Solutions Medias 360

What Solutions Medias 360 does

Solutions Medias 360 (SM360) is a Montreal-based automotive technology company founded in 2010, operating as the technology-focused core subsidiary of the 360.Agency holding group alongside its sibling CA360. The company provides an integrated vertical SaaS platform for automotive dealerships, spanning website management (Dealer Website 360, XMS Pro 360), inventory and syndication (XMS 360), digital retailing (Showroom 360-V2, E-commerce 360, DRX 360, Payment 360, Trade 360), customer relationship management (CRM Pro 360, CRM 360, Desking 360, Campaign 360), communications (PhoneTrack 360, SMS 360, Chat 360), digital advertising (ADS 360, Programmatix 360, Conversion 360, Dash 360, OCM 360, Content 360), and supporting tools such as Pixel Guru for inventory photography. Together with BDC 360 and Consulting 360 professional services, the platform addresses the full dealership lifecycle from online presence through lead capture, sales conversion, and customer retention.

Revenue derives primarily from recurring software subscriptions across the product modules, supplemented by professional services revenue from automotive business development and BDC consulting. The company sells via a direct enterprise field-sales motion into Canadian automotive dealerships, supported by phone-based contact and website lead capture, and benefits from ISO 27001 and OEM manufacturer certifications. The 360.Agency parent structure provides ecosystem support through sibling brands covering content creation (NETMEDIA 360), programmatic advertising (FIDELITIX), and photography services (Pixel Guru).

Name

Solutions Medias 360

Legal name

Solutions Medias 360

Website

https://solutionsmedias360.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Solutions Medias 360 is a Montreal-based vertical SaaS provider, founded in 2010, that delivers an integrated platform of website, CRM, digital retailing, and advertising modules to automotive dealerships in Canada, operating as part of the 360.Agency group.

Ownership category

akta.pro rank

Product category

Automotive Dealership Software

NAICS

Software Publishers (5132), Software Publishers (513210), Advertising Agencies (541810), Media Buying Agencies (54183)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Advertising Agencies (7311)

akta.pro industry

PRIMARYBPAFAFAK

Customer Service/Support CRM & Contact Center Platforms

Business & Public Services/Marketing, Advertising & PR Services/Marketing Technology & CRM Services

SECONDARYBPAFAFAC

Marketing Automation Platforms & Services

Business & Public Services/Marketing, Advertising & PR Services/Marketing Technology & CRM Services

SECONDARYBPAFAAAN

Marketing Technology, AdTech & MarTech Services

Business & Public Services/Marketing, Advertising & PR Services/Full-Service Advertising Agencies

SECONDARYHDAEAFAK

CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

Keywords

• Automotive dealer software
• Dealership CRM platform
• Digital vehicle retailing
• Automotive digital advertising
• Dealership website solutions

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions: SaaS platform subscriptions for dealer website management, CRM, inventory management, digital advertising, and e-commerce solutions. The company provides multiple integrated software modules including XMS Pro 360, Showroom 360-V2, CRM Pro 360, Campaign 360, and others as ongoing subscription services.
2. Professional Services: Business consulting services through Consulting 360, including automotive business development and BDC (Business Development Center) implementation support.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Solutions Medias 360 builds and sells an integrated SaaS platform for automotive dealerships, covering dealer websites, mobile solutions, inventory management (XMS Pro 360, XMS 360), customer relationship management (CRM Pro 360, CRM 360), online vehicle sales (Showroom 360-V2), trade-in valuation (Trade 360), digital advertising (ADS 360, Programmatix 360), e-commerce (E-commerce 360, DRX 360), automated marketing (Campaign 360), and OEM program management (Payment 360). The offering is delivered primarily as recurring software subscriptions and is supplemented by automotive consulting services through Consulting 360 and BDC 360.

Product overview

Solutions Medias 360 operates as part of the 360.Agency group, founded in 2010, offering an integrated platform-plus-modules architecture for automotive dealerships. The core product portfolio includes DEALER WEBSITE 360 and E-commerce 360 as foundational platforms, supported by specialized modules including CRM Pro 360 and CRM 360 for customer relationship management, DESKING 360 for sales tools, XMS Pro 360 and XMS 360 for website and inventory management, SHOWROOM 360-V2 for online vehicle sales, PAYMENT 360 for manufacturer programs, and multiple communication modules (PHONETRACK 360, SMS 360, CHAT 360). The advertising suite includes ADS 360, PROGRAMMATIX 360, CONVERSION 360, Dash 360, OCM 360, and CONTENT 360. Additional offerings encompass Pixel Guru for inventory photography, TRADE 360 for trade-in valuations, CAMPAIGN 360 for automated marketing, and consulting services (CONSULTING 360, BDC 360). Together these solutions cover the complete dealership lifecycle from website presence and inventory management through lead capture, CRM, sales tools, digital advertising, and customer retention.

Differentiator

Problem solved

Functional benefit

Products and services

• Dealer Website 360 A web and mobile website solution providing a powerful site for the dealership and an optimal user experience for vehicle shoppers, sold as part of the SM360 product lineup to automotive dealerships.
• XMS Pro 360 A comprehensive platform to efficiently and easily manage all website features for automotive dealerships, integrating web content, inventory and configuration management within the SM360 product family.
• Showroom 360-V2 An end-to-end online vehicle sales platform enabling new and used vehicle dealers to complete digital retailing transactions (Showroom 360-V2) entirely online.
• Pixel Guru Innovative mobile/desktop application for capturing professional-quality inventory photos, helping automotive dealerships produce consistent vehicle imagery quickly and cost-effectively.
• Trade 360 Online used vehicle exchange value estimator that helps automotive dealerships provide customers with quick trade-in valuations integrated into the SM360 platform.
• CRM Pro 360 A customer relationship management platform tailored for automotive dealerships, consolidating customer data and engagement into a single platform for sales and BDC teams.
• E-commerce 360 An integrated platform combining SM360 web and CRM solutions with e-commerce capabilities to enable automotive dealerships to sell vehicles and related offerings online.
• DRX 360 An all-in-one integrated platform marketed as a one-stop shop covering digital retailing needs of vehicle dealerships within the 360.Agency ecosystem.
• Ads 360 Custom digital advertising solution for automotive dealerships, delivering personalized ad campaigns tailored to the dealer's market and inventory.
• Consulting 360 Automotive business development consulting service that advises dealerships on sales process improvement, BDC implementation, and growth strategy, delivered as a professional services engagement.
• BDC 360 Business Development Center (BDC) services for automotive dealerships, focused on inbound lead generation, response and conversion, integrated with the SM360 CRM platform.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• Automotive OEM ManufacturerscoreStrategic or Co-development Partner360.Agency (parent of SM360 and CA360) maintains OEM certifications and has built partnerships with automotive manufacturers. These OEM certifications demonstrate the company's commitment to meeting quality standards issued by manufacturers, who place their trust in the company year after year through their certifications.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• VinSolutions (Cox Automotive): Cox Automotive's dealer CRM and ILM platform serving US franchise dealers. Overlaps with SM360's CRM Pro 360 and digital advertising offerings but at significantly larger scale and with broader Cox ecosystem integration.
• CDK Global: Large-scale dealer technology provider offering DMS, CRM, websites, and digital retailing to franchised auto dealers globally. A broad incumbent whose depth and footprint dwarf SM360's regional position.
• Dealertrack (Cox Automotive): Dealer management and F&I platform within the Cox Automotive portfolio; overlaps with SM360's desking, CRM, and digital retailing tools but with deeper capital backing and broader dealer network reach.
• Dealer Inspire (Cars.com): Dealer website, digital marketing, and digital retailing platform owned by Cars.com; directly competes with SM360's Dealer Website 360, ADS 360, and digital retailing suite across North American franchise dealers.

Direct peers

• DealerSocket (Solera): Dealer management and CRM platform serving auto dealerships across North America with integrated CRM, desking, digital retailing, and marketing tools — directly competes with SM360's full-suite dealership offering.
• DealerCenter: All-in-one dealer management software for independent and franchise dealers covering CRM, inventory, desking, and dealer websites. Comparable vertical SaaS positioning to SM360 at a similar SMB/dealer group scale.
• DriveCentric: Dealer CRM and customer engagement platform with built-in desking, BDC, and digital retailing tools — a focused direct competitor to SM360's CRM Pro 360 and Desking 360 modules.

Emerging players

• Tekion: Cloud-native dealer management system and automotive retail platform serving franchise and independent dealers with CRM, desking, digital retailing, and inventory modules — a next-generation peer competing for the same digital-dealer transformation SM360 targets.
• Podium: Customer messaging and lead conversion platform with a strong automotive dealer vertical; competes directly with SM360's SMS 360, CHAT 360, and PHONETRACK 360 communications stack and represents the best-of-breed threat.

Others

• Sonic Automotive (EchoPark) digital partners: Large dealer group with proprietary digital retailing capabilities; an adjacent participant shaping buyer expectations for dealer tech stacks, comparable as a customer/influencer rather than direct software competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/360.agencymtl
• LinkedInlinkedin.com/company/solutions-medias-360
• Instagraminstagram.com/360.agencymtl
• Xx.com/360agencymtl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solutions Medias 360