The Family Center

What The Family Center does

The Family Center is a 501(c)(3) nonprofit organization founded in 1994 in Brooklyn, New York, that delivers an integrated portfolio of services to individuals and families affected by life-altering events, including HIV, cancer, intellectual/developmental disabilities, and kinship caregiving crises. Its core service lines are Family Support Services (Family Ties, Family Stabilization, Project Talk, Child Welfare), the Legal Wellness Institute (Housing, Family Law, Public Benefits, Lifetime Planning, Economic Justice), Health Education (HIV/AIDS programming, PrEP, The Positive Life Workshop), and Behavioral Health (Healthy Branches CCBHC, LeeKong Institute, Brooklyn ACTS, Brooklyn Women Enjoying Life). Specialized programs include the Judge Judith Kaye Project (2008, funded by JALBCA), the Maite Aquino Program (with Sullivan & Cromwell LLP), the Continued Care Project for Article 17A guardianship (funded by The O'Neill Foundation), and the Advanced Cancer Law Project.

Service delivery is hybrid and human-led: clients are reached via walk-in hours at the Bedford-Stuyvesant Brooklyn headquarters, scheduled appointments, phone and email intake, home visits across all five NYC boroughs, and bedside/hospital-based legal representation. The Legal Wellness Institute alone serves approximately 1,100 clients and resolves 1,400 legal matters annually, and over 2,600 cancer-affected families have been served since 2008. The organization reports that 96% of clients live below the federal poverty threshold and nearly 100% come from single-parent households (90% female caregivers).

The Family Center operates as a donation- and grant-funded nonprofit with no fee-for-service pricing for eligible clients. Revenue is sourced from foundation grants (Robin Hood, JALBCA, NYS IOLA Fund, NYS Unified Court System, The New York Bar Foundation, The O'Neill Foundation), government contracts (NYC Department of Health, NYS Department of Health AIDS Institute, NYS Office of Children and Family Services, federal Ryan White funds channeled through NYC DOH), corporate sponsorships (Goldman Sachs, Credit Suisse, Macy's, Kohl's, New York Giants, Brooklyn Nets), individual donations, and annual fundraising events including the Spring Soirée and Harvest Ball galas. The organization is governed by a Board of Directors and Leadership Council, with Ivy Gamble Cobb serving as Executive Director.

Name

The Family Center

Legal name

The Family Center, Inc.

Website

https://thefamilycenter.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

The Family Center is a Brooklyn-based nonprofit founded in 1994 that delivers integrated legal aid, behavioral health, health education, and family support services to low-income NYC residents affected by HIV, cancer, disability, and kinship caregiving crises across all five boroughs.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Maternal, Child & Family Health Organizations (BPAGACAF), Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals) (HLALAHAL)

Keywords

• Holistic family services
• Legal wellness programs
• Behavioral health counseling
• HIV/AIDS support services
• Kinship caregiver support

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Individual donors contribute to The Family Center through the website donation portal, mail, and phone. Donations support all programs and services.
2. Gala Events and Fundraisers: Annual Spring Soirée and other fundraising events generate revenue through ticket sales, sponsorships, auction items, and journal ad purchases.
3. Corporate Sponsorships: Corporate partners sponsor events and programs, providing financial support along with volunteer hours through corporate volunteerism programs.
4. Government Contracts and Grants: Funding from NYC Department of Health, NYS Department of Health AIDS Institute, NYS Office of Children and Family Services, and federal Ryan White funds through NYC DOH.
5. Foundation Grants: Support from foundations including Robin Hood, JALBCA, NYS IOLA Fund, NYS Unified Court System, The New York Bar Foundation, and The O'Neill Foundation.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Family Center is a nonprofit that delivers holistic care to NYC individuals and families affected by life-altering events (HIV, cancer, disability, kinship caregiving) through four integrated service lines: Family Support Services, the Legal Wellness Institute, Health Education (HIV/PrEP), and Behavioral Health. Services are delivered at no cost to eligible clients at the Brooklyn headquarters, in homes, hospitals, and community sites across all five NYC boroughs, combining social work, civil legal aid, mental health counseling, and health education under one interdisciplinary model.

Product overview

The Family Center is a nonprofit social services organization offering an integrated portfolio of programs for individuals and families affected by life-altering events. The core service lines include Family Support Services, the Legal Wellness Institute, Health Education, and Behavioral Health. The Legal Wellness Institute houses specialized programs including The Judge Judith Kaye Project, The Maite Aquino Program, Continued Care Project, Legal Services for HIV-Affected New Yorkers, Advanced Cancer Law Project, and the Economic Justice Project. Health Education includes The Positive Life Workshop (El Taller de la Vida Positiva). Behavioral Health encompasses Healthy Branches, LeeKong Institute at TFC, Brooklyn ACTS, and Brooklyn Women Enjoying Life (B-WEL). The organization also maintains a Client Resource Center providing self-help legal and health information.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Support Services Evidence-based outcomes-driven programming that delivers family stabilization, kinship support, and child welfare services for NYC families affected by life-altering events, including Family Ties, Family Stabilization and Counseling Program, Project Talk, and Child Welfare Services.
• Legal Wellness Institute Holistic civil legal services promoting health and stability for medically fragile New Yorkers across Housing Law, Family Law, Public Benefits, Lifetime Planning, and Economic Justice practice areas. The Institute's attorneys serve approximately 1,100 clients and resolve 1,400 legal matters annually, with bilingual English/Spanish service and on-site delivery at hospitals, homes, and community sites.
• Health Education Health education services supporting HIV-positive New Yorkers and their families, including HIV/AIDS programming, PrEP services, and The Positive Life Workshop covering health access, stress management, treatment adherence, safe disclosure, and doctor communication.
• Behavioral Health Mental health and substance use treatment services including the Healthy Branches Certified Community Behavioral Health Clinic, LeeKong Institute at TFC, Brooklyn ACTS, and the Brooklyn Women Enjoying Life (B-WEL) program serving women in recovery. Clinicians deliver psychiatric, psychological, and substance use counseling.
• The Judge Judith Kaye Project Provides legal and social services to low-income NYC women with breast cancer who have few social supports, funded by JALBCA since 2008. Has served over 2,600 cancer-affected families living below the federal poverty line and raising young children.
• The Maite Aquino Program Legal and social services for low-income NYC mothers, children, and family members affected by breast cancer, supported by JALBCA and Sullivan & Cromwell LLP.
• Continued Care Project Helps families obtain legal authority to care for intellectually or developmentally disabled adults, including Article 17A guardianship petitions, funded by The O'Neill Foundation.
• Legal Services for HIV-Affected New Yorkers Comprehensive legal services for HIV-affected individuals and families including advice, advocacy, document preparation, and representation in court proceedings and administrative hearings, provided for over 25 years.
• El Taller de la Vida Positiva (The Positive Life Workshop) Seven-session workshop for Spanish-speaking individuals living with HIV, covering health access, stress management, doctor communication, treatment adherence, and safe disclosure.
• Advanced Cancer Law Project Accessible holistic legal services for New Yorkers affected by late-stage cancers, ensuring access to essentials of life and promoting financial and family stability.
• Client Resource Center Online self-help resource section for current and potential clients providing self-help legal information and diabetes prevention and control resources.

Quantifiable outcome

• Over 2,600 cancer-affected families served since 2008
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Cause Strategy PartnerscoreGTM or Marketing PartnerCause Strategy Partners connects The Family Center to diverse network of talented professionals through their BoardLead platform. Since inception, they have placed seven elected board members including Board Chair Emeritus Joel M. Field III, and four Leadership Council members through BoardLead model. Cause Strategy Partners has helped The Family Center expand resources and mission through board and leadership recruitment.
• Taproot FoundationminorStrategic or Co-development PartnerTaproot Foundation awarded multiple grants to The Family Center for pro bono consulting services, helping strengthen organizational capacity.
• Goldman SachsminorGTM or Marketing PartnerGoldman Sachs has partnered through the One Million Black Women program and provided volunteer support and community engagement.
• Credit SuisseminorGTM or Marketing PartnerCredit Suisse has provided volunteer support, picnic events, and community engagement with The Family Center families.
• Macy'sminorGTM or Marketing PartnerMacy's has supported holiday programming and volunteer engagement with The Family Center children and families.
• Kohl'sminorGTM or Marketing PartnerKohl's has partnered with The Family Center to support programming and services.
• New York GiantsminorGTM or Marketing PartnerThe New York Giants have supported The Family Center through community engagement and event partnerships.
• Brooklyn NetsminorGTM or Marketing PartnerBrooklyn Nets have partnered with The Family Center for community events and engagement.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• New York Legal Assistance Group (NYLAG): NYC-based civil legal services nonprofit serving low-income New Yorkers across housing, family law, public benefits, and HIV-related matters. Direct peer to The Family Center's Legal Wellness Institute on civil legal services for medically fragile and HIV-affected clients.
• CAMBA: Brooklyn-headquartered nonprofit providing housing, social services, education, and family support across NYC. Comparable as a Brooklyn-rooted, multi-program nonprofit serving low-income and vulnerable NYC families, including kinship and HIV-affected populations.
• Sanctuary for Families: NYC-based nonprofit providing integrated civil legal services, counseling, shelter, and economic empowerment for survivors of domestic violence and sex trafficking. Closely comparable for combining civil legal representation with clinical and social support under one roof.
• Children's Aid Society: One of NYC's largest child- and family-serving nonprofits, offering foster care, kinship care, mental health, and youth programming. Comparable in serving kinship caregivers and integrating mental health with family support.
• SCO Family of Services: NYC and Long Island nonprofit providing foster care, kinship, behavioral health, and developmental disabilities services. Directly comparable in kinship-care programming, behavioral health (CCBHC-style), and Article 17A-style services for disabled adults.
• God's Love We Deliver: NYC nonprofit providing medically tailored meals and nutrition counseling for people living with HIV, cancer, and other serious illnesses. Comparable for serving the medically fragile populations central to The Family Center's mission.
• The Center for Family Life in Sunset Park: Brooklyn-based nonprofit offering family counseling, foster care, kinship care, and youth development. Comparable as a Brooklyn-rooted holistic family support provider serving similar kinship and immigrant populations.
• Good Shepherd Services: NYC nonprofit providing foster care, prevention, behavioral health, and youth development across boroughs. Comparable scale and service mix targeting vulnerable children, youth, and kinship families.

Broad incumbents

• Make-A-Wish Foundation: National nonprofit serving children with critical illnesses. Comparable as a broader-incumbent organization supporting children affected by serious illness, though operating at much larger national scale.
• Planned Parenthood of Greater New York: NYC reproductive and sexual health nonprofit offering clinical, education, and PrEP services. Comparable overlap on PrEP, HIV/AIDS health education, and bilingual Spanish programming.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FamilyCenterNY
• YouTubeyoutube.com/channel/UC8nkqnzV29ZxMY6JCxes33Q
• Facebookfacebook.com/TheFamilyCenterNY
• LinkedInlinkedin.com/company/the-family-center
• Instagraminstagram.com/thefamilycenternyc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Family Center