What Compass Self Storage does

Compass Self Storage is a privately-held US self-storage facility operator headquartered in Cleveland, Ohio, operating a network of more than 126 facilities across 15 states (CT, FL, GA, KY, MA, MI, NJ, NY, NC, OH, PA, RI, SC, TN, TX). The company rents storage units on a month-to-month basis to residential customers, small and mid-sized businesses, RV and boat owners, and a smaller set of enterprise customers requiring specialty environments such as pharmaceutical or wine storage. The offering is segmented by unit size (5'×5' to 10'×30'), access type (drive-up, indoor, climate-controlled), and use case (personal, commercial, vehicle, specialty), with adjacent services including on-site U-Haul and Penske truck rentals, packing supplies sales, Amazon Locker, and a Self Storage Tenant Insurance Program administered by Xercor Insurance Services LLC.

The operating technology stack is conventional for the sector: electronic gate access, perimeter fencing, video surveillance, climate control, autopay billing, Noke/Smart Lock keyless entry at the unit level, and the Storage Genie mobile app for digital access and unit management. Customer acquisition is predominantly direct-to-consumer through the corporate website, location-specific local SEO, organic social (Facebook, Twitter/X, Pinterest, Instagram, LinkedIn), and Google Reviews; reservations are completed online, by phone, or in person. The company has been in operation since 1928 and employs 101-250 people, with no publicly disclosed equity funding, parent company, or M&A history.

Revenue is primarily recurring monthly storage rent, supplemented by insurance premium pass-through revenue ($14-$16/month per insured tenant), packing supplies sales, and truck rental commissions; unit pricing is quote-based and not publicly disclosed. Capital activity in the available record consists of a $12 million debt facility arranged in April 2026 by Marcus & Millichap Capital Corporation against two Compass-operated properties in Florida City, FL and Hiram, GA, suggesting active property-level financing rather than enterprise-wide capital raises.

Name

Compass Self Storage

Legal name

Compass Self Storage

Website

https://compassselfstorage.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

101–250 employees

Short description

Compass Self Storage is a Cleveland-based private operator of more than 126 self-storage facilities across 15 US states, offering month-to-month residential, commercial, vehicle, and specialty storage units with on-site moving services and tenant insurance.

Ownership category

akta.pro rank

Product category

Self-Storage Services

NAICS

Lessors of Miniwarehouses and Self-Storage Units (53113)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Standard/Non-Climate Self-Storage (HSAKAGAB)

akta.pro secondary industries

Climate-Controlled Self-Storage (HSAKAGAA), Vehicle & RV/Boat Self-Storage (HSAKAGAC), Business & Commercial Self-Storage (Inventory/Records) (HSAKAGAD), Self-Storage Unit Auctions & Lien Sale Services (HSAKAGAG)

Keywords

• Self-storage rentals
• Climate-controlled storage
• Vehicle storage
• Moving supplies
• Storage tenant insurance

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices20 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Storage Unit Rental: Monthly rental of self-storage units to residential and commercial customers. Revenue is recurring as customers pay monthly rent. Month-to-month lease structure provides flexibility while maintaining consistent occupancy revenue.
2. Self Storage Tenant Insurance Program: Insurance program administered by Xercor Insurance Services LLC. Monthly premiums of $14 or $16 collected alongside rent payments. Coverage limits of $3,000, $4,000, or $5,000 available.
3. Packing Supplies Sales: Sale of moving and packing supplies including boxes, tape, locks, and other moving essentials at storage facilities.
4. Truck Rental Commission: On-site truck rental partnerships with U-Haul and Penske, generating referral or commission revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Compass Self Storage rents self-storage units on a month-to-month basis at 126+ facilities across 15 U.S. states, offering unit sizes from 5'x5' to 10'x30' with options for climate control, drive-up access, indoor access, and specialty use (RV/boat, wine, pharmaceutical). The company complements rentals with moving supplies sold on-site, on-site truck rental through U-Haul and Penske partnerships, a keyless-entry mobile app (Storage Genie), and a tenant insurance program administered by Xercor Insurance Services.

Product overview

Compass Self Storage operates a nationwide network of self storage facilities across 15 U.S. states, offering a comprehensive portfolio of storage solutions. The core offering consists of Personal Storage Units and Commercial Storage Units available in various sizes (5×5 through 10×30). These are complemented by specialty storage options including Climate-Controlled Storage Units for temperature-sensitive items, RV & Boat Storage for vehicles up to 12×45, Wine Storage, and Pharmaceutical Storage. The company provides adjacent services including Moving Supplies (boxes, tape, locks) and Truck Rental partnerships with U-Haul and Penske. Additional offerings include a Storage Genie mobile app for keyless entry and a Tenant Insurance Program administered through Xercor Insurance Services LLC. All facilities feature amenities such as drive-up access, month-to-month leases, autopay, and extended access hours.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Storage Units Residential self-storage units in sizes ranging from 5'x5' (25 sq ft) to 10'x30' (300 sq ft) for storing household items, furniture, seasonal gear, and personal belongings. Targeted at individual consumers and households needing flexible month-to-month rentals.
• Commercial Storage Units Business storage solutions for storing inventory, equipment, records, and office supplies at affordable monthly rates. Targeted at business owners and commercial operators.
• Small Business Storage Units Dedicated storage solutions for small businesses to keep personal and professional items organized and separate. Targeted at small business owners seeking affordable inventory and supplies storage.
• Climate-Controlled Storage Units Temperature-regulated units that maintain consistent temperatures to protect sensitive items such as wooden furniture, electronics, vinyl records, vintage clothing, and documents from extreme heat or cold damage. Targeted at customers storing temperature-sensitive personal or commercial goods.
• RV & Boat Storage Vehicle storage solutions for RVs, boats, cars, and trailers, available as outdoor parking, covered spaces, or indoor units. Accommodates vehicle sizes up to 12'x45' or larger. Targeted at recreational vehicle and boat owners needing secure parking.
• Wine Storage Climate-controlled storage specifically suited for wine collections, maintaining consistent temperature and humidity conditions. Targeted at wine collectors and enthusiasts.
• Pharmaceutical Storage Storage solutions designed for pharmaceutical products requiring specific environmental conditions. Targeted at pharmaceutical companies needing compliant, climate-controlled storage.
• Moving Supplies Packing and moving supplies including moving boxes, dish and glass kits, tape, shrink wrap, pad and disc locks, and other packing materials available for purchase at storage facilities. Targeted at customers preparing for moves or storage.
• Truck Rental On-site moving truck rentals offered through U-Haul and Penske partnerships, providing pickup trucks, cargo vans, and extended sizes for customer moving needs. Targeted at customers needing vehicles to transport belongings to or from storage.
• Storage Genie Mobile App Mobile application enabling customers to access self-storage facilities without touching their phone, providing keyless entry and digital unit management. Targeted at storage unit tenants seeking convenient facility access.
• Self Storage Tenant Insurance Program Insurance coverage program administered by Xercor Insurance Services LLC, offering $3,000, $4,000, or $5,000 coverage limits at monthly premiums of $14 or $16, with protection against fire, theft, vandalism, flood, and over 30 other perils. Targeted at storage unit tenants seeking to protect their stored property.

Quantifiable outcome

• Storage units sized from 5'x5' (25 sq ft) to 10'x30' (300 sq ft) to accommodate contents from a walk-in closet to a 4-5 bedroom home

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• U-HaulminorChannel Partner/ Reseller/ DistributorU-Haul truck rental services available on-site at Compass Self Storage facilities to assist customers with moving. The partnership provides convenience for customers needing moving vehicles.
• PenskeminorChannel Partner/ Reseller/ DistributorPenske truck rental services available at Compass Self Storage locations, offering pickup trucks, cargo vans, and extended sizes for customer moving needs.
• Xercor Insurance Services LLCcoreImplementation/ SI/ Consulting PartnerXercor Insurance Services administers the Self Storage Tenant Insurance Program for Compass Self Storage. The program offers coverage limits of $3,000, $4,000, or $5,000 with monthly premiums of $14 or $16, protecting stored property against over 30 perils including fire, theft, vandalism, flood, and mold.
• Blood Cancer UnitedminorOthersCompass Self Storage partners with Blood Cancer United, a nonprofit helping children and adults in need of urgent medical care. Each facility has a designated code for donations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Public Storage: The largest publicly-traded self-storage REIT in the US with thousands of facilities under the Public Storage brand. Operates a comparable unit-rental model with climate-controlled, RV/boat, and commercial storage, but at vastly greater scale and with national density that Compass cannot match.
• Extra Space Storage: Major self-storage REIT with a nationwide portfolio including facilities acquired from Life Storage. Competes head-to-head with Compass in many of the same Northeast, Midwest, and Southeast markets with similar product mix (climate-controlled, drive-up, vehicle storage).
• CubeSmart: Self-storage REIT operating hundreds of facilities across the US, including strong Northeast and Mid-Atlantic presence overlapping Compass's footprint. Offers the same residential, commercial, and vehicle storage mix with a third-party management platform that competes with Compass's full-service approach.
• National Storage Affiliates: Public self-storage REIT that operates through participating regional brands, mirroring Compass's strategy of maintaining distinct local identities. Overlaps Compass in several of its 15 states and represents a potential consolidation partner given Compass's multi-brand model.

Direct peers

• Simply Self Storage: Privately-held self-storage operator with multi-state presence offering personal, business, climate-controlled, and vehicle storage units with month-to-month rentals. Most directly comparable in size, product mix, and operating model to Compass Self Storage.
• Metro Self Storage: Mid-size privately-held self-storage operator with facilities across multiple US states offering comparable unit sizes, climate control, drive-up access, and packing supplies. Operates at a similar scale and customer segment to Compass with overlapping geographic coverage.
• Safeguard Self Storage: Privately-held self-storage company operating facilities primarily in the Midwest and Southeast with personal, business, and climate-controlled storage. Highly comparable to Compass in operating philosophy, product mix, and multi-state regional footprint.
• iStorage: Multi-state self-storage operator offering personal, business, climate-controlled, and vehicle storage with online reservations and month-to-month rentals. Mirrors Compass's direct-to-consumer GTM, product mix, and customer experience design.

Regional players

• Security Public Storage: Self-storage operator concentrated in the Western US offering personal and business storage with climate control and vehicle options. Comparable to Compass in product offering but operates in a complementary geographic territory (West Coast) rather than overlapping directly.

Others

• Storage Treasures: Online self-storage auction platform that Compass already partners with for delinquent unit sales. Adjacent ecosystem player enabling secondary monetization of storage inventory; comparable as an industry infrastructure provider rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CompassStorage
• Facebookfacebook.com/CompassSelfStorage
• LinkedInlinkedin.com/company/compass-self-storage/?content=website
• Instagraminstagram.com/CompassStorage
• Pinterestpinterest.com/compassstorage

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compass Self Storage