Carepatron
Carepatron is a cloud-based EHR and practice management platform serving 100,000+ healthcare and wellness clinicians in 120+ countries, combining scheduling, telehealth, AI Scribe documentation, e-prescribing, and revenue cycle management under a tiered SaaS subscription model.
- Company typePrivate
- Founded2021
- HeadquartersAuckland, New Zealand
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Carepatron does
Carepatron is a cloud-based, all-in-one practice management and electronic health record (EHR) platform built for healthcare and wellness practitioners. Its product surface combines online scheduling, automated reminders, secure client messaging, HIPAA-compliant telehealth, customizable clinical documentation templates, treatment plans, invoicing, and insurance billing. The company layers AI-driven features on top of this base, most notably an AI Scribe that converts clinical session audio into draft notes and a generative 'Carepatron AI' copilot that supports treatment plans and customer queries, with the platform claiming clinicians save more than eight hours per week on administrative work. In 2025 Carepatron expanded into e-prescribing via a DoseSpot integration (with EPCS support) and into a managed Revenue Cycle Management service built around Claim.MD, moving the product up-market beyond behavioral health into general medical workflows.
The company serves a long-tail customer base of 100,000+ clinicians across 10,000+ teams in 120+ countries and 24 languages, with primary verticals in behavioral and mental health, allied health (dietitians, physical and occupational therapists, speech therapists, social workers), medical practitioners (dentists, nurse practitioners, physicians, psychiatrists), and wellness providers (coaches, chiropractors, massage therapists, acupuncturists). The business model is a tiered SaaS subscription (Free, Pro, Business, billed monthly or annually) with optional paid add-ons for e-prescription and a percentage-of-collections fee on the managed RCM service. Distribution is product-led and self-serve through a freemium signup, supplemented by a sales-assisted 'Request a Demo' channel for mid-market teams, a Solution Partner program, and Ambassador/Affiliate referral programs. Compliance certifications span HIPAA, SOC 2 Type 2, GDPR, PIPEDA, PDPA, PHIPA, and CSA Star Level 1, supporting multi-jurisdictional deployment.
Carepatron firmographics
Firmographics- Name
- Carepatron
- Legal name
- Carepatron
- Website
- https://carepatron.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Carepatron is a cloud-based EHR and practice management platform serving 100,000+ healthcare and wellness clinicians in 120+ countries, combining scheduling, telehealth, AI Scribe documentation, e-prescribing, and revenue cycle management under a tiered SaaS subscription model.
- Ownership category
- akta.pro rank
Carepatron industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
- akta.pro secondary industries
- Primary Care & General Medicine Virtual Care (HLALAAAA), Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)
Keywords
Where Carepatron is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Markets served
Carepatron business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans (Tiered SaaS): Carepatron generates primary revenue through tiered SaaS subscription plans (Starter/Pro/Business) billed monthly or annually. Plans are differentiated by features such as AI capabilities, storage limits, and team size. Annual billing typically offers a discount relative to monthly billing.
- Add-on Services (E-Prescription, RCM): Additional revenue streams from optional add-on features such as e-prescription capabilities (integrated via DoseSpot) and revenue cycle management services, offered as supplementary paid modules on top of base subscription plans.
- Managed Billing Service: An optional managed billing service where Carepatron charges a percentage-based fee on claims/collections processed, providing practices with an outsourced billing operation in addition to the standard subscription model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Starter tier — limited storage, basic features for individual practitioners |
| Subscription | Annual | Pro/Business tiers — AI-powered features, unlimited storage, team collaboration |
| Transaction based/ take rate | Pay-as-you-go | Managed Billing Service — percentage of collections |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Carepatron product offering
Product offeringCore offering
Carepatron is an all-in-one cloud-based healthcare practice management and EHR platform that enables practitioners to manage scheduling, clinical documentation, telehealth, billing, client communication, and treatment plans. It includes AI Scribe for automated clinical note-taking, ePrescribe (via DoseSpot integration), and an optional Revenue Cycle Management (RCM) service for managed billing, claim submission, and AR follow-up. The platform serves solo practitioners, group practices, and healthcare teams across 120+ countries, with HIPAA, SOC 2, GDPR, and other compliance certifications.
Product overview
Carepatron is an all-in-one healthcare practice management and EHR platform designed for health and wellness practitioners. The core platform includes scheduling with online booking, telehealth video consultations, AI-powered clinical documentation (AI Scribe), client messaging, treatment planning, and comprehensive billing/invoicing. Add-on modules include ePrescribe for electronic prescribing via DoseSpot integration, and Revenue Cycle Management (RCM) for managed billing services. The platform serves behavioral health (counselors, therapists, psychologists, mental health professionals), medical (dentists, nurses, physicians, psychiatrists), allied health (dietitians, physical therapists, occupational therapists, speech therapists, social workers), and wellness professionals (acupuncturists, chiropractors, health coaches, massage therapists, personal trainers) across 120+ countries in 24 languages.
Differentiator
Problem solved
Functional benefit
Products and services
- Carepatron Practice Management & EHR Platform An all-in-one cloud-based EHR and practice management platform for solo practitioners, group practices, and healthcare teams in behavioral, medical, allied health, and wellness fields. Includes scheduling, telehealth, clinical documentation, client messaging, treatment plans, billing, and patient portal in a single HIPAA, SOC 2, and GDPR compliant system.
- Carepatron AI Scribe AI-powered clinical documentation tool that processes spoken language from clinical sessions and automatically generates draft clinical notes for review, signing, and completion, reportedly saving practitioners over 8 hours per week on admin.
- Carepatron ePrescribe (eRx) Electronic prescribing add-on module integrated via DoseSpot that allows clinicians to search medications, write prescriptions, and send them electronically to pharmacies, with EPCS support and two-factor authentication for controlled substances.
- Carepatron Revenue Cycle Management (RCM) Managed billing service handling insurance and patient billing on behalf of practitioners, including claim preparation and submission, benefits verification, denial management, payment posting, AR follow-up, and monthly financial reporting. Available in the United States only.
- Carepatron Telehealth HIPAA-compliant video telehealth platform enabling practitioners to conduct secure video sessions with clients, supporting up to 250 participants for group sessions with screen sharing capability.
Quantifiable outcome
- Clinicians save more than 8 hours per week using Carepatron's AI and automation features
- +3 more outcomes
Companies that use Carepatron
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Carepatron technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature6 records
Carepatron partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS serves as a core cloud infrastructure provider for Carepatron, hosting the platform's cloud-based EHR and practice management services. AWS infrastructure enables Carepatron's global availability, scalability, and security posture.
- Google Cloud Ltd.coreGoogle Cloud provides cloud infrastructure and services that support Carepatron's platform operations, contributing to the platform's reliability and global accessibility.
- StripecoreStripe is integrated as the primary payment processing provider for Carepatron, enabling secure payment collection, subscription billing, and financial transactions within the platform for practitioner practices.
- Claim.MDcoreClaim.MD is integrated as a medical claims processing partner, enabling Carepatron's revenue cycle management capabilities and electronic claim submissions for healthcare billing workflows.
- DoseSpotcoreDoseSpot is integrated as the e-prescription partner for Carepatron, enabling healthcare practitioners to electronically prescribe medications directly within the Carepatron workflow. This is a critical feature for medical and behavioral health practices requiring prescription capabilities.
Scale indicators7 records
Recent moves6 records
Expansion highlights7 records
Carepatron competitors and assessment
Company assessmentDirect peers
- SimplePractice: Leading all-in-one EHR and practice management platform for solo and small behavioral health practices. Directly comparable in target customer (solo therapists/counselors), feature set (scheduling, notes, billing, telehealth), and PLG-style acquisition.
- Jane App: All-in-one practice management platform for allied health practitioners (physiotherapists, chiropractors, massage therapists). Directly comparable to Carepatron in serving solo/small allied health and wellness practices with scheduling, charting, and billing.
- TherapyNotes: EHR and practice management software purpose-built for behavioral health professionals, including therapists, psychologists, and social workers. Comparable customer base (mental/behavioral health solo and group practices) and overlapping feature set.
- Kareo (Tebra): Cloud-based EHR, practice management, and billing platform targeting independent practices. Directly comparable in serving small medical practices with integrated EHR, PM, and RCM capabilities.
- Practice Fusion: Cloud-based EHR for small and independent medical practices with integrated scheduling, charting, and e-prescribing. Closely comparable in target customer (solo and small practices) and freemium/affordable pricing approach.
- CharmHealth: Cloud-based EHR, practice management, and medical billing platform serving small to mid-sized practices. Comparable in targeting independent practices with integrated clinical, administrative, and billing workflows.
- DrChrono: EHR and practice management platform for small and specialty practices, with mobile-first design and integrated billing. Comparable in serving solo physicians and small specialty clinics with cloud-based EHR/PM functionality.
Broad incumbents
- athenahealth: Large, established cloud-based EHR, practice management, and revenue cycle management vendor serving practices of all sizes. Overlaps with Carepatron in PM/billing/telehealth but operates at much larger scale and primarily up-market.
- Epic Systems: Dominant enterprise EHR vendor serving large hospital systems and academic medical centers. Sets the technology and AI feature baseline against which smaller ambulatory EHRs like Carepatron must compete for credibility and integration.
Others
- Calendly: Widely adopted scheduling and appointment booking platform used by individual practitioners and small teams. Adjacent/competitive at the scheduling layer of Carepatron's offering, though without EHR or clinical documentation depth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Carepatron social profiles
Digital presenceCarepatron compliance and trust
Trust signalCompliance8 records
Carepatron financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carepatron leadership team
Management profileNumber of profiles
Carepatron funding detail
Funding detailFunding overview
Funding rounds8 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carepatron M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carepatron
What does Carepatron do?
Carepatron is an all-in-one cloud-based healthcare practice management and EHR platform that enables practitioners to manage scheduling, clinical documentation, telehealth, billing, client communication, and treatment plans. It includes AI Scribe for automated clinical note-taking, ePrescribe (via DoseSpot integration), and an optional Revenue Cycle Management (RCM) service for managed billing, claim submission, and AR follow-up. The platform serves solo practitioners, group practices, and healthcare teams across 120+ countries, with HIPAA, SOC 2, GDPR, and other compliance certifications.
Is Carepatron a public or private company?
Carepatron is a private company. It is classified as venture growth investor backed and is currently operating.
When was Carepatron founded?
Carepatron was founded in 2021. It employs 101 to 250 people.
Where is Carepatron based?
Carepatron is headquartered in Auckland, New Zealand, in the Oceania region.
How does Carepatron make money?
Three revenue lines are on record. Subscription Plans (Tiered SaaS) is the primary driver. The others are add-on Services (E-Prescription, RCM) and managed Billing Service.
Who are Carepatron's main competitors?
Direct peers on record are SimplePractice, Jane App, TherapyNotes, Kareo (Tebra), Practice Fusion, CharmHealth and DrChrono. Broad incumbents are athenahealth and Epic Systems. Calendly is listed as an others.
Does Carepatron have an API?
No public API is recorded for Carepatron.
What industry is Carepatron in?
Carepatron's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows), with a secondary code of HLALAAAA, Primary Care & General Medicine Virtual Care. Its NAICS code is 518 and its SIC code is 7372.