Link3 Technologies

What Link3 Technologies does

Link3 Technologies Limited is a Bangladesh-domiciled, privately held internet service provider and integrated IT solutions company founded in 2000. Itself-positioned as the largest ISP in Bangladesh by active subscribers since October 2021 (100,000+ retail broadband connections), Link3 operates 55 service offices across 64 districts and is the only ISP in the country with connectivity into every Bangladeshi bank. The company holds a BTRC-approved IP Telephony Service Provider (IPTSP) license acquired in September 2009, and is certified to ISO 9001:2015 and ISO 27001:2022. Its registered entity is Link3 Technologies Limited, headquartered at Police Plaza Concord, Gulshan 1, Dhaka, with a wholly-owned operating subsidiary, L3 Ventures, which provides bulk SMS and voice messaging services.

The company's core product is fixed fiber and radio broadband for retail customers (20–210 Mbps packages priced BDT 525–4,625/month) and dedicated enterprise connectivity with DDoS mitigation, IP-secured VPN, IPv6-ready infrastructure, redundant ICX/IGW, and BDIX caching. On top of connectivity, Link3 bundles IP telephony, managed LAN/WAN, server colocation, local hosting, and cloud resale through Microsoft Gold CSP (Microsoft 365, Azure Sentinel SIEM, Defender, PurView), AWS reference implementations, and partnerships with Cisco, Fortinet, Dell, Red Hat, VMware, Palo Alto, Kaspersky, Trend Micro, Barracuda, and Huawei. Cybersecurity, gaming-optimized routing with dedicated cache servers, video-communication licensing (Teams, Zoom, Google Meet), SSL certificates, and eStore hardware resale complete the portfolio. Two mobile applications — the SelfCare app (Google Play, App Store) and DialLink3 — support self-service bill payment, package management, and customer support.

Link3's revenue model is predominantly subscription- and recurring-revenue based: monthly broadband fees, recurring IP telephony contracts, cloud and managed-service retainers, and hosting subscriptions, supplemented by one-time connection fees (BDT 1,000–3,000), transactional bulk SMS/voice via L3 Ventures, and hardware/SSL resale. The company operates a hybrid go-to-market combining enterprise field sales (with dedicated account managers for banks, embassies, government, and corporate clients), a direct-to-consumer digital channel (website, SelfCare app, eStore), and technology-vendor/channel partnerships. Customer segments span retail/home users, SMEs, banking and financial institutions, embassies, government agencies, pharmaceutical firms, and a dedicated gaming vertical, with marketing reach through content, referrals (including a FIFA World Cup 2026 campaign), career fairs, and a 55-office physical service network.

Name

Link3 Technologies

Legal name

Link3 Technologies Limited

Website

https://link3.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Link3 Technologies Limited, founded in 2000, is Bangladesh's largest ISP by active retail subscribers, delivering fixed fiber broadband, IP telephony, managed IT, cybersecurity, and cloud services to retail, banking, enterprise, and government customers across 64 districts.

Ownership category

akta.pro rank

Product category

Fixed Broadband Internet Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

Keywords

• Fiber broadband internet
• IP telephony services
• Managed IT services
• Enterprise cybersecurity solutions
• Cloud and colocation services

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices25 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Fixed Broadband Internet Services: Monthly recurring subscription fees from retail and corporate broadband internet connections. Customers pay BDT 525 to BDT 4,625 per month depending on package speed (20-210 Mbps). Revenue is recurring and subscription-based with monthly billing cycles.
2. IP Telephony Services: Voice over IP telephony services for domestic and international calls. Link3 acquired BTRC-approved IPTSP license in September 2009 and provides enterprise-grade cost efficiency with competitive call rates.
3. IP Telephone Service: Enterprise IP telephony solutions for corporate and SME operations with crystal-clear voice quality and scalable solutions.
4. Managed IT Services: Professional services including LAN/WAN management, server colocation, local hosting, firewall management, cybersecurity solutions, and IT infrastructure consulting.
5. Bulk SMS and Email Services: Bulk SMS and voice messaging campaign services through L3 Ventures for businesses to reach customers via text and voice messages.
6. Cloud Services: AWS solutions, Azure services, Microsoft 365, and cloud-based productivity tools through certified engineers and partnerships.
7. Hardware and Equipment Sales: Sale of networking equipment, antivirus solutions, SSL certificates, and related hardware through the eStore platform.
8. Domain and Web Hosting: Domain registration, web hosting, and web development services for business customers.
9. One-Time Installation Fees: One-time connection charges (OTC) ranging from BDT 1,000 to BDT 3,000 depending on the package selected.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Link3 Technologies is a Bangladeshi ISP and integrated IT solutions provider that sells fixed fiber broadband internet subscriptions (20-210 Mbps) to retail/home users and dedicated corporate internet, IP telephony, managed LAN/WAN services, cybersecurity, cloud (AWS/Azure/Microsoft 365), server colocation, and bulk SMS/voice services to enterprise clients across 64 districts. It is the largest ISP in Bangladesh by active retail subscribers and the only ISP connected with every bank in the country, leveraging 55 local service offices and BTRC-approved IPTSP licensing.

Product overview

Link3 Technologies is a leading ISP in Bangladesh offering a unified platform of connectivity and IT solutions. The core offering includes fixed fiber broadband internet packages ranging from 20 Mbps to 210 Mbps for retail and corporate customers. The product portfolio is organized around several integrated service pillars: (1) Broadband Internet (Home Packages and Corporate Internet Connectivity) as the core connectivity product; (2) Managed IT Services including LAN/WAN managed services, server colocation, local hosting, and cloud solutions (AWS, Azure); (3) Cybersecurity Solutions featuring firewall, antivirus, and anti-spam offerings through partnerships with Fortinet, Cisco, Kaspersky, and others; (4) Communication Services including IP Telephony (IPTSP), Bulk SMS & Voice Service, and video conferencing (Teams, Zoom, Google Meet); (5) Mobile Applications (SelfCare App and DialLink3) for customer self-service; and (6) Specialized packages like New Gamers Package and Link3 Guaranteed Speed. The company serves diverse sectors including banking, pharmaceuticals, government, and corporate enterprises, positioning itself as a comprehensive IT solution provider rather than just an internet service provider.

Differentiator

Problem solved

Functional benefit

Brands

• L3 Ventures: Bulk SMS and Voice Messaging Service platform operated by Link3 for business communication campaigns.

Products and services

• Broadband Internet (Home Packages) Fixed fiber broadband internet for residential/retail customers across Bangladesh, with speed tiers from 20 Mbps to 210 Mbps and features such as bufferless YouTube/Facebook streaming, high-speed BDIX connectivity, and optional IPv6-ready gaming-optimized packages.
• Corporate Internet Connectivity Enterprise-grade dedicated broadband with DDoS mitigation, scalable solutions, redundant connectivity, and 24/7 expert support for businesses that cannot afford downtime.
• IP Telephony Service BTRC-approved IP telephony service providing enterprise-grade voice over IP for domestic and international telecommunication, with redundant ICX and IGW connectivity and lower minute rates than other operators.
• Cyber Security Solutions End-to-end enterprise cybersecurity including firewall (Cisco Meraki, Juniper, Barracuda, Fortinet, Palo Alto Networks), antivirus (Kaspersky, Sophos, Trend Micro), anti-spam, and advanced threat protection.
• LAN Managed Services Professional LAN setup services for corporate organizations including wired and wireless local area network design, survey, and implementation.
• WAN Managed Services Dedicated high-speed internet connectivity through primary and secondary links with WAN solutions, high availability, and nationwide coverage across 64 districts with 24/7 support.
• Server/Hardware Colocation Renting space for servers and other computer hardware at Link3's data center facilities for enterprise customers.
• Local Hosting & Domain Services Full range of web services including web development, web hosting, domain registration, interactive and database-driven websites for B2B and B2C businesses.
• Azure Services Microsoft certified engineers delivering Office and Azure cloud services including Azure Sentinel SIEM, Microsoft Defender, and PurView.
• AWS Solutions AWS technical reference implementations built and vetted by AWS Architects and AWS Partners, designed to help customers solve common problems.
• Backup and Storage as a Service Enterprise backup and cloud storage solutions for data protection and disaster recovery.
• Video Communications Licenses and support for video conferencing software including Google Meet, Microsoft Teams, and Zoom.
• SSL Certifications Digicert SSL Certificates with installation support for OV, DV, and EV SSL Certificates.
• VPN/Nation-wide Data Connectivity Secure VPN data services specially designed for banks and corporate clients with lucrative pricing structure and unparalleled data security assurance.
• New Gamers Package Specialized 120 Mbps gaming internet package with optimized routing for gaming, dedicated gaming cache servers, lightning-fast BDIX connectivity, IPv6-ready network, and 100% free connection.
• Link3 Guaranteed Speed Premium internet packages promising speeds from 20 Mbps to 210 Mbps, featuring unlimited video streaming, stable connections, and 100% free connection offers on select packages.
• Microsoft 365 Business Solutions Microsoft Gold CSP provider offering Microsoft 365 Business Essentials and related productivity solutions for enterprises.
• Bulk SMS & Voice Service (L3 Ventures) L3 Ventures service enabling bulk text and voice messaging campaigns to thousands of recipients with delivery reports, personal voice recording, and 24/7 support.
• DialLink3 Mobile App Mobile dialing application for Link3 services, providing users with VoIP-based calling through the Link3 network.

Quantifiable outcome

• 100,000+ retail broadband connections achieved in October 2021, making Link3 the largest ISP in Bangladesh by active subscribers
• +2 more outcomes

Named customers18 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature8 records

Partnerships

15 partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold CSP provider in Bangladesh. Link3 offers Microsoft 365 Business Essential, Azure services, and certified engineers for Office and Azure implementations. Partnership includes Azure Sentinel SIEM solutions and comprehensive Microsoft security products.
• DellcoreTechnology or IntegrationEnterprise technology partnership for hardware solutions including servers, storage, and networking equipment for corporate clients.
• Red HatcoreTechnology or IntegrationEnterprise open-source solutions partnership providing Red Hat enterprise software solutions for corporate customers.
• CiscocoreTechnology or IntegrationCisco Meraki networking and security solutions provider. Link3 is a Cisco partner for hardware and appliance solutions including switches, routers, and security appliances.
• FortinetcoreTechnology or IntegrationFortinet security solutions partnership for firewall, network security, and cybersecurity implementations for enterprise clients.
• BarracudacoreTechnology or IntegrationBarracuda Anti Spam and email security solutions provider for enterprise email protection.
• KasperskycoreTechnology or IntegrationKaspersky Antivirus Solutions partner providing cybersecurity protection for business clients.
• VMwarecoreTechnology or IntegrationVirtualization and cloud infrastructure solutions partnership for enterprise clients.
• Trend MicrocoreTechnology or IntegrationSophos and Trend Micro cybersecurity solutions partner providing advanced threat protection.
• Palo Alto NetworkscoreTechnology or IntegrationNext-generation firewall and cybersecurity solutions partnership for enterprise security.
• HuaweimajorStrategic or Co-development PartnerAgreement signing ceremony completed. Huawei partnership for infrastructure and technology collaboration in the telecom sector.
• PMI Bangladesh ChaptermajorStrategic or Co-development PartnerMoU signing ceremony with Project Management Institute Bangladesh Chapter for professional development and project management excellence.
• BRAC BankmajorGTM or Marketing PartnerPayment gateway agreement signed for online payment processing. Partnership enables customers to pay Link3 bills through BRAC Bank channels.
• EquinixcoreTechnology or IntegrationInternational connectivity partnership through Equinix digital business platform for global internet exchange and data center services.
• L3 VenturescoreChannel Partner/ Reseller/ DistributorBulk SMS and voice messaging service provider. Link3 offers L3 Ventures Bulk SMS & Voice Service for business communication campaigns.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Robi Axiata: Second-largest mobile operator in Bangladesh, jointly owned by Axiata and Bharti Airtel. Provides mobile and digital services including home broadband, directly overlapping with Link3's broadband market.
• Banglalink: Major mobile operator in Bangladesh owned by VEON. Provides mobile, data, and increasingly fixed/home broadband services. Competes with Link3 in retail connectivity and has broader telecom portfolio and parent backing.
• Summit Communications: Bangladesh-based telecommunications infrastructure company providing nationwide fiber-optic and tower infrastructure. Operates in the same connectivity ecosystem as Link3, with overlap in enterprise and carrier services.
• Grameenphone: Largest mobile operator in Bangladesh by subscribers, part of Telenor Group. Offers mobile, fixed broadband, and digital services across Bangladesh, competing directly with Link3 in the broadband segment while leveraging a much larger mobile customer base.
• BTCL (Bangladesh Telecommunications Company Limited): State-owned fixed-line telecommunications operator in Bangladesh. Provides fixed-line voice, broadband, and wholesale carrier services. As the legacy incumbent with nationwide infrastructure, BTCL is a direct comparator for Link3's enterprise and residential broadband.
• Teletalk Bangladesh: State-owned mobile operator in Bangladesh offering mobile, data, and broadband services. Operates as a competitor in the same telecom market, providing broader portfolio overlap with Link3's services.

Direct peers

• Carnival Internet: Bangladesh ISP providing broadband and corporate connectivity services. Directly comparable to Link3 as a domestic ISP competitor serving retail and enterprise customers in Bangladesh.
• Aamra Technologies: Bangladeshi IT and internet services company offering broadband, cloud, and managed IT services. Competes with Link3 across both connectivity and enterprise IT services in Bangladesh.
• BRACNet: Bangladesh-based ISP affiliated with BRAC, providing broadband and connectivity services to enterprise and residential customers. Directly comparable to Link3 as a domestic ISP competitor with similar enterprise/SME focus.

Others

• Fiber@Home: Bangladesh-based fiber-optic network infrastructure and solutions provider. While primarily an infrastructure vendor rather than retail ISP, it operates in the same fiber ecosystem serving Bangladeshi carriers and ISPs including Link3.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=jv9RvOIwyk0
• Facebookfacebook.com/messages/t/1429994820651939

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Link3 Technologies