Krom

What Krom does

PT Krom Bank Indonesia Tbk (IDX: BBSI) is a digital-only commercial bank serving Indonesian retail and SME consumers through a mobile application available on Google Play and Apple App Store. Originally founded as a Bandung-based legacy bank and previously known as PT Bank Bisnis Internasional, the entity was acquired in 2022 by PT FinAccel Teknologi Indonesia — the parent of BNPL provider Kredivo — which now holds a 75% controlling stake and rebranded the institution to PT Krom Bank Indonesia. The bank launched its consumer-facing Krom app in October-November 2023.

Krom's product suite centers on a primary Tabungan Utama savings account supplemented by up to 20 goal-based Kantong Tabungan sub-accounts earning 6% p.a., plus two time-deposit variants (Krom Flex up to 7.50% p.a. with penalty-free early withdrawal, and Krom Max up to 8.00% p.a.). In 2025 the bank launched Krom Kredit, comprising a Flexi Loan product (cash loans up to Rp30 million at flat 1.8%/month over 1/3/6-month tenors) and a PayLater facility for in-app digital purchases. The technology stack is cloud-native, built on the Mambu SaaS core banking platform under a renewed five-year partnership, with mobile-first architecture supporting biometric authentication, QRIS payments, BI-FAST/RTOL real-time interbank transfers, and NFC-based e-money top-up for TapCash BNI and BCA Flazz cards.

Krom generates revenue primarily through net interest income on its loan and deposit book — 2025 NII reached Rp1,853 billion against Rp8,632 billion in total loans — with secondary income from transaction fees on interbank transfers (after a 100/month free quota), e-wallet top-ups, and bill payments. Deposits are insured by LPS up to Rp2 billion per depositor, and the bank is supervised by OJK and Bank Indonesia. Customer acquisition is product-led: app store listings, the Ajak Teman referral program (up to Rp150,000 bonus per referral), QRIS merchant cashback campaigns, and social media presence on Instagram, TikTok, Facebook, LinkedIn, and YouTube.

Name

Krom

Legal name

PT Krom Bank Indonesia Tbk

Website

https://krom.id

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

PT Krom Bank Indonesia (IDX: BBSI) is a digital-only commercial bank serving Indonesian retail and SME consumers via its mobile app, offering high-yield savings, flexible deposits, and consumer credit, majority-owned by FinAccel/Kredivo parent.

Ownership category

akta.pro rank

Product category

Digital Banking

NAICS

Depository Credit Intermediation (5221), Commercial Banking (522110), Sales Financing (52222)

SIC

National Commercial Banks (6021), Personal Credit Institutions (6141)

akta.pro primary industry

Account & Balance Services (Operating accounts, statements, eBAM) (FSABAIAD)

akta.pro secondary industries

Merchant-Integrated BNPL (Online Checkout) (FSAKACAA), QR Code & Alternative In-Store Acceptance (QR, APMs) (FSAMADAH)

Keywords

• Digital banking services
• Mobile savings accounts
• Online time deposits
• Consumer lending products
• Personal financial management

Headquarters

HQ city

Bandung

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Net Interest Income: Krom earns interest income from its loan portfolio (Krom Kredit Flexi Loan and PayLater) and pays interest expense on customer deposits (Tabungan and Deposito Berjangka). The spread between loan interest rates (e.g., SBDK 11.22-11.35% for retail) and deposit rates (up to 8% p.a.) constitutes the primary revenue stream. Total interest income grew from Rp103B (2021) to Rp1,853B (2025).
2. Transaction & Administrative Fees: Fee income from wire transfers (Rp2,500 after free quota), e-wallet top-ups (Rp1,000-1,500), PLN token (Rp2,000), PLN bill payment (Rp2,500), BPJS payments, credit installments, and other bill payments. Transfers within Krom are free; 100 free interbank transfers and top-ups per month.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Krom (PT Krom Bank Indonesia Tbk) operates a digital-only licensed bank in Indonesia providing high-yield savings (6% p.a.), flexible time deposits Krom Flex (up to 7.50% p.a.) and Krom Max (up to 8.00% p.a.), consumer credit through Krom Kredit (Flexi Loan up to Rp30 million and PayLater), QRIS merchant payments, interbank transfers via BI-FAST/RTOL, e-wallet and bill payment services, NFC e-money top-up, and the Money Journey personal financial management tool. All products and services are delivered exclusively through a smartphone application for Indonesian retail and SME customers, with no physical branches.

Product overview

Krom is a digital banking platform from PT Krom Bank Indonesia Tbk offering a unified app-based banking experience. The core product is the Tabungan Utama (Main Savings) account, supplemented by flexible savings tools including Kantong Tabungan (Savings Pockets) earning 6% p.a. and two time deposit variants: Krom Flex (up to 7.50% p.a.) and Krom Max (up to 8% p.a.). The platform expanded into lending with Krom Kredit featuring Flexi Loan (cash loans up to Rp30 million) and PayLater (buy now pay later for digital purchases). Additional value-added services include Money Journey for personal financial management, QRIS payment processing, Auto Transfer, Auto Save automation, and Krom Connect for Kredivo account linking. The platform provides extensive bill payment and top-up integrations covering e-wallets, e-money, telecommunications, PLN, BPJS, and credit cards.

Differentiator

Problem solved

Functional benefit

Products and services

• Tabungan Utama (Main Savings) Primary savings account automatically issued when a customer opens a Krom account. Earns 6% p.a. interest, has no monthly administration fee, no minimum balance, and is used as the central account for transfers, bill payments, QRIS payments, and credit transactions. For Indonesian retail customers aged 18 and above using the Krom mobile app.
• Kantong Tabungan (Savings Pockets) Sub-savings accounts within the main Tabungan Utama that allow users to allocate funds toward specific financial goals. Each pocket earns 6% p.a. interest, supports transactions, and can be created or closed without fees. Users can create up to 20 pockets (19 additional beyond the main account). For Indonesian retail customers seeking goal-based savings allocation.
• Krom Flex (Flexible Time Deposit) Flexible time deposit offering up to 7.50% p.a. interest with a minimum initial deposit of Rp100,000. Customers can open up to 20 Krom Flex deposits and withdraw early without penalty while retaining 6% p.a. interest on the withdrawn amount. For Indonesian retail customers seeking flexible higher-yield deposits.
• Krom Max (Time Deposit) Time deposit offering up to 8.00% p.a. interest for long-term financial planning. Customers can open up to 20 Krom Max deposits with a minimum initial deposit of Rp100,000; early withdrawal is permitted without penalty but forfeits all accrued interest. For Indonesian retail customers seeking maximum deposit yield.
• Krom Flexi Loan (Krom Kredit) Cash loan component of Krom Kredit offering loans up to Rp30,000,000 with tenors of 1, 3, or 6 months. Features a flat 1.8% per month interest rate across all tenors with no admin fee on disbursement and a 0.25% per day late payment penalty. For selected Indonesian retail customers seeking short-term cash credit.
• Krom PayLater (Krom Kredit) Buy now pay later component of Krom Kredit for purchasing digital products within the Krom app, including pulsa (mobile credit), data packages, and PLN tokens. Offers 0% interest for a 1-month tenor and 1.8% per month for 3 and 6-month tenors. Combined limit with Krom Flexi Loan up to Rp30,000,000 with 80% maximum allocated to Flexi Loan. For selected Indonesian retail customers.
• Money Journey Personal financial management tool within the Krom app providing net worth tracking, cash flow monitoring, expense categorization, and budgeting tools with customizable recording periods. For Indonesian retail customers seeking to monitor overall financial health and set financial goals.

Quantifiable outcome

• Total assets grew from Rp2,476B to Rp12,214B between 2021-2025 (5x growth)
• +4 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Deloitte Indonesia (KAP Liana Ramon Xenia & Rekan)minorOthers · 1 January 2025Deloitte Indonesia serves as the public accounting firm for PT Krom Bank Indonesia Tbk, providing annual audit services. Registered Public Accounting Firm license No. 432/KM.1/2024. Address: The Plaza Office Tower 32nd Floor, Jl. M.H. Thamrin Kav. 28-30, Jakarta.
• Bank Indonesia (BI-FAST)coreTechnology or Integration · 1 January 2025Krom participates in the BI-FAST real-time interbank fund transfer network operated by Bank Indonesia. BI-FAST enables Krom customers to send and receive real-time interbank transfers up to Rp250,000,000 per transaction using account numbers or proxy addresses (email/phone number).
• Bank Indonesia / LPS (Regulatory Framework)coreOthers · 1 January 2025Krom Bank is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia. Deposits are insured by LPS (Lembaga Penjian Simpanan) up to Rp2,000,000,000 per depositor per bank, in accordance with Indonesian banking law.
• QRIS / QR Code Payment EcosystemcoreTechnology or Integration · 1 January 2025Krom participates in QRIS (Quick Response Code Indonesian Standard), the national QR payment standard developed by Bank Indonesia and the Indonesian Payment System Association (GISS). QRIS enables Krom users to make merchant payments at any QRIS-accepting merchant throughout Indonesia.
• MambucoreTechnology or Integration · 1 January 2024Mambu is the cloud-native SaaS banking platform powering Krom's core banking infrastructure. Krom renewed its partnership with Mambu for another five years as of 2024-2025. Mambu provides the underlying platform enabling Krom to manage and process payments across multiple schemes and rails from a single system.
• PT Sinartama GunitaminorOthers · 1 January 2022PT Sinartama Gunita serves as the Securities Administration Bureau (Biro Administrasi Efek) for Krom Bank, managing share registry services. Address: Menara Tekno Lantai 7, Jl. Fachrudin No. 19, Jakarta Pusat 10250, Indonesia.
• PT Bank Bisnis Internasional (Predecessor Entity)minorOthers · 1 January 2022PT Krom Bank Indonesia was formerly PT Bank Bisnis Internasional (stock code BBSI). The entity went through multiple name changes: founded in Bandung → Bank Pengembangan Nasional → Business International Bank → PT Bank Bisnis Internasional (BBSI) → PT Krom Bank Indonesia (2022-2023 rebrand). History of IPO (2020) and multiple rights issues (2020-2022) before FinAccel took majority ownership.
• PT Kredivo Indonesia (Kredivo)coreTechnology or Integration · 1 January 2021Krom offers account linking with Kredivo, allowing Kredivo users to register for Krom accounts and access Krom services (Transfer) through the Kredivo app, and Krom users to access Kredivo for shopping with Krom balance. Kredivo is a product of PT FinAccel Teknologi Indonesia, Krom's parent company. Both companies share the same parent and operate in an integrated fintech ecosystem.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Bank Jago: Indonesian digital-only bank (previously Bank Artos) backed by GoTo (GoPay) and subsidized by LiveMe; offers savings, deposits, payments, and credit products through a mobile app. Directly competes with Krom for digital-first retail customers in Indonesia.
• Superbank: PT Super Bank Indonesia is a digital bank majority-owned by Grab, Emtek, and Singtel. Competes head-to-head with Krom in Indonesia's digital retail banking space with similar savings, deposit, and payment offerings.
• Allo Bank: PT Allo Bank Indonesia Tbk, part of the CT Corp group, is an Indonesian digital bank offering savings, deposits, and lifestyle-integrated banking. Directly comparable to Krom as a digital-only competitor in the same market.
• Blu by BCA Digital: Digital banking app of PT Bank Digital BCA (a subsidiary of PT Bank Central Asia), offering savings, payments, and lifestyle products. Competitor in the Indonesian digital-only retail banking segment alongside Krom.
• Jenius (Bank SMBC Indonesia / BTPN): Digital banking service from PT Bank BTPN (now SMBC Indonesia) — one of the earliest Indonesian digital banking experiences (launched 2016). Closely comparable to Krom on mobile-first retail savings, transfers, and lifestyle features.
• SeaBank: PT Bank Seabank Indonesia is a digital bank owned by Sea Group (Shopee). Competes with Krom on yield-focused digital deposits and payments integrated with Shopee's e-commerce ecosystem in Indonesia.

Broad incumbents

• Bank Mandiri Taspen: Indonesian commercial bank focused on pensioners and mass retail customers with growing digital capabilities. Provides a broader incumbent benchmark for traditional banking products that Krom is digitizing.

Others

• Kredivo: Indonesian BNPL fintech and sister company under PT FinAccel Teknologi Indonesia. Not a direct competitor but the parent ecosystem of Krom; comparable as a digital consumer credit provider feeding the Krom ecosystem.

Emerging players

• Akulaku: Indonesian/Southeast Asian BNPL and consumer finance fintech. Emerging player in the same consumer credit space where Krom Kredit competes, with overlapping BNPL use cases but a non-bank model.

Regional players

• Kakao Bank: South Korea's leading mobile-only bank, part of the Kakao Group. Operates in a different geography but is a useful regional benchmark for digital-bank unit economics, customer scale, and product-led growth in Asia.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@krombankofficial
• Facebookfacebook.com/krombankofficial
• LinkedInlinkedin.com/company/krom-bank

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Krom