The VA Group

What The VA Group does

The VA Group is a Las Vegas-based, family-operated virtual assistant staffing firm founded in 2018 by Shane Riggs, headquartered at 6038 South Topaz St., Suite 2, Las Vegas, Nevada. The company delivers human virtual assistant services augmented by a broad stack of third-party AI tools — including ChatGPT, Claude, Gemini, Jasper, Make, Zapier, Midjourney, InVideo, Notion, Canva, CapCut, and others — through a proprietary internal training program called AI University. Every client engagement is supported by a dedicated Operations Manager, and VAs are vetted, matched, audited, and onboarded through a four-phase process (Onboarding Call, Matching, Audit, Go-Live). The firm employs 101-250 staff and has remained bootstrapped with no external funding rounds, parent company, or subsidiaries.

The product portfolio spans two lines: (1) Virtual Assistant Services billed hourly starting at $21/hr, covering administrative tasks, prospecting outreach, content creation, social media, customer support, and CRM work, and (2) the AI Prospecting Solution, launched in 2026, offering tiered monthly subscriptions — Bronze ($1,000/month plus $500 onboarding, 25,000 web form submissions), Silver ($3,000/month plus $1,500 onboarding, 150,000 submissions), and Gold ($5,000/month plus $2,500 onboarding, unlimited submissions plus full-time VA) — built on the MAVIS AI sub-brand that includes The Prospector, AI Setter, The Closer, and the Lead Found Solution (launched 2025-07) for 24/7 B2B lead generation.

The VA Group operates a sales-led, consultative go-to-market targeting SMB, mid-market, and select enterprise buyers across diverse verticals including roofing/construction, healthcare credentialing, mediation services, business coaching, and beauty/salon. Channels include the company website, content marketing, organic social (Facebook, Twitter, Instagram, LinkedIn), email newsletter, Google Reviews (4.7 stars), and direct outreach via phone (866-642-4007) and email, with discovery call booking as the primary conversion mechanism. Revenue mechanics combine hourly services with monthly recurring subscriptions and one-time onboarding fees, with a stated all-sales-final, no-refund policy.

Name

The VA Group

Legal name

The VA Group, LLC

Website

https://thevagroup.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

101–250 employees

Short description

The VA Group is a Las Vegas-based, family-operated virtual assistant staffing firm that combines human VAs — trained through its proprietary AI University program and backed by dedicated Operations Managers — with third-party AI tools. It serves SMBs across verticals via hourly VA services and tiered AI prospecting subscriptions.

Ownership category

akta.pro rank

Headquarters

HQ city

Las Vegas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Virtual Assistant Services: Hourly billing model for human virtual assistant support. Every VA is backed by an Operations Manager and AI University training. Services include daily tasks, prospecting outreach, admin work, and business support. Price starts at $21/hr.
2. AI Prospecting Solution (Bronze/Silver/Gold): Monthly subscription tiers for AI-powered prospecting automation. Bronze ($1,000/month for 25,000 web form submissions), Silver ($3,000/month for 150,000 submissions), Gold ($5,000/month for full-time VA). Includes onboarding fees of $500-$2,500.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

The VA Group is a virtual assistant services provider that supplies AI-trained, human virtual assistants to businesses, each backed by a dedicated Operations Manager. Services span daily tasks, prospecting outreach, administrative work, social media management, content creation, and CRM management at hourly rates starting at $21/hr. They also offer an AI Prospecting Solution that automates cold email outreach, lead scraping, AI-powered calling, and website form engagement via tiered subscriptions ($1,000-$5,000/month).

Product overview

The VA Group offers AI-powered virtual assistant staffing services with two core offerings: Virtual Assistant Services (starting at $21/hr) and the AI Prospecting Solution (tiered at Bronze $1,000/mo, Silver $3,000/mo, Gold $5,000/mo). Every VA is backed by a dedicated Operations Manager trained through the company's AI University program. The AI Prospecting Solution automates outreach through AI agents that handle cold email, lead scraping, calling, and website form submissions. The Lead Found Solution adds 24/7 B2B lead generation through targeted website contact form engagement. All services leverage AI tools including ChatGPT, Claude, Gemini, Midjourney, and automation platforms like Make and Zapier to maximize productivity.

Differentiator

Problem solved

Functional benefit

Brands

• MAVIS AI: AI-powered prospecting and lead generation platform including tools like The Prospector, AI Setter, The Closer, and Lead Found

Products and services

• Virtual Assistant Services Fully vetted virtual assistants backed by a dedicated Operations Manager and trained through the company's internal AI University program. Services include daily tasks, prospecting outreach, admin work, social media, content creation, calendar management, customer support, and CRM management for SMB through enterprise customers.
• AI Prospecting Solution AI-powered prospecting platform built on the proprietary MAVIS AI platform that automates cold email outreach, lead scraping, AI-powered calling, and website form engagement to scale B2B pipeline. Includes The Prospector (cold email), AI Setter (AI-powered calling), and The Closer components, with monthly subscriptions from $1,000 to $5,000 plus one-time onboarding fees.
• Lead Found Solution AI-powered B2B lead generation tool that scans websites, finds business leads, and delivers targeted offers or inquiries through website contact forms. Operates 24/7 to drive partnerships and service outreach, functioning as a complement to the AI Prospecting Solution.

Quantifiable outcome

• 80,000 emails and 20,000+ calls monthly through AI-driven lead generation
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability8 records

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• OnlineJobs.ph: Marketplace for Filipino virtual assistants — a much larger, lower-cost alternative to The VA Group's staffing offering with overlapping customer demand for remote admin and creative support.
• Fiverr: Large freelance marketplace offering on-demand virtual assistant services, competing with The VA Group for SMB budget on commodity admin and creative tasks.
• Upwork: Global freelance marketplace where SMBs hire VAs directly. As a broad incumbent, it competes on price and selection even though it lacks The VA Group's managed-service and AI-training layer.

Direct peers

• MyOutDesk: Virtual staffing provider specializing in admin, sales, and marketing VAs for SMBs and real estate professionals — directly comparable customer profile and hourly pricing model.
• Wishup: Pre-vetted virtual assistant service for SMBs and entrepreneurs with structured onboarding and dedicated VAs, similar to The VA Group's matching/audit/go-live flow.
• Wing Assistant: Dedicated virtual assistant staffing firm with an explicit AI-augmented delivery model and proprietary tools, targeting startups and growth-stage companies. Directly comparable to The VA Group's AI + human hybrid positioning.
• Time Etc: Long-established US/UK virtual assistant agency providing trained, managed remote assistants to entrepreneurs and small businesses — overlapping customer base and value proposition.
• Boldly: Premium subscription-based VA staffing agency for executives and small businesses, with rigorous vetting and dedicated assistants — mirrors The VA Group's subscription/hiring model at a higher price tier.
• Belay: US-based virtual assistant and remote staffing agency serving SMBs and executives with vetted VAs for admin, bookkeeping, and social media. Closely comparable service model, pricing tier, and target customer as The VA Group's core offering.

Emerging players

• Smith.ai: AI + human virtual receptionist and outreach service for SMBs. Comparable hybrid AI/human model and SMB sales-development focus, intersecting with The VA Group's AI prospecting offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TheVAGroup00
• Facebookfacebook.com/TVAGrecruitment
• LinkedInlinkedin.com/company/the-va-group
• Instagraminstagram.com/thevagroupco

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The VA Group