Freightlink

What Freightlink does

Freightlink, operated by Freight Link Solutions Ltd, is a UK-based freight ferry and tunnel ticket agency founded in 2003 and headquartered in Preston. The company aggregates 1000+ European ferry, rail and tunnel routes onto a single digital booking platform, distributing tickets on behalf of major operators including DFDS, Irish Ferries, LeShuttle (Eurotunnel), P&O Ferries, Stena Line and Wightlink. Its customer base spans hauliers, drivers, couriers and manufacturers across the UK and continental Europe, served through a 24/7 responsive website, a UK-based multilingual call centre (06:00–23:00), a smartphone app on iOS and Android, and 14+ language-specific country sites targeting hauliers from Poland through to Romania, Italy, Germany, Spain and Russia.

The core product is a freight ticket booking and account-management platform with integrated price-comparison, fuel-surcharge handling (BAF, ETS), and abnormal-load support. Around this platform the company has built an adjacent ecosystem of services — CustomsLink and Managed Customs for post-Brexit customs clearance, Port Pass Generator (GMR/PBN/ELO) and an ENS (GB/EU ICS2) Generator for customs documentation, Freightlink PAY for payments, Freightlink Logistics for freight coordination, and specialist booking verticals for motorsport, sport/music/film/TV and oversized loads.

The business model is commission-based: Freightlink earns a transaction fee/take-rate on each ferry, rail and tunnel ticket sold, with prices generally fixed annually and monthly fuel-surcharge adjustments. Pricing is pay-as-you-go with no seasonal premium; some operator fares (e.g., Brittany Ferries) are quoted on application. The company has no public listing, no disclosed funding rounds, and operates as a privately held SMB with an 11–50 employee footprint supported by digital self-serve and inside-sales motions.

Name

Freightlink

Legal name

Freight Link Solutions Ltd

Website

https://freightlink.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Freightlink is a UK-based freight ferry and tunnel ticket agency that aggregates 1000+ European routes from operators such as DFDS, P&O, Stena Line and LeShuttle, serving hauliers, drivers, couriers and manufacturers across 14+ European language markets via its website, mobile app and call centre.

Ownership category

akta.pro rank

Product category

Freight Ferry & Tunnel Ticket Brokerage

NAICS

Freight Transportation Arrangement (488510), Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Cross-Border Freight Brokerage (USMCA/EU, etc.) (TLADAMAN)

akta.pro secondary industries

Freight Brokerage (Truckload/LTL/Intermodal) (TLAIANAA), Export/Import Documentation Preparation (Commercial Invoice, Packing List, Shipper’s Letter of Instruction) (TLACAHAD), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Bills of Lading (B/L) & Sea Waybill Issuance/Management (TLACAHAA)

Keywords

• Freight ferry booking
• Tunnel ticket agent
• Haulier ferry reservations
• Customs clearance services
• European freight transport

Headquarters

HQ city

Preston

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Freight Ticket Sales Commission: Freightlink acts as a freight ticket agent, earning commission on ferry, tunnel, and rail tickets sold to hauliers and freight operators. Prices are generally fixed for a calendar year with fuel surcharges applied monthly. The company connects customers across 1000+ European ferry and tunnel routes.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Freightlink is a freight ticket agent that connects hauliers, drivers, couriers, and manufacturers to 1000+ European ferry, rail, and tunnel routes operated by carriers such as DFDS, Irish Ferries, LeShuttle, P&O Ferries, Stena Line, and Wightlink, taking bookings through a 24/7 online platform, mobile apps, and a multilingual UK call centre. It resells tickets on commission and bundles in customs compliance tooling such as the Port Pass Generator (GMR, PBN, ELO), the ENS (GB/EU ICS2) Declaration Generator, and related customs clearance services (CustomsLink and Managed Customs).

Product overview

Freightlink is a unified freight ticket agent platform connecting hauliers, drivers, couriers, and manufacturers across Europe. The core Freightlink platform provides online ferry and tunnel booking for 1000+ European routes. The product portfolio includes specialist add-on modules: CustomsLink and Managed Customs for customs clearance services; Freightlink Logistics and Freightlink PAY for logistics and payment management; Port Pass Generator (GMR, PBN, ELO) and ENS Generator for customs documentation compliance; and specialist services for motorsport, sport/music/film/TV, and abnormal/heavy loads transport. The company also offers a smartphone app for mobile bookings.

Differentiator

Problem solved

Functional benefit

Brands

• CustomsLink: Customs clearance service offered by Freightlink
• Freightlink Logistics
• Freightlink PAY

Products and services

• Freightlink Core Freight Booking Platform Online freight ticket booking platform connecting hauliers, drivers, couriers, and manufacturers to 1000+ European ferry, rail, and tunnel routes operated by carriers such as DFDS, Irish Ferries, LeShuttle, P&O Ferries, Stena Line, and Wightlink, with 24/7 self-serve booking, quote management, invoicing, and tracking.
• CustomsLink Integrated customs clearance service for UK-EU freight shipments, operated by Freight Link Solutions Ltd, helping customers navigate post-Brexit customs requirements alongside the freight booking platform.
• Managed Customs Full-service managed customs offering providing end-to-end customs documentation and compliance handling for businesses that need hands-on support with UK-EU freight clearance.
• Freightlink Logistics Logistics services offering for freight management and transportation coordination alongside the Freightlink booking platform.
• Freightlink PAY Payment solution for freight ferry and tunnel bookings, provided as a dedicated service on pay.freightlink.co.uk and integrated with the Freightlink booking platform.
• Port Pass Generator (GMR, PBN, ELO) Standalone online tool that generates port passes — Guarantee Maintained Receipt (GMR), Pre-boarding Notification (PBN), and Enveloppe Logistique Obligatoire (ELO) — required for customs clearance at various European ports.
• ENS (GB/EU ICS2) Declaration Generator Entry Summary Declaration generator for Import Control System 2 (ICS2) compliance, enabling customers to prepare and submit required customs declarations for GB and EU freight travel.
• Freightlink Smartphone App (iOS/Android) Mobile application for iOS and Android enabling ferry and tunnel bookings, account management, invoice access, and booking management for hauliers, drivers, and couriers on the move.
• Travel for Motorsport Specialist freight ferry booking service for transporting motorsport vehicles and equipment to European events.
• Sport, Music, Film & TV Freight Specialist freight ferry booking service for transporting equipment and vehicles for sporting events, music tours, and film and TV productions.
• Abnormal, Wide or Heavy Loads Specialist service for booking non-standard freight including oversized, overweight, or unusual cargo requiring special handling and permits on European ferry and tunnel routes.
• Alpine Tunnel Tickets & Tolls (Mont Blanc and Fréjus) Service for purchasing Mont Blanc and Fréjus alpine tunnel tickets and tolls for freight vehicles crossing the Alps.
• Scandinavia Bridge & Ferry Tickets Service for booking Scandinavian bridge crossings and ferry routes to and from Scandinavia.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• DFDScoreChannel Partner/ Reseller/ DistributorDFDS is a major ferry operator featured on Freightlink's platform. Freightlink sells tickets for DFDS routes including Dover-Calais, Dover-Dunkerque, and other European crossings.
• Irish FerriescoreChannel Partner/ Reseller/ DistributorIrish Ferries is featured as a partner operator on Freightlink's platform, providing Irish Sea and international ferry services.
• LeShuttle (Eurotunnel)coreChannel Partner/ Reseller/ DistributorLeShuttle (formerly Eurotunnel LeShuttle) freight services through the Channel Tunnel are available for booking through Freightlink.
• P&O FerriescoreChannel Partner/ Reseller/ DistributorP&O Ferries Dover services are available through Freightlink's booking platform.
• Stena LinecoreChannel Partner/ Reseller/ DistributorStena Line ferry routes including Holyhead-Dublin and other Irish Sea and European crossings are sold through Freightlink.
• WightlinkminorChannel Partner/ Reseller/ DistributorWightlink ferry services are available on Freightlink's platform.
• Transport Exchange GroupminorOthersFreightlink is affiliated with Transport Exchange Group, which includes logistics exchange platforms.
• Logistics UKminorOthersLogistics UK (formerly Road Haulage Association) membership/trade affiliation.
• BIFA (British International Freight Association)minorOthersBIFA membership indicating adherence to freight industry standards and regulations.
• FIATAminorOthersFIATA (International Federation of Freight Forwarders Associations) affiliation.
• CustomsLinkcoreStrategic or Co-development PartnerCustomsLink is a related service operated by Freight Link Solutions Ltd providing integrated customs clearance services for UK-EU freight shipments. Available at customs-link.com.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Flexport: Digital freight forwarder offering cross-border ocean, air and road freight with integrated customs; broader portfolio than Freightlink but competes for the same haulier/importer cross-border freight wallet.
• Freightos: Digital freight marketplace and booking platform for ocean, air and ground freight; competes indirectly with Freightlink by enabling hauliers to compare and book freight capacity online.
• Maersk Spot: Maersk's digital ocean freight booking platform offering instant quotes on container shipping; competes with Freightlink on European cross-border freight capacity, although focused on containers rather than roll-on/roll-off ferry.

Emerging players

• iContainers: Online ocean freight booking platform with instant quoting for FCL/LCL shipments; partial overlap with Freightlink's European cross-border freight booking proposition.
• Ferryscout / Ferryhopper: Pan-European ferry comparison and booking platform primarily focused on passengers but expanding into vehicle and freight bookings; partial overlap with Freightlink on European ferry aggregation.

Direct peers

• Euroship Services: UK-based freight forwarder specialising in ferry, rail and tunnel bookings across Europe; offers a similar intermediary model for hauliers and freight operators in the same niche as Freightlink.
• Direct Ferries: Major European ferry ticket comparison and booking platform covering passenger and freight sailings across the same operators as Freightlink (DFDS, Stena, P&O, Irish Ferries); closest direct competitor in the freight ferry ticket aggregation space.
• Eurosender: European digital freight and shipping platform offering ferry, road and parcel bookings across Europe; competes with Freightlink's freight and customs services for SME shippers and hauliers.
• AFerry Freight: Freight-focused ferry ticket booking site selling freight space on European and North African routes; competes head-to-head with Freightlink for haulier ferry bookings.

Others

• Transport Exchange Group: UK-based freight and vehicle exchange marketplace; an existing Freightlink industry affiliate and adjacent platform serving the same haulier and freight operator audience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/FreightlinkCoUk
• Facebookfacebook.com/freightlink.co.uk
• LinkedInlinkedin.com/company/freight-link-solutions-ltd
• Xx.com/Freightlink

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Freightlink