What Cypress HomeCare Solutions does

Cypress HomeCare Solutions is a private, family-owned, non-medical in-home supportive care provider founded in 1994 and headquartered in Scottsdale, Arizona. The company delivers a coordinated suite of 12 services — personal care, companion care, 24-hour care, overnight care, respite care, concierge care, pet therapy (featuring a therapy dog named Ruby), memory care, free memory screenings, veterans care, on-demand/fractional care, and a Virtual Care Assistant (VCA) — to seniors and elderly individuals who prefer aging in place across the Greater Phoenix metro area and Maricopa County (20+ cities).

The core technology stack combines in-person caregiving with an AI-powered Virtual Care Assistant built on Sensi.AI audio monitoring, which performs continuous environmental analysis, detects potential health risks (UTIs, infections, pain changes), and pushes real-time safety alerts to caregivers and families. Cypress also operates the TULIPS framework for Parkinson's care and offers free memory screenings through the Alzheimer's Foundation of America's National Memory Screening Program. Rigorous caregiver vetting (50-state background checks, drug screenings, TB testing, CPR/First Aid certification) and a multi-state licensed, insured, and bonded posture underpin service delivery.

The business model is professional-services, usage-based revenue with customized hourly rates that depend on care type (personal care vs. 24-hour care vs. concierge) and scheduling frequency. Go-to-market is hybrid: a field-sales motion using free in-home care assessments, a community/referral motion via HonorHealth, Banner Health, Mayo Clinic, Hospice of the Valley, and several senior living communities, plus content marketing through Bob Roth's Jewish News column and the Health Futures radio show/podcast. Funding sources for clients include private pay, long-term care insurance, and VA Aid and Attendance benefits; traditional Medicare does not cover these services. Cypress separated from Honor in 2024 and operates as an independent entity.

Name

Cypress HomeCare Solutions

Legal name

Cypress HomeCare Solutions

Website

https://cypresshomecare.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Cypress HomeCare Solutions is a family-owned, non-medical in-home supportive care provider in Greater Phoenix, founded in 1994, offering personal, memory, 24-hour, concierge, and AI-monitored care services to seniors aging in place.

Ownership category

akta.pro rank

Product category

Senior In-Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082)

akta.pro primary industry

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

akta.pro secondary industries

Dementia Personal Care (ADLs) Support (HSABAEAB), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), Dementia & Alzheimer’s Respite Care (HSABAGAF)

Keywords

• Non-medical home care
• In-home personal care
• Dementia care services
• Senior companion care
• Memory care programs

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Non-Medical Home Care Services: Core revenue from providing non-medical in-home supportive care including personal care, companion care, memory care, and specialized care services. Revenue is generated through hourly rates customized based on care level and scheduling requirements.
2. Specialty Care Programs: Premium services including 24-hour care, overnight care, concierge care, and on-demand fractional care that provide higher revenue per engagement based on intensity and duration of care.
3. Pet Therapy: Specialty therapy service featuring Ruby the yellow lab therapy dog, providing emotional and physical benefits to senior clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Cypress HomeCare Solutions provides non-medical in-home supportive care services delivered by professionally trained caregivers to seniors and individuals needing assistance in the Greater Phoenix metro area. Services span personal care, companion care, memory/dementia care, 24-hour and overnight care, respite care, concierge care, pet therapy, memory screening, veterans care, on-demand fractional care, and an AI-powered Virtual Care Assistant (VCA) that monitors the home environment 24/7 and alerts caregivers and families to emerging health risks.

Product overview

Cypress HomeCare Solutions is a non-medical in-home supportive care provider offering a coordinated suite of 12 distinct service offerings delivered by professionally trained caregivers. The core portfolio centers on personal care, companion care, and specialized memory care services, supplemented by flexible scheduling options (24-hour care, overnight care, on-demand fractional care) and premium offerings (concierge care, pet therapy, veterans care). The company differentiates through its AI-powered Virtual Care Assistant (VCA), a complimentary add-on that provides 24/7 audio-based monitoring powered by Sensi.AI technology, enabling early health risk detection and real-time safety alerts. All services are delivered in the client's home and are customizable from occasional visits to continuous 24/7 support.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home Personal Care Foundational non-medical assistance with activities of daily living including bathing, grooming, hygiene, meal preparation, and mobility support for seniors who want to age in place at home.
• Companion Care Emotional support and social engagement service that provides meaningful interactions, stimulating conversations, hobby assistance, and light housekeeping to combat loneliness and isolation among seniors.
• 24-Hour Home Care Continuous around-the-clock care delivered through rotating 12-hour professional caregiver shifts paired with real-time virtual monitoring for seniors who require constant support at home.
• Overnight Care Fall-prevention focused care with an awake, attentive professional present overnight to assist with midnight mobility, medication reminders, and other nighttime needs.
• Respite Care Temporary care services that step in to manage household tasks and daily care so that primary family caregivers can take a well-deserved break to rest and recharge.
• Concierge Care Premium medical concierge and advocacy services providing professional accompaniment to healthcare appointments and structured communication with medical teams.
• Pet Therapy In-home pet therapy program featuring visits from Ruby the yellow Labrador therapy dog to naturally lower blood pressure, combat isolation, and bring joyful, calming presence to senior clients.
• Memory Care Specialized Alzheimer's and dementia care that uses cognitive-stimulating techniques to manage sundowning, structure predictable daily routines, and reduce family caregiver stress.
• Memory Screening Free, confidential memory screenings offered through Cypress's participation in the Alzheimer's Foundation of America's National Memory Screening Program for early detection and intervention of memory-related conditions.
• Veterans Care Specialized in-home care for veterans that includes assistance navigating VA benefits, particularly the Aid and Attendance pension, to fund in-home assistance.
• Virtual Care Assistant (VCA) AI-powered monitoring tool integrated with Sensi.AI technology that provides 24/7 environmental monitoring, real-time safety alerts, and early detection of health issues such as urinary tract infections and infections; available at no additional cost to clients.
• On Demand & Fractional Care Flexible care without rigid hourly minimums, providing brief hyper-targeted visits by the minute to bridge small gaps in a senior's daily schedule and reduce cost for clients.

Quantifiable outcome

• Workforce grew from 18 to 240 caregivers within 16 months after separation from Honor
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core and secondary.

• Hospice of the ValleycoreStrategic or Co-development Partner · 26 July 2024Cypress HomeCare Solutions partnered with Hospice of the Valley in being awarded the Centers for Medicare and Medicaid Services (CMS) GUIDE model, a new initiative designed to improve dementia and Alzheimer's care through coordinated support services for caregivers.
• HonorHealth HospitalscoreStrategic or Co-development PartnerHealthcare partnership for seamless transitions from clinical medical care to supportive home care. Collaborates on patient discharge coordination and ongoing care needs.
• Banner HealthcoreStrategic or Co-development PartnerMajor regional medical network partnership for coordinated healthcare delivery and patient care transitions from hospital to home.
• Mayo Clinic HospitalcoreStrategic or Co-development PartnerPartnership with Mayo Clinic for quality-focused care coordination and referral relationships in the Phoenix metro area.
• Banner Alzheimer's InstitutesecondaryStrategic or Co-development PartnerSpecialized clinical institute partnership focused on Alzheimer's care coordination and memory care services.
• HonorHealth Rehabilitation HospitalsecondaryStrategic or Co-development PartnerRehabilitation hospital partnership for post-acute care transitions and recovery support services.
• Hospice of the ValleycoreStrategic or Co-development PartnerCommunity hospice organization partnership providing end-of-life care coordination and family support services.
• Innovation Care PartnerssecondaryStrategic or Co-development PartnerCare coordination partnership focused on innovative approaches to community-based care delivery.
• Foundation for Senior Living (FSL)secondaryStrategic or Co-development PartnerManaging Partner Bob Roth appointed to FSL Board of Directors, bringing healthcare and technology expertise to organization's senior living mission.
• Sagewood Retirement CommunitysecondaryChannel Partner/ Reseller/ DistributorPremier senior living entity partnership for coordinated senior care services in the Phoenix area.
• Clarendale ArcadiasecondaryChannel Partner/ Reseller/ DistributorSenior living community partnership for care coordination and referral services.
• Friendship Village TempesecondaryChannel Partner/ Reseller/ DistributorContinuing care retirement community partnership for comprehensive senior care services.
• NevvonsecondaryTechnology or IntegrationTechnology partnership as part of AHCCCS American Rescue Plan Program award, focused on enhancing home care through strategic technology partnerships.
• PocketRNsecondaryTechnology or IntegrationInnovation partnership as part of AHCCCS American Rescue Plan Program award for healthcare technology enhancement.
• Sensi.AIsecondaryTechnology or IntegrationTechnology partnership providing AI-powered audio monitoring technology for the Virtual Care Assistant (VCA) system that detects health concerns and alerts caregivers.
• Alzheimer's Foundation of AmericacoreStrategic or Co-development PartnerOnly Phoenix-area home care agency participating in AFA's National Memory Screening Program, providing free confidential memory screenings for early detection of memory issues.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Honor Technology: Technology-enabled home care network and Cypress's former parent (separated in 2024). Operates a similar non-medical in-home care model with a focus on workforce technology and partner network economics, making it the most directly comparable peer despite the recent structural separation.
• Senior Helpers: National in-home senior care provider with dedicated Parkinson's and dementia care programs. Operates franchised locations in Arizona and competes directly with Cypress on memory care specialization and ADL support services.

Broad incumbents

• Home Instead (Honor parent): World's largest non-medical home care franchise network with thousands of independently owned and operated offices globally. Provides the same core personal care, companion care, and dementia support services as Cypress but at a national scale.
• Comfort Keepers: National in-home care franchise offering personal care, companion care, and specialized dementia/Alzheimer's support through Interactive Caregiving model. Directly competes in the Phoenix metro non-medical home care segment.
• BrightStar Care: National home care franchise providing both medical and non-medical services including dementia care, personal care, and skilled nursing. Operates in the Phoenix area as a direct competitor to Cypress with broader service line and larger scale.
• Visiting Angels: Large national non-medical home care franchise with a focus on senior living assistance including Alzheimer's and dementia care, personal care, and respite. Active in the Phoenix metro as a comparable regional competitor.
• Right at Home: International in-home care franchise offering companion care, personal care, and specialized dementia support. Competes with Cypress in the Phoenix metro for non-medical senior care services and serves a similar private-pay customer base.
• Bayada Home Health Care: Large national home health provider offering both skilled medical and non-medical personal care services including dementia care. Comparable to Cypress on in-home service delivery but operates at much larger scale with clinical capability Cypress lacks.
• Help at Home: National provider of in-home personal care services focused on Medicaid and dual-eligible seniors. Closely comparable operating model to Cypress on non-medical personal care delivery, though skewed toward government payer populations rather than private pay.
• Synergy HomeCare: National non-medical home care franchise offering personal care, companion care, and memory care services with operations in Arizona. Directly comparable to Cypress on service portfolio and target customer base, with a focus on franchise-driven regional expansion.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CypressHomeCare
• Facebookfacebook.com/cypresshomecare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cypress HomeCare Solutions