Clinicmaster
Clinicmaster, operated by Addatech Inc., provides cloud-based practice management software for healthcare clinics across 20+ verticals. The Microsoft Azure-hosted platform unifies EMR, scheduling, billing, patient engagement, AI-powered documentation, and multi-location network management for independent practices through enterprise clinic networks in Canada, the US, the UK, and Australia.
- Company typePrivate
- Founded2002
- HeadquartersLaval, Canada
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Clinicmaster does
Clinicmaster is a cloud-based healthcare practice management platform developed and operated by Addatech Inc., a privately held Canadian corporation headquartered in Laval, Quebec. Founded in 2002 by an IT consultant who built the original scheduling and billing tool for his physiotherapist, the company has grown from eight initial clinic customers into a multi-product platform serving healthcare providers across Canada, the United States, the United Kingdom, and Australia. The platform is hosted on Microsoft Azure and unifies scheduling and case management, electronic medical records (EMR), revenue cycle management (billing and claims), client engagement portals, business intelligence, and a security layer certified under PHIPA, HIPAA, PIPA, PIPEDA, SOC 2 Type II, and PCI DSS.
The product surface extends beyond the core platform through several modular add-ons. The AI Suite, powered by Microsoft Azure OpenAI, includes AI Scribe & Charting (real-time SOAP note generation from patient visits) and AI Receptionist (a 24/7 voice agent for call handling and appointment scheduling). The Central Office module provides network-wide booking, billing, marketing, reporting, and configuration for multi-location enterprises. Telehealth, Partner Billing (regional insurer integrations), and Partner Integrations (payments, telecom, third-party tools) round out the offering. Clinicmaster reports usage at scale, including thousands of practitioners, millions of appointments annually, and billions in medical services billed through the platform, and supports more than 20 healthcare verticals ranging from physiotherapy and mental health to sleep clinics and MedSpa.
Clinicmaster generates revenue through monthly subscription plans priced on a quote-based model that varies by clinic size, practitioner count, modules selected, and number of locations. The go-to-market is exclusively direct sales, segmented into enterprise field sales for multi-location networks and inside sales for independent and smaller practices. The company is bootstrapped, with no disclosed external funding rounds, and was recognized as Microsoft's Preferred Partner of the Year in Canada in 2023 for its modernized cloud application.
Clinicmaster firmographics
Firmographics- Name
- Clinicmaster
- Legal name
- Addatech Inc.
- Website
- https://clinicmaster.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Clinicmaster, operated by Addatech Inc., provides cloud-based practice management software for healthcare clinics across 20+ verticals. The Microsoft Azure-hosted platform unifies EMR, scheduling, billing, patient engagement, AI-powered documentation, and multi-location network management for independent practices through enterprise clinic networks in Canada, the US, the UK, and Australia.
- Ownership category
- akta.pro rank
Clinicmaster industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
- akta.pro secondary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where Clinicmaster is headquartered
LocationHeadquarters
- HQ city
- Laval
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Clinicmaster business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Subscription (Platform Access): Monthly subscription-based access to the Clinicmaster practice management platform. Subscribers pay recurring monthly fees for access to scheduling, EMR, billing, and AI modules. The subscription runs on a monthly billing cycle with fees charged according to the selected plan tier.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Enterprise/Network plans |
| Subscription | Monthly | Regional/Multi-practitioner plans |
| Subscription | Monthly | Independent/Solo practitioner plans |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Clinicmaster product offering
Product offeringCore offering
Clinicmaster provides a cloud-based, all-in-one practice management software platform for healthcare clinics built on Microsoft Azure. The integrated platform combines scheduling, electronic medical records (EMR), revenue cycle management/billing, client engagement, and business intelligence in a single system, with optional add-on modules including an AI Suite (AI Scribe & Charting and AI Receptionist), Central Office for multi-location network management, Partner Billing for regional insurers, and a Telehealth Module for secure video consultations. The platform supports over 20 healthcare verticals from solo practitioners to enterprise clinic networks.
Product overview
Clinicmaster is an all-in-one practice management platform for healthcare clinics, combining a cloud-based core platform with specialized modules. The core platform encompasses scheduling & case management, EMR, revenue cycle management (billing), client engagement, business intelligence, and security. Add-on modules include the AI Suite (AI Scribe & Charting for automated clinical documentation and AI Receptionist for 24/7 voice-powered appointment scheduling), Central Office (multi-location management with Central Booking, Central Billing, Central Marketing, Central Reporting, and Central Configuration), Partner Billing for regional insurer integrations, Partner Integrations for third-party tool connectivity, and a Telehealth Module for secure video consultations. The platform supports over 20 healthcare verticals and scales from independent practices to enterprise networks.
Differentiator
Problem solved
Functional benefit
Brands
- AI Suite: AI-powered suite including AI Scribe & Charting for transcribing patient visits and generating notes, and AI Receptionist for 24/7 voice assistant to answer calls and schedule appointments.
- Central Office
- Partner Billing
- Telehealth Module
Products and services
- Clinicmaster Core Platform All-in-one cloud-based practice management software platform for healthcare clinics encompassing scheduling, billing, EMR, patient engagement, business intelligence, and security, supporting over 20 healthcare verticals and scalable from independent practices to enterprise clinic networks.
- AI Suite AI-powered add-on module that streamlines charting and reception tasks using generative AI, enabling practitioners to focus on patient care; combines AI Scribe & Charting for automated clinical documentation and AI Receptionist for 24/7 voice-powered appointment scheduling, powered by Microsoft Azure OpenAI.
- Central Office Multi-location management add-on module enabling coordinated enterprise governance across clinic networks, including Central Booking, Central Billing, Central Marketing, Central Reporting, and Central Configuration.
- Partner Billing Integrated billing add-on module offering streamlined claims processing with regional insurance providers for faster, cleaner reimbursement cycles.
- Telehealth Module Secure 1-to-1 video consultation add-on module for remote patient care delivery, integrated with EMR, billing, payroll, and visit verification within the Clinicmaster platform.
Quantifiable outcome
- AI Scribe reduced SOAP note completion to under 1 minute per patient
- +3 more outcomes
Companies that use Clinicmaster
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles4 records
Clinicmaster technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability6 records
Feature8 records
Clinicmaster partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreStrategic technology partnership utilizing Microsoft Azure OpenAI platform to power Clinicmaster's AI Suite features including AI Scribe & Charting and AI Receptionist. Data processed in a secure closed environment on Microsoft Azure with data residency in user's country. Partnership provides access to enterprise-grade AI capabilities while maintaining HIPAA and PIPEDA compliance through Microsoft's DPA. Microsoft recognition includes Preferred Partner of the Year 2023 and Modernizing Application Impact Award.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Clinicmaster competitors and assessment
Company assessmentDirect peers
- Cliniko: Cliniko provides cloud-based practice management for allied health and wellness clinics (physio, chiro, massage, psychology) with scheduling, clinical notes, and billing—directly comparable in target verticals and module coverage.
- SimplePractice: SimplePractice is a leading practice management platform for health and wellness professionals with scheduling, EMR, billing, and telehealth—closely aligned with Clinicmaster's solo-and-mid-market GTM and feature coverage.
- TherapyNotes: TherapyNotes is a practice management and EHR platform purpose-built for mental and behavioral health practices, providing scheduling, documentation, and billing—directly comparable to Clinicmaster's mental health vertical offering.
- Practice Better: Practice Better is a Canadian-based practice management platform for nutrition, health coaching, and wellness practitioners with scheduling, charting, billing, and client engagement—directly comparable on geography and SMB wellness focus.
- Power Diary: Power Diary offers practice management for allied health, mental health, and physiotherapy clinics with online booking, clinical notes, and invoicing—comparable across Clinicmaster's priority verticals, particularly in Australia and the UK.
- Jane App: Jane is a Canadian cloud-based practice management platform serving allied health and wellness practitioners with scheduling, charting, billing, and patient engagement—directly comparable on geography, customer base (physio, mental health, multi-disciplinary clinics), and feature set.
Emerging players
- Carepatron: Carepatron is a modern practice management workspace for health and wellness practitioners combining scheduling, clinical notes, billing, and AI features—overlapping with Clinicmaster's all-in-one positioning but with a younger product footprint.
Broad incumbents
- Tebra: Tebra (formed from Kareo + PatientPop) is a broader practice management, EHR, and patient engagement platform serving independent practices and small groups in the US—an incumbent with overlapping scheduling, EMR, and billing modules and a larger channel footprint.
- Square Appointments: Square Appointments is a scheduling and payments platform aimed at service businesses including health and wellness—comparable to Clinicmaster's scheduling/billing stack for solo practitioners and small clinics, though lighter on clinical EMR.
- Mindbody: Mindbody is a broader SaaS incumbent in the wellness vertical (MedSpa, fitness, salons) with booking, payments, and client management—comparable to Clinicmaster's MedSpa vertical and front-desk/patient engagement functionality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Clinicmaster social profiles
Digital presenceClinicmaster compliance and trust
Trust signalCompliance6 records
Clinicmaster financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clinicmaster leadership team
Management profileNumber of profiles
Clinicmaster funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clinicmaster M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clinicmaster
What does Clinicmaster do?
Clinicmaster provides a cloud-based, all-in-one practice management software platform for healthcare clinics built on Microsoft Azure. The integrated platform combines scheduling, electronic medical records (EMR), revenue cycle management/billing, client engagement, and business intelligence in a single system, with optional add-on modules including an AI Suite (AI Scribe & Charting and AI Receptionist), Central Office for multi-location network management, Partner Billing for regional insurers, and a Telehealth Module for secure video consultations. The platform supports over 20 healthcare verticals from solo practitioners to enterprise clinic networks.
Is Clinicmaster a public or private company?
Clinicmaster is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Clinicmaster founded?
Clinicmaster was founded in 2002. It employs 101 to 250 people.
Where is Clinicmaster based?
Clinicmaster is headquartered in Laval, Canada, in the North America region.
How does Clinicmaster make money?
One revenue line is on record: software Subscription (Platform Access).
Who are Clinicmaster's main competitors?
Direct peers on record are Cliniko, SimplePractice, TherapyNotes, Practice Better, Power Diary and Jane App. Carepatron is listed as an emerging player. Broad incumbents are Tebra, Square Appointments and Mindbody.
Does Clinicmaster have an API?
No public API is recorded for Clinicmaster.
What industry is Clinicmaster in?
Clinicmaster's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance), with a secondary code of HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 5182 and its SIC code is 7372.