Absolute Communications

What Absolute Communications does

Absolute Communications and Network Solutions, Inc. is a regional Managed Service Provider (MSP) founded in 1989 and headquartered in Schertz, Texas, with offices spanning Corpus Christi, San Antonio, and Austin. The company delivers integrated telecommunications, managed IT, cybersecurity, and physical-security services to small and mid-sized businesses and public-sector entities across South Texas, including named customers such as Corpus Christi International Airport and Central Texas RV Park. Operating across verticals including oil and gas, government, healthcare, hospitality, education, and financial services, the firm carries certifications such as PCI compliance and ITAR that lower procurement friction with regulated buyers.

The product portfolio is branded under the "Absolute" label and includes Absolute VOICE (cloud VoIP), Absolute DATA (managed backup / disaster recovery), and Absolute NXTGEN Secure Cloud Office (managed IT with bundled cybersecurity) — supplemented by structured network cabling, surveillance and access control, and server colocation. Underlying technology is assembled primarily from third-party OEM platforms via partnerships with Bitdefender (endpoint security), Fortinet (firewall and SD-WAN), and Cambium Networks (managed Wi-Fi); the firm does not disclose proprietary platform IP.

Revenue is generated through three mechanisms: (1) recurring managed-service subscriptions across managed IT, VoIP, backup/DR, and support contracts; (2) hardware sales of VoIP handsets, networking equipment, and physical-security devices; and (3) one-time professional services for installation, cabling, and deployment. The firm is privately held and for-profit, with 11-50 employees and no disclosed external funding or M&A activity.

Name

Absolute Communications

Legal name

Absolute Communications and Network Solutions, Inc.

Website

https://callabsolute.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Absolute Communications and Network Solutions is a Texas-based Managed Service Provider delivering managed IT, cloud VoIP, cybersecurity, backup/DR, and network infrastructure services to SMBs and public-sector clients across South Texas since 1989.

Ownership category

akta.pro rank

Product category

Managed IT and Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), All Other Telecommunications (517810)

SIC

Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)

Keywords

• Managed IT services
• Cloud telephony solutions
• Network infrastructure services
• Managed cybersecurity services
• Data backup and recovery

Headquarters

HQ city

Corpus Christi

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring fees for ongoing managed IT services including monitoring, maintenance, security, and support. These are subscription-based services with contract terms typically of one year with automatic renewal.
2. Hosted VoIP/Cloud Phone Services: Monthly fees for cloud-hosted business telephone systems with features like free domestic long distance, with little to no up-front capital expense. Fixed monthly billing model.
3. Product Sales: Sale of tangible property, equipment, cabling, materials, and software. Charges categorized as 'Product Charges' or 'Non-Recurring Charges' invoiced as incurred. May include upfront payment plus remaining amounts.
4. Professional Services and Installation: Installation and cabling services for network, phone, and security systems. Labor charges for services performed. Includes structured cabling, fiber optic installation, and equipment setup.
5. Maintenance Contracts: Maintenance and support contracts offering fixed-price monthly or annual rates covering IT infrastructure support, software updates, security patching, and priority response.
6. 24/7 Support Services: Emergency and ongoing technical support services with remote help desk capabilities for Windows, Mac, and Linux environments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Absolute Communications is a managed service provider delivering bundled voice, data, network, and security solutions to businesses across South Texas. Its core offerings include the Absolute VOICE cloud-based VoIP phone system, Absolute DATA managed backup and disaster recovery, and the Absolute NXTGEN Secure Cloud Office managed IT bundle, complemented by 24/7 network monitoring, cabling and fiber installation, and commercial surveillance and access control services.

Product overview

Absolute Communications is a turnkey IT solutions provider serving South Texas since 1989, offering a comprehensive portfolio of managed services and telecommunications solutions. The core product family includes Absolute VOICE (cloud-based VoIP telephone system), Absolute DATA (managed data storage and backup), and Absolute NXTGEN Secure Cloud Office (comprehensive managed IT). These are complemented by additional services including Managed IT Services with 24/7 monitoring, Cybersecurity, Network Cabling & Fiber Optic installation, Security & Access Control, Wireless Infrastructure, and Surveillance systems. The company also resells and supports hardware products including Yealink-based IP phones (AV-530, AV-540, AV-T57W), and provides maintenance contracts and installation services. The integrated approach combines voice, data, security, and infrastructure services into a unified offering for business clients.

Differentiator

Problem solved

Functional benefit

Brands

• Absolute DATA: Managed data storage and data backup services including hybrid backups, disaster recovery as a service (DRaaS), and cloud versioning.
• Absolute VOICE
• Absolute NXTGEN Secure Cloud Office

Products and services

• Absolute VOICE Managed cloud-based business telephone system (VoIP) for SMB and enterprise customers, offering voicemail-to-email, Find me/Follow me, mobile app, plug-and-talk pre-configuration, free domestic long distance to the U.S. and Canada, and PCI-compliant secure communications.
• Absolute DATA Managed data storage and backup solution featuring hybrid backups, Disaster Recovery as a Service (DRaaS), application-aware image-based backup powered by Veeam, role-based access control, and end-to-end AES 256-bit encryption for South Texas businesses.
• Absolute NXTGEN Secure Cloud Office Bundled managed IT offering that migrates in-house IT to a secure cloud environment, including hosted dedicated servers, office data storage and backup, hosted email and productivity apps, business telephone/voicemail/video conferencing, network security, central monitoring, commercial surveillance, and access control.
• Managed IT Services Comprehensive managed IT offering covering network security, firewall management, server administration, Microsoft 365 and Gmail business services, remote IT support, and 24/7 monitoring for Texas businesses.
• Cybersecurity Services Managed cybersecurity services featuring comprehensive monitoring, proactive threat protection, and tailored solutions designed to strengthen an organization's cybersecurity posture.
• Network Cabling & Fiber Optic Installation Professional installation of structured cabling (UTP) and fiber optic systems, executed to BICSI, ANSI, TIA, and NEC standards, providing high-speed connectivity for businesses and organizations.
• Surveillance and Access Control Commercial surveillance and access control deployments using Pelco and Arecont Vision camera systems alongside biometric or keycard entry solutions.
• Wireless Infrastructure and Tower Development Wireless infrastructure solutions and tower development services for wireless network deployment across South Texas.
• Maintenance Contracts Fixed-price monthly or annual contracts covering IT infrastructure support, software updates, security patching, and priority response to minimize downtime.
• AV-530 Executive IP Phone Yealink-based executive IP desk phone with 3.7-inch 360x160 graphical display, 12 SIP accounts, 8 line keys, 21 memory keys, HD voice, Bluetooth 4.2, dual-band WiFi, USB port, and wall-mountable design.
• AV-540 Executive IP Phone Yealink-based executive IP desk phone with 4.3-inch 480x272 color display, 16 SIP accounts, 10 line keys, 27 memory keys, HD voice, Bluetooth 4.2, and dual-band WiFi connectivity.
• AV-T57W Executive IP Phone Yealink-based executive IP desk phone with 7-inch 800x480 color touch display, 16 SIP accounts, 29 touch memory keys, HD voice technology, Bluetooth 4.2, and dual-band WiFi connectivity.

Quantifiable outcome

• 30+ years of successful operation with thousands of businesses trusting the company since 1989

Named customers3 records

Segments9 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft technology integration including Microsoft 365 services, Azure cloud solutions, and Microsoft certifications. Absolute Communications provides managed Microsoft services and migration support.
• DellcoreTechnology or IntegrationDell provides hardware solutions including servers, workstations, and networking equipment integrated into Absolute's managed IT solutions.
• Cisco/MerakicoreTechnology or IntegrationCisco and Meraki networking equipment and solutions are integrated into network infrastructure deployments. Absolute provides Cisco and Meraki network design, installation, and support.
• MitelcoreTechnology or IntegrationMitel provides business phone systems and unified communications technology. Absolute Communications is a certified Mitel partner providing installation and support services.
• Cambium NetworkscoreStrategic or Co-development PartnerStrategic partnership for wireless networking solutions including Wi-Fi infrastructure projects. Successfully completed a Wi-Fi upgrade project at a Central Texas RV Park together.
• VeeamcoreTechnology or IntegrationVeeam backup and replication technology is used for Absolute DATA managed backup solutions, providing application-aware image-based backups and disaster recovery services.
• BitdefendercoreTechnology or IntegrationBitdefender antivirus and security solutions integrated into managed IT services for endpoint protection and security monitoring.
• YealinkcoreTechnology or IntegrationYealink IP phones are featured in Absolute VOICE product line including AV-530, AV-540, and T57W models with HD voice and Bluetooth connectivity.
• Digital WatchdogcoreTechnology or IntegrationDigital Watchdog provides surveillance products integrated into security and access control solutions for commercial applications.
• PelcocoreTechnology or IntegrationPelco surveillance systems are featured products for commercial security installations including the Corpus Christi International Airport project.
• Arecont VisioncoreTechnology or IntegrationArecont Vision surveillance products are used for commercial security installations. Products are noted as 'Made in the USA'.
• ToshibacoreTechnology or IntegrationToshiba phone systems including CIX/CTX 670 and Strata systems are among the supported telecommunications equipment.
• Sherpa Broadband, Inc.minorStrategic or Co-development PartnerRobert Ener is an investor in Sherpa Broadband, Inc. and serves as President of Sherpa's wholly owned subsidiary - Absolute Communications.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Nextiva: Cloud communications and contact-center provider focused on SMBs. Overlaps with Absolute's voice and managed services offering, often competing on price and feature parity.
• RingCentral: Leading cloud UCaaS and contact-center vendor. Competes with Absolute VOICE at the SMB/mid-market layer with a national, brand-led motion and a broader feature set.
• Cisco (Meraki/Webex): Global networking and collaboration vendor whose Meraki and Webex offerings compete with Absolute's networking and UCaaS stack. Both a partner (resold by Absolute) and a competitive threat via direct enterprise sales.
• Mitel: Global UCaaS and business communications vendor whose platforms Absolute resells and supports. Competes indirectly by selling direct to end customers and through other channel partners.

Regional players

• Conterra Networks: Regional fiber and managed network services provider operating in the South and Southeast U.S. Comparable as a regional connectivity/voice competitor targeting enterprise and carrier customers.
• Logix Communications: Texas-headquartered business communications and connectivity provider offering hosted voice, internet, and cloud services. Direct overlap with Absolute's voice/networking portfolio in the same regional market.
• Alpheus Communications: Texas-focused fiber and business communications provider delivering voice, UC, and connectivity to enterprises. Comparable to Absolute as a Texas-based competitor for hosted voice and SMB/enterprise connectivity deals.
• Netstar IT Support: UK-based managed IT and communications services provider for SMBs. Comparable managed-services operating model, although geographically non-overlapping with Absolute's Texas footprint.

Direct peers

• TPx Communications: National managed services and UCaaS provider serving SMB and mid-market with managed IT, hosted voice, and connectivity. Comparable in product mix and customer profile, though larger and national in scope.
• DataVox: Houston-based managed technology services provider offering voice, data, cloud, and security to Texas businesses. Closely comparable to Absolute in size, regional focus, and product mix (UCaaS + managed IT).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/callabsolute
• YouTubeyoutube.com/channel/UCm9nFq_cHVxLBLtmt0fYI4g
• Facebookfacebook.com/CallAbsolute
• LinkedInlinkedin.com/company/absolute-communications-&-network-solutions-inc.
• Instagraminstagram.com/callabsolute

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Absolute Communications