AOS American Office Solutions
Substantive source material describes Applied Innovation, a 500+ employee multi-service business technology provider offering managed IT, managed print, document workflow automation, RPA, secure shredding, and medical waste disposal to mid-market and enterprise customers across Michigan, Indiana, Ohio, and Florida.
- Company typePrivate
- Founded1986
- HeadquartersClarklake, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What AOS American Office Solutions does
The firmographic header labels this entity 'AOS American Office Solutions' (founded 1969, 11-50 employees, Clarklake, MI), but the substantive source material — including detailed firmographics, product portfolio, leadership references, and contact data — consistently describes a separate, larger enterprise: Applied Innovation (founded ~1986, 500+ employees, Grand Rapids, MI, four-state regional presence). This analysis is built on the Applied Innovation data, which constitutes the entirety of meaningful source material; the AOS firmographic label should be treated as a data-aggregation discrepancy.
Applied Innovation is a multi-service business technology provider serving mid-market and enterprise customers across four U.S. states. The firm operates regional offices in Michigan (Grand Rapids, regional HQ), Indiana, Ohio, and Florida (Tampa, regional HQ), and has built a 500+ person team over nearly four decades of operation. Its offering is organized around four service pillars: Technology (managed IT, cybersecurity, hardware/infrastructure, VoIP, audio-visual solutions); Imaging (copiers/printers, production and wide-format devices, managed print services, on-site shredding, hard drive destruction); Automation (document workflow solutions, robotic process automation, backfile scanning); and regulated Healthcare waste services (sharps, biohazard, dental, pharmaceutical waste). The company serves five distinct vertical segments — Business, Education (K-12), Healthcare, Manufacturing, and Municipalities — with healthcare additionally penetrated through the medical waste disposal line.
The underlying technology stack combines device leasing and supplies replenishment, remote monitoring of imaging fleets, document capture and workflow orchestration, RPA-based process automation, and route-based disposal services for both physical documents and regulated medical waste. Pricing is opaque across all lines (quote-based), with managed IT and managed print structured as monthly recurring contracts (per device or per user) and disposal services priced per pickup or container. Revenue is generated across five streams: managed IT subscriptions, managed print services, automation professional services, hardware sales and leasing, and disposal services (recurring per pickup). Distribution is sales-led, with regional field-sales teams supported by inside sales, a client portal for existing accounts, service-line-differentiated toll-free phone numbers, and a content-driven website and social presence.
AOS American Office Solutions firmographics
Firmographics- Name
- AOS American Office Solutions
- Legal name
- Applied Innovation
- Website
- https://getaos.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Substantive source material describes Applied Innovation, a 500+ employee multi-service business technology provider offering managed IT, managed print, document workflow automation, RPA, secure shredding, and medical waste disposal to mid-market and enterprise customers across Michigan, Indiana, Ohio, and Florida.
- Ownership category
- akta.pro rank
AOS American Office Solutions industry classification
Industry- Product category
- Office and Business Technology Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Office Machinery and Equipment Rental and Leasing (532420)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)
- akta.pro primary industry
- Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS) (BPAEAMAI)
- akta.pro secondary industries
- iPaaS & Workflow Automation (BPAMAOAB), Enterprise Architecture & IT Operating Model (BPAHAEAB)
Keywords
Where AOS American Office Solutions is headquartered
LocationHeadquarters
- HQ city
- Clarklake
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
AOS American Office Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services for IT infrastructure, cybersecurity, hardware, VoIP, and audio-visual solutions. Revenue likely generated through monthly service contracts with device/user-based pricing.
- Managed Print Services: Ongoing print management including device leasing, supplies, and maintenance. Typically structured as per-device or per-page pricing with contractual commitments.
- Document Workflow and RPA Solutions: Implementation and ongoing services for document automation and robotic process automation. May include one-time implementation fees plus recurring support.
- Imaging Equipment Sales and Leasing: Sale and lease of copiers, printers, production printers, and wide-format devices. One-time hardware sales with potential service contracts.
- Secure Disposal Services: Shredding services (on-site and off-site) and medical waste disposal. Typically priced per service or per container/pickup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise solutions |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
AOS American Office Solutions product offering
Product offeringCore offering
AOS American Office Solutions provides advisory services and office solutions to businesses, including business supplies and integrated business technology services. Through its associated Applied Innovation brand, it offers managed IT, managed print, document workflow automation, robotic process automation, secure shredding, and medical waste disposal services to business, healthcare, education, manufacturing, and municipal customers across Michigan, Indiana, Ohio, and Florida.
Product overview
Applied Innovation is a multi-service technology company offering an integrated portfolio of solutions across three main divisions: Technology (managed IT, cybersecurity, hardware, VoIP, AV), Imaging (copiers, printers, production/wide format printing, managed print services, shredding), and Automation (document workflow solutions, RPA, backfile scanning). The company also provides specialized healthcare waste disposal services. With nearly 40 years of experience and 500+ team members, the offering operates as a unified service model where technology, imaging, and automation solutions are designed to work together to simplify business operations, supported by managed services and ongoing support across Michigan, Indiana, Ohio, and Florida.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management services providing technology infrastructure support, monitoring, and maintenance for business operations across mid-market and enterprise customers.
- Cybersecurity Solutions Security solutions protecting business technology systems from cyber threats and vulnerabilities for business customers.
- Hardware + Infrastructure Physical technology equipment and underlying infrastructure solutions for business operations.
- VoIP Phones + Communication Voice over IP telephone systems and unified communication solutions for business connectivity.
- Audio Visual Solutions AV technology solutions for business presentations, conferences, and collaboration environments.
- Copiers + Printers Office imaging equipment including multifunction copiers and printers for document production in business environments.
- Production + Wide Format Printers High-volume production printing equipment and large-format printing solutions for specialized output needs.
- Managed Print Services Outsourced print management including device monitoring, supplies, and maintenance to optimize printing operations for business customers.
- Print Management Solutions Comprehensive print fleet management and optimization services for organizations.
- On-Site Shredding Mobile document destruction services conducted at client locations for secure information disposal.
- Hard Drive Destruction Secure physical destruction of electronic storage devices to prevent data recovery.
- Document Workflow Solutions Automated document processing and workflow management solutions including accounts payable, HR, K-12 education, and municipal document workflows for business customers.
- Robotic Process Automation (RPA) Automation technology using software robots to streamline repetitive business processes for organizations.
- Backfile Scanning Services Digitization services converting paper document archives into electronic formats for organizations.
- Medical Waste Disposal Services Compliant disposal services for sharps, biohazard waste, pharmaceutical waste, and dental waste for healthcare facilities.
Quantifiable outcome
- Customer reports freeing up IT staff and controller time
Companies that use AOS American Office Solutions
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
AOS American Office Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
AOS American Office Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Best-in-Class Technology Leaders (Imaging, Automation, Technology, Security)coreApplied Innovation represents leaders in imaging, automation, technology and security solutions. The company partners with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for customer business challenges. Specific partner names are not explicitly listed but are shown in a partner grid on the website.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
AOS American Office Solutions competitors and assessment
Company assessmentDirect peers
- Konica Minolta Business Solutions USA: Direct competitor in managed print services, copier/printer hardware, and IT services with overlapping solutions for document workflow, security, and managed IT — very closely aligned with Applied Innovation's portfolio.
- Ricoh USA: Major global OEM and channel competitor in managed print, document workflow automation, and IT services. Directly comparable on copier/printer hardware plus MPS and process automation offerings.
- Xerox (Xerox Business Solutions): Direct peer in managed print services, production printing, document workflow, and IT services. Competes head-on for mid-market and enterprise document/output management contracts.
- Marco (Marco Technologies): Multi-service managed technology provider across the Midwest offering managed IT, managed print, copiers, cloud, and security — very similar business model and regional footprint to Applied Innovation.
- Gordon Flesch Company: Family-owned Midwest managed services and office equipment dealer offering managed IT, managed print, document solutions, and VoIP. Closely comparable regional multi-service competitor.
- Dex Imaging: Regional managed print and document solutions dealer serving U.S. markets with MPS, copiers, print management, and IT services. Closely comparable multi-service channel partner.
Broad incumbents
- HP (HP Managed Print Services): Global OEM offering managed print services, printers, and broader IT hardware/software through both direct and channel — competes broadly with Applied Innovation on print fleet management and IT hardware.
- Sharp Electronics (Sharp Business): OEM of copiers and printers with a managed print services practice; competes in the same imaging/MPS space across Applied Innovation's geographies.
- Iron Mountain (Document Destruction / Shredding): National incumbent in secure shredding, document destruction, and records management. Competes directly with Applied Innovation's on-site shredding and hard-drive destruction services at scale.
- Toshiba (Toshiba Business Solutions): OEM offering multifunction printers, managed print services, and document solutions. Overlaps with Applied Innovation's imaging and document workflow lines.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
AOS American Office Solutions social profiles
Digital presenceAOS American Office Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
AOS American Office Solutions leadership team
Management profileNumber of profiles
Profiles1 record
AOS American Office Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AOS American Office Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AOS American Office Solutions
What does AOS American Office Solutions do?
AOS American Office Solutions provides advisory services and office solutions to businesses, including business supplies and integrated business technology services. Through its associated Applied Innovation brand, it offers managed IT, managed print, document workflow automation, robotic process automation, secure shredding, and medical waste disposal services to business, healthcare, education, manufacturing, and municipal customers across Michigan, Indiana, Ohio, and Florida.
Is AOS American Office Solutions a public or private company?
AOS American Office Solutions is a private company. It is classified as unknown and is currently operating.
When was AOS American Office Solutions founded?
AOS American Office Solutions was founded in 1986. It employs 11 to 50 people.
Where is AOS American Office Solutions based?
AOS American Office Solutions is headquartered in Clarklake, United States, in the North America region.
How does AOS American Office Solutions make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, document Workflow and RPA Solutions, imaging Equipment Sales and Leasing and secure Disposal Services.
Who are AOS American Office Solutions's main competitors?
Direct peers on record are Konica Minolta Business Solutions USA, Ricoh USA, Xerox (Xerox Business Solutions), Marco (Marco Technologies), Gordon Flesch Company and Dex Imaging. Broad incumbents are HP (HP Managed Print Services), Sharp Electronics (Sharp Business), Iron Mountain (Document Destruction / Shredding) and Toshiba (Toshiba Business Solutions).
Does AOS American Office Solutions have an API?
No public API is recorded for AOS American Office Solutions.
What industry is AOS American Office Solutions in?
AOS American Office Solutions's product category is Office and Business Technology Services. Its primary akta.pro industry code is BPAEAMAI, Enterprise Application Managed Services Outsourcing (ERP/CRM/HRIS AMS), with a secondary code of BPAMAOAB, iPaaS & Workflow Automation. Its NAICS code is 54151 and its SIC code is 7373.