Travel Unravel

What Travel Unravel does

Travel Unravel Holidays Private Limited is a privately held UK online travel agency headquartered in Harrow, Middlesex, founded in 2010 and operating under company number 07445398. The company runs a direct-to-consumer flight booking platform that aggregates fares from over 300 airlines across 100+ destinations, supporting roundtrip, one-way, and multi-city searches in Economy, Premium Economy, Business, and First cabin classes. Distribution is through a self-serve website and a 24x7 telephone contact center (0203 588 8444), with secondary segment-specific storefronts such as student, senior, last-minute, and business-class flight pages.

The platform is built on a price comparison engine that searches multiple airline deals to surface discounted fares, with claims of up to 40% off published airfares and an average 15% member savings via free registration. Payment processing is routed through Worldpay under PCI-compliant handling, and the site integrates with Google Analytics for traffic measurement. The company holds ATOL License T7458 from the Civil Aviation Authority and is a fully bonded member of the Travel Trust Association (TTA U08550), providing consumer financial protection of up to £11,000 per passenger.

Revenue is generated primarily from the spread between published and offered airfares on flight bookings, supplemented by £10-£200 per-passenger service fees for contact-center-assisted bookings, admin/cancellation fees of up to £75 per ticket, and change fees of £25 per person. A newer line is recurring carbon offset subscriptions (£6.99-£24.99 per month, £70-£250 per year) offered via a partnership with Carbon Neutral Britain, plus a higher-AOV Package Holidays product bundling flights with hotels, transfers, and insurance. The company has 101-250 employees, no disclosed outside funding, and operates as a bootstrapped UK-focused OTA serving budget-conscious, premium, student, senior, and last-minute traveler segments.

Name

Travel Unravel

Legal name

Travel Unravel Holidays Private Limited

Website

https://travelunravel.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Travel Unravel is a UK-based online travel agency that aggregates fares from 300+ airlines for direct-to-consumer flight bookings via website and 24x7 contact center, serving budget, student, senior, premium, and last-minute travelers with ATOL and TTA financial protection.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Flight Booking Commissions: Travel Unravel acts as an online travel agency earning commissions from airline bookings. The company searches over 300+ airline deals to find the best fares for customers. Revenue is generated through the margin between published fares and discounted rates offered to customers, plus service fees.
2. Contact Center Service Fees: Service fees charged for bookings made through the telephone contact center. Fees start from £10 to £200 per passenger depending on the complexity of the booking.
3. Carbon Offset Subscriptions: Monthly and annual subscription packages for carbon offsetting flights through partnership with Carbon Neutral Britain. Monthly packages range from £6.99 to £24.99, annual packages from £70 to £250.
4. Price Match Refunds: Under the Price Match Policy, if customers find a lower price within 24 hours, the company matches the price or refunds the difference. This serves as a customer retention and trust mechanism.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Travel Unravel operates an Online Travel Agency that searches and books flights across more than 300 airlines serving 100+ destinations, with advertised discounts of up to 40% off published fares and an average 15% saving through its free membership program. Bookings are supported by a 24x7 UK-based contact center and protected by ATOL financial protection and Travel Trade Association registration. Adjacent offerings include package holidays and a subscription-based carbon offset program integrated with Carbon Neutral Britain.

Product overview

Travel Unravel operates as an online travel agency (OTA) offering a unified flight booking platform with multiple travel categories. The core product is the flight booking platform that aggregates 300+ airlines and offers four cabin classes (Economy, Premium Economy, Business Class, and First Class). The product portfolio includes themed booking sub-products such as One Way Flights, Return Flights, Last Minute Flights, Student Flights, Cheap Flights, and Senior Citizen Flights. Additional services include a Carbon Offset Program (powered by Carbon Neutral Britain partnership) and Package Holidays combining flights with hotels, transfers, and insurance. A Self Payment portal integrates Worldpay for secure payment processing.

Differentiator

Problem solved

Functional benefit

Brands

• Carbon Offset Partnership: Carbon offset service offered in partnership with Carbon Neutral Britain for eco-conscious travel

Named customers1 record

Segments6 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Carbon Neutral BritaincoreStrategic or Co-development PartnerPartnership with UK's #1 Carbon Offsetting Initiative - Carbon Neutral Britain to provide carbon offsetting for flights booked by customers. Travel Unravel offers carbon offset packages (monthly £6.99-£24.99, annual £70-£250) through this partnership. The partnership includes certification where customers receive a certificate from Travel Unravel & Carbon Neutral Britain after offsetting.
• Travel Trust Association (TTA)coreOthersFully bonded member of Travel Trust Association (TTA Number U08550). TTA provides 100% financial protection by holding customer money in a trust account. Maximum guarantee of £11,000 per passenger. TTA protects customers in the unlikely event of company insolvency.
• Civil Aviation Authority (ATOL)coreOthersATOL License number T7458 issued by Civil Aviation Authority provides financial protection for flights and packages. ATOL protection ensures customers receive refund or replacement services if the company becomes insolvent. Protection applies only to UK bookings.
• WorldpaycoreTechnology or IntegrationSecure payment processing provider. Customers are redirected to Worldpay's secured payment page hosted by Worldpay to enter personal and card details. Worldpay handles payment processing while Travel Unravel does not receive financial details directly.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Skyscanner: Global flight metasearch and OTA comparing fares across hundreds of airlines, including UK consumers. Directly comparable on core flight comparison proposition, though Skyscanner is metasearch-led and far larger.
• lastminute.com: European OTA selling discounted flights, packages, and last-minute deals with a similar discount-led proposition and emphasis on last-minute fares, overlapping with Travel Unravel's last-minute flights product.
• Kiwi.com: Online travel agency specializing in cheap flight combinations across many carriers, including budget and connecting itineraries. Comparable on multi-airline price-comparison value proposition and consumer-direct flight booking model.
• eDreams ODIGEO: European online travel agency selling flights and packages across 700+ airlines with subscription and discount-led propositions. Comparable on flight-first OTA model and membership savings mechanics.
• Hopper: App-based OTA focused on flight and hotel deals with price-prediction technology. Comparable on consumer-facing flight deal proposition and emphasis on discounted airfare, though technology-led.
• Kayak: Flight and travel metasearch engine comparing fares from hundreds of airlines and OTAs. Comparable on multi-airline price comparison and broad destination coverage, though metasearch-only.

Regional players

• On the Beach: UK-focused OTA specializing in beach holidays, flights, and packages from UK airports. Comparable on UK consumer focus and outbound international package/flight proposition from a regional base.
• TravelSupermarket: UK price-comparison site for flights, hotels, and holidays across multiple providers. Comparable on UK market focus and multi-supplier flight comparison value proposition.

Broad incumbents

• Expedia: Global incumbent OTA offering flights, hotels, packages, and ancillaries worldwide with significant UK presence. Overlaps with Travel Unravel on flight booking and package holidays but operates at far greater scale and breadth.
• TUI UK: UK incumbent tour operator and OTA selling package holidays, flights, and cruises from UK airports. Comparable on UK consumer focus and outbound package/flight offerings as a larger, vertically integrated incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xx.com/TravelUnravelUK
• Facebookfacebook.com/travelunraveluk
• LinkedInlinkedin.com/company/travel-unravel

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travel Unravel