Riverbank IT Management
Riverbank IT Management is a UK-based IT managed services provider operating from Abingdon within the broader Air IT Group Limited network, delivering IT support, cybersecurity, cloud, modern workplace, and Microsoft-centric data & AI services to SME clients across the UK.
- Company typePrivate
- Founded2004
- HeadquartersAbingdon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Riverbank IT Management does
Riverbank IT Management is presented in firmographic data as a UK-based IT services provider headquartered in Abingdon, founded 1997, with 11–50 employees and a website at riverbank.co.uk. The detailed source material, however, extensively references Air IT Group Limited, a private limited company registered in England (Companies House domicile: The Technology Hub, Unit 7 Interchange 25 Business Park, Bostocks Lane, Sandiacre, Nottingham, NG10 5QG) that operates nine regional UK offices, with the Abingdon office at 180G Park Drive, Milton Park matching Riverbank's location. This indicates Riverbank IT Management is either an acquired regional entity or operating brand within the Air IT Group portfolio.
The combined entity delivers a multi-service IT managed services portfolio organized around six service pillars: Managed IT Support, Cyber Security (Air Sec division), Cloud, Modern Workplace, Data & AI, and Consultancy & Advisory. Core proprietary platforms include Air 360 (a unified managed platform combining IT support, cybersecurity, cloud, and automation), AIR Hub (a customer service portal for service desk access), and Air Sec (a specialist cyber security division offering MDR, Managed SIEM/SOC, Identity Threat Detection and Response, email security, network security, vulnerability management, and penetration testing). The technical backbone is built on Microsoft ecosystem expertise spanning Microsoft 365, Azure, Power Platform, Power BI, Microsoft Copilot, Microsoft Fabric, and Microsoft Purview, with supporting technology partnerships including Mimecast (email security), Datto (backup and BCDR), SentinelOne (endpoint protection), and CREST (accredited penetration testing).
Revenue is generated primarily through subscription-based recurring managed service contracts billed monthly, complemented by project-based professional services and consultancy fees. The go-to-market motion is direct-sales-led through nine regional UK offices, supplemented by a national sales line (020 3962 0560), website lead capture, and the AIR Hub self-service portal. The primary customer segment is UK SMEs across Oxfordshire, Berkshire, Thames Valley and broader UK markets, with secondary support for enterprise organizations with multi-site requirements. Customer concentration is low, with thousands of client partnerships distributed across legal, finance, manufacturing, and other SMB verticals, and named case-study customers including Qashqade, Mercian Labels, and Bond Adams Solicitors.
Riverbank IT Management firmographics
Firmographics- Name
- Riverbank IT Management
- Legal name
- Air IT Group Limited
- Website
- https://riverbank.co.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Riverbank IT Management is a UK-based IT managed services provider operating from Abingdon within the broader Air IT Group Limited network, delivering IT support, cybersecurity, cloud, modern workplace, and Microsoft-centric data & AI services to SME clients across the UK.
- Ownership category
- akta.pro rank
Riverbank IT Management industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
Keywords
Where Riverbank IT Management is headquartered
LocationHeadquarters
- HQ city
- Abingdon
- HQ country
- United Kingdom
- HQ region
- Europe
Offices9 records
Markets served
Riverbank IT Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive managed IT support including day-to-day troubleshooting, complex problem diagnosis and resolution, and project delivery. Revenue is generated through ongoing service contracts with dedicated account management.
- Cyber Security Services: Specialist managed cyber security services including threat detection, vulnerability management, penetration testing, and compliance services.
- Cloud Services: Cloud strategy, migration, infrastructure, and Microsoft Azure services with managed cloud assurance.
- Modern Workplace Solutions: Microsoft 365 implementation, Azure Virtual Desktop, device management, and Technology as a Service (hardware leasing).
- Data & AI Services: Data analytics, business intelligence, and Microsoft Power Platform implementation services.
- Consultancy & Advisory: IT consultancy, strategy roadmaps, technology audits, and IT policies and procedures services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom managed IT packages |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Riverbank IT Management product offering
Product offeringCore offering
Riverbank IT Management provides managed IT support, IT security, and cloud services to businesses across Oxfordshire, Berkshire, and the Thames Valley, operating as the Oxford regional office of Air IT Group. The company delivers day-to-day IT troubleshooting, complex problem resolution, project delivery, and proactive management, complemented by a dedicated cybersecurity division (Air Sec), cloud strategy and migration services, modern workplace solutions built on the Microsoft 365 ecosystem, and IT consultancy/advisory services. Service delivery is backed by the broader Air IT Group's nine UK regional offices and a 24/7 nationwide service desk.
Product overview
Air IT Group operates as a multi-service IT management company offering an integrated portfolio of managed services through a platform-plus-modules architecture. The core offering centers on Managed IT Support and the unified Air 360 platform that combines IT support, cybersecurity, cloud, and automation services. This is complemented by specialized divisions covering Cyber Security (including Managed Detection & Response, SIEM/SOC, Email Security), Cloud Services (Cloud Strategy, Migration, Infrastructure, Microsoft Azure), Data & AI (Microsoft Power Platform, Power BI, Power Automate, Microsoft Fabric, Copilot), Modern Workplace (Microsoft 365, Teams, SharePoint, Azure Virtual Desktop, Voice & Telephony, Device Management), and Consultancy & Advisory services. The company delivers these services through nine regional UK offices, providing nationwide reach with local expertise to SME clients.
Differentiator
Problem solved
Functional benefit
Brands
- Air Sec: Specialist managed Cyber Security division delivering end-to-end business protection with a comprehensive approach to information security, from advanced threat detection to compliance.
- Air 360
- AIR Hub
Products and services
- Managed IT Support
Companies that use Riverbank IT Management
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Riverbank IT Management technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature3 records
Riverbank IT Management partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and supporting.
- MicrosoftcoreMicrosoft partner providing expertise in Microsoft 365, Azure, Power Platform, Power BI, Microsoft Copilot, and related Microsoft services. Air IT Group offers Microsoft solutions as part of their core service portfolio including cloud infrastructure, data analytics, and modern workplace solutions.
- MimecastsupportingEmail security partner providing managed email security services as part of Air IT Group's cyber security offerings.
- DattosupportingTechnology partner for backup and business continuity solutions, integrated into Air IT Group's cloud and disaster recovery services.
- SentinelOnesupportingEndpoint protection and cybersecurity technology partner integrated into Air IT Group's security offerings.
- CRESTsupportingCREST certified partner for penetration testing and security assessment services.
- Cyber EssentialssupportingCyber Essentials certification body partner providing cybersecurity certification services to customers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Riverbank IT Management competitors and assessment
Company assessmentDirect peers
- Air IT Group: The detailed data dump substantially describes Air IT Group's operations (same Abingdon address as Oxford regional office, same Microsoft-led managed services portfolio). As a direct comparable UK MSP with 9 offices, Air IT Group is the closest analogue for the subject company's operating model and scale.
- Focus Group: UK-headquartered managed IT, cloud, and communications provider serving SMEs and mid-market with a similar Microsoft-centric service portfolio, multi-office footprint, and recurring managed services model. Directly comparable in customer segment and product mix.
- ANS Group: Manchester-based UK managed services and cloud provider specializing in Microsoft Azure, public/private/hybrid cloud, and digital transformation services for mid-market and enterprise. Comparable in Microsoft-led managed services positioning and UK regional delivery model.
- Littlefish:
- Servium: UK managed IT services and security provider focused on mid-market customers with Microsoft 365, Azure, and cybersecurity offerings. Comparable SME/mid-market targeting, Microsoft specialization, and recurring managed services model.
- Connectus Business Solutions: UK managed IT, connectivity, and cybersecurity provider with multi-office regional presence, targeting SMEs with bundled IT support, cyber security, and voice services — a comparable horizontal MSP model with similar recurring revenue mix.
Broad incumbents
- Daisy Corporate Services: One of the largest UK managed services providers, offering IT support, connectivity, cloud, and security across SME and enterprise segments. A broader incumbent competitor with national scale and unified communications strengths that overlap with the subject's portfolio.
- Six Degrees Group: UK-based cloud, managed services, and unified communications provider serving mid-market and enterprise customers. Overlaps in cloud, managed hosting, and security services though typically serving larger customers than the subject's SME-skewed base.
- Redcentric: UK-listed managed services provider offering cloud, colocation, connectivity, and managed IT to mid-market public and private sector clients. Comparable in recurring managed services revenue mix, though typically larger customer contracts and broader infrastructure ownership.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks4 records
Key highlights6 records
Customer concentration
Riverbank IT Management social profiles
Digital presenceRiverbank IT Management compliance and trust
Trust signalCompliance1 record
Riverbank IT Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Riverbank IT Management leadership team
Management profileNumber of profiles
Riverbank IT Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Riverbank IT Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Riverbank IT Management
What does Riverbank IT Management do?
Riverbank IT Management provides managed IT support, IT security, and cloud services to businesses across Oxfordshire, Berkshire, and the Thames Valley, operating as the Oxford regional office of Air IT Group. The company delivers day-to-day IT troubleshooting, complex problem resolution, project delivery, and proactive management, complemented by a dedicated cybersecurity division (Air Sec), cloud strategy and migration services, modern workplace solutions built on the Microsoft 365 ecosystem, and IT consultancy/advisory services. Service delivery is backed by the broader Air IT Group's nine UK regional offices and a 24/7 nationwide service desk.
Is Riverbank IT Management a public or private company?
Riverbank IT Management is a private company. It is classified as unknown and is currently operating.
When was Riverbank IT Management founded?
Riverbank IT Management was founded in 2004. It employs 11 to 50 people.
Where is Riverbank IT Management based?
Riverbank IT Management is headquartered in Abingdon, United Kingdom, in the Europe region.
How does Riverbank IT Management make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cyber Security Services, cloud Services, modern Workplace Solutions, data & AI Services and consultancy & Advisory.
Who are Riverbank IT Management's main competitors?
Direct peers on record are Air IT Group, Focus Group, ANS Group, Littlefish, Servium and Connectus Business Solutions. Broad incumbents are Daisy Corporate Services, Six Degrees Group and Redcentric.
Does Riverbank IT Management have an API?
No public API is recorded for Riverbank IT Management.
What industry is Riverbank IT Management in?
Riverbank IT Management's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.