services spin-off of IBM delivering datacenter, cloud, and ITSM operations, overlapping Lanlink's IBM-aligned managed-infrastructure and service-desk business.
- NTT Data: Global IT services and managed infrastructure provider with Brazilian operations spanning cloud, datacenter, and consulting, a larger competitor for Lanlink's enterprise engagements.
Regional players
- Sonda: Latin America's largest regionally-headquartered IT services integrator (Chile-based) with Brazilian operations in infrastructure, cloud, and outsourcing, overlapping Lanlink but anchored in a broader regional geography.
Emerging players
- Crayon: Software and cloud economics specialist focused on Microsoft licensing optimization and FinOps, intersecting Lanlink's licensing resale and managed cloud cost-optimization offerings.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Lanlink social profiles
Digital presenceLanlink compliance and trust
Trust signalCompliance2 records
Lanlink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Lanlink leadership team
Management profileNumber of profiles
Lanlink subsidiaries and ownership
Company hierarchySubsidiaries1 record
Lanlink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Lanlink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Lanlink
What does Lanlink do?
Lanlink is a Brazilian IT solutions provider offering a portfolio of managed services and technology solutions across four core areas: IT Infrastructure (cloud, on-premise, hybrid), Corporate Productivity (Microsoft-based licensing and digital modernization), Service Desk (multi-channel IT support and ITSM), and Data & AI (analytics, DevOps, ML/AI). The company resells and implements Microsoft, IBM, Oracle, Red Hat, and VMware solutions, and holds Azure Expert Managed Services Provider status.
Is Lanlink a public or private company?
Lanlink is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Lanlink founded?
Lanlink was founded in 1989. It employs 501 to 1,000 people.
Where is Lanlink based?
Lanlink is headquartered in Ceará, Brazil, in the Latin America region.
How does Lanlink make money?
Four revenue lines are on record. Managed IT Services & Outsourcing is the primary driver. The others are cloud Solutions & Infrastructure, software Licensing & Productivity and data & AI Solutions.
Who are Lanlink's main competitors?
Direct peers on record are Tivit, Algar Tech, Logicalis and Stefanini. Broad incumbents are Accenture, SoftwareONE, Kyndryl and NTT Data. Sonda is listed as a regional player. Crayon is listed as an emerging player.
Does Lanlink have an API?
No public API is recorded for Lanlink.