Commerce Media

What Commerce Media does

Commerce Media Inc. (コマースメディア株式会社), founded in May 2016 and headquartered in Toshima-ku, Tokyo with offices in Fukuoka, Sapporo and Osaka, is a Japanese e-commerce services agency operating as one of a handful of Shopify Premier Partners in the country. The company offers end-to-end EC support across four interlocking service lines: site construction (Shopify and Shopify Plus builds, EC-CUBE migration, custom development); operations outsourcing (order processing, inventory management via LOGILESS OMS/WMS, logistics coordination, customer support, campaign execution); consulting and advertising operations (GA4, Google/Meta/Pinterest/Rakuten RPP); and OEM merchandise production. Its technology stack centers on Shopify and Shopify Plus with BigQuery and Looker Studio powering a proprietary cross-platform analytics tool that aggregates Google Analytics, Rakuten, Amazon and Yahoo! data; the eDoorz package adds entertainment-specific Shopify apps for lottery sales, anti-bot, and YouTube/TikTok Shop integrations. Commerce Media also operates four self-operated DTC brands (ILMIIO ROASTERY Lab., Poled baby products, P-MOMENT, and wine EC) plus a physical POP-TO-YOU retail storefront, which double as live operational laboratories for client work.

The business model combines project-based professional services (Shopify Plus builds at ¥4.5M-¥10M+, EC-CUBE migrations) with recurring monthly managed services, subscription analytics products (EC Growth Analysis ¥300K-¥1M, Cross-Platform Dashboard ¥30-55K/month per platform), and sales-share arrangements (eDoorz at ¥200K/month + 10-15% of sales). Commerce Media serves both enterprise clients (Chiikawa Market, Cygames CyStore, Orion Beer, Yuraku Seika, Dozle Corp, Veltex Shizuoka, Zweigen Kanazawa) and mid-market accounts across entertainment IP, food and beverage, sports, and consumer goods, with a 'partnering' (伴走型) sales motion delivered through direct enterprise field sales. Go-to-market is supported by an active content and events program: a prolific Japanese Shopify/EC blog, LinkedIn Meetups held in their Otsuka Stadium event space and partner co-working locations, Shopify community speaking engagements, and partnerships with Japanese sports clubs that serve as both clients and brand ambassadors. The company is led by representative director Takahiro Izawa and has remained bootstrapped and privately held throughout its operating history.

Name

Commerce Media

Legal name

コマースメディア株式会社

Website

https://commerce-media.info

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Commerce Media is a Tokyo-based Shopify Premier Partner agency providing end-to-end Japanese e-commerce services — site construction, operations outsourcing, advertising, and OEM merchandise — to enterprise and mid-market clients across entertainment, food and beverage, and sports verticals.

Ownership category

akta.pro rank

Product category

E-commerce Agency Services / Shopify Implementation Services

NAICS

Media Buying Agencies (541830)

SIC

Services-Advertising Agencies (7311)

akta.pro primary industry

Retail Media Networks & Commerce Advertising (BPAMALAL)

akta.pro secondary industries

Marketplace & Retail Media Advertising (Amazon/Walmart/Instacart, etc.) (MPAAACAJ), Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

Keywords

• E-commerce site development
• Shopify Plus implementation
• E-commerce operations outsourcing
• Shopify Premier Partner services
• EC consulting and advertising

Headquarters

HQ city

Toshima

HQ country

Japan

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. EC Site Construction & Development: Fees for building Shopify and Shopify Plus e-commerce sites from scratch, redesigning, or migrating from EC-CUBE or other platforms. Includes custom app development, system integrations, and UI/UX design. Revenue is project-based, one-time per engagement.
2. EC Operations & Management Outsourcing: Ongoing retainer or monthly fees for order processing, inventory management, logistics coordination, customer support, site updates, and campaign execution. Long-term recurring relationships with clients. Includes logistics coordination with 3PL/warehouse partners.
3. Consulting & Advertising Operations: Fees for strategy consulting, GA4 setup and analysis, Google/Meta/Pinterest ad management, Rakuten RPP ad management, and omni-channel consulting. May be project-based or monthly retainer.
4. OEM Merchandise Production: Fees for original merchandise design, manufacturing, and quality control. Revenue is per-project or per-order, tied to goods production runs.
5. Self-operated E-commerce Sales: The company operates its own branded EC stores (ILMIIO coffee, Poled baby products, P-MOMENT, wine) selling directly to consumers through Shopify and other platforms, generating product sales revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Commerce Media provides end-to-end e-commerce support services for brands, spanning Shopify and Shopify Plus site construction, EC-CUBE migration, ongoing store operations outsourcing (order processing, inventory, fulfillment, customer service), digital advertising management, and growth consulting. It supplements these services with proprietary technology including the eDoorz entertainment-EC app package and a BigQuery-based cross-platform analytics dashboard. The firm also operates its own D2C brands (ILMIIO coffee, Poled, P-MOMENT) as proof-of-concept operational reference for clients.

Product overview

Commerce Media (コマースメディア株式会社) is a Shopify Premier Partner agency offering a comprehensive EC business support ecosystem. The core offering consists of site construction services (EC Site Development, Shopify Plus Store Construction, EC-CUBE Replacement) paired with operational services (EC Site & Shop Operations Outsourcing, Consulting & Ad Operations) and a full support umbrella service. Specialized vertical packages include eDoorz for entertainment EC, Rakuten Support Service for Rakuten marketplace, EC Growth Analysis for market intelligence, EC Platform Cross-Analysis Tool for multi-platform dashboards, and Original Goods OEM for merchandise manufacturing. The company serves as a one-stop EC partner from initial strategy through construction, daily operations, logistics, and consulting.

Differentiator

Problem solved

Functional benefit

Brands

• eDoorz（イードアーズ）: エンタメEC特化の構築・運営支援パッケージ。キャラクターやエンターテインメント企業のEC運営をまるごとお任せできる一体型サービス。

Products and services

• eDoorz (エンタメECパッケージ) A standalone Shopify app package developed by Commerce Media that equips entertainment, anime, and IP-driven e-commerce stores with lottery-based purchasing, anti-bot protections, merchandise-specific features, and official fan-club/membership integration. Targeted at entertainment publishers and IP rights-holders operating D2C merchandise storefronts.
• EC Site Development (Shopify / Shopify Plus) Professional service for designing and building new Shopify and Shopify Plus storefronts for B2B clients. Sold as a project-based engagement covering design, development, launch, and handover.
• EC-CUBE to Shopify Plus Migration Service Specialized project service migrating legacy EC-CUBE storefronts to Shopify or Shopify Plus, including design preservation, data migration, and SEO continuity. Sold as a project-based B2B engagement.
• EC Site & Shop Operations Outsourcing Recurring outsourced service covering day-to-day e-commerce operations including order processing, inventory control, fulfillment coordination, customer service, and returns handling across Shopify and marketplace channels. Sold on a monthly retainer basis.
• Cross-Platform Analysis Tool (ECプラットフォーム横断分析ツール)

Quantifiable outcome

• Chiikawa Market: GMV grew 5x+ over 3 years after migrating to Shopify Plus; server downtime reduced to zero
• +3 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability16 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ShopifycoreTechnology or Integration · 1 January 2025Shopify is Commerce Media's primary technology platform partner. The company is certified as Shopify Premier Partner (top tier), one of only a few in Japan. They have been Shopify Experts since 2017 (3rd company in Japan) and Plus Partner since 2022. They build and manage Shopify Plus (enterprise) stores and have won the Shopify E-commerce Awards 2019.
• Aries Toshima FC (エリース豊島FC) — Official PartnercoreGTM or Marketing Partner · 1 November 2024Official partner contract with Tokyo-based football (soccer) club. Commerce Media operates the club's official Shopify e-commerce store, develops and manufactures official merchandise, and supports venue merchandise booth operations. Partnership runs November 2024 through December 2027.
• Zweigen Kanazawa (ツエーゲン金沢) — Official PartnercoreGTM or Marketing Partner · 1 November 2024Official partner with J3 League football club Zweigen Kanazawa. Commerce Media built fan club membership system on Shopify, consolidated 3 separate merchandise and apparel stores into one Shopify platform, and supports ongoing store operations. Partnership from November 2024 through May 2027.
• Veltex Shizuoka (ベルテックス静岡) — Gold PartnercoreGTM or Marketing Partner · 1 October 2024Gold partner contract with B.League basketball club Veltex Shizuoka. Commerce Media built and operates the club's official Shopify e-commerce store and provides merchandise development and manufacturing support. Partnership active from October 2024 through June 2030.
• Alvark Tokyo (アルバルク東京) — PartnerminorGTM or Marketing Partner · 1 October 2024Partner with B.League basketball club Alvark Tokyo. Commerce Media provides web analysis and operates a special merchandise sales site on Shopify for the club. Partnership October 2024 – June 2025.
• LOGILESS (ロジレス)coreTechnology or IntegrationLOGILESS is an OMS/WMS (Order Management System / Warehouse Management System) integrated with Shopify for Commerce Media's clients and their own brands. Used for order processing, inventory management, and multi-warehouse fulfillment coordination. Recommended to entertainment and high-volume e-commerce clients.
• CygamesminorChannel Partner/ Reseller/ DistributorCygames is a client, not a partner. Commerce Media built and operates the official Cygames merchandise store (CyStore) on Shopify.
• Digital Commerce Research Institute (デジタルコマース総合研究所)coreStrategic or Co-development PartnerCo-development partner for the EC Growth Analysis service. The institute's representative, Tomohiko Mototani (former chief consultant at Daiwa Institute of Research, and 7-year lead on METI's E-commerce Market Survey), provides market research methodology and consumer data insights that power Commerce Media's analytics service.
• GRANDSLAM (Osaka co-working space)minorGTM or Marketing PartnerCo-working space partner in Osaka where Commerce Media opened a satellite office (October 2025) and hosts events including LinkedIn MeetUp!! sessions.

Scale indicators4 records

Recent moves14 records

Expansion highlights7 records

Direct peers

• M-Kubota: Japanese e-commerce solutions firm and Shopify Premier Partner offering Shopify/Shopify Plus store construction, EC operations outsourcing, and multi-channel support. Most direct head-to-head competitor in the Japanese Shopify agency market.
• Confidence Inc. Japanese digital commerce agency with strong Shopify and multi-channel e-commerce operations, including Rakuten and Amazon marketplace support. Overlaps directly with Commerce Media on Shopify Plus builds, EC operations outsourcing, and entertainment/character brand clients.
• DialogGroup Inc. Japanese digital agency with strong Shopify and EC operations practice serving mid-market and enterprise clients. Direct competitor on Shopify builds and ongoing e-commerce operations.
• Absolunet: North American Shopify Plus partner agency offering enterprise Shopify builds, EC operations, and digital commerce strategy. Closest international peer in the Shopify Premier Partner ecosystem.
• Trellis: US-based Shopify Plus agency specializing in enterprise e-commerce builds, app development, and ongoing optimization. Direct peer on the technical Shopify Plus service line Commerce Media sells.

Broad incumbents

• Transcosmos Inc. Large Japanese BPO and digital services firm with a major e-commerce operations outsourcing business, including contact center, fulfillment, digital marketing, and store construction. Far larger and broader than Commerce Media, but competes on enterprise EC operations and consulting mandates.
• BEENOS Inc. Japanese cross-border e-commerce and digital marketing group offering marketplace operations (Rakuten, Amazon, Yahoo!), DTC brand building, and EC consulting. Adjacent services overlap with Commerce Media's multi-channel operations and consulting business.
• Digital Holdings Inc. Japanese digital marketing group providing performance advertising, EC consulting, and platform integration services. Competes on digital advertising operations and EC strategy consulting for Japanese enterprise clients.
• Dept Agency: Global digital agency with significant Shopify Plus and end-to-end commerce practice. Comparable in the integrated build + operate + consulting model, though at materially larger scale and broader geographic reach.

Emerging players

• Wpromote: Large US digital marketing agency with growing e-commerce and marketplace advertising practice. Comparable on the consulting and ad operations (Google, Meta, Amazon, Pinterest) services that Commerce Media bundles with its builds.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/commercemedia1
• Facebookfacebook.com/CommerceMedia.inc
• LinkedInlinkedin.com/company/commercemedia-inc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Commerce Media