Azur Soft

What Azur Soft does

Azur Soft is a French software publisher founded in 1985 in Nice, specializing in security, safety, and risk prevention software for professional operators. The company serves roughly 500+ clients across telesurveillance centers, teleassistance platforms, elevator alarm monitoring centers, enterprise HSE departments, and operators of critical sites, with deployments spanning approximately 20 countries and over 10,000 protected sites. Since 2020 it has operated as a subsidiary of Groupe Harris, itself part of Constellation Software Inc., with stated revenue of €5.2M and 34 employees distributed across four French sites (Nice, Pau, Grigny, Millau).

The product portfolio comprises three core platforms: Horus (telesurveillance, teleassistance, and elevator alarm management, APSAD P3/P5 compliant, supporting 270+ protocols), Actives (security hypervisor, formerly SARATEC, centralizing video, intrusion, fire, and access control), and Alfatéa (modular HSE software covering DUERP, AT/MP, training, audits, and chemical risk). AI is embedded natively through My Video Analytics (99.5% false positive filtering), My Audio Analytics (voice bot in 22 languages), and the A.I.My virtual operator launched in 2025, supplemented by integrations with Gaard (video) and Orion (audio). MyVoice is the first Orange VISIT BVB-certified SIP frontend in the sector, providing a regulatory-mandated migration path from RTC to IP.

The business model combines software licensing (subscriptions and term licenses) with professional services for implementation, training, and 24/7 support in French and English. Distribution is sales-led direct enterprise engagement supplemented by system integrators and a network of 270+ technology partners; pricing is quote-based on site count, modules, and SLA. Customer acquisition relies heavily on industry events (AN2V, GPMSE, Préventica), technical content marketing, and partner referrals rather than digital self-serve channels.

Name

Azur Soft

Legal name

AZURSOFT

Website

https://azursoft.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Azursoft is a French software publisher founded in 1985 that builds Horus, Actives, and Alfatéa platforms for professional telesurveillance centers, teleassistance operators, elevator alarm handlers, and enterprise HSE departments across Europe.

Ownership category

akta.pro rank

Product category

Physical Security & HSE Software

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAKAFAE

Video Alarm Verification & Remote Video Monitoring (VSaaS Monitoring)

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYHSAHACAF

AI/Analytics Video Surveillance (Detection, LPR, People Counting)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Video Surveillance (CCTV) Systems & Monitoring

SECONDARYHSAHACAB

Remote Video Monitoring Services (Live/Virtual Guard)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Video Surveillance (CCTV) Systems & Monitoring

SECONDARYBPAKAGAL

Physical Security IoT & Smart Building Security Integration (Sensors, BMS tie-ins)

Business & Public Services/Security & Investigations Services/Electronic Security Systems Integration (CCTV, Access Control)

SECONDARYBPABAAAE

Security, Safety & Fire/Life Safety Management

Business & Public Services/Facilities Management & Building Services/Integrated Facilities Management (IFM)

Keywords

• Security monitoring software
• Teleassistance platform
• HSE compliance software
• Physical security hypervisor
• AI video analytics

Headquarters

HQ city

Nice

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licensing (Horus, Actives, Alfatéa): Core revenue from licensing specialized software platforms for security monitoring, teleassistance, elevator alarm management, hypervision, and HSE. Software is sold as subscriptions or licenses with implementation, training, and ongoing support services.
2. Professional Services: Implementation, project management, training, and ongoing technical support services bundled with software deployments.
3. Support and Maintenance: 24/7 technical support available in French and English with on-call teams ensuring service continuity for customers.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels10 records

Core offering

Azursoft develops, sells, and supports specialized B2B software platforms for professional security operators: Horus for remote monitoring (télésurveillance), remote assistance (téléassistance), and elevator alarm management; Actives as a centralized security and safety hypervisor for sites; and Alfatéa for occupational health, safety and environment management. The platforms embed AI video and audio analytics for alarm verification and automation, support more than 270 security equipment protocols, and are sold with implementation, training, and 24/7 support services.

Product overview

Azursoft is a French software publisher offering three core product families: Horus (remote monitoring, remote assistance, and elevator alarm management), Actives (security and safety hypervisor, formerly SARATEC), and Alfatéa (HSE/occupational health and safety). The Horus platform is modular, with add-on modules including My eAlarm Manager, My Control Board, My Video Analytics, MyVoice (Orange-certified SIP frontend), OSIRIS, MyHorus portal, and MyAudio Analytics. The Actives hypervisor centralizes site security with AI video analytics. Alfatéa is a modular HSE platform with modules for risk evaluation, incident management, training, audits, chemical risks, and regulatory compliance. AI is integrated natively across products through My Video Analytics (video), My Audio Analytics (audio), and A.I.My (virtual operator combining both). An open integration architecture connects with external AI partners including Gaard for video analysis and Orion for audio analysis.

Differentiator

Problem solved

Functional benefit

Brands

• Actives: Security and safety hypervisor for centralized real-time supervision of video surveillance, intrusion, fire, access control, and technical alarm systems.
• Horus
• Alfatéa
• A.I.My

Products and services

• Horus (Remote Monitoring & Teleassistance Software) Central software platform for professional remote monitoring (télésurveillance), remote assistance (téléassistance), and elevator alarm management (téléalarmes ascenseurs). APSAD P3/P5 compliant, supports 270+ security protocols, features high availability architecture, and integrates AI video/audio modules for alarm filtering and verification. Designed for professional monitoring centers serving industry, transport, logistics, banking, and residential/social teleassistance.
• Actives (Security & Safety Hypervisor) Security and safety hypervisor (formerly SARATEC) that centralizes real-time supervision of site security systems including CCTV, intrusion, fire, access control, technical alarms, and building management. Features 2D/3D plan-based supervision, bidirectional equipment control, configurable alert scenarios, and AI video analytics integration. Built for critical and high-security environments (OIV, industrial, banking, datacenter, logistics, smart city/building).
• Alfatéa (HSE / Occupational Health & Safety Software) Health, safety, and environment (HSE) software platform for managing occupational health and safety, environmental risks, and prevention. Covers risk evaluation (DUERP), workplace accident and occupational disease tracking (AT/MP), regulatory training management, audits, chemical risks, and regulatory compliance. Supports ISO 45001/14001 frameworks and integrates with HRIS, GT, and ERP systems.
• A.I.My (AI Virtual Operator) AI-powered virtual operator that natively combines My Video Analytics and My Audio Analytics capabilities. It can be summoned on demand based on workstation load, priorities, or scenarios to launch video analysis, take over outgoing calls when operators are busy, generate reports, and provide event summaries before human operator intervention.

Quantifiable outcome

• 99.5% of video alarm streams are false positives filtered by My Video Analytics
• +4 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration31 records

AI capability10 records

Feature16 records

Partnerships

Six partnerships are on record, tiered core and minor.

• AddSecurecoreTechnology or Integration · 1 March 2026Partnership for IP alarm transmission. AddSecure provides secure IP-based alarm transmission services integrated with Azursoft solutions for reliable alarm delivery between monitoring centers and protected sites.
• Gaard (Gaard.ai)coreTechnology or IntegrationStrategic AI video analytics partnership. Gaard's intelligent video analysis is integrated natively into Azursoft's Horus (telesurveillance) and Actives (hypervision) platforms. The integration provides real-time video stream analysis, intrusion detection, and false positive filtering with configurable confidence thresholds. Gaard functions as a virtual telesurveillance operator analyzing video flows and attributing intrusion scores.
• OrioncoreTechnology or IntegrationAI audio analytics partnership integrated into Azursoft platforms. Orion provides audio analysis capabilities complementing My Audio Analytics for intelligent call handling and automated alarm processing.
• OrangecoreTechnology or IntegrationOrange certified MyVoice as the first SIP frontend with VISIT BVB certification in the telesurveillance sector. This certification validates MyVoice's compatibility with Orange SIP offerings (BVB and BIV) for alarm reception, enabling smooth migration from RTC to IP networks.
• 270+ Security Equipment ManufacturerscoreTechnology or IntegrationExtensive ecosystem of protocol integrations with major security equipment manufacturers including Axis Communications, Bosch, Hikvision, Dahua, Avigilon, Hanwha, Genetec, Milestone Systems, Mobotix, Sony, Vanderbilt, and many others. Enables native interoperability without technology disruption.
• Cabinet ABDOU Avocats AssociésminorStrategic or Co-development PartnerLegal expertise partnership for joint webinars on occupational risk management. Combines HSE software expertise (Azursoft/Alfatéa) with legal/regulatory knowledge (ABDOU) to address employer responsibilities in workplace safety.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• SureView Systems: US-headquartered provider of monitoring center software (Immix/Central Station) used by alarm receiving centers and SOCs globally, directly comparable to Horus for alarm workflow and operator UI.
• Bold Communications: UK-based supplier of alarm monitoring and event management software (Manitou/Crystal) to central stations and security operators, serving the same telesurveillance and alarm receiving center use cases as Horus.
• Immix (by SureView): Cloud-based central station and remote video monitoring platform; overlaps with Azursoft's Horus and Actives in alarm monitoring, video verification and AI-filtered operator workflows.
• Sitasys AG: Swiss-based telesurveillance software vendor offering alarm reception platforms for professional monitoring centers, directly competing with Azursoft's Horus in the DACH and broader European market.

Broad incumbents

• Milestone Systems: Leading open-platform VMS vendor; integrates with Horus and competes in PSIM/operator workflow territory alongside Actives hypervisor across enterprise security operations.
• Mobotix: German manufacturer of intelligent IP video systems with on-camera analytics; competes in the AI-video-for-monitoring-operator space alongside Azursoft's My Video Analytics module.
• Genetec: Global security software vendor whose Security Center platform unifies video surveillance, access control and intrusion; competes with Actives hypervisor and is one of the 270+ protocol partners integrated into Horus.
• Bosch Security and Safety Systems: Major security equipment manufacturer with integrated video, intrusion and access platforms; supplies protocols integrated by Horus and offers overlapping capabilities to Azursoft's Actives hypervisor.
• Honeywell Security: Global security equipment and software provider with intrusion, video and integrated security management offerings; one of the protocol partners in Azursoft's 270+ ecosystem and a broader incumbent in the same customer segment.

Regional players

• Visiotech: Iberian-focused security distributor and software partner (Safire Smart); a regional protocol partner in Azursoft's 270+ ecosystem and a regional competitor in the Spanish/Portuguese telesurveillance market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/azur-soft

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Azur Soft