Free Dom Home Services

Name

Free Dom Home Services

Legal name

Free Dom

Website

https://free-dom.fr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Home Personal Services

NAICS

Services to Buildings and Dwellings (5617), Private Households (81411)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Help Supply Services (7363), Services-Child Day Care Services (8351)

akta.pro primary industry

Pet-Friendly Recurring House Cleaning (HSAEAAAK)

Keywords

• Home cleaning services
• Childcare services
• Gardening services
• Handyman services
• Home surveillance services

Headquarters

HQ city

Troyes

HQ country

France

HQ region

Europe

Offices25 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Home Cleaning and Housekeeping Services: Recurring or occasional cleaning and ironing services at customers' homes. Services include regular cleaning, occasional cleaning, ironing, and deep cleaning. Billed based on hours or service packages.
2. Childcare Services: Babysitting and childcare services for children over and under 3 years old. Includes school pickup, afterschool care, weekend and vacation care. Subject to special licensing requirements for children under 3.
3. Gardening Services: Small gardening and yard maintenance services. Includes regular garden upkeep and small gardening work. Eligible for tax credits up to 5,000 EUR per year.
4. Small Handyman Services: Minor home repair and handyman services including assembly, minor electrical work, and plumbing. Capped at 500 EUR per year for tax deduction purposes.
5. Residence Vigilance/Surveillance: Home monitoring and security services for primary and secondary residences while owners are away. Provides peace of mind for travelers.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Free Dom Home Services is a French franchise network that delivers in-home personal services through 60+ locally-operated agencies across metropolitan France and overseas territories. Its core offerings comprise five service categories: housekeeping and ironing, childcare (babysitting for children over and under 3 years), small gardening and yard upkeep, minor handyman repairs, and residence surveillance for absent homeowners. Services are performed by Free Dom-employed, vetted service providers under a prestataire (direct employment) model.

Product overview

Free Dom Home Services is a franchise network offering a comprehensive suite of home services through locally-operated agencies across France. The core offering consists of five main service categories: (1) Ménage et repassage à domicile (housekeeping and ironing), (2) Garde d'enfants et babysitting (childcare for all ages), (3) Petit jardinage (small gardening), (4) Petit bricolage (small handyman repairs), and (5) Vigilance de résidence (home surveillance). The company operates as a multi-agency platform where each local franchise delivers these standardized services under the Free Dom brand, with agencies located throughout French departments providing personalized, at-home services to clients.

Differentiator

Problem solved

Functional benefit

Brands

• Senior Compagnie: Brand under the Free Dom / Groupe Zephyr umbrella offering assistance for seniors and elderly individuals, alongside home services.

Products and services

• Ménage et repassage à domicile (Housekeeping and ironing) Housekeeping and ironing services delivered at clients' homes by trained professionals, including regular cleaning, occasional cleaning, ironing, and deep cleaning for residential customers across France.
• Garde d'enfants plus de 3 ans (Childcare for children over 3) Babysitting and childcare services for children over 3 years old, including school pickup, after-school care, Wednesday/weekend/vacation supervision by qualified providers.
• Garde d'enfants moins de 3 ans (Childcare for children under 3) Specialized childcare for infants and toddlers under 3 years old, including nursery pickup, shared care, and occasional babysitting, delivered by early-childhood-trained nannies and subject to French childcare licensing.
• Petit jardinage (Small gardening) Small gardening and yard maintenance performed by professional gardeners, including lawn mowing, hedge trimming, year-round garden upkeep, and minor landscaping tasks at residential properties.
• Petit bricolage (Small handyman) Minor home repair and handyman services carried out at customers' homes, covering minor electrical work, plumbing repairs, basic installation, and assembly by qualified professionals, capped at EUR 500 per year for the French tax credit scheme.
• Vigilance de résidence (Residence surveillance) Home surveillance and property monitoring for primary and secondary residences during owners' absences, providing periodic property checks and maintenance supervision for traveling homeowners.

Quantifiable outcome

• 90% general customer satisfaction rate in 2023
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Groupe ZephyrcoreStrategic or Co-development PartnerGroupe Zephyr is the parent company of Free Dom. Free Dom operates as a brand under the Groupe Zephyr umbrella, which also operates Senior Compagnie (elderly care services). The group manages recruitment through a dedicated portal and provides centralized support for franchise operations.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Emerging players

• Yoopies: Yoopies is a French digital platform connecting families with childcare providers, housekeepers, and tutors. Competes with Free Dom's childcare and household staffing services via a marketplace model, representing digital-native disruption.
• Helpling: Helpling is a tech-enabled online marketplace connecting households with cleaning professionals across Europe. Represents the digital-first disruption to traditional franchise networks like Free Dom, with overlapping cleaning service offering but a marketplace business model.

Direct peers

• Shiva: Shiva is a French home cleaning franchise network with 200+ agencies specializing in household cleaning, ironing, and gardening. Direct competitor to Free Dom in the recurring home cleaning category with similar franchise-based service delivery model.
• Domidom: Domidom is a French network offering home services including cleaning, childcare, and elderly assistance. Comparable multi-service franchise model targeting residential households across France, similar to Free Dom's positioning.
• Senior Compagnie: Senior Compagnie is a sister brand under the same Groupe Zephyr umbrella as Free Dom, specializing in elderly home assistance services. Highly comparable business model, customer segment, and regulatory framework, with potential cross-sell and shared infrastructure.
• Maison & Services: Maison & Services operates a French franchise network offering household cleaning, ironing, gardening, and handyman services. Closely comparable to Free Dom in multi-service franchise model, customer target (residential households), and service breadth.
• Axeo Services: Axeo Services is a multi-service franchise network in France offering household cleaning, gardening, handyman, and small repairs. Comparable to Free Dom's bricolage and jardinage offerings under similar franchise delivery model.
• Adhap (ADHAP Services): ADHAP Services is a French franchise network specializing in home assistance for seniors and disabled individuals. Comparable to Free Dom's elderly assistance offering and Senior Compagnie brand, with similar regulatory and service framework.
• O2 Care Services: O2 is one of France's largest household services franchise networks offering cleaning, childcare, gardening, and senior assistance through hundreds of local agencies. Highly comparable to Free Dom in service mix, franchise model, and customer segments (families, seniors, professionals).
• Azaé: Azaé (formerly Axeo Services Personal) is a French franchise network delivering home cleaning, childcare, and personal assistance services. Direct competitor with similar franchise agency model and household-services positioning under the same regulatory framework as Free Dom.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/freedom.services
• LinkedInlinkedin.com/company/free-dom-service-domicile

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Free Dom Home Services