What Senior Compagnie does

Senior Compagnie is a French home care services franchise network specializing in personalized in-home assistance for elderly individuals in loss of autonomy and people with disabilities. Founded in 2006 and operated under parent company Groupe Zephyr, the network comprises 170+ independently owned and operated agencies spanning metropolitan France plus overseas territories (Guadeloupe, Martinique, Réunion), employing 5,000+ caregivers (auxiliaires de vie) and serving more than 18,000 families. Each franchisee is structured as a SARL or SASU and operates under departmental authorization (SAP numbers) granted under French services à la personne regulations, with the franchise providing brand standards, training via L'École Zephyr, and network coordination through annual conventions.

The service offering is delivered through 11 integrated modules: social accompaniment, hygiene and essential acts, housekeeping, meal assistance, in-home watching, post-hospitalization support, administrative help, teleassistance (security box, tele-alarm, anti-fall bracelet), meal delivery, new living habitats, and a SNCF partnership for train station accompaniment. Customers are primarily elderly individuals aged 60+ (GIR 1–4 classification, funded through APA) and people with disabilities (funded through PCH), with all services eligible for a 50% French services à la personne tax credit. Revenue is generated through two service modes per agency — direct employment of caregivers (provider mode) and introduction of independent caregivers (mandate mode) — both flow through the local franchise, while Senior Compagnie HQ captures franchise fees, training revenue, and brand royalties. No proprietary technology core is disclosed; the system is fundamentally a human-staffed service delivery platform differentiated by geographic scale, brand recognition (sole recipient of Capital magazine's annual "Best Brands" award for home care every year from 2017 through 2025), and high reported satisfaction metrics (95% client satisfaction, 97% caregiver trust, 100% franchisee satisfaction in 2025).

Name

Senior Compagnie

Legal name

Senior Compagnie

Website

https://senior-compagnie.fr

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Senior Compagnie is a French home care services franchise network operating 170+ agencies across metropolitan France and DOM-TOM territories, delivering personalized in-home assistance for elderly individuals in loss of autonomy and people with disabilities via 5,000+ caregivers funded through APA, PCH, and tax credits.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Help Supply Services (7363)

akta.pro primary industry

Home Care Franchise Network Staffing & Placement (HSABAMAJ)

akta.pro secondary industries

Companionship & Social Engagement Visits (HSABAAAA), Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD), Community Resources, Social Services & Transportation Coordination (HLADALAK), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)

Keywords

• Home care services
• Elderly care assistance
• Disability support services
• Personal care services
• Post-hospitalization care

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Home Care Services - Provider Mode: Direct employment of caregivers who provide services to clients. Agency manages payroll, scheduling, and quality. Clients pay agency directly for care services. Services include hygiene assistance, daily living support, meal preparation, overnight care, and administrative assistance.
2. Home Care Services - Mandate Mode: Agency introduces qualified caregivers to clients who become direct employers. Agency provides administrative support but does not employ caregivers directly.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Senior Compagnie operates a nationwide franchise network delivering in-home personal care and assistance services to elderly individuals experiencing loss of autonomy and people with disabilities across France. The company provides over 10 service modules including hygiene and daily living assistance, housekeeping, meal preparation, social accompaniment, home watching/guardianship, post-hospitalization recovery, administrative help, teleassistance, and meal delivery. Services are delivered through 5,000+ qualified caregivers (auxiliaires de vie) employed by or matched through 170+ independently operated franchise agencies.

Product overview

Senior Compagnie is a home care services network offering a unified platform of personal assistance services for elderly people in loss of autonomy and people with disabilities. The company operates through a franchise network of 170 agencies across France. The core offering consists of 11 integrated service modules: Accompagnement et vie sociale (social accompaniment), Hygiène et actes essentiels (hygiene and essential care), Aide ménagère (housekeeping), Aide aux repas (meal assistance), Garde à domicile (home watching), Retour d'hospitalisation (post-hospital care), Aide administrative (administrative help), Téléassistance (teleassistance), Portage de repas (meal delivery), Nouveaux habitats de vie (new living habitats), plus a partnership service with SNCF. All services are provided by qualified auxiliary life assistants (auxiliaires de vie) and can be financed through government benefits including APA, PCH, and tax credits.

Differentiator

Problem solved

Functional benefit

Products and services

• Accompagnement et vie sociale (Social accompaniment) Daily accompaniment service maintaining social connection with care recipients to prevent loneliness and social withdrawal. Includes company and conversations, leisure activities, walks and outings, vehicle accompaniment, and cognitive stimulation. Targeted at seniors in loss of autonomy and disabled individuals.
• Hygiène et actes essentiels (Hygiene and essential acts) Assistance with daily hygiene and essential acts for people with loss of autonomy. Includes help with washing, dressing, transfers, getting up and going to bed, and medication reminders. Targeted at seniors and disabled individuals.
• Aide ménagère (Housekeeping assistance) Housekeeping and ironing assistance at home for elderly people who need help with household tasks that have become too complex. Targeted at seniors requiring domestic support.
• Aide aux repas (Meal assistance) Meal assistance including help with grocery shopping, meal preparation, and eating, addressing malnutrition risk. Targeted at seniors requiring nutritional support.
• Garde à domicile (Home watching) Reassuring support and watching services during the day and/or night for people with loss of autonomy and/or isolation situations. Includes night watch, complete care, and day care. Targeted at seniors requiring supervision.
• Retour d'hospitalisation (Post-hospitalization support) Post-hospitalization support service helping elderly people recover at home after hospital discharge. Includes home return assistance and convalescence help. Targeted at seniors recovering from hospital stays.
• Aide administrative (Administrative assistance) Administrative assistance including letter writing, document filing, and appointment scheduling for elderly people at home. Targeted at seniors needing help with paperwork.
• Téléassistance (Teleassistance) Teleassistance service for seniors providing a security box unit for people with loss of autonomy. Includes teleassistance, tele-alarm, and anti-fall bracelet. Targeted at seniors requiring remote safety monitoring.
• Portage de repas (Meal delivery) Meal delivery service to home with secure delivery. Offers personalized menus adapted to dietary needs with quality nutrition guarantees. Targeted at seniors and disabled individuals needing meal support.
• Nouveaux habitats de vie (New living habitats) Home care solutions in new forms of living arrangements for elderly people, expanding beyond traditional in-home care to alternative habitat models. Targeted at seniors seeking non-institutional living arrangements.
• Domicile + Train (partnership with SNCF) Partnership with SNCF providing combined home care and train travel assistance, enabling station-to-station accompaniment for elderly and disabled travelers requiring help reaching railway stations. Targeted at seniors and disabled travelers needing transit assistance.

Quantifiable outcome

• 95% customer satisfaction rate in 2025
• +5 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Groupe ZephyrcoreOthersGroupe Zephyr is the parent company/franchisor behind the Senior Compagnie brand. The group provides brand standards, training programs through 'L'École Zephyr' (Zephyr School), and annual conventions for network coordination. The group enables the franchise network structure with 170+ agencies across France.
• SNCFminorStrategic or Co-development PartnerPartnership for 'Domicile + Train' service, enabling train station assistance for elderly and disabled travelers requiring accompaniment to railway stations.
• AME - Association des Médiateurs EuropéensminorOthersConsumer mediation service provider for dispute resolution. Registered with AME for consumer mediation as required by French law. Contact: 197 Boulevard Saint-Germain, 75007 Paris, 09 53 01 02 69.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• O2 Care Services: Largest French personal-services franchise network with 350+ agencies offering home care, childcare, and housekeeping. Direct competitor to Senior Compagnie in non-medical home care for seniors and disabled individuals, with a comparable franchise-led GTM and APA/PCH-funded model.
• Domidom: French franchise network specializing in personal and home care services for seniors and disabled individuals. Closely comparable to Senior Compagnie in target population, franchise structure, and reliance on APA/PCH funding.
• ADHAP (A Domicile - Hygiène et Assistance aux Personnes): French franchise network providing in-home assistance to seniors, disabled persons, and families. Operates an almost identical service catalog to Senior Compagnie (hygiene, accompaniment, housekeeping, post-hospitalization) under a franchise model.
• Petits-Fils: Specialized French home care franchise network focused exclusively on seniors, offering auxiliary life support, housekeeping, and accompaniment. Directly comparable to Senior Compagnie on target persona, service mix, and franchise-led distribution.
• APEF (Aide à la Personne, Emploi, Formation): French franchise network providing home care, housekeeping, and childcare services. Competes head-to-head with Senior Compagnie across multiple 'services à la personne' categories with similar APA/PCH funding reliance.
• AXEO Services: French franchise network offering a broad range of personal and household services including senior home care. Overlaps with Senior Compagnie on elderly assistance, housekeeping, and APA-eligible service lines.
• Destia: French home care and life-assistance provider serving seniors and dependent individuals, often through local agencies. Comparable in service offering (ADL support, accompaniment) and APA/PCH-funded customer base.
• Bien à la Maison (Biendou): Long-standing French home care provider for seniors and disabled individuals, offering personal assistance and housekeeping. Comparable on service portfolio, target beneficiary, and APA/PCH-dependent revenue model.
• Free Dom: French network specializing in home services for seniors and disabled persons. Note: at least one Senior Compagnie franchise (Lens) operates under SARL FREE DOM LENS, indicating direct network adjacency and shared franchise lineage.

Regional players

• Groupement d'Interventions et d'Aides aux Personnes (GIAP): French network of personal assistance associations/providers operating in specific regions, offering home help services for the elderly and disabled. Comparable on beneficiary and service mix, though structured as an associative model rather than commercial franchise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/seniorcompagnie

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Senior Compagnie