Adera Global

Name

Adera Global

Legal name

ADERA Global Pte. Ltd.

Website

https://aderaglobal.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Adera Global is a Singapore-headquartered technology provider offering biometric authentication, eKYC, document digitization, and digital payment solutions to banks, governments, and enterprises across ASEAN, Hong Kong, and China.

Ownership category

akta.pro rank

Product category

Biometric Authentication & Digital Automation Software

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Computer & Office Equipment (3570)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

ATM Deployers & Managed ATM Services (IAD/ISO) (FSAMAOAC), Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ)

Keywords

• Biometric authentication solutions
• EKYC identity verification
• Digital branch automation
• Automated fare collection
• Document digitization services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses, Subscriptions & Platform Fees: ADERA generates recurring revenue from software platform licenses (Unified Biometric Platform, eKYC platform, Terminal Management System) deployed on a subscription or per-seat basis for enterprise clients. AI authentication and biometric verification services are offered as managed platform subscriptions.
2. Hardware Sales (Kiosks, Turnstiles, Card Readers, Terminals): Sale of physical hardware products including intelligent kiosks (VTMs), biometric turnstiles/gantries (BPass800), automated fare collection terminals, fixed deposit machines, NFC card readers, and mPOS devices. Hardware is customized per client deployment.
3. Managed Services & BPO: Ongoing managed services for terminal/kiosk monitoring, transaction processing, biometric authentication services, e-wallet operations, and digital BPO services (DataPost's document processing, eTPA Clinic Management). Revenue is recurring as these are operational support contracts.
4. Professional Services & Implementation: System integration, solution customization, deployment, and consulting services for implementing ADERA's solutions in enterprise environments. These are project-based professional services engagements.
5. Transaction & Processing Fees: ADERA earns transaction fees on automated fare collection payments, digital wallet transactions, e-payment processing, and e-invoicing (Peppol certified) volumes processed through its platforms.
6. Licensing Royalties: Technology licensing of facial recognition algorithms, SDKs, and biometric platforms to third-party integrators and partners. Peppol-certified e-invoicing platform licensing generates licensing fees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

ADERA Global is a Singapore-headquartered technology group that develops and sells biometric authentication software (face recognition with liveness detection, eKYC), digital branch automation hardware (intelligent kiosks, Virtual Teller Machines), automated fare collection systems, digital wallet/payment platforms, and document digitization services. The company serves banks, insurance firms, government agencies, transport operators, healthcare providers, retailers, and telecom carriers across Asia through direct enterprise sales, channel partners, and wholly-owned subsidiaries, with manufacturing in Shenzhen and over 200 R&D engineers.

Product overview

ADERA is a Singapore-based technology solutions provider offering a comprehensive suite of biometric authentication, digital automation, and payment solutions organized across seven solution pillars: Digital ID (eKYC, biometrics enrollment, unified biometric management), Digital Branch Automation (intelligent kiosks, workflow automation, remote terminal management), Digital Payments (digital wallets, smart card payments), Automated Fare Collection (transit ticketing), Document Digitization (DataPost services, clinic management), Supply Chain (Nemo Platform), and E-invoicing (Peppol). The core technology platform is built around ADERA's Face Recognition Platform providing SDK integration capabilities, with products including Virtual Teller Machines for 24/7 banking, BCAT systems for biometric attendance and temperature screening, BPass800 gantry solutions, and Automated Fare Collection systems for transit operators. The company serves financial institutions, government agencies, healthcare, retail, and transport sectors across ASEAN with over 2,000 employees and operations in Singapore, Hong Kong, and China.

Differentiator

Problem solved

Functional benefit

Brands

• ADERACares: COVID-19 safe management solution keeping the community safe and healthy in times of crisis
• ADERA AI
• AFC (Automated Fare Collection)
• BPass800
• BCAT
• SPOTON
• VTM (Virtual Teller Machine)
• Nemo Platform
• eTPA Clinic Management

Products and services

• Face Recognition Platform Central biometric authentication platform providing face recognition capabilities for enrollment, authentication, and identity verification across banking, government, and retail applications. Includes SDK for iOS and Android integration, supporting 1:N and 1:1 face matching, mask detection, VIP recognition, and anti-spoofing liveness detection with validity scoring.
• Secured e-KYC Electronic know-your-customer solution providing biometric identity verification for secure account opening and master database management. Supports facial recognition, fingerprint, and e-signature authentication, with document scanning, OCR, and liveness detection for remote account opening across banking, government, and financial services.
• Intelligent Kiosks / Virtual Teller Machine (VTM) Self-service banking kiosks (intelligent kiosks and VTMs) enabling 24/7 automated services including account opening, service applications, and fixed deposit management. Features HD video conferencing, biometric authentication, and automated form processing for banks and financial institutions.
• Automated Fare Collection (AFC) System End-to-end transit payment solution supporting stored value cards, contactless NFC cards, mobile wallet top-ups, and QR payments. Covers the full lifecycle from passenger boarding to operator settlement with merchant management, device management, banking connections, and closed-loop stored value capabilities.
• Digital Wallets & Payments E-wallet and payment solution enabling secured QR payments and face recognition-based payments (selfie pay). Includes closed-loop wallet for stored value, mobile payment banking services, loyalty programs, P2P transfers, and SDKs for iOS and Android integration.
• Workflow Automation Engine Digital process automation solution for automating manual workflows using pre-defined business rules and BPMN process orchestration. Enables HR, facilities, IT, finance, and sales process automation with automated form filling, data collection, and document processing capabilities.
• Remote Terminal Management System Kiosk management platform providing a real-time comprehensive view of every kiosk status across the network for effective monitoring and optimal operation of distributed self-service terminals.
• Biometric Contactless Attendance & Temperature System (BCAT) Biometric system combining face recognition with infrared temperature measurement for automated attendance tracking and health screening. Includes mask detection and SafeEntry/TraceTogether integration for contact tracing in offices, malls, and public spaces.
• BPass800 Biometric Contactless Attendance Turnstile All-in-one Biometric Contactless Attendance & Temperature Integrated Turnstile compatible with Singapore's SafeEntry Gateway. Automates SafeEntry and TraceTogether verification with simultaneous temperature screening for offices, malls, and public facilities.
• Unified Biometric Management Platform Platform combining biometrics with digital services for centralized user data management. Supports enrollment, authentication, and verification of face/fingerprint data across multiple channels and applications, with SDK (algorithm), server platform, and data management system for enterprise deployment.
• Biometrics Enrollment Biometric data registration solution enabling secure enrollment of fingerprint, facial, and other biometric data as alternatives to traditional password-based authentication, used by enterprises and government agencies for identity verification.
• Nemo Supply Chain Platform Supply chain platform designed to boost business growth through digital supply chain management solutions for enterprises.
• Digital E-commerce Suite Super app integrated platform ecosystem for digital commerce enabling businesses to build and manage multi-channel online retail operations.
• Multi-Channel Document Delivery Document digitization solution supporting multiple formats and channels for delivering digitized content across various platforms and media for enterprises.
• Analog to Digital Conversion Digital transformation solution converting physical documents and analog processes into digital formats for automation and efficiency gains across banking, insurance, government, and telecommunications clients.
• eTPA Clinic Management System Electronic Third Party Administrator (eTPA) system providing BPO services from verification to data consolidation and customer service for healthcare claims administration.
• Peppol Certified E-Invoicing Platform Peppol-compliant electronic invoicing solution for standardized business document exchange following international e-invoicing protocols.
• Smart Card Payment Application Management Smart card production management solution positioned as one of the world's leading systems for payment application management on smart cards, supporting tokenized payments via credit/debit cards with PCI-DSS and PA-DSS compliance.
• DataPost Document Digitization Services Enterprise document management and digitization services including automated data entry, document formatting, data matching and verification, archival, and retrieval. Processes 130 million mail items and 400 million pages annually for 100 clients including banks, insurers, and government agencies. Integrates with SAP, FileNet, and Oracle.
• SPOTON Smart Thermal Scanner Smart thermal scanner developed in collaboration with GovTech Singapore (licensed to ADERA for commercialization in December 2020). HSA Class A Registered medical device integrated into the BCAT biometric attendance and temperature product line.

Quantifiable outcome

• 5X faster transaction processing across deployed systems
• +6 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability13 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• PCS IndonesiacoreChannel Partner/ Reseller/ Distributor · 19 July 2021ADERA and PCS Indonesia collaboration announced July 19, 2021, to provide eKYC and automation solutions to the Indonesian market. PCS Indonesia serves as a local channel partner/distributor enabling ADERA's solutions to be deployed within Indonesia's financial services and enterprise sectors.
• ACLEDA BankcoreStrategic or Co-development Partner · 1 March 2021ACLEDA Bank partnered with ADERA to roll out self-service digital automation banking services. ADERA provided Virtual Teller Machines (VTM) with biometric authentication (face recognition, fingerprint, e-signature) enabling customers to open accounts, apply for financial services, and get instant ATM card issuance. ACLEDA became the first Cambodian bank to offer such digital solutions, reducing customer wait times by 90%.
• GovTech SingaporecoreTechnology or Integration · 12 December 2020ADERA was licensed by GovTech Singapore to commercialize and scale the SPOTON Smart Thermal Scanner software. The COVID-19 solution was developed by GovTech and licensed to ADERA and three other companies for commercialization. ADERA integrated SPOTON into its BCAT (Biometric Contactless Attendance & Temperature) product line, achieving HSA Class A and Class B registrations.
• BreadTalk GroupcoreStrategic or Co-development Partner · 23 September 2020ADERA and BreadTalk Group formalized a technology joint venture on September 23, 2020, combining their expertise to create fintech and digital solutions targeting SMEs. The partnership leverages BreadTalk's F&B establishment network and ADERA's technology capabilities. The first batch of fintech and digital solutions was targeted for rollout by 1Q2021, deployed as proof-of-concepts across BreadTalk's F&B establishments before mainstream adoption.
• DataPost (member of ADERA Global Group)coreOEM/ Whitelabel/ Licensing PartnerDataPost is an ADERA group company providing document digitization, data processing, statement generation, and BPO services. DataPost processes 130 million mail items and 400 million pages annually for 100 clients including banks, insurers, and government agencies. It operates as a wholly-owned subsidiary (acquired in 2015) providing Data Entry-as-a-Service, automated mail processing, and fulfillment services.
• DataPost Group (acquired 2015)coreStrategic or Co-development PartnerADERA completed the acquisition of DataPost Group in 2015, establishing a platform to service international banks more effectively. DataPost Group provides the data processing and document management backbone of ADERA's digital transformation offerings.

Scale indicators16 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Jumio: Jumio provides AI-driven identity verification, eKYC, and biometric authentication APIs for banks and fintechs globally. It directly competes with Adera's Secured eKYC and biometric authentication offerings for the same financial-services buyer.
• Onfido: Onfido delivers AI-based identity verification and biometric authentication for digital onboarding in banking, fintech, and government — directly comparable to Adera's eKYC, face recognition and digital onboarding stack.
• iProov: iProov specializes in face biometric authentication with strong liveness detection, used by banks and governments for secure onboarding and step-up authentication. Closely comparable to Adera's facial recognition with liveness detection capability.
• Veriff: Veriff offers AI-powered identity verification, KYC, and biometric authentication for financial services and digital platforms. Competes with Adera on eKYC and digital onboarding for banks and fintechs.
• Daon: Daon provides a multi-modal biometric identity platform (IdentityX) used by major banks and governments for KYC, onboarding and authentication — directly comparable to Adera's Unified Biometric Management Platform.

Broad incumbents

• IDEMIA: IDEMIA is a global leader in biometric identity, secure payments, and public-security solutions, serving banks and governments worldwide. Overlaps with Adera's biometric authentication, smart card payment applications and government ID programs at a global scale.
• Thales Digital Identity & Security: Thales' DIS division delivers identity verification, biometric authentication, and smart card/payment solutions for banks and governments globally. Competes with Adera across biometric authentication, eKYC, and payment application software.
• NEC Corporation (Biometric Solutions): NEC is a global leader in facial recognition technology, with deployments in banking, government and public safety. Comparable to Adera's facial recognition and public-security biometric offerings at a broader, multinational scale.
• HID Global: HID Global provides identity and access management, biometric authentication, and secure card/credential solutions for enterprises and government. Comparable to Adera's biometric authentication, smart card payment apps, and unified biometric platform.

Emerging players

• Auriga: Auriga provides self-service banking kiosk software (NextGenATM, WinWebServer) for banks deploying advanced teller/ATM terminals. Comparable to Adera's Virtual Teller Machine (VTM) and intelligent kiosk business for 24/7 digital banking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCJ0rO0vrWEl2cWGN7X1g7xg
• Facebookfacebook.com/AderaGlobal
• LinkedInlinkedin.com/company/aderaglobal

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adera Global