ComDoc

What ComDoc does

ComDoc is a private document imaging solutions partner and authorized Xerox Business Solutions dealer founded in 1955 and headquartered in Middlebranch, Ohio. The company sells, services, and supports Xerox-branded office and production printing hardware — including multifunction/all-in-one printers, office printers, production printers with CMYK Plus specialty inks, wide-format printers, and scanners — across the United States, Hawaii, Canada, and the United Kingdom. Its go-to-market is a local enterprise field sales motion with regional offices, targeting mid-market and enterprise customers in six verticals: Healthcare, Education, Finance, Legal, Government, and Manufacturing.

ComDoc's core technology stack is the Xerox ecosystem: ConnectKey-enabled devices, the cloud-based Workflow Central Platform for document translation and searchable PDF creation, Xerox Managed Print Services with workflow bottleneck analysis, Trellix-powered device whitelisting for secure government deployments, and Xerox Robotic Process Automation. Beyond print, the portfolio extends into Managed IT Services, cloud and data center services, data security, voice and video collaboration, IT procurement, and business consulting — positioning ComDoc as a single-vendor integrator of print and IT infrastructure.

Revenue is generated through a mix of one-time hardware sales and recurring managed print and managed IT services contracts, supplemented by professional services and consulting engagements. Verticalized solution bundles (e.g., Secure Cloud FoIP for healthcare, Trellix whitelisting for government, RPA for finance and manufacturing) anchor the cross-sell motion. Pricing is quote-based and not publicly disclosed, consistent with enterprise B2B sales. The company has 501–1,000 employees and no disclosed funding, parent company, or acquisition history in the source data.

Name

ComDoc

Website

https://comdoc.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ComDoc is a Xerox Business Solutions partner that sells, services, and supports Xerox office and production printing hardware, managed print services, and managed IT services for enterprise and mid-market customers across healthcare, education, finance, legal, government, and manufacturing verticals in the US, Hawaii, Canada, and the UK.

Ownership category

akta.pro rank

Headquarters

HQ city

Middlebranch

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Print Services: Ongoing managed print services revenue from device management, supplies, and workflow optimization for enterprise and mid-market clients across healthcare, education, finance, legal, government, and manufacturing sectors.
2. IT Services: Recurring and project-based IT services revenue including managed IT, cloud solutions, data center services, voice/video collaboration, and business consulting for organizations of varying sizes.
3. Hardware Sales (Printers and Production Equipment): One-time and periodic sales of office printers, multifunction devices, production presses, and wide-format printers to enterprise and mid-market buyers.
4. Professional Services and Consulting: Business consulting, IT procurement, and implementation services delivered through a local team of experts for digital transformation engagements.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

ComDoc is a document imaging solutions partner delivering workplace technology to businesses across the United States, Hawaii, Canada, and the United Kingdom. The company sells and supports multifunction and office printers, production and wide-format presses, and scanners, alongside a service portfolio spanning Managed Print Services, Managed IT Services, Data Security, Cloud Solutions, Data Center Services, and industry-tailored solutions for healthcare, education, finance, legal, government, and manufacturing clients.

Product overview

ComDoc delivers a comprehensive portfolio of workplace technology solutions as a Xerox Business Solutions partner. The core offering centers on document technology hardware including Multifunction/All-In-One Printers, Office Printers, Production Printers (featuring CMYK Plus with specialty inks), Wide Format Printers, and Scanners. These hardware products are enhanced by ConnectKey Technology enabling app-based workflow automation. The service layer includes Managed IT Services, Data Security (with Trellix whitelisting), Cloud Solutions, Data Center Services, Managed Print Services, and industry-specific solutions for Healthcare, Education, Finance, Legal, Government, and Manufacturing. The portfolio also includes Robotic Process Automation and the Workflow Central Platform for process automation. ConnectKey Apps provide an ecosystem of workplace applications. Together, these products and services form an integrated digital workplace transformation offering spanning hardware, software, and professional services.

Differentiator

Problem solved

Functional benefit

Products and services

• Xerox Multifunction / All-In-One Printers Office printers that combine printing, scanning, copying, and faxing capabilities into a single device, enabled with ConnectKey Technology for workflow automation and remote management. Targeted at enterprise and mid-market office environments.
• Xerox Office Printers Standard office printing devices designed for everyday business printing needs in workplace environments.
• Xerox Production Printers High-volume digital printing presses supporting CMYK Plus technology with gold, silver, clear, and white ink options for extended color capabilities in production environments.
• Xerox Wide Format Printers Large-format printing devices for producing oversized documents, technical drawings, and marketing materials.
• Xerox Scanners Document scanning solutions for converting physical documents into digital formats with search and archival capabilities.
• Managed Print Services End-to-end print infrastructure management with workflow analysis to identify bottlenecks and opportunities for digitization and automation, including device management, supplies, and ongoing optimization.
• Managed IT Services Comprehensive IT infrastructure management including monitoring, maintenance, and support services for business technology environments.
• Data Security Services Security solutions including device whitelisting by Trellix, data protection, and secure printing to protect business information and infrastructure.
• Wireless and Cloud Solutions Cloud infrastructure and wireless connectivity solutions enabling mobile workforce and remote access capabilities.
• Data Center Services Enterprise data center management and support services for business-critical infrastructure.
• Voice and Video Collaboration Tools Communication and collaboration platforms supporting unified communications for business teams.
• IT Procurement Technology acquisition and procurement services for business technology purchasing needs.
• Business Consulting Solutions Strategic consulting services for technology planning and digital transformation initiatives.
• Cloud Solutions Cloud computing services including migration, deployment, and ongoing management.
• Data Solutions Data management and analytics services for business intelligence and operational insights.
• Capture and Content Services Document digitization and content management services for converting and organizing business documents.
• Reprographics and Digital Imaging Center Large-format printing and specialized digital imaging services for technical and marketing materials.
• Healthcare Solutions Specialized solutions for healthcare organizations (hospitals, private practice, dentists) including Electronic Data Records, Secure Cloud FoIP (Fax over Internet Protocol), Managed Print Services, Cloud Solutions, and Secure Printing.
• Education Solutions Technology solutions for educational institutions (K-12, Colleges, Universities, Trade Schools) including Managed Print Services, Secure Badge Printing, and Document Management Solutions.
• Finance Solutions IT services and Robotic Process Automation solutions for banking, accounting, and investment firms to streamline processes and improve supplier connections.
• Legal Solutions Industry-specific solutions for legal professionals (law offices, lawyers, real estate, non-profits) including document translation via Workflow Central Platform and searchable PDF creation with ConnectKey Technology-enabled devices.
• Government Solutions Secure printing and document solutions for government entities (local offices, non-profits, charities, military) with device whitelisting by Trellix for enhanced security environments.
• Manufacturing Solutions Technology solutions for manufacturing (shipping, receiving, warehouse, logistics) including Robotic Process Automation, Managed Print Services, and IT services.

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Sharp Electronics: OEM of office MFPs, production printers, and managed services with U.S. dealer network. Overlaps with ComDoc's office and production print business in healthcare, legal, and government verticals.
• Ricoh USA: Major OEM and direct competitor offering printers, multifunction devices, production presses, MPS, and IT services. Competes head-to-head with ComDoc in nearly every vertical and product category.
• Konica Minolta Business Solutions: Global OEM with extensive dealer network offering office MFPs, production print, managed IT, and document workflow. Competes directly with ComDoc across hardware, MPS, and managed services categories.
• HP (Hewlett-Packard Enterprise / HP Inc.): Global OEM providing office printers, multifunction devices, and managed print services. A primary direct competitor across ComDoc's product portfolio.
• Canon USA: Major OEM with significant U.S. dealer network selling office and production print, MPS, and document solutions. Comparable as an OEM-driven competitor for ComDoc's hardware-led offerings.

Direct peers

• ARC Document Solutions: Document solutions and managed print services provider serving architecture, engineering, construction, and enterprise customers. Directly comparable in reprographics, production print, and document management services.
• Gordon Flesch Company: Large independent Xerox Business Solutions partner offering office printers, managed print services, managed IT, and document management across the U.S. Midwest. Directly comparable in business model, Xerox affiliation, and vertical mix to ComDoc.
• Marco Technologies: U.S. Midwest-based managed services and office technology provider offering MPS, managed IT, cloud, and document workflow solutions. Comparable mid-market enterprise field-sales model and vertically-oriented go-to-market.
• Pacific Office Automation: Xerox Business Solutions dealer and managed services provider across the U.S. West Coast and Hawaii. Closely comparable in product breadth (printers, MPS, IT services) and Xerox-channel positioning to ComDoc.
• Kelley Imaging Systems: Independent Xerox-affiliated office technology dealer on the U.S. West Coast offering printers, MPS, and document management. Comparable in scale, Xerox-channel positioning, and SMB/mid-market customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/mycomdoc
• Facebookfacebook.com/mycomdoc
• LinkedInlinkedin.com/company/comdoc-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ComDoc