What Loy Instrument does

Loy Instrument, Inc. is a privately-held industrial process control distributor and engineering services company founded in 1937 and headquartered in Indianapolis, Indiana. The company is the oldest Honeywell distributor in the United States, currently holding Honeywell Platinum/Diamond Partner status — the highest tier in the Honeywell distribution network. It distributes combustion, thermal, analytics, and process control products from a line card of 39+ vendor brands (Honeywell Maxon, Eclipse, Kromschroder, Fireye, Belimo, Dwyer, Watlow, Itron, SpecView, and others) across five branch locations in Indiana, Ohio, Michigan, and via KromAmericas (its wholly-owned subsidiary) into Canada. Beyond distribution, Loy provides three categories of paid professional services: (1) engineering services — custom design, panel building, pipe train assembly, and field commissioning with pre-shipment replication of customer electrical schemes; (2) ISO 17025-accredited calibration services through an ANAB-accredited lab serving aerospace (NADCAP), automotive (CQI-9), food, pharmaceutical, and chemical processing customers; and (3) technical training via Tech Tuesdays webinars and in-person Combustion and Flame Safety classes.

The business model is a hybrid of hardware resale (product distribution with markup across warehouse inventory), project-based engineering services (custom control panels, pipe trains, SCADA integration), recurring calibration revenue (ISO 17025 lab and on-site NIST-traceable calibration), and training fees. Pricing is B2B quote-based with no public rate cards; multi-year contracts and counter-sales/credit-application onboarding via DocuSign are standard. The company primarily serves industrial heat treat plants (batch/continuous furnaces, annealing, tempering, carburizing, vacuum heat treating), aerospace heat treat operations requiring NADCAP/AMS2750 compliance, food processing effluent pH control customers, and commercial/institutional combustion customers, with deep technical expertise rooted in 500+ years of combined in-house process control and combustion experience.

Customer acquisition and retention are driven by a regional sales engineering footprint (inside sales for small/mid accounts, field sales engineers for major OEM and heat treat customers), five stocking branches for counter sales and emergency parts availability, an active technical content engine (weekly blog posts, Tech Tuesdays webinars on Microsoft Teams, archived on YouTube), and co-marketing with Honeywell through in-person roadshows hosted at branch locations. The company has accumulated at least ten Honeywell Channel Partner of the Year recognitions between 2002 and 2023 and currently holds Platinum Distributor Partner status.

Name

Loy Instrument

Legal name

Loy Instrument, Inc.

Website

https://loy-instrument.com

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

11–50 employees

Short description

Loy Instrument is a privately-held industrial process control distributor and engineering services company, founded in 1937 and headquartered in Indianapolis, serving heat treat, aerospace, food processing, and commercial customers across the Midwest US from five branches in Indiana, Ohio, and Michigan.

Ownership category

akta.pro rank

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Product Distribution and Resale: Loy Instrument distributes and resells industrial process control and combustion equipment from its vendor line card (Honeywell, Maxon, Eclipse, Kromschroder, Fireye, and 35+ other brands) to industrial customers. Revenue is generated through the markup on product sales across its warehouse locations.
2. Engineering Services: Custom engineering solutions including design, programming, panel building, and field commissioning of industrial control systems. Provides value engineering and application engineering services as a paid deliverable.
3. Calibration and Certification Services: ISO17025 accredited calibration laboratory providing calibration services in-lab or at customer facilities, supporting industries such as aerospace (NADCAP), automotive (CQI-9), food, pharmaceutical, and chemical processing.
4. Training Services: Technical training courses including combustion fundamentals, flame safeguard, HC900, TrendView, Maxitrol Selectra, and custom on-site training for customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Loy Instrument distributes industrial process control and combustion equipment from more than 35 vendor brands (anchored by Honeywell) and provides complementary engineering, ISO 17025 calibration, technical training, and Temperature Uniformity Survey services. As the oldest Honeywell distributor in the United States and a Honeywell Platinum/Diamond Partner, the company serves industrial customers across Indiana, Ohio, and Michigan from five branch locations that combine local warehouse inventory with field sales engineering and certified calibration capabilities.

Product overview

Loy Instrument is a privately-held process control distributor and Honeywell Platinum/Diamond Partner established in 1937, serving industrial markets from locations in Indiana, Ohio, and Michigan. The company operates a multi-brand distribution model (not a single unified product) and carries an extensive line card of over 35 vendor brands. The core product portfolio centers on Honeywell HC900 hybrid controllers and UDC 2800 PID controllers for heat treat, combustion, and industrial process applications, complemented by Honeywell flame safeguard controls (RM7800 series, RM7890, etc.), combustion equipment under the Honeywell Thermal Solutions umbrella (Maxon valves and burners, Eclipse, Kromschroder), and gas detection products (Honeywell Analytics). Additional vendor brands include Schubert & Salzer precision valves, SpecView SCADA software, M-System signal conditioners, UEI test instruments, REOTEMP temperature/pressure sensors, Dwyer Instruments, Turtle Tough pH sensors, Itron gas meters, Watlow heaters/controllers, and Bacharach HVAC-R instrumentation. Beyond distribution, Loy Instrument provides ISO 17025-certified calibration services and custom-engineered systems including control panel design, manufacturing, testing, and commissioning, with on-site technical support and training programs.

Differentiator

Problem solved

Functional benefit

Brands

• KromAmericas: An extension of Loy Instrument established in 2020 to serve the high demand for Kromschroder products in the United States and Canada, stocking inventory in Indianapolis, Indiana.

Products and services

• Honeywell HC900 Hybrid Controller Hybrid controller that combines loop and logic control for industrial process applications such as heat treat, furnace, and continuous process operations; distributed and supported by Loy Instrument for Midwest industrial customers.
• Honeywell UDC 2800 PID Controller 1/4 DIN universal digital PID process controller for industrial process applications including temperature, pressure, level, and flow control; supplied by Loy Instrument as part of its Honeywell portfolio.
• Loy Instrument Engineering Services (Loy Engineered Systems) Custom engineered services delivered by Loy Instrument covering control panel design, manufacturing, testing, and commissioning for industrial process control projects; intended for plant operators needing tailored control solutions.
• ISO 17025 Calibration Services Calibration of process and analytical instrumentation performed in Loy Instrument's ISO 17025 accredited laboratory; serves regulated industries including aerospace (NADCAP) and heat treat.
• Temperature Uniformity Survey (TUS) Services Temperature Uniformity Survey services for batch heat treatment furnaces, supporting AMS 2750 and similar thermal process compliance requirements for heat treat and aerospace customers.
• Loy Instrument Technical Support and Training Technical training programs (Tech Tuesdays, roadshows, on-site customer training) and ongoing technical support delivered by Loy Instrument for customers using Honeywell and complementary product lines.
• Honeywell Flame Safeguard Controls Honeywell flame safeguard controls (including Fireye RM7800 series burner management controls) for commercial and industrial burner applications; supplied by Loy Instrument as part of its combustion portfolio.
• Honeywell Maxon Combustion Equipment Honeywell Maxon valves, burners, and related combustion components for industrial process heating applications; distributed by Loy Instrument.
• Honeywell Eclipse Combustion Equipment Honeywell Eclipse combustion products (burners and related components) for industrial process heating; distributed by Loy Instrument.
• Kromschroder Combustion Controls (KromAmericas) Kromschroder combustion controls distributed through Loy Instrument's KromAmericas subsidiary for industrial burner management and combustion applications.
• Honeywell Analytics Gas Detection Honeywell Analytics gas detection instrumentation for industrial safety, process monitoring, and emissions applications; distributed by Loy Instrument.
• SpecView SCADA Software SpecView SCADA software for industrial process visualization and control; distributed and integration-supported by Loy Instrument for process automation customers.
• Loy Instrument UDA2182 pH Control Solution Engineered pH control solution built around the Honeywell UDA2182 analyzer, designed for industrial water and process pH measurement and control applications.

Quantifiable outcome

• Reduced chemical usage and municipal pH compliance fines for food processing effluent water control customers
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

37 partnerships are on record, tiered core and minor.

• HoneywellcoreChannel Partner/ Reseller/ DistributorHoneywell Platinum/Diamond Partner — the highest tier in Honeywell's distribution network. Loy Instrument is the oldest Honeywell distributor in the United States, originally selected in the 1980s as one of four companies to represent Honeywell in the new distribution model. Distributes Honeywell Process Solutions, Honeywell Thermal Solutions (including Eclipse, Maxon, Kromschroder, Hauck, Exothermics), Honeywell Analytics, and Honeywell Environmental & Combustion Controls product lines across Indiana, Ohio, and Michigan.
• ItronminorChannel Partner/ Reseller/ DistributorMaster distributor for Itron (formerly Actaris/Schlumberger) gas meters and regulators. Itron is a world-leading technology and services company dedicated to the resourceful use of energy and water, providing comprehensive solutions for measuring, managing, and analyzing energy and water.
• BelimominorChannel Partner/ Reseller/ DistributorGlobal market leader in HVAC actuator and valve solutions. Belimo has been operating in 80 countries since 1975 and focuses on innovative technology in the HVAC market.
• MaxitrolminorChannel Partner/ Reseller/ DistributorMaxitrol Company develops innovative technology for the natural gas industry, including the 325 series regulators, Selectra electronic gas flame modulation systems, and DFM series temperature controls.
• Honeywell MaxoncoreChannel Partner/ Reseller/ DistributorHoneywell Maxon provides burner solutions and engineered combustion systems for industrial process heating applications including gas and oil burners, valves, hazardous area shut off valves, and low and Ultra low NOx burners. Loy Instrument is a four-time winner of Honeywell Thermal Solutions Channel Partner of the Year.
• Honeywell EclipsecoreChannel Partner/ Reseller/ DistributorHoneywell Eclipse offers a comprehensive range of burners, recuperators, heat exchangers, and fully engineered combustion systems for industrial heating processes. Products date back to 1908.
• Honeywell KromschrodercoreChannel Partner/ Reseller/ DistributorKromschroder manufactures gas combustion and controls for heating and process applications including filters, regulators, safety shut-off and control valves, and burner management systems. Loy Instrument created KromAmericas in 2020 as an extension of Loy Instrument to serve the high demand for Kromschroder products in the United States and Canada, stocking inventory in Indianapolis.
• ASCOminorChannel Partner/ Reseller/ DistributorASCO (part of Emerson) is the worldwide leader in solenoid valves and valve system technology, controlling the flow of air, gas, water, oil and steam.
• BacharachminorChannel Partner/ Reseller/ DistributorGlobal leader in gas detection, monitoring, and analysis instrumentation for the HVAC and refrigeration industries with over 100 years of innovation. Products include flue gas analyzers and refrigerant leak detectors.
• Dwyer InstrumentsminorChannel Partner/ Reseller/ DistributorDwyer holds over 650 technical patents and operates globally from Michigan City, Indiana. Specializes in measurement and control instruments for industrial applications.
• ECOMminorChannel Partner/ Reseller/ DistributorGerman engineering company with over 28 years of experience providing portable emissions analyzers and HVAC tools known for accuracy and reliability.
• ExergenminorChannel Partner/ Reseller/ DistributorManufactures the world's most reliable and only self-powered infrared temperature sensor (IRt/c), as well as SnakeEye thermal switches and NIST traceable handheld IR thermometers.
• FireyecoreChannel Partner/ Reseller/ DistributorLeading manufacturer of flame safeguard controls and burner management systems for commercial and industrial applications. Fireye pioneered the first commercial/industrial electronic flame safeguard control in the 1930s and has set standards with microprocessor-based auto diagnostics.
• Fenwal ControlsminorChannel Partner/ Reseller/ DistributorFounded in 1935, Fenwal offers a broad range of gas ignition and temperature controls for HVAC, commercial cooking, industrial fire protection, medical and agriculture applications. Original THERMOSWITCH control still in production.
• GEFRANminorChannel Partner/ Reseller/ DistributorItalian multinational specializing in sensors, systems, and components for industrial process automation and control, with consolidated expertise in plastics, mobile hydraulics, heating, and lift sectors.
• WatlowminorChannel Partner/ Reseller/ DistributorFamily-owned company designing and manufacturing industrial electric heaters, temperature sensors, and controllers since 1922. Holds more than 450 patents with nine factories and three technology centers in the US, Mexico, Europe, and Asia.
• VaisalaminorChannel Partner/ Reseller/ DistributorFinnish company founded in 1936, world leader in environmental and industrial measurement technologies serving millions of people globally.
• SpecViewminorChannel Partner/ Reseller/ DistributorSCADA software designed to be user-configurable by end users without training. Features include temperature and process controls, alarm monitoring, recipe management, and remote monitoring with secure LAN, modem and Internet connections.
• Schubert & SalzerminorChannel Partner/ Reseller/ DistributorGerman manufacturer of highly precise sliding gate valves, angle seat valves, and ball sector valves for controlling media in chemical, pharmaceutical, food/beverage, plastics, rubber, steel, and paper industries. Products range from 1/4 inch to 12 inches with ANSI Class 150 to 900 pressure ratings.
• Precision DigitalminorChannel Partner/ Reseller/ DistributorEstablished 1974 in Hopkinton, MA, manufacturer of digital display and control instrumentation for industrial processes including loop-powered indicators, rate/totalizers, scanners, temperature indicators, Modbus meters, and industrial wireless products.
• Cleveland Electric LaboratoriesminorChannel Partner/ Reseller/ DistributorFamily-owned business since 1920 manufacturing top-quality thermocouples for steel, aerospace, investment casting, non-ferrous metals, heat treating, glass, ceramics, plastics, rubber, and petrochemical industries.
• ReoTempminorChannel Partner/ Reseller/ DistributorISO 9001-2008 certified manufacturer of temperature and pressure instrumentation including bimetal thermometers, pressure gauges, diaphragm seals, RTDs, thermocouples, pressure transmitters, serving oil, gas, refining, power generation, food/beverage, biotech, and pharmaceutical industries.
• White RodgersminorChannel Partner/ Reseller/ DistributorPart of Emerson Climate Technologies, with over 75 years of expertise in heating and cooling controls including furnace controls, gas valves, cooling and heat pump controls, water heater valves, and thermostats.
• McDonnell & MillerminorChannel Partner/ Reseller/ DistributorLeader in engineering and manufacturing boiler controls, liquid level controls, low-water cutoffs, and flow switches for steam and hot water boilers in industrial, commercial and building trade applications.
• Turtle ToughminorChannel Partner/ Reseller/ DistributorManufacturer of the world's toughest pH and ORP sensors for heavy-duty environments. Sensors are individually handmade and customized for specific applications, known for reducing reagent use and improving output yields.
• NorgasminorChannel Partner/ Reseller/ DistributorOne of the most trusted sources for gas regulation and measurement products in the U.S., also a large distributor of hot and cold water meters. Master distributor for Itron gas meters and regulators. Located in Fairfield, Ohio, serving industrial, commercial and submetering markets since 1998.
• M-SystemminorChannel Partner/ Reseller/ DistributorWorld leader in automation components including signal conditioners, power transducers, indicators, tower lights, limit alarms, paperless recorders, PID controllers, temperature controllers, electric actuators, and lightning/surge protection.
• PIE (Practical Instrument Electronics)minorChannel Partner/ Reseller/ DistributorManufacturer of calibration equipment for the process industry with products designed, assembled, and calibrated with NIST traceability in the United States. Team includes former Director of Engineering of Altek and Transmation Products Group.
• Simpson ElectricminorChannel Partner/ Reseller/ DistributorAmerican manufacturer of analog and digital panel meters, counters, encoders, and test equipment including the legendary Simpson Electric 260 Analog Multimeter, Falcon and Hawk Digital Panel Meters.
• UEI Test InstrumentsminorChannel Partner/ Reseller/ DistributorHigh quality test instruments including clamp-on meters, digital multimeters, combustion analyzers, CO detectors, pressure testers, leak detectors, infrared thermometers, and humidity/air flow instruments.
• TrumeterminorChannel Partner/ Reseller/ DistributorFounded in 1937 in Manchester, UK, Trumeter provides measurement products, innovative sensing, and LED technologies including measuring wheels, electronic measuring equipment, and automotive lighting products.
• Dongan TransformerminorChannel Partner/ Reseller/ DistributorManufacturer of high-quality transformers and inductors since 1909 with corporate headquarters in Detroit, Michigan. Primary stock items include ignition and control transformers.
• Allanson Environmental ElectricsminorChannel Partner/ Reseller/ DistributorProvider of heating and air conditioning solutions for residential, industrial and commercial applications, with over 80 years of experience providing ignition technology including transformers, electronic ignitors, and UVC air purification systems.
• Automatic Timing & Controls (ATC)minorChannel Partner/ Reseller/ DistributorManufacturer of timers, relays, electronic controllers, sensors, indicating and tower lights, counters, and other devices for automated machinery with over 80 years of experience serving food processing, plastics, packaging, metals, and water treatment industries.
• Honeywell Process SolutionscoreChannel Partner/ Reseller/ DistributorPioneer in automation control, instrumentation and services for oil and gas, refining, pulp and paper, power generation, chemicals, petrochemicals, biofuels, life sciences, and metals/mining industries. Primary product focuses include Gas Measurement & Detection, Control/Monitoring & Safety Systems, Instrumentation, and Industrial Wireless.
• Honeywell AnalyticscoreChannel Partner/ Reseller/ DistributorGlobal leader in gas detection for nearly 50 years. Products include portable gas detectors, fixed-point gas detectors, gas monitoring systems for commercial buildings, and ConneXt Safety Solutions for real-time monitoring of worker safety.
• Protection Controls, Inc.minorChannel Partner/ Reseller/ DistributorFounded 1953, provider of combustion safeguards and burner management systems for the industrial heating industry. Developer of the rectifying principle for flame safety control still in use today. Played integral role in drafting NFPA combustion safety standards.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Rexel: Rexel is a global electrical and industrial distribution leader with strong automation solutions in the US through Rexel USA. Its industrial automation division serves process control and instrumentation customers with similar vendor brands, making it a broad incumbent competitor particularly for enterprise accounts.
• Sonepar: Sonepar is the world's largest electrical distribution group operating in 40+ countries through independent brands. Its industrial automation and process control offerings overlap Loy Instrument's Honeywell and adjacent vendor product lines, particularly for OEM and MRO customers requiring national or global accounts.
• WESCO International: WESCO is a FORTUNE 500 industrial distribution and supply chain solutions provider with a substantial industrial automation and controls portfolio. While much larger than Loy, WESCO's automation solutions business competes for the same process control distribution wallet at enterprise customers across North America.
• Graybar: Graybar is one of the largest North American electrical and industrial distributors with over 250 locations. Its industrial automation and process control business through the Graybar Automation and Communications Group competes with Loy at large industrial and enterprise accounts across similar Midwest geographies.
• Kaman Distribution Group: Kaman Distribution Group (a subsidiary of Kaman Corporation) is an industrial distributor with strong automation, motion control, and fluid power offerings across aerospace, medical, and industrial markets. Its industrial automation portfolio overlaps Loy's process control distribution at similar manufacturing customers.
• MSC Industrial Direct: MSC Industrial is a large publicly-traded industrial MRO distributor serving metalworking, automotive, and aerospace customers with over 2 million products. While more focused on cutting tools and MRO supplies, MSC overlaps with Loy in serving aerospace and heat treat customers in similar geographies with related vendor partnerships.
• Applied Industrial Technologies: Applied Industrial Technologies is a major industrial distributor with strong bearings, power transmission, fluid power, and industrial automation offerings. Its automation platform overlaps Loy's process control distribution at industrial customers, particularly in the Midwest US where both maintain significant presence.

Direct peers

• Allied Electronics & Automation: Allied Electronics & Automation is a US industrial automation distributor carrying over 500 brands including Honeywell, Phoenix Contact, and Banner Engineering. It serves industrial customers with process control and automation products comparable to Loy's line card, though primarily through catalog and online channels rather than Loy's regional branch model.
• Border States Electric: Border States Electric is a 100% employee-owned electrical distributor with 100+ branches serving electric utility, commercial, industrial, and government customers across the central US. As an authorized Honeywell distributor with strong industrial automation offerings, it is one of the most direct competitors to Loy Instrument in the Midwest.
• Codale Electric Supply: Codale Electric Supply is a regional electrical distributor serving the Intermountain West from 30+ locations. As an authorized Honeywell distributor with strong industrial controls offerings, it operates a similar regional branch-and-counter business model to Loy Instrument with comparable vendor partnerships.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC0OY6MgZg4yG5jguR_XM6IA
• LinkedInlinkedin.com/company/loy-instrument-inc-

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Loy Instrument