Kala Group Technologies
Kala Group Technologies is a US-based Bitrix24 Gold Partner that resells, implements, and supports the Bitrix24 platform for SMB and mid-market businesses across the US and Canada, adding proprietary USTelephony24 AI, Growth Care24 managed-service subscriptions, and 19+ industry-specific pre-configured solutions.
- Company typePrivate
- Founded2016
- HeadquartersMission, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Kala Group Technologies does
Kala Group Technologies LLC is a privately held, US-based Bitrix24 Gold Partner founded in 2016, headquartered in McAllen, Texas, with 101–250 employees and operations in the United States and Canada. The company resells, customizes, integrates, supports and trains users on the Bitrix24 cloud and on-premise platform (CRM, collaboration, project management, sites and HR), and extends it with three proprietary layers: USTelephony24 AI, an AI-powered communication platform offering call handling, missed-call text-back, SMS automation, call transcription and AI summaries natively integrated with Bitrix24; Growth Care24, a tiered managed-service subscription (Starter $499, Growth $1,200, Enterprise $2,500+/mo) providing unlimited support, training and optimization; and 19+ industry-specific pre-configured solutions (Contractor, Call Center, Accountant, Medical, Legal, Real Estate, Logistics, etc.), each with tailored pipelines, workflows and AI agents.
Kala Group Technologies firmographics
Firmographics- Name
- Kala Group Technologies
- Legal name
- Kala Group Technologies LLC
- Website
- https://kalagrouptech.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Kala Group Technologies is a US-based Bitrix24 Gold Partner that resells, implements, and supports the Bitrix24 platform for SMB and mid-market businesses across the US and Canada, adding proprietary USTelephony24 AI, Growth Care24 managed-service subscriptions, and 19+ industry-specific pre-configured solutions.
- Ownership category
- akta.pro rank
Kala Group Technologies industry classification
Industry- Product category
- CRM and Business Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industries
- Integration-Centric Low-Code (Workflow + iPaaS) (HDAEAKAC), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Kala Group Technologies is headquartered
LocationHeadquarters
- HQ city
- Mission
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Kala Group Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Bitrix24 License Resale: Resells Bitrix24 cloud and on-premise licenses as a Gold Partner. Revenue generated from markup on Bitrix24 licenses sold to customers.
- Growth Care24 Subscription: Monthly subscription programs (Starter, Growth, Enterprise tiers) providing unlimited support, training, optimization, website updates, and implementation guidance for Bitrix24 users. Pricing scales with user count and license level.
- Pre-Configured Solutions: One-time setup fees plus recurring monthly subscriptions for industry-specific Bitrix24 configurations with pre-built workflows, pipelines, and AI agents.
- USTelephony24 AI: AI-powered communication services including call handling, SMS automation, and telephony integration with Bitrix24.
- AI Agent Subscriptions: Monthly subscriptions for individual AI agents (Marketing, Lead Gen, Data Analyst, Operations, Sales CRM, Voice AI) priced at various tiers with cost savings compared to employee equivalents.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Care - For 5-10 users, basic support and training |
| Subscription | Monthly | Growth Care - For 10-50 users, priority support and advanced optimization |
| Subscription | Monthly | Enterprise Care - For 50-250+ users, dedicated consulting and strategic planning |
| Subscription | Monthly | Accountant Solution tiers - Basic to Enterprise |
| Subscription | Monthly | Call Center Solution tiers |
| Subscription | Monthly | AI Agent individual pricing |
| Subscription | Monthly | Contractor Command Center24 tiers |
| Subscription | Monthly | Bitrix24 Cloud Licenses |
| Other | Multi-year contract | Bitrix24 On-Premise Licenses |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Kala Group Technologies product offering
Product offeringCore offering
Kala Group Technologies sells, implements, customizes, integrates, and supports the Bitrix24 CRM and business management platform as a US Bitrix24 Gold Partner, complemented by its proprietary USTelephony24 AI telephony platform and a managed Growth Care24 support subscription. It delivers pre-configured industry solutions (contractor, call center, accountant, and 19+ other verticals) along with AI agents for marketing, lead generation, data analysis, voice, productivity, and sales workflows, targeting SMB and mid-market businesses across the US and Canada.
Product overview
Kala Group Technologies is a Bitrix24 Gold Partner offering a unified product portfolio centered on Bitrix24 — a cloud and on-premise all-in-one business management platform providing CRM, collaboration, task management, website building, and HR tools. The portfolio is extended by proprietary and add-on modules including USTelephony24 AI (AI-powered telephony and communication automation integrated with Bitrix24), Growth Care24 (tiered unlimited support and optimization subscriptions), and 19+ industry-specific pre-configured solutions (Contractor Command Center 24, Call Center, Accountant, and sector-specific solutions for Retail, Medical, Financial Services, Law, Logistics, Manufacturing, Real Estate, and more). The company also resells Bitrix24 Cloud and On-Premise licenses. All products are designed to work within the Bitrix24 ecosystem, with AI agents and automation as key differentiators across the portfolio.
Differentiator
Problem solved
Functional benefit
Brands
- USTelephony24 AI: A proprietary AI-powered communication platform enabling advanced communication automation, lead management, telephony, VoIP, SMS integrations, and operational efficiency for businesses.
- Growth Care24
- Contractor Command Center 24
Products and services
- Bitrix24 Cloud
Quantifiable outcome
- 37% cost reduction in communication operations
- +4 more outcomes
Companies that use Kala Group Technologies
Customer profileSegments22 records
Ideal customer profiles1 record
Kala Group Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability11 records
Feature4 records
Kala Group Technologies partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Bitrix24coreKala Group Technologies is a certified Bitrix24 Gold Partner providing CRM implementation, customization, AI automation, telephony, VoIP, SMS integration, and workflow solutions. The company resells Bitrix24 cloud and on-premise licenses while offering proprietary USTelephony24 AI as an integrated add-on. Bitrix24 operates independently and all trademarks remain property of Bitrix24.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Kala Group Technologies competitors and assessment
Company assessmentDirect peers
- SmartBug Media: HubSpot Elite Solutions Partner providing CRM implementation, sales/marketing automation, and revenue operations services to mid-market companies. Closest analog to Kala Group's model of wrapping a third-party CRM with implementation, AI/automation, and managed services.
- Heinz Marketing: B2B sales and marketing consultancy operating as a HubSpot Solutions Partner, offering CRM implementation, sales pipeline development, and AI-assisted demand generation — directly comparable to Kala Group's pre-configured industry solutions and AI Agent approach.
- Lynton: HubSpot Solutions Partner focused on CRM implementation, marketing automation, and web integrations for mid-market clients. Comparable to Kala Group in offering platform-certified configuration plus custom integration and ongoing managed support.
- Silverline: Salesforce Summit (Platinum) Consulting Partner delivering CRM implementation, AI integration, and managed services across industries. Closest large-scale peer to Kala Group's industry-vertical pre-configured solution model on a competing CRM platform.
- Simplus (Infosys): Salesforce Platinum Consulting Partner specializing in CRM implementation, Quote-to-Cash, and AI-driven automation for mid-market and enterprise. Comparable in delivering certified implementation plus AI/automation wrappers around a single CRM platform.
- ELEMENTS Global Services: Zoho Premium Partner and CRM implementation consultancy offering customized deployments, automation, and integration services. Closest analog to Kala Group on the Zoho platform given the parallel Gold/Premium partner model and vertical solution focus.
- Vector Cloud Solutions: Zoho Authorized Partner providing CRM setup, customization, integration, and managed support to SMB and mid-market customers. Comparable business model to Kala Group in delivering platform-certified implementation plus recurring care plans.
Broad incumbents
- Freshworks Partner Network: Freshworks operates an extensive partner ecosystem implementing Freshsales and Freshmarketer CRM. Although broader than Kala Group, the partner network targets the same SMB/mid-market AI-CRM implementation segment and competes for similar buyer mindshare.
- monday.com Partners: Global partner program of monday.com reselling and implementing the Work OS plus CRM capabilities. Overlaps with Kala Group in offering certified platform configuration, automation, and AI add-ons to non-technical SMB customers.
Others
- Bitrix24 (platform vendor): Kala Group's underlying CRM/platform vendor and primary business partner. Bitrix24 itself directly sells licenses and is increasingly bundling native AI (CoPilot), making it both an enabler and a potential competitive threat to Kala Group's agentic AI layer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Kala Group Technologies social profiles
Digital presenceKala Group Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kala Group Technologies leadership team
Management profileNumber of profiles
Kala Group Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kala Group Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kala Group Technologies
What does Kala Group Technologies do?
Kala Group Technologies sells, implements, customizes, integrates, and supports the Bitrix24 CRM and business management platform as a US Bitrix24 Gold Partner, complemented by its proprietary USTelephony24 AI telephony platform and a managed Growth Care24 support subscription. It delivers pre-configured industry solutions (contractor, call center, accountant, and 19+ other verticals) along with AI agents for marketing, lead generation, data analysis, voice, productivity, and sales workflows, targeting SMB and mid-market businesses across the US and Canada.
Is Kala Group Technologies a public or private company?
Kala Group Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Kala Group Technologies founded?
Kala Group Technologies was founded in 2016. It employs 101 to 250 people.
Where is Kala Group Technologies based?
Kala Group Technologies is headquartered in Mission, United States, in the North America region.
How does Kala Group Technologies make money?
Five revenue lines are on record. Bitrix24 License Resale is the primary driver. The others are growth Care24 Subscription, pre-Configured Solutions, USTelephony24 AI and AI Agent Subscriptions.
Who are Kala Group Technologies's main competitors?
Direct peers on record are SmartBug Media, Heinz Marketing, Lynton, Silverline, Simplus (Infosys), ELEMENTS Global Services and Vector Cloud Solutions. Broad incumbents are Freshworks Partner Network and monday.com Partners. Bitrix24 (platform vendor) is listed as an others.
Does Kala Group Technologies have an API?
No public API is recorded for Kala Group Technologies.
What industry is Kala Group Technologies in?
Kala Group Technologies's product category is CRM and Business Management Software. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of HDAEAKAC, Integration-Centric Low-Code (Workflow + iPaaS). Its NAICS code is 541511 and its SIC code is 7371.